# SBI Rewardz — user reviews > 73 indexed App Store user reviews of SBI Rewardz by Loylty Rewardz Management Private Limited, rated 4.00/5 from 23 ratings. - Source: https://appshunter.io/ios/app/sbi-rewardz/id1109958174/reviews - App overview in markdown: https://appshunter.io/ios/app/sbi-rewardz/id1109958174.md - Rating breakdown: 5★ 16 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 5 ## What do users think of SBI Rewardz? Overall sentiment: negative **Pros** - 👍 Satisfactory service (DN Gandhi) - 😊 Overall satisfactory service (DN Gandhi) **Cons** - ❌ Useless rewards program - ❌ Failed bill payments - ❌ Unreliable reward points - ❌ Scan and pay not working - ❌ Poor reward value - ❌ Unclear point accumulation/redemption - ❌ Non-usable reward products - ❌ No monetary value for points - ❌ Points not usable for DTH subscription - ❌ Limited rewards showing - ❌ Reward points not updated - ❌ Reduced reward points to zero - ❌ Recharge/biller options not displaying - ❌ Expiring reward points - ❌ Difficult point redemption - ❌ Non-user friendly - ❌ Cannot reset password - ❌ Internal server error on login - ❌ Missing reward points - ❌ Account not updated - ❌ Difficult to login - ❌ Bad product quality - ❌ Cannot refund products - ❌ Very poor interface - ❌ Fraudulent point deduction - ❌ Unable to activate account - ❌ Pathetic app - ❌ Scan n Pay not functional - ❌ Customer care unhelpful - ❌ Unable to use points for recharge - ❌ Font size too small - 🐛 QR Scanner not working - 🐛 Damaged product received - 🐛 Delayed service - 🐛 Received wrong product - 🐛 Ridiculous email issues - 🐛 Points lost after failed recharge - 🐛 No registration option - 🐛 Not up to the mark - 🐛 False application/scam - 🐛 Reward points not added - 🐛 Logging in difficulty - 🐛 Bad service, no reward access - 🐛 Points not credited - 🐛 Bad gift card holder condition - 🐛 Payment always fails - 🐛 Earned points redeemed wrongly - 🐛 Login issues - 🐛 Pathetic redemption experience - 🐛 Not working on iPhone - 🐛 Cannot use points - 🐛 Bad service, cannot login - 🐛 Reward points not credited - 🐛 Redemption on mobile recharge not working - 🐛 Couldn't use points, payment failed - 🐛 Unable to select operator for recharge - 🐛 Full of errors - 🐛 Useless app, cannot redeem - 🐛 Not able to login - 🐛 Poor navigation, limited merchandise - 🐛 Dumb developer, booking issues - 🐛 Very bad app, points given late - 🐛 Most Bogus Bank - 🐛 Not working on iPhone 7 - 🐛 Invalid mobile number error - 🐛 Worst state bank reward app - 🐛 Network error on redemption - 🐛 Crashing app - 🐛 Absolutely useless app **Commonly reported bugs** - Bill payments failing after pending transactions - Scan and pay not working - Reward points not updated/credited - Reward points reduced to zero - Recharge or biller options not displaying - Cannot reset password - Internal server error on login/account activation - Missing reward points - Account not updated - QR Scanner not working - Damaged or wrong product received - Delayed service for product delivery - Points deducted for failed transactions - No registration option available - Payment failed for recharge/bill payments - Earned points redeemed wrongly - App crashing or freezing - App not working on specific devices (iPhone 7, iPhone 13 iOS 17) - Invalid mobile number error - Network error messages during redemption - Unable to select operator during recharge - Not able to login even with correct credentials - App not working properly, points given after a long delay - Cannot redeem points - App freezes or exits when adding items to cart - Poor navigation - Limited choices on merchandise - Did not load gift card to cart - App does not work for booking flight tickets - Cannot pay postpaid bill as app doesn't support decimals **Most requested features** - Make app simple and effective in terms of money - Improve app interface for senior citizens (double font size) - Fix QR scanner functionality - Provide clear indication of point accumulation and redemption - Allow payment in decimals for postpaid bills - Improve customer care knowledge and willingness to help - Add option to report problems via mail/app - Provide registration option for new users - Improve flight ticket booking details (VIA, halt times) - Allow recharge for other phones - Improve product quality and return policy - Fix issues with adding items to cart ## Newest reviews (15 of 73) ### 1/5 — Rewards points *2025-10-28, version 6.6* For last 15 days rewardz points not updated. Kindly update the same ### 1/5 — Recharge or biller options are not even displaying *2025-09-11* Most of the time recharge options are not displaying even though I re install it won’t display the recharge or bill payment options .i just watch my rewards points expiring. ### 1/5 — Use less app *2025-07-26, version 6.4* Redeeming of point is difficult ### 1/5 — Non user friendly *2025-04-01, version 6.2* Cannot reset password or access my account even after inserting correct user Id ### 1/5 — Worst app *2025-02-22, version 6.2* Everytime i try to log in its showing some internal server error ### 1/5 — Reward *2025-02-04, version 6.1* My remaining reward points missing. I didn’t use the last 699 points ### 2/5 — Account updating *2025-01-31* My account has not been updated. I received mail three days back about the reward points but the same is not showing in my account. Thanks ### 2/5 — Difficult to login *2025-01-30, version 6.1* Always show “internal server error “ when I try to login ### 1/5 — 3rd Quality *2025-01-28, version 6.1* 3rd quality always showing internal server error ### 1/5 — I lost my money when i tried to redeem via mobile recharge . *2025-01-08* I tried to contact the customer service and still no response from their side. I would recommend no one to use this app and never to redeem the points! ### 1/5 — SBI Rewards *2024-12-08, version 6.1* West site to purchase or utilise points accumulated. No one from SBI cares about the site and it doesn’t work most of the time. Wastage of time and effort ### 1/5 — Review *2024-11-29, version 6.1* Worst app neither I can order anything nor purchase Only points get deducted for no reason ### 1/5 — Bad product quality *2024-11-07, version 6.1* Waste of money, after purchasing products you can’t refund it. ### 1/5 — Unable to login *2024-10-07, version 6.1* Very poor interface ### 1/5 — Fraud *2024-09-27, version 6.0* Totally fraud even took away my points and didn’t give the gift also ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely frustrating and practically useless! *2026-08-22* Extremely frustrating and practically useless! The SBI Rewardz app is honestly one of the most disappointing apps I have used. The app barely works, and most of the features advertised are either completely unusable or fail when you actually try to use them. The app provides multiple options to redeem points — booking bus tickets, movie tickets, shopping, and more — but what is the point of having all these features if they simply don’t work when a customer actually tries to use them? Even the Scan & Pay feature is practically useless. It doesn’t work properly either, making it extremely difficult to redeem the points that SBI itself provides. And the worst part is the customer support. Instead of actually investigating and resolving the issue, they keep giving the same scripted responses repeatedly. You explain the problem, and you get the same generic response without any real solution. If SBI Rewardz doesn’t actually want customers to redeem their points, why provide all these redemption options in the first place? Customers spend money using SBI services and earn these points expecting to be able to use them. Providing redemption options that don’t work is incredibly frustrating and misleading. Please fix the app and, more importantly, fix the redemption system and customer support. Customers need actual solutions, not repeated scripted replies. ### 1/5 — Fraudulent transactions *2026-08-02* It’s so bad that my points are getting redeemed without my notice.. Also, today when I was trying making a purchase using rewards points as well money from my bank account, the transaction was declined with all my rewards points 8670 disappearing from the account … its is really annoying and frustrating… This banking is totally unfair. Kindly look into this issue and resolve it at earliest. ### 1/5 — Always down *2026-07-31* DTH Recharge option is not working most of the times. What is the use of accumulating the points without the ability to redeem them what we want? ### 1/5 — Bill pay option not showing *2026-07-15* Dear SBI reward Support, I am facing an issue with my SBI Rewards account. The Bill Pay option is not visible , due to which I am unable to use this service. I have already tried logging out and logging in again, updating the app, and checking from different devices, but the issue still persists. Kindly investigate this issue and enable the Bill Pay option in my as soon as possible. ### 1/5 — Useless *2026-04-01* Off-late the sbi rewards have been worse . Points redeemed towards bill payments are getting failed after 2 days of pending transactions . Not reliable . Though the biggest bank in India but reliability is zero . ### 1/5 — Scan and pay not working and not able to write complain also *2025-12-30* Scan and pay not working and not able to write complain also ### 1/5 — Worst Worst Worst *2025-12-26* Worst rewards other than any bank and other reward related service. No clear indication of where and when points will be accumulated or posted or available for redemption. ### 1/5 — The reward products are like toy *2025-12-09* I have ordered a manicure and pedicure box but I received a box with non usable tools like nail cutter scissor and others. Believe me u can’t cut a baby’s nail with the stuffs. They are cheating in the name of reward, so don’t buy anything from the reward store instead recharge or bill pay. ### 1/5 — Not authentic *2025-11-06, version 6.7* This company is not doing its work with honesty. They credit the points in such a way that you can’t buy DTH subscription. This is pure cheating in the name of reward points. ### 1/5 — URL network problem *2025-10-31, version 6.6* My rewards showing limited ## Most praised reviews (10 highest-rated) ### 5/5 — Murthy_psn *2025-01-09* A@4 ### 5/5 — Rating SBI *2024-12-13* Overall satisfactory service .Thanks ### 5/5 — Worst *2023-08-15* Reward points not getting credited even after multiple transactions but i cannot report the said problem via mail beacuse they don’t provide the option via app ### 5/5 — Rewardz points *2023-08-08, version 5.2* Redemption on mob recharge not working ### 3/5 — Lacks features *2025-11-25* I see my reward points but no monetary value associated with it and how much will reward points cover for each purchases or bill payment is absent. Make app simple effective and speak in terms of money this is a financial app not a cricket card app. ### 3/5 — Recharge *2025-08-22, version 6.5* Recharge Prepaid mobile menu not shown ### 3/5 — Font size is too small *2024-08-09, version 5.9* This app is like every other app that has 90% white screen and 10% lisibility. Hey dev for senior citizens this app is not lisible. Just double the font size at least. ### 3/5 — QR Scanner not working *2024-08-05* The QR Scanner is an amazing function but only if it will work. Could you please urgently look into this and update to fix this issue? The Scan and Pay doesn’t work. ### 3/5 — Logging in difficulty *2024-04-08, version 5.6* Not able to login by SBI login id and password ### 2/5 — Reducing of reward points *2025-10-15* As I had 3889 reward points worth Rs 796 but the same have been reduced to 0 points. Please let me know the reason. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*