# SBI Secure OTP

> Generates OTPs for SBI online banking and Yono Lite transactions. (iPhone/iPad app by State Bank of India.)

- Source: https://appshunter.io/ios/app/sbi-secure-otp/id1055960651 (this page in markdown: same URL + `.md`)
- Developer: [State Bank of India](https://appshunter.io/developer/503784436)
- Category: Finance
- Price: Free
- Rating: 1.20/5 from 181 App Store ratings · 339 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 46 MB
- Languages: American English
- Released: 2015-11-24
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sbi-secure-otp/id1055960651/reviews.md

## What is SBI Secure OTP?

SBI Secure OTP is an OTP generation App for verifying or authenticating online banking transactions done through SBI Internet Banking and Yono Lite SBI App. 

Customer can generate Online OTP through this app with Internet connection.

One time registration with your INB credentials is required for using the App. Service provider independent, hassle free OTP service is now available to you.


Registration process:
- Download and open SBI Secure OTP app, enter username and select SIM 1 or SIM 2 to register SBI Secure OTP application. No SIM selection required in case of single SIM. User should have SIM Card to send out the messages.
- A message will be shown on the screen regarding sending an SMS from the device for validating mobile number.
- Click on ‘Proceed’ button and an SMS containing a unique code will be sent from the device to a pre-defined Number. Kindly note that for sending the SMS standard SMS charges are applicable as per your SMS plan.
- Enter password and click on ‘Proceed’. Accept the Terms & Conditions for registration by selecting the check box and click ‘Ok’ button.
- An OTP will be sent to the registered mobile number.
- Enter the OTP received and after OTP validation, user will be asked to set the MPIN for SBI Secure OTP app.
- After that an activation code will be sent to the registered mobile number. This activation code is valid for 10 minutes.
- User has to complete the activation by login to OnlineSBI.

Activation Process at OnlineSBI:
- Login to OnlineSBI, go to profile section and click on Activate Secure OTP link.
- Enter the activation code received.
- User registration to SecureOTP app will be completed after successful validation of activation code.
- Please note that mode of OTP authentication for Internet Banking/Yono Lite will changed to State Bank Secure OTP. User will no longer receive OTP over SMS.
- Login to SBI Secure OTP application using MPIN.

Note: Ensure the same SIM is in place for sending the registration SMS and completing the registration.

Reference URL for demo video of registration process:
https://drive.google.com/file/d/1WjwvEw6mfvOjSZYAPAeYc_cM5eP3ydKk/view?usp=sharing

## Key features

- OTP generation for online banking
- Authentication for SBI Internet Banking
- Authentication for Yono Lite SBI
- One-time registration with INB credentials
- Service provider independent OTP service
- MPIN for app security

## What do users think of SBI Secure OTP?

Overall sentiment: negative

**Pros**

- 🚀 Reliable app to get OTP
- 🔒 Secure OTP generation

**Cons**

- 🐛 More inconvenient than SMS OTP
- 🐛 Doesn't work half the time
- 🐛 Usability issues
- 🐛 Crashes and bugs
- 🐛 Registration problems
- 🐛 Doesn't work for NRI accounts

**Commonly reported bugs**

- Blank OTP screen
- Authentication issues
- Incompatible with iOS 10/11/12 updates
- Unable to register or re-register
- OTP not received on registered number

**Most requested features**

- Improve usability with fewer clicks
- Add logout option on every screen
- Support for international phone numbers

## Recent user reviews (10 of 339)

All indexed reviews: https://appshunter.io/ios/app/sbi-secure-otp/id1055960651/reviews.md

### 1/5 — Worst banking app

*2026-05-02*

No option to reset password there. Be logical if someone forgot password and selected otp option as Secure otp in this app also asking to log in with password no option for reset password option in this app. Now In online sbi when I am trying to reset password then portal asking to give secure otp and I am unable to login here as I forgot password . SBI will never give you service as handy like other banks You have to reset password through branch only . Always famous for worst type of service.

**Developer response:** Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to feedback.statebankanywhere@sbi.co.in along with your registered mobile no, device details and kindly share the steps you followed on the app and error message for analysis. We'll ensure to look into it with utmost priority. -SBI Mobility Team

### 1/5 — App malfunctioning

*2026-03-01, version 3.2.0*

Even without entering pin once, error message of 3 attempts failed and error message app is locked for the day keeps popping up. Unable to login to the internet banking services.

### 1/5 — Srinath

*2026-02-09*

Such an idiot who developed this app. Do you atleast use this app for your own account? Don’t just develop 3rd class products and leave for consumers to bang their heads on it. My account was locked for a day due to invalid password, and when I enter the right one the next day, the message on this app says “ your account have been locked for the day due to many attempts”. This won’t let me register again as well. How do you expect customers to login in this case, even with right password? Did you use common sense at all while developing this?

**Developer response:** Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to feedback.statebankanywhere@sbi.co.in along with your registered mobile no, device details and kindly share the steps you followed on the app and error message for analysis. We'll ensure to look into it with utmost priority. -SBI Mobility Team

### 1/5 — Absolutely horrible

*2026-02-03, version 3.2.0*

The application is built as a kindergarten coding project. Absolutely horrible experience since you don't know when it will breakdown. I'm moving to HDFC Bank

### 1/5 — Pathetic app

*2026-01-25, version 3.2.0*

It is a shame for the nation that prides itself on Digital evolution to have a bank like SBI with a broken netbanking or app. I wish we will bankrupt SBI and throw their IT infrastructure in garbage, along with the morons who developed Yono site and secure otp app.

### 1/5 — Update

*2025-12-13, version 3.2.0*

Every time when i opens the app it mentions to download a new app as this app is going to discontinue. But couldn’t find the new app in the app store. Honestly why SBI have to go with new apps all the time since they can fix or update the current app. Especially as an NRI customer these kind of changes are a big headache as we have to get OTP for all the updates and OTP for international numbers are not prompt. India is fast growing but at the same time our banks are putting more security features to make the life of a customer difficult. Strengthen Security features are good but it have to be done at the bank end not at the customer end.

### 1/5 — Not getting activation OTP

*2025-12-05, version 3.2.0*

Without activation OTP sms cannot go into or enable secure OTP

### 1/5 — Unable Register

*2025-11-01, version 3.0.0*

Almost emptied my mobile balance but still unable to register. What a shame, deploying this without testing..

### 1/5 — Not working.  Im stranded without an otp

*2025-10-06*

I upgraded to ios26. App stopped working

**Developer response:** Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to feedback.statebankanywhere@sbi.co.in along with your registered mobile no, device details and & kindly share the steps you followed on the app and error message for analysis. We'll ensure to look into it with utmost priority. -SBI Mobility Team

### 1/5 — More inconvenient than sms otp

*2025-09-12*

I set this up for convenience as i dont frequently use my registered number sim. But this app doesnt even work half the time. Seeing a blank screen when requesting for an OTP with no message just an empty rectangle box that should show the otp message.

**Developer response:** Dear Customer, The inconvenience caused to you is deeply regretted. Please share the detailed issue by writing to feedback.statebankanywhere@sbi.co.in along with your registered mobile no, device details and & kindly share the steps you followed on the app and error message for analysis. We'll ensure to look into it with utmost priority. -SBI Mobility Team

## Frequently asked questions about SBI Secure OTP

### What does the SBI Secure OTP app do?

The SBI Secure OTP app is designed to generate One-Time Passwords (OTPs) for verifying and authenticating online banking transactions conducted through SBI Internet Banking and the Yono Lite SBI application. It provides a secure and convenient way to receive OTPs directly within the app.

### How do I register for the SBI Secure OTP app?

To register, download and open the app, then enter your internet banking username and select your SIM card. You will be prompted to send an SMS for mobile number validation, after which you'll set an MPIN. Finally, you need to complete activation by logging into OnlineSBI and entering an activation code.

### Is the SBI Secure OTP app free to use?

Yes, the SBI Secure OTP app is free to download and use. While standard SMS charges may apply for the initial registration process as per your mobile plan, the app itself does not have any associated costs or in-app purchases.

### What happens after I activate the SBI Secure OTP app?

Once activated, your mode of OTP authentication for Internet Banking and Yono Lite will change to State Bank Secure OTP. This means you will no longer receive OTPs via SMS. You will then log into the SBI Secure OTP application using your set MPIN.

### Can I use SBI Secure OTP if I have a single SIM card?

Yes, the app supports users with single SIM cards. During the registration process, if you have only one SIM, you will not be prompted to select a SIM. The app will proceed with sending the necessary SMS for validation using your available SIM.

## Version history (last 5 releases)

### 3.3.0 — 2026-05-13

Minor Security Enhancement

### 3.2.0 — 2025-11-11

Minor Enhancements

### 3.0.0 — 2025-06-05

Minor Enhancements

### 2.2.7 — 2024-12-22

• Minor Enhancements.

### 2.2.6 — 2024-02-01

1. Application is now supported only for devices with IOS Ver 12.0 and above due to security reasons.
2. Minor enhancements.

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## More apps by State Bank of India

- [Yono Lite SBI](https://appshunter.io/ios/app/yono-lite-sbi/id872982272)
- [SBI Quick](https://appshunter.io/ios/app/sbi-quick/id1015862980)
- [Yono Business SBI](https://appshunter.io/ios/app/yono-business-sbi/id1056093690)
- [SBI Wealth](https://appshunter.io/ios/app/sbi-wealth/id1072340833)
- [MyHRMS](https://appshunter.io/ios/app/myhrms/id1142185705)

All apps by State Bank of India: https://appshunter.io/developer/503784436

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*