# SBKC Mobile — user reviews > 60 indexed App Store user reviews of SBKC Mobile by Security Bank of Kansas City, rated 4.80/5 from 7,517 ratings. - Source: https://appshunter.io/ios/app/sbkc-mobile/id1529156635/reviews - App overview in markdown: https://appshunter.io/ios/app/sbkc-mobile/id1529156635.md - Rating breakdown: 5★ 6,725 · 4★ 487 · 3★ 135 · 2★ 38 · 1★ 132 ## What do users think of SBKC Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Regularly updated - 👍 Excellent features - 👍 Convenient mobile deposit - 👍 Easy to navigate - 👍 Dependable and great access 24/7 - 👍 Helpful and friendly staff - 👍 Smooth mobile experience **Cons** - 🐛 Login issues and account lockouts - 🐛 Inconsistent check deposit experience - 🔋 High battery consumption **Commonly reported bugs** - Login failures and account lockouts - Inconsistent check deposit functionality **Most requested features** - Improve check deposit reliability - Increase mobile deposit limits - Provide better customer support access ## Newest reviews (13 of 60) ### 3/5 — Login settings *2026-03-08, version 3.31.2* The app itself is fine, but the huge pin settings needs to be adjustable per need. RN it’s so large it can be seen from across the room. I don’t need that. ### 5/5 — 291 location *2025-06-10, version 3.23.1* Shannon is the best! ### 5/5 — Amazing *2025-05-05, version 3.22.0* Great bank and app! ### 5/5 — Top Shelf Service *2025-04-28, version 3.22.0* Security Bank of KC has Top Shelf service. With multiple locations, it’s easily accessible throughout the entire KC metro area (Kansas/ Missouri side). The help is always top notch. Workers really genuinely care. And they have even gone out of their way to get me out of some bad decisions that I’ve made in my younger years with debts and high interest rates. Security Banks team of employees are more like family than bank employees. You are definitely in good hands with Sexurity Bank and Security Bank can be trusted!! I highly recommend giving this bank a look. There’s something to be said about banking with good folks who can be trusted. ### 5/5 — Service *2025-04-14, version 3.22.0* Excellent service the entire staff are friendly, helpful, and very attentive would not go anywhere else ### 5/5 — Good *2025-04-13, version 3.22.0* Good ### 5/5 — Mobile banking *2025-02-26, version 3.20.0* I love it. I use it all the time very easy to handle my money. Also, the people at the bank are always very courteous, friendly when I go to the bank. ### 5/5 — Love It *2025-02-10, version 3.19.1* User friendly, updated regularly, excellent use options. This 79 y/o really appreciates it. Don't mess up a good thing!!! ### 5/5 — 291 branch *2025-01-14, version 3.19.0* I love the 291 branch. They always take care of me. ### 5/5 — What a gift! *2025-01-13, version 3.19.0* Being able to submit checks via this mobile app is such a blessing. So easy to navigate and you can use it anywhere you may be! ### 5/5 — Great Access *2024-12-02, version 3.18.0* Dependable and great having access 24/7 ### 5/5 — Great! *2024-05-31, version 3.12.0* Easy to use. ### 5/5 — Stephen Snodgrass *2024-02-05, version 3.9.0* I have had the pleasure of being a customer of Security Bank Of Kansas City for nearly 3 decades. The branch I use mostly is at 13701 Metcalf Ave. in Overland Park, Kansas where Kassi Simpson is the branch manager. Kassi and her staff have been, both, kind and efficient in handling my personal and business account. If you’re looking for personal banking services, I recommend you contact Kassi and her team. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugged *2026-07-14, version 3.35.0* Many many times it’s inconvenient because even though the endorsement is very clear visibly the system cannot read it even after over a dozen attempts. Bugged system. Works sometimes. ### 1/5 — This a sucks *2026-07-01, version 3.28.0* Can’t even use it now, and when I could it rare gave me an accurate balance. ### 1/5 — Latest Update *2026-06-11, version 3.35.0* Latest update completely blanked out my app. There’s not even a login screen. It’s just the stupid background image. ### 1/5 — Horrible customer service *2026-05-08, version 3.33.0* Overdraft fees are the highest among any other local banks ### 1/5 — ??? *2026-01-21, version 3.17.0* I have to have iOS 18.4 or later, you have got to be kidding me ? ### 1/5 — Some things should be obvious *2025-07-29, version 3.25.1* My mobile check was rejected because I didn’t mobile deposit only. If it is mobile that is obvious. I had reached out yesterday about doing this mobile deposit. I have never used this feature so how would I know. ### 1/5 — Locked out of the app *2024-03-21, version 3.5.0* Keeps saying “Update Required” but there is no update. Garbage. ### 1/5 — Mobile deposit *2023-09-02, version 3.5.0* The mobile deposit is very very picky, I’ve tried depositing the same check 13 times now. ### 1/5 — Not working *2022-07-28, version 2.43.0* Will not accept my password got booted out saying my accounts are locked ### 1/5 — Worse then all others *2022-03-05, version 2.38.1* I've have a total of 4 bank apps i use frequently. Hands down this is the worst of them all. This is my Gma's account, I'm responsible for therefore i can't close it and move to one of my or her other banks. So I'm stuck constantly being forced to change my password when I'm not flat locked out of it. This app needs support you can access when you can't access your account. Since that is more often then not you would think that would of been addressed by now, but like the rest of the app it's not forward thinking, intuitive, or anything else but a pain. ## Most praised reviews (10 highest-rated) ### 5/5 — 291 *2026-04-23, version 3.33.0* Wonder women who work at the Bank. Love Security Banj ### 5/5 — Great people *2026-04-20, version 3.33.0* I usually bank at 966 Central. They are the best group of people to bank with. ### 5/5 — Check deposit takes too long *2026-04-04, version 3.32.0* When you have consistency depositing same check every month from same bank account, should not take too long , my husband deposit same check and it was rejected, he is also on the account. Because I can not deposit it my self I added my husband, and you rejected the check. ### 5/5 — Amazing *2026-03-26, version 3.32.0* I have been a client for a very long time. Amazing! ### 5/5 — New Accounts Activated *2026-03-20, version 3.32.0* Great quick service, very personable and easy to work with!!! ### 5/5 — 291- Shannon *2026-02-25, version 3.30.2* Shannon is the best! ### 5/5 — Increase deposit limits *2025-12-26, version 3.30.0* The banking app works great but it would be nice if the weekly/monthly deposit limit was raised ### 5/5 — Shannon *2025-09-22, version 3.27.0* Shannon helped me out with everything. ### 5/5 — President *2025-08-20, version 3.26.1* Good response ### 5/5 — Mobile Banking *2025-08-09, version 3.25.1* Awesome quick and EASY thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*