# Saxbys — Order ahead and get rewarded! > Mobile ordering, rewards, and payment for a coffee and food chain. (iPhone/iPad app by Saxbys Coffee.) - Source: https://appshunter.io/ios/app/saxbys/id722416355 (this page in markdown: same URL + `.md`) - Developer: [Saxbys Coffee](https://appshunter.io/developer/722416358) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.80/5 from 1,621 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 72 MB - Languages: American English, French (France), European Spanish - Released: 2013-10-30 - Data updated: 2026-09-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/saxbys/id722416355/reviews.md ## What is Saxbys? Craving Cold Brew? Maybe some Grilled Cheese? Well, we got you. With features like order ahead to skip the line, scan to pay in cafe for easy payment, and special rewards, this app will be your new favorite. Mobile Order & Pay Skip the line and order ahead. Head to your nearest cafe and pick it up at the mobile pickup station. Extra Credit Points Rewards Our flexible rewards program will allow you to start earning and redeeming points faster. You’ll unlock an array of new surprises along the way and can redeem or keep saving... you get to decide! We also offer rewards for your birthday, refer-a-friend, and first-time sign up. Pay in Cafe In-cafe scan to pay & scan to earn rewards. Don’t have your phone? No worries because we’ll be able to quickly look you up and access all your rewards so you can continue to earn points. Gift Cards Send a digital gift card to a friend! You can also upload physical gift card funds onto the app. Find a Cafe See cafes near you, get directions and see hours before you make your trip. ## Key features - Order ahead to skip the line - Scan to pay in cafe - Flexible rewards program - Birthday and referral rewards - Digital gift cards - Find nearby cafes and hours ## What do users think of Saxbys? Overall sentiment: neutral **Pros** - 👍 Easy to use - ⭐ Great app look and feel - 🚀 Efficient ordering process - 💰 Convenient rewards program **Cons** - 🐛 Unreliable order processing - 🤔 Confusing menu and customization - 💳 Lack of payment options (e.g. Apple Pay) - 🤷‍♀️ Inconsistent promo code support **Commonly reported bugs** - Order never reaches the store - Frequent errors and loading issues - Rewards points not updating properly **Most requested features** - Add tipping option for order ahead - Improve rewards program and earning structure - Provide access to full menu even when store is closed - Implement geo-fencing for Passbook integration ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/saxbys/id722416355/reviews.md ### 5/5 — Great food, great service, great owner! *2026-02-13, version 3.2.1* I am so appreciative of all the ways Saxbys services the Purdue campus! Not just the students, but the staff and guest. They have always provided excellent service. ### 3/5 — Decent *2025-03-03, version 3.1.8* The app functions well if you simply want to order a coffee but there are some annoying aspects. 1) The app refuses to accept any promo codes that my saxby’s has given out no matter how I enter them. 2) The app does not allow you to access the menu unless you are ordering and that aspect of the app is only available when the store is open. So if you want to look up some items on the weekend to show friends what is available you are just unable to access the menu. ### 4/5 — Apple Pay Not an Option *2024-02-22, version 3.0.6* Please bring back Apple Pay. ### 5/5 — New app look *2024-01-26, version 3.0.0* Love the new app look! Easy to use, also easier to read. I do miss the option for Apple Pay and hope it will be re-added in the future. ### 2/5 — New Update *2024-01-25, version 3.0.0* I used to be a long time Saxbys user. It was so easy to online order for after my class pick up, except now with the new update order ahead is impossible. Now it just spends minutes upon minutes loading each screen. Then to finally allow my to checkout but then cancel because it says no price found for item. Then the same incident I tried to redeem points and it was just error code after error code. An app that used to never fail me has now become unusable and i’m very disappointed. I hope this problem is being worked on. ### 2/5 — Miss the old version which actually worked *2024-01-21, version 3.0.0* The new app just released January 2024 is incredibly unreliable. Multiple times after getting all the way to placing the order and have the frustrating pop up error saying to try adding a different item or try a different discount or try no discount at all… who has time for this?? Fix it or go back to the old one! ### 5/5 — Saxbys New App *2024-01-05, version 3.0.0* I love it! It’s easy to follow and place my orders ahead. The point system is superb! ### 1/5 — Theft *2023-01-18, version 2.0.0* You will place your order on the app expecting to pick it up ahead and they will never make your coffee unless you complain. For some reason the orders never reach the store but they can easily take your money. Be careful.. they are stealing from customers. ### 1/5 — Birthday *2022-09-06, version 2.0.0* I did not receive my birthday discount ### 2/5 — App is convenient, but has a few user issues *2022-02-27, version 1.2.7* I like using the Saxby’s app to order my coffee on-the-go. However, it is a little cumbersome to use. First, all drink orders have a 0.00 price on the main page. You can only see the prices when you click on the drink to customize it. It would be more convenient to see the prices before you click to save time. Second, customizing drinks is a hassle. There are multiple tabs for sweetness and milk. Milk has to be selected in one tab and then the quantity is in another tab. Clicking on a sweetness option requires unselecting the “unsweetened” option, which is not difficult, but a little confusing when the app doesn’t let you purchase your order because of that little error. ## Frequently asked questions about Saxbys ### What can I do with the Saxbys app? The app allows you to order your favorite food and drinks ahead of time to skip the line at the cafe. You can also earn and redeem points through a flexible rewards program, pay easily in-store, send digital gift cards, and find nearby cafe locations with their hours. ### How does the rewards program work? The app features a flexible rewards program where you can start earning and redeeming points faster. You can unlock surprises, redeem points, or save them. Additional rewards are offered for birthdays, referring friends, and first-time sign-ups. ### Is the app free to use? Yes, the app is free to download and use. There are no in-app purchases or ads mentioned, indicating a free service for customers to enhance their ordering and rewards experience. ### Can I pay with the app in the cafe? Yes, you can scan to pay and scan to earn rewards directly in the cafe using the app. If you don't have your phone, the staff can look you up to access your rewards and ensure you continue to earn points. ### What are the benefits of ordering ahead? Ordering ahead allows you to skip the physical line at the cafe. You can place your order and then pick it up at the designated mobile pickup station, saving you time and ensuring your order is ready when you arrive. ## Version history (last 5 releases) ### 3.2.1 — 2025-08-22 - UI Improvements. ### 3.2.0 — 2025-07-07 - UI Improvements. ### 3.1.9 — 2025-05-15 - UI Improvements. ### 3.1.8 — 2025-01-15 - UI Improvements. ### 3.1.7 — 2024-08-29 - UI Improvements. ## Apps similar to Saxbys | App | Rating | Price | Category | | --- | --- | --- | --- | | [Roots Natural Kitchen Ordering](https://appshunter.io/ios/app/roots-natural-kitchen-ordering/id1112388735) | 4.7 (3,971) | Free | Food & Drink | | [Claim](https://appshunter.io/ios/app/claim/id1643003868) | 4.5 (2,591) | Free | Food & Drink | | [Dig Inn: Fresh Bowls & Rewards](https://appshunter.io/ios/app/dig-inn-fresh-bowls-and-rewards/id900117346) | 4.8 (12,784) | Free | Food & Drink | | [honeygrow](https://appshunter.io/ios/app/honeygrow/id1391932075) | 4.8 (17,795) | Free | Food & Drink | | [Purdue Mobile Menus](https://appshunter.io/ios/app/purdue-mobile-menus/id456046364) | 3.1 (43) | Free | Food & Drink | | [Transact Mobile Ordering](https://appshunter.io/ios/app/transact-mobile-ordering/id1494719529) | 4.8 (63,356) | Free | Food & Drink | ## Related topics [saxbys](https://appshunter.io/ios/topics/saxbys) · [saxbys coffee](https://appshunter.io/ios/topics/saxbys-coffee) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*