# SBMC Mobile — user reviews > 33 indexed App Store user reviews of SBMC Mobile by Savings Bank of Mendocino County, rated 4.74/5 from 1,418 ratings. - Source: https://appshunter.io/ios/app/sbmc-mobile/id640274006/reviews - App overview in markdown: https://appshunter.io/ios/app/sbmc-mobile/id640274006.md - Rating breakdown: 5★ 1,187 · 4★ 163 · 3★ 28 · 2★ 6 · 1★ 33 ## What do users think of SBMC Mobile? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to use - 🚀 Fast and accurate mobile deposit - 💡 Excellent customer service **Cons** - 🐛 Frequent crashes and glitches - 🔒 Removal of biometric sign-in - 🔍 Difficult to read interface **Commonly reported bugs** - App not working on certain devices - Mobile deposit issues with new update - Frequent need to delete and reload app **Most requested features** - Connect to Apple Wallet - Improve mobile deposit process - Enhance accessibility with better color contrast ## Newest reviews (11 of 33) ### 4/5 — Changing *2024-08-22, version 7.48.1.12286* After last year, I was not very happy with my account at Sains bank. I transferred my direct deposit to another bank and started getting paid five days earlier. There is very limited. I can deal with this bank after eight or nine months with them. We are doing well and my mind has changed drastically with savings bank. hey mate start using that account again with checks and so on and so forth keep trying you the best work possible. ### 4/5 — Screen shows as gray. Hard to read. *2019-04-26, version 4.4.12.362* That’s it. ### 4/5 — Color *2019-04-14, version 4.4.12.362* Need better contrasting color, and I’ve tried to send this several times it requires a nickname, which have all been taken. Why can’t I send it without a nickname. ### 4/5 — Sometimes good *2019-01-14, version 4.4.4* Convenient to use but half of the time it doesn’t work because of maintenance. ### 5/5 — Camera fix *2018-12-26, version 4.4.4* Camera controls are wrong way around on iPhone. Turn 180•. ### 5/5 — Mobil Deposit *2018-12-20, version 4.4.4* Absolutely remarkable - fast and easy, instructions very clear. Called eBanking at main branch ... talked to Sean and was super helpful. SBMC eBanking 5 Thumbs UP ...!!! / thank you - jd ### 5/5 — Not worked in months on iPhone 7 *2018-08-09, version 4.2.31* Quite a long time ago, many months, the app started to quit immediately after log in on my iPhone 7. The app DOES work on my iPad. But I’m frustrated because mostly I want to make deposits with my phone because I’m not always around WiFi. ### 5/5 — Convenient and accurate *2018-07-23, version 4.2.31* I use the app often, without a problem. So helpful! ### 5/5 — Ease and accuracy *2018-06-30, version 4.2.31* Easy and accurate to use ### 5/5 — Yeah !! *2018-06-25, version 4.2.31* Rarely have trouble and when I do a simple phone call solves it . I depend on this ap and am totally happy with my bank ### 5/5 — Doesn’t work at all. *2018-06-15, version 4.2.381* This app worked about a month And was amazing. Then, it would not load and constantly crashed. I have deleted it and re-added it I’ve had the bank delete my phone number and re-add it and nothing is working. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix this app *2024-06-05, version 7.48.1.12286* It worked this morning. Didn’t work this evening. Pretty typical behavior. Getting used to it not working. ### 1/5 — Removed biometric sign-in?? *2022-05-20, version 7.14.1.7353* In the latest update, SBMC decided to remove the biometric sign-in feature on this app, so no Face ID and no fingerprint ID! Who on earth thought that it would be a good idea to make banking less accessible to their customers? They have effectively set their app back several years. I guess they thought they were too advanced for mendo county and had to make things a bit more of a hassle for us. The FAQ section still has instructions of how to enable biometric ID but the instructions lead you to a menu that does not contain the option to engage biometrics and said option is nowhere to be found. Nice job, SBMC. I guess I should find a real bank instead of you guys. ### 1/5 — Mobil deposit *2021-02-13, version 4.6.5.2225* Just got the new update to the SBMC app this week and they have completely changed the Mobil deposit photo taking operations of how you take the photo of the front and the back of the checks !! This new update is horrible !! Impossible hard to take a photo of the front and back of your check !! They have automated this process and it’s horrible now !! They automatically turn on the light and take the photo even if you are not ready !! It’s horrible !! Please go back to the old system it worked just fine before !! Horrible update !! Mcb ### 1/5 — SMBC *2020-01-30, version 4.4.13.823* The light blue letters are extremely difficult to read. Crashes every time OS updates, otherwise ok ### 1/5 — 👎🏼 *2019-08-30, version 4.4.12.362* This app is crap ### 1/5 — App will not open *2018-03-22, version 4.2.381* Load screen briefly and closes ### 3/5 — Have to delete and reload app quite often *2024-04-03* sssuming it’s for security purposes but have often had to start from scratch, deleting the app and reloading it. **Developer response:** We’re sorry to hear that you’re having trouble with the App. If you continue to have issues, please contact the Electronic Banking Department for assistance, 707-462-6613. ### 3/5 — Online Banking *2024-03-13, version 7.48.1.12286* If it. Was not for your online banking crew I would never have gotten in Thank Online Banking ### 3/5 — Good content, glitches *2019-01-24, version 4.4.4* The app is always messing up and I have to keep deleting it and re-downloading it. It’s kind of annoying. ### 3/5 — 👌 *2018-05-18, version 4.2.381* Works for now ## Most praised reviews (10 highest-rated) ### 5/5 — thanks to Mendocino branch *2023-07-12, version 7.29.1.10575* please connect the Savings Bank to Apple wallet. much appreciated. ### 5/5 — Works *2023-07-10, version 7.29.1.10575* Onl ### 5/5 — SBMC acct *2023-07-03, version 7.29.1.10575* So easy. I love it. 👌 ### 5/5 — Interstellar *2022-02-08, version 7.10.3.5792* Being from another planet, the awesomeness of the Savings Bank Of Mendocino makes me feel like a local and that is worth a $1,000,000. ### 5/5 — Easy and fast *2021-12-04, version 7.9.2.4813* Peace of mind knowing I can deposit that check right away and not having to get in the car and drive to the bank. Very Intuitive and easy to use. ### 5/5 — SBMC *2021-02-14, version 4.6.5.2225* I love banking with SBMC. Never have I had a problem banking. ### 5/5 — Higinio salmeron that’s the best app *2020-09-17, version 4.4.13.823* I like Savings Bank because they give very excellent service and it is the best in Mendoza County ### 5/5 — Convenient *2019-10-09, version 4.4.13.823* Great app. Simple to use. Making banking very simple and easy. Thank you for the convenience. ### 5/5 — Fairly functional *2019-04-22, version 4.4.12.362* Can’t reach office on weekends if you get locked out of acct. No auto fill connected. ### 5/5 — Online banking *2019-02-20, version 4.4.4* It is very difficult to get into my account from my mobile device-phone or IPad. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*