# Savers Bank Mobile Banking — user reviews > 20 indexed App Store user reviews of Savers Bank Mobile Banking by Savers Cooperative Bank, rated 4.83/5 from 1,272 ratings. - Source: https://appshunter.io/ios/app/savers-bank-mobile-banking/id829718979/reviews - App overview in markdown: https://appshunter.io/ios/app/savers-bank-mobile-banking/id829718979.md - Rating breakdown: 5★ 1,076 · 4★ 71 · 3★ 15 · 2★ 5 · 1★ 18 ## What do users think of Savers Bank Mobile Banking? Overall sentiment: positive **Pros** - 👍 Helpful and caring staff - 🚀 Easy and safe transfers - 👍 Top-notch customer service - 👍 Friendly and knowledgeable team - 👍 Excellent banking experience **Cons** - 🐛 Password issues and frequent lockouts - 🐛 Glitchy and crashing app - 🐛 Slow and inconsistent app performance **Commonly reported bugs** - App crashes on login - Frequent app logout issues - Incompatibility with password managers **Most requested features** - Ability to paste passwords - Improved app stability and reliability ## Newest reviews (3 of 20) ### 5/5 — More than just a bank, they make you feel like a member of a close knit family *2020-05-02, version 19.3.20* W ### 5/5 — Love it! *2014-06-11, version 4.3.230* Love the functionality! ### 5/5 — Perfect! *2014-03-24, version 4.3.230* Simple, easy to use, and convenient! Exactly what I needed! ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes *2024-04-23, version 24.1.0.1* Doesn’t even log me in, it just crashes as soon as i open the app. Needs an update. ### 1/5 — Mid *2022-10-11, version 10.6.0.1* App is just mid. ### 1/5 — Cannot paste password *2022-01-21, version 21.2.70* At some point someone thought it was a good idea to remove the ability to paste a password into the password field. So you cannot use a password manager. I now have to make my password less secure and simple so I can remember it so I can type it in. Or write it down on paper so everyone can see so I can type it in from there. Sounds super secure to me. ### 1/5 — What The ! *2021-11-18, version 21.2.70* Changing without notice, requiring me to purchase a new iPad when I am traveling out of the country is Not acceptable! ### 1/5 — App *2020-10-02, version 20.1.200* The app is absolutely horrible. It never allows me to login and a notification pops up saying they’re having problems. Very consistent with issues. ### 2/5 — New app is super glitchy *2023-04-06, version 11.4.0.1* The new app is really glitchy and I ftentimes logged me out and requires password even though I haven’t set up face-id. ### 3/5 — Password problems *2024-09-12* Thank God that Rafael is patient and kind! For years I have had problems with a correct password not working. Invalid. Call or go to the bank, change password because I am locked out. Change the password, it works for a few months and then it is invalid AGAIN! Just had Rafael change it again and it works. If this happens again this time I will more than likely change banks and I really don’t want to do that. Mary Langer **Developer response:** Hello Mary, thank you for your review. We are sorry to hear you have been experiencing difficulties, but glad that we were able to assist. If the issue persists, please reach out to us at 800-649-3036. We’re here to help! ### 5/5 — Savers Bank of Auburn *2025-12-13, version 25.2.101.1* The people that work at Saver’s Bank have been helpful all through the years. I have been using that bank since I was a child. As an adult nothing has changed with there helpful advice and caring ways. ### 5/5 — Transfer *2025-07-26, version 25.2.101.1* Very easy & safe to do! Very pleased ### 5/5 — The best *2025-04-26, version 25.1.101.1* Savers is by far the best bank ever. They’re always making sure my money is working the best for me, better interest rates in different accounts. Always on top of any questionable charges. Customer service is top notch from the tellers to Branch Managers. Thank you Savers! ## Most praised reviews (7 highest-rated) ### 5/5 — Great custom service *2025-04-02, version 25.1.101.1* I’m so glad this is my bank! Out of town w questions and I get immediate advice and results from the Uxbridge team. Especially Summer. ### 5/5 — So glad to have this app! *2024-05-10, version 24.1.0.1* I’m a new customer of Savers Bank and although they are very friendly, they are so incredibly slow that I really value having this app in order to be able to make my loan payment in under 20 minutes ### 5/5 — The best *2023-04-16* Savers is by far the best bank ever. They’re always making sure my money is working the best for me, better interest rates in different accounts. Always on top of any questionable charges. Customer service is top notch from the tellers to Branch Managers. Thank you Savers! ### 5/5 — Easy peasy!! *2023-04-13, version 11.4.0.1* Easy to use ### 5/5 — Homeowner and working man *2023-04-01, version 11.4.0.1* Wonderful bank with great services and the best staff known to man! ### 5/5 — Broken *2021-09-18, version 21.1.30* Keeps saying technical difficulties try again later. Have done this for a week. ### 5/5 — Fabulous service at Savers!! *2020-06-18, version 19.3.20* I’ve had many loans here over 34 years & always been very happy with the services!! The employees go out of their way to help you out, in a pleasant, professional manner!! I believe it’s the BEST bank in the Sturbridge area!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*