# Save-On-Foods — user reviews > 183 indexed App Store user reviews of Save by Overwaitea Food Group, rated 4.40/5 from 441 ratings. - Source: https://appshunter.io/ios/app/save-on-foods/id880922586/reviews - App overview in markdown: https://appshunter.io/ios/app/save-on-foods/id880922586.md - Rating breakdown: 5★ 316 · 4★ 63 · 3★ 27 · 2★ 14 · 1★ 21 ## What do users think of Save? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient delivery service - 🤝 Friendly and helpful staff - 💳 Rewards program **Cons** - 🐛 Crashes and freezes - ⏱️ Slow and laggy performance - 🔍 Poor search and navigation - 💳 Issues with rewards card integration - 🔌 Drains battery quickly **Commonly reported bugs** - App won't load or open - Login issues and frequent sign-outs - Cart and order management problems - Incorrect product information and pricing **Most requested features** - Dark mode option - Improved cart management - Ability to save preferences and notes - Better substitution options - Landscape mode support ## Newest reviews (16 of 183) ### 2/5 — Won’t open *2026-07-26, version 26.14.5* Unfortunately the app will no longer open.. despite having the latest update ### 3/5 — It is ok *2026-05-31, version 26.14.5* Kind of getting into the app ### 2/5 — Signing In *2026-05-28, version 26.14.5* I have to constantly sign into the app to view or use any of the features and sign in is slow. Once the app is on my phone I want an option to stay signed in. ### 4/5 — Save on foods app *2026-05-27, version 26.14.5* It suddenly stopped loading🤷🏼‍♀️ ### 2/5 — Items Not Being Added to Cart *2026-04-20, version 25.32.5* Update to banana problem. Realized that produce in which you pick more than one will not get added to Cart. I ordered 6 Roma tomatoes, 6 bananas, and several apples and they did not appear in my cart. If you order just one of the items - it will appear in your cart and you have to increase the number you want from the cart page. ........... I add 6 bananas everytime I place an order and everytime I pick up my order at the store there are no bananas. To test it out I added 6 organic bananas and 6 regular bananas to my online cart and then went to the cart page and guess what no bananas. After selecting they are not actually being added to the cart. ### 2/5 — Frustrated *2026-04-17, version 25.32.5* Has been okay so far- but the last 2 days it won’t let me get past “contacting your bank” page. Very frustrating ### 3/5 — Frustrated *2026-04-17, version 25.32.5* For the last while produce disappears from my cart before check out. You add it in and seconds later it’s gone. ### 4/5 — Glitch with substitute all *2026-03-06, version 25.32.5* It’s a good app but there is a glitch when you select substitutions allowed for all. If you switch to a specific substitution rather than shopper, it doesn’t show up on the after purchase screen. If have to uncheck the box at the top of your cart then for each item pick shopper or specific replacement. It then sends them to the shopper. It took a few times of wondering why I didn’t get the replacement I wanted to figure out what was happening. Please correct this glitch so I can go back to only doing some changes rather than every item. Thanks. ### 2/5 — Always glitchy *2026-02-28, version 25.32.5* I wish this app worked better. Set up an order and it wouldn’t let me pass the enter address page. It’s happened numerous times. Been using superstore for a while because of this,, just have it another chance and it still sucks ### 1/5 — Crashes *2026-01-11, version 25.32.5* I try to open it, but it immediately crashes. ### 1/5 — App won’t load at all *2026-01-11, version 25.32.5* I’ve had this app for several years but the last 6 months or so it refuses to open. I’ve deleted and reinstalled the app, checked for updates, restarted my phone. Nothing. I have an iPhone 13 so it isn’t outdated. App will not load. ### 1/5 — Expired Tylenol Since August 4months already but still on the shelf damn good i checked expiry date *2025-12-08, version 25.32.5* i called them just say they will check not even say anything im verry dissapointed ### 1/5 — Save This Crash *2025-11-30, version 25.32.5* Trying to open but immediately crashes ### 1/5 — Not cool *2025-11-25, version 25.32.5* They changed the points I would have gotten from buying online switching it to 110 points It was because of the points went I tried to buy it online ### 1/5 — App doesn’t work *2025-11-22, version 25.32.5* App hasn’t worked for a few years for me, despite deleting and then downloading again. It won’t recognize my account, or it seems to log me in but doesn’t allow me to leave that screen without logging me out. Tried the app support button and it took me to the website to login 😂 Come on folks. Do better. It’s almost 2026 ### 1/5 — App no longer works *2025-10-30, version 25.32.5* Since your upgrade, app cannot load offers. Have tried several times as well as deleting app, reinstalling and turning iPhone off and back on again ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely infuriating *2026-07-06, version 26.14.5* So if I know exactly what I’m looking for, and I know that it’s in stock, and I know the exact name of it, you would think that I would be able to find it by searching for it. You’d think typing in the exact name of something would cause it to come up pretty high in a search. I shouldn’t have to dig to the third page of search results to find something that is related to the product that I want. (You should also prioritize things I’ve favourited, so they come up higher in the search for those items. Knowing something’s exact name and having it favourited should guarantee finding an item on the first page. I don’t want to dig through my favourites and six pages of search results for my regular items) They keep changing the store that I am ordering from for no reason, to a store half an hour away. Sometimes I don’t notice until I get to my usual store, and then realize that you changed it again without telling me. And changing your store manually after filling your cart, deletes half of the things in your cart. So any itemized shopping you were doing from the list, you gotta start that all over again and reading the whole list even the items that are there to make sure they’re still there. And that’s not even the most frustrating part. The most frustrating thing is the performance. It will freeze and lag for no reason when you do things like tap on the search box, scroll, type, pretty much every step. If your shopping list is in another app and you have to multitask back and forth, expect to waste several minutes just waiting for the UI today. ### 1/5 — Always crashing *2026-07-01, version 26.14.5* Can only search 1 thing and then you have to restart the app ### 1/5 — Can't view the app??????? *2026-06-28, version 26.14.5* Why can't I view the app and specials??? ### 1/5 — Absolutely infuriating *2026-06-11, version 26.14.5* So if I know exactly what I’m looking for, and I know that it’s in stock, and I know the exact name of it, you would think that I would be able to find it by searching for it. You’d think typing in the exact name of something would cause it to come up pretty high in a search. I shouldn’t have to dig to the third page of search results to find something that is related to the product that I want. They keep changing the store that I am ordering from for no reason, to a store half an hour away. Sometimes I don’t notice until I get to my usual store, and then realize that you changed it again without telling me. And changing your store manually after filling your cart, deletes half of the things in your cart. So any itemized shopping you were doing from the list, you gotta start that all over again and reading the whole list even the items that are there to make sure they’re still there. And that’s not even the most frustrating part. The most frustrating thing is the performance. It will freeze and lag for no reason when you do things like tap on the search box, scroll, type, pretty much every step. If your shopping list is in another app and you have to multitask back and forth, expect to waste several minutes just waiting for the UI today. ### 1/5 — My Offers *2026-05-28, version 26.14.5* My offers had now changed it is preloaded for you. I liked it better when you could load the products that you use. Example — I don’t use pampers, I can’t eat pepperoni stick etc Many products are now loaded that I will not use. Let me choose what I want to have for MY Offers ### 1/5 — Glitchy *2026-04-21, version 25.32.5* For one of the richest companies in the country, you’d think they could have a decent app. It randomly removes items from my cart, doesn’t bring up the most obvious items in a search, and keeps freezing and glitching. ### 1/5 — Used it yesterday *2026-03-22, version 25.32.5* Used the app yesterday and now it won’t show me my offers. Tried to delete and reinstall and now it won’t allow me to even log in ### 1/5 — App stopped working *2026-03-19, version 25.32.5* Since the update to iOS 26 this app has stopped working! It has been a few months now. When you try to open the app, it doesn’t open, crashes instantly, and take you back to whatever screen you were on. I can sign in on the website so I don’t think it is an identification issue. ### 1/5 — Bad *2026-03-12, version 25.32.5* Not a good app. Flyer doesn’t display properly and when you tap on the item it shows something completely different. ### 1/5 — Useful food shopping app *2026-01-22, version 25.32.5* Getting worse with time. Now when you select an item then return to the flyer, it scrolls back to the beginning of the flyer forcing user to laboriously page by page move back to where they were. Much better off to just use the web page for shopping and this app only for checkout. Not synced: Could be improved greatly by also offering landscape view. Also a flaw in that a shared user checking off a purchase doesn’t show on another shared user’s list. ## Most praised reviews (10 highest-rated) ### 5/5 — Hope has helped *2026-06-16, version 26.14.5* I am a regular customer at Save on Food Uptown . Hope is very new to the business but she tries to ask all the questions she was told to and she is very nice, sweet , polite girl . I really appreciate her willingness to help. ### 5/5 — The best grocery store! *2026-05-29, version 26.14.5* Great place to shop! ### 5/5 — Dark mode *2026-01-29, version 25.32.5* Great app just support dark mode on the icons ### 5/5 — Easy Peasy *2025-10-27, version 24.45.19* While they may not get it right 100% of the time, it’s almost always perfect and I love the ease. My only issue is the ignorant people who park in the pick up spots. ### 5/5 — Great service *2025-10-19, version 24.45.19* Easy to order. When I have a big order I do delivery. Groceries always delivered with a smile and a pat for the pooch. ### 5/5 — I forgot to enter the check out. *2025-10-08, version 24.45.19* Excellent service from both my store (MayfieldEdmonton) and customer service. Eunice Milligan ### 5/5 — Amazing personal shoppers! *2025-10-01, version 24.45.19* My store’s personal shoppers are the greatest! They seem to know the sort of shopper that I am, and if they are ever out of stock on an item, they make very good choices for substitutions. Really appreciate their service. ### 5/5 — Easy to use *2025-08-29, version 24.45.19* Never fail ### 5/5 — Great app and service *2025-08-06, version 24.45.19* Very easy to use app and I love shopping from home ### 5/5 — Great services *2025-08-02, version 24.45.19* Keep up the amazing work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*