# SAWS My Account — San Antonio Water System

> San Antonio Water System customer account management and billing. (iPhone/iPad app by SAWS.)

- Source: https://appshunter.io/ios/app/saws-my-account/id1658851714 (this page in markdown: same URL + `.md`)
- Developer: [SAWS](https://appshunter.io/developer/1658851716)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 11 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 273 MB
- Released: 2023-12-18
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/saws-my-account/id1658851714/reviews.md

## What is SAWS My Account?

If you’re a San Antonio Water System customer, you can use the SAWS My Account Beta app to view and pay your bill, manage your water use, track water service outages and much more.

## Key features

- View and pay bills
- Manage water use
- Track service outages
- Account management
- Water system information

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/saws-my-account/id1658851714/reviews.md

### 1/5 — Designers should be fired

*2026-06-29, version 6.0.8471*

Whoever created this app, did it to intentionally make it as virtually impossible to pay your bill by credit card as possible. You can’t copy your account number… And when you go to pay your bill, it won’t carry your account number over to the third-party agent either. There’s only one place I found where you can copy the account number, but then you still can’t paste it. Awful. San Antonio should be ashamed.

### 1/5 — Slow and antiquated

*2026-06-22, version 6.0.8471*

This is possibly the slowest app. I have used in the last decade. Resetting my password took me 20 minutes because it kept redirecting me to the wrong page. Every time I got redirected to a new page, It would take 30 seconds to a minute to load. Incredibly frustrating in the year 2026. Not to mention I needed to update my password because of the data breach. Please do better.

### 5/5 — Works great for me.

*2026-06-13, version 6.0.8471*

I appreciate having the app so I can check water usage from my phone. I don’t have any problems with it saving my log in information.

### 1/5 — Not User Friendly

*2026-06-11, version 6.0.8471*

Why is it that I need to enter my information four times just to make a payment. CPS is so much better with this literally just log in and make a payment, no need to go through a fort knox screening for a payment.

### 1/5 — Worst app ever!

*2026-05-30, version 6.0.8471*

Every time I try to login, it says my password is incorrect so I click the reset password button, but when it goes to the email, it gives me a temporary password and says to go into your account and change the password there, but to change the password do you have to know your current password which I obviously don’t know which is why I clicked forget password…. then when I went to pay and asked for my credit card information and bank account information and when I hit save card It makes me start all over and retype in my card info and bank info and it would never let me pay through the app. I ended up having to call.

### 5/5 — Great Info

*2026-05-27, version 6.0.8471*

Trying to keep my water bill down is tough, so it is really helpful to be able to check my water use in the app. A little closer to being able to stick to my budget.

### 1/5 — Poor site

*2026-05-11, version 6.0.8471*

It never looked. For 15 minutes it just spun and spun . Don’t bother downloading app.

### 1/5 — The worst service possible

*2026-04-30, version 6.0.8471*

I don’t know why they made it like this, no point in downloading this app, it’s actually worse than their already bad website. Jump through 40 loops to pay a water bill.

### 3/5 — What’s happened

*2026-03-25, version 6.0.8471*

I have appreciated the ability to see my water usage quickly by using the app. However, I only get the spinning blue circle when trying to Lon on today. Hopefully it will be fixed soon?

### 1/5 — Doesn’t work

*2026-03-19, version 6.0.8471*

The application doesn’t even work. If it does let you log in it immediately freezes and does not allow you to navigate through the app.

## Frequently asked questions about SAWS My Account

### What can I do with the SAWS My Account app?

The app allows San Antonio Water System customers to view and pay their bills, manage their water usage, and track water service outages. It provides a comprehensive platform for managing your water services directly from your mobile device.

### Is the SAWS My Account app free to use?

Yes, the SAWS My Account app is free to download and use. There are no charges associated with accessing your account information, paying bills, or tracking services through the application.

### Who is this app intended for?

This app is specifically designed for customers of the San Antonio Water System. It provides them with direct access to their account details and utility management tools.

### Can I track water outages with this app?

Yes, you can track water service outages through the SAWS My Account app. This feature helps you stay informed about any disruptions in your water service and provides updates on their status.

## Version history (last 5 releases)

### 6.0.8471 — 2026-03-14

*Performance Improvements

### 5.0.7845 — 2025-08-22

*Performance improvements
*Security patches
*Surcharge notifications

### 5.0.7206 — 2025-04-05

- Enhancements and security patches.

- Make sure to turn on automatic updates to get latest improvements.

### 5.0.7135 — 2025-03-23

- Enhancements and security patches.

- Make sure to turn on automatic updates to get latest improvements.

### 4.1.2 — 2024-03-09

Improved user experience

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## Related topics

[saws my account](https://appshunter.io/ios/topics/saws-my-account) · [saws](https://appshunter.io/ios/topics/saws) · [san antonio water system](https://appshunter.io/ios/topics/san-antonio-water-system) · [san antonio water system customer app](https://appshunter.io/ios/topics/san-antonio-water-system-customer-app) · [saws water](https://appshunter.io/ios/topics/saws-water) · [311sa](https://appshunter.io/ios/topics/311sa)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*