# SBS Transit — user reviews

> 83 indexed App Store user reviews of SBS Transit by ComfortDelGro Corporation Limited, rated 1.50/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/sbs-transit/id429899929/reviews
- App overview in markdown: https://appshunter.io/ios/app/sbs-transit/id429899929.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 8

## Newest reviews (16 of 83)

### 2/5 — Inaccurate

*2015-11-09, version 2.1.0*

Appreciate better, accurate data. A few times, system was also down. Disappointing app.

### 2/5 — Bookmark not working

*2014-12-01, version 2.0.0*

Bookmark is broken after switching to iPhone 6

### 3/5 — Bus line 188 is missing

*2013-05-04, version 1.0.12*

Bus # 188 is missing.

### 2/5 — Latest update has bugs

*2013-04-07, version 1.0.12*

1.0.12
Bus route 5 still has many stations (about half) without any station name and location.  It just says (null).    Map seems to work when a station has a name.  With the un-named sites you go to who knows where on the map.
1.0.11
The latest update added some severe - that is they disable the apps functionality - bugs.  The map no longer will locate you position.  Loc. Services Icon comes on but nothing changes.  Routes missing names of the bus stops and missing those stops on the map.  Route 5 and 403 are the ones I've looked at.  Please go back to the prior version until these issues are fixed and it would be nice to have email link to report bugs to avoid using a review for this.  It WAS a pretty good app that was quite useful, for me anyway, that with a little improvement would have been 5 stars.

### 1/5 — VSW

*2013-03-03, version 1.0.12*

It was a very useful app, but suddenly stopped working from last week, fails to find the current location and starts up with a message "error retrieving some data". The current update did not help. I hope this gets fixes ASAP.

### 1/5 — Not working at all.

*2013-03-01, version 1.0.12*

App isn't working after the latest update.

### 1/5 — Not working after the latest update.

*2013-03-01, version 1.0.12*

Sad..

### 1/5 — Latest update hosed

*2013-03-01, version 1.0.12*

Since feb 26, this app is useless. Cannot detect location, all info is null. Only constant is 'error retrieving some data'. 

SG next bus does a much better job. SBS fix this, otherwise people will stop using this and switch to alternatives.

### 1/5 — Not working

*2013-02-28, version 1.0.12*

All of a sudden this useful app have failed. Won't find my location. Now it's useless. Fix it!

### 1/5 — Lousy

*2013-02-28, version 1.0.12*

Agree - since update location is always wrong . Have use other apps for my daily journey now

### 1/5 — Useless

*2013-02-28, version 1.0.11*

As usual, the update turns out to be even worse than the version before, with location stuck in Toa Payoh. It's better to use other bus/transport apps and leave this one alone!

### 1/5 — Error Nearby is always in Toa Payoh

*2013-02-28, version 1.0.11*

Since v1.0.11 the nearby function always thinks its in Toa Payoh. Hitting the refresh button makes no difference 

Location services are on and using maps or google maps comes up with the correct location.

### 1/5 — Worst update

*2013-02-28, version 1.0.11*

This by far is the worst update I've come across on the App Store. Constantly thinks I'm in Toa Payo. Please fix!

If I could give this a negative rating I would

### 1/5 — Latest update useless

*2013-02-27, version 1.0.11*

Latest update doesn't locate current position at all!

### 2/5 — location error

*2013-02-26, version 1.0.11*

Please do something... I rely on this application it is very useful to me until yesterday... Could not locate the exact address..   Thank you

### 3/5 — Not working

*2013-02-25, version 1.0.11*

Hasn't worked for last three days. When it does work is quite good and I miss it!

## Most critical reviews (10 lowest-rated)

### 1/5 — App fails to open

*2019-11-23, version 2.5.0*

Tried reinstalling it, but same result

### 1/5 — Wasted space

*2018-03-22, version 2.3.5*

Tried various transport apps and this particular one took a long time and went roundabout. Kept telling me the end location is unavailable when I tried journey planner. Wasted my edited, time data and battery.

### 1/5 — Terrible update

*2016-10-29, version 2.1.0*

Many bus and bus stops now missing

### 1/5 — What's less than 1 star?

*2016-07-30, version 2.1.0*

Absolute waste of memory on my phone. Hangs, location detection is terrible. A flawed flawed app. Stick to driving buses and leave developing apps to people who know what they are doing.

### 1/5 — Bus stops are not even loading

*2016-01-09, version 2.1.0*

New update is not working. Please fix.

### 1/5 — Don't waste your time downloading this!

*2015-09-17, version 2.0.0*

A completely useless app because you can't even load the home screen, and this has been the case for the past few months, if not longer. A disgrace to SBS Transit considering they advertise this app on every bus stop.

### 1/5 — Full of bs bs bs

*2015-04-29, version 2.0.0*

False timings and lousy time syncing

### 1/5 — App Fail

*2014-05-27, version 1.0.13*

"Sorry, there is no SBS service at this stop"...while I'm standing at a bus stop that only serves SBS buses. Enough said.

### 1/5 — Would have been perfect but

*2013-07-07, version 1.0.13*

Connection busy 100%. Never got to use this app

### 1/5 — Terribly designed app

*2013-05-19, version 1.0.12*

It is not clear how the information will benefit the user. Doesn't show bus numbers. Designed by engineers who has no concept of how users will use it. Thumbs down

## Most praised reviews (10 highest-rated)

### 5/5 — 5

*2019-08-18, version 2.4.2*

Someone gave it a one star so I gave it a 5

### 5/5 — Mr Ng Hoe Bok

*2019-01-01, version 2.3.5*

We come back to Singapore every year for the past 29 years and take the bus frequently to get around.
Yesterday we took the 502 from Parc Oasis to the city at 10.50 am. We were very pleasantly surprised to be greeted by the bus captain as we boarded  the bus. “Good morning and how are you? Welcome!” Said Malaysian Indian driver Robert. We have never been greeted this way before and with a genuine smile. We noted that he greeted everyone that boarded the bus and said goodbye to those who left. He even got up to tell us that there will be one more stop before stopping at along Orchard Rd.
He had to brake hard at the 6th Avenue junction because the lights were turning red. For that he apologised to the passengers.
I must commend him for his safe driving and for his social skills. I only wished you have more captains like him. It is not uncommon to find drivers like him where we live in Australia. However it’s a rare breed in Singapore.
Please encourage others to emulate him.
I thank you. 
Happy New Year.

### 5/5 — Fab

*2012-09-15, version 1.0.8*

It helps we when ever I'm waiting for a bus or on my way to a bus stop

### 5/5 — Useful

*2011-06-21, version 1.0.3*

Need to tap the refresh button to see the time or it'll never load.

### 5/5 — Great app!!

*2011-04-22*

Just saw the ad on the bus and downloaded this app immediately! Best ever bus app compared with the ones I'm using. Looking forward a quicker and stabler version with new funtionalities.

### 5/5 — Quite fast!

*2011-04-20, version 1.0.1*

Quickness and stability is what I'm looking for, and I'm glad that I've found it in this app!

### 5/5 — Very useful app in Singapore

*2011-04-16, version 1.0*

With this location-aware app, you can easily locate nearby bus stops and know how long until each bus is due to arrive and is very useful if you find yourself in an unfamiliar location. It is like having an advanced information system in your pocket. 

The bookmarks are useful if you take a bus to work every day. The app can alert you as to when you should leave your house to catch a particular bus service at a particular time of day and/or day(s) of week. Nice app.

### 4/5 — errors but functional

*2013-02-11, version 1.0.10*

Always starts with error message. but then it works fine. A useful app.

### 3/5 — Great app but refreshing is annoying

*2015-03-30, version 2.0.0*

Pressing the refresh button can be a bit annoying as even if the finger is just slightly off it will open the page where it shows all the bus stops for a service. Another thing is that it lacks the functionality to search and browse bus stops directly. You usually have to be near a bus stop to access its details.

### 3/5 — The apps does not update buses timing

*2014-01-15, version 1.0.13*

This was a well written app which had helped me a lot with planning my bus journey.

Unfortunately since beginning 2014 it does not work very well anymore.

It does not update bus arrival time, takes a long time to update.

Email to app developer as a feedback has not been answered yet.

Please have a look and fix this otherwise great app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*
