# Sbanken — user reviews > 32 indexed App Store user reviews of Sbanken by DNB ASA, rated 3.80/5 from 83 ratings. - Source: https://appshunter.io/ios/app/sbanken/id380663360/reviews - App overview in markdown: https://appshunter.io/ios/app/sbanken/id380663360.md - Rating breakdown: 5★ 52 · 4★ 4 · 3★ 3 · 2★ 3 · 1★ 21 ## Newest reviews (14 of 32) ### 1/5 — Different login *2024-04-17, version 8.0.2* Since the last app update I can no longer login. The login choices have changed without the option to set new login method up first! I can’t log in to my own bank. ### 1/5 — Ubrukelig om du bor utenlands *2024-04-13* Den gamle appen fungerte perfekt, men nå går det ikke lenger an å logge inn i appen uten BankID. Dette er jo umulig for oss som bor utenlands uten norsk mobilnummer, og nå kan man ikke engang logge inn i nettbanken. Helt ubrukelig. **Developer response:** Hei! Det finnes flere innloggingsalternativer man kan bruke dersom man ikke har BankID. Du kan bruke kodebrikke med personlig kode, app-kode eller biometri. Dersom du trenger hjelp til innlogging, er du velkommen til å kontakte kundesenteret vårt slik at vi kan hjelpe deg😊 ### 1/5 — Terrible. Reason to change a bank *2024-04-09, version 8.0.2* Since dnb took over SBanken app is becoming more and more terrible 1) lack of transparent menu 2) lack of international transfers option 3) lack of access to bank via website (what if I lose a phone?) 4) lack of chat support (was trying multiple times and was never answered 5) lack of apple pay I was very satisfied with SBanken 2-3 years before. Now I am considering to change bank ### 1/5 — Fjernet utenlandsbetaling fra app *2024-04-07, version 8.0.1* SBanken har tatt bort muligheten for å betale til utlandet i appen, nå må man inn i DNBs nettbank for å gjøre dette. ### 1/5 — Dårlig i forhold til før 🙁 *2024-04-04* Hvorfor ikke ha den gamle appen. Flytter mest mulig vekk herfra. Og jeg var med fra dag 1. **Developer response:** Siden vi nå har felles tekniske systemer med DNB, måtte vi bygge en ny app. Vi vet at mange likte den gamle appen vår, og vi er enig at den nye ikke er helt optimal enn så lenge. Det jobbes med å videreutvikle appen hver dag for å gi kunder den beste kundeopplevelsen. ### 1/5 — Not recomend - failed moved by bank *2024-04-02, version 8.0.1* terrible application, the worst one I have ever used. Sbanken is the first bank I know that has deprived its customers of the ability to use their account via a website on a computer, only this pathetic app. that's why I'm changing the bank ### 1/5 — App *2024-03-30, version 8.0.0* Takket være den nye appen kan du ikke lenger gjøre overføringer til utlandet på telefonen. Fint at dere går baklengs i utviklingen, først tar dere bort Apple pay og så dette, jeg er målløs. ### 1/5 — Skuffende *2024-03-29, version 8.0.0* Sbanken bruker KUN APP nå !det er umulig å ha tilgang via PC’ det er ikke lenger en Bank men en banktjeneste ! ### 1/5 — Removed all the app native functionality *2024-03-28, version 8.0.0* DNB removed all the app native functionality Sbanken use to have and everything is now a pop out to dnb webpage. ### 1/5 — Limited Flexibility and No English Option *2023-09-19, version 7.0.7* Sbanken app is lacking in flexibility and doesn't offer an English version, which hinders the user experience. ### 1/5 — Absolute waste of time *2022-11-10, version 6.1.14* Unless you’re Norwegian, this bank is an absolute waste of time. They sent to endless letters to collect at the post office to try to verify your passport, but it always fails. They’ve known about this problem since at least 2018; there are plenty of people complaining about it on the web. Absolutely the most backward bank you can imagine! ### 1/5 — Treig og upålitelig. *2022-01-17, version 6.1.3* Oppfører seg som en dårlig nettside. Ting går feil ustanselig. Blir logget ut uten noen spesiell grunn nesten hver gang jeg forsøker å bruke appen. ### 1/5 — English language support. *2019-10-25* Lack of english language support is absouletly nonsense ### 1/5 — Ikke oppdatert for iPhone X skjermen *2018-01-02, version 4.0.4* Det er ikke oppdatert til skjermen på den iPhone X ## Most critical reviews (10 lowest-rated) ### 1/5 — Vel vel vel… *2024-11-27, version 8.8.1* Uhm, det går ikke bra siden DNB tok over see jeg. Jeg kan ikke lenger logge inn med kode kort, siden jeg ikke er I norge har jeg ikke bank ID og jeg har endelig fått tilsendt kodebrikke, men jeg får bare feilmeldinger når jeg prøver å logge inn. Nå har jeg fått brev om oppsigelse av kundeforhold fordi jeg ikke har logget inn å svart på noen spørsmål selv om jeg svarte på de relevante spørsmålene via telefon når jeg ringte opp for å spørre om kodebrikke. Det er litt vanskelig å svare på spørsmål i appen når man ikke kan logge inn!!! Det hadde vistnok blitt sendt men blitt borte. Andre ting blir ikke borte I posted på vei til Australia 🤷‍♂️. Det blir tid til å ringe opp igjen… Ikke bra!!! ### 1/5 — Makes me miss payments *2024-09-27* Poor UI design and lack of account insights makes me miss important financial tasks. Hard to use, even simple things as transferring between accounts. **Developer response:** Hei! Takk for din tilbakemelding. På forsiden i appen kan du tilpasse siden etter dine ønsker og behov. Appen vår er under utvikling, og vi ønsker å gjøre den så enkel og brukervennlig som mulig, basert på tilbakemeldinger fra kundene våre. Vi håper du vil bli med oss på reisen😊🚀 ### 1/5 — Limited to Norwegian mobile phone numbers only *2024-08-06, version 8.4.0* When SBanken was still using its own authentication system, mobile phone from all over the world worked. Now Norwegian numbers are being enforced (+47 …) and I can no longer log in to my bank account. Please fix this! ### 1/5 — Since moving to DNB: nothing works!! *2024-06-11, version 8.3.0* It was so nice and working and great with S-Banken!! That is the fate of many companies: bought by the „bigger“: service down!! ### 1/5 — Useless *2024-05-15, version 8.2.0* Now, after the merger with dnb the app has become useless. Fortunately I have found another bank that actually takes care of its customers ### 1/5 — Fix login for customers outside Norway *2024-05-02* Customers who live outside Norway needs to be able to login with their phone number not starting with +47 **Developer response:** Hi! Unfortunately, it's not possible to use either a Norwegian or foreign phone number to log into the app. When logging in to the app, you can use BankID, a code device with your personal code, app code, or biometrics. Feel free to contact our customer service if you need help with logging in 📞😊. ### 1/5 — A disaster compared to old Sbank app. *2024-05-02* This app is not user friendly and does not have as many options. Why DNB had to change something that works to something so basic is beyond me. I will change bank! **Developer response:** Unfortunately, not all features were ready in the app when it was launched, but more features are becoming available! We hope you have given us a chance to demonstrate the app's potential. If not, we hope your new bank is taking good care of you ❤️ ### 1/5 — Ikke mulig å logge inn *2024-05-02, version 8.1.0* Etter ny app har jeg ikke lenger mulighet til å logge inn. Best praksis ville kanskje være å gjøre oppmerksom på disse endringene før gjennomføringen…? ### 1/5 — Styr unna!!!!! *2024-04-27, version 8.1.0* Fungerer noen dager. ### 1/5 — It doesnt work if you live abroad *2024-04-19* It doesnt work if you live outside norway. You need to have a norwegian (+47) number to login **Developer response:** Hi! It's no longer possible to use your phone number to log into the app. You can use BankID, a code device with your personal code, app code, or biometrics to log in. Feel free to contact our customer service if you need help with logging in!😊 ## Most praised reviews (7 highest-rated) ### 5/5 — Great, but limited *2021-06-10* Even though I’d love to speak Norwegian, learning Norwegian while doing my banking is not the way. Please add English support **Developer response:** Hi. Thank you for your feedback. Unfortunately, we do not have an English version of the app planned yet. Kind regards Sbanken ### 5/5 — Great app *2019-12-07* You can do almost everything from the app, including mutual funds trading. Awesome! **Developer response:** Hello Mxr_01. We're pleased that you're happy with our app! Kind Regards, Sbanken. ### 4/5 — Not good at all *2024-04-02, version 8.0.1* This bank locked me out of my account. I asked 3 times over the phone (as there is no bank to go to) how to confirm my personality. There was no possibility for foreigners to president their passport anywhere in Norway. I asked twice for code generator. The code generator never arrived but, Apparently it was sent 1st to me in Australia and 2nd to my mother in Germany. What went wrong with SBanken????? ### 4/5 — It works..nothing more. *2018-08-08* It works. It's a bank app, it's what it should do. But it is a bit booring honestly. Visually it gives you the information you need. I have some issues with how the backend functionality works, but that's not the app. ### 3/5 — Mangler eFaktura!! *2010-09-24* Det er synd at en slik app som skal gjøre banken moderne ikke har muligheten til å se eller godkjenne eFakturaer. ### 2/5 — Worse than the old app *2024-06-14, version 8.3.0* Buggier and with fewer features than the SBanken app, and now we can’t use the SBanken website so we have to use the terrible DNB one. Who cares if it is improved over time, why replace it until an equivalent app is finished? Why buy another bank and then take away everything customers liked about it?! ### 2/5 — Ny DNB/Sbanken *2024-04-03* Stort steg tilbake i brukeropplevelse. Dårlig oversiktlighet. Tvunget fokus på ting jeg ikke ønsker. Håper dere inkluderer et brukerstudie av Sbanken app kunder i den fremtidige utforskningen deres. Tenk å gå så kjapt fra Norges beste til middels 🤦🏼‍♂️ **Developer response:** Hei! Takk for din tilbakemelding. På forsiden i appen kan du tilpasse siden etter dine ønsker og behov. Appen vår er under utvikling, og vi ønsker å gjøre den så enkel og brukervennlig som mulig, basert på tilbakemeldinger fra kundene våre. Vi håper du vil bli med oss på reisen😊🚀 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*