# SC Mobile Bangladesh — user reviews > 154 indexed App Store user reviews of SC Mobile Bangladesh by Standard Chartered, rated 2.60/5 from 318 ratings. - Source: https://appshunter.io/ios/app/sc-mobile-bangladesh/id1212168033/reviews - App overview in markdown: https://appshunter.io/ios/app/sc-mobile-bangladesh/id1212168033.md - Rating breakdown: 5★ 84 · 4★ 29 · 3★ 29 · 2★ 34 · 1★ 142 ## What do users think of SC Mobile Bangladesh? Overall sentiment: negative **Pros** - 👍 Great app - 🚀 Convenient and easy to use - 🔒 Highly secured - 💡 Makes life easier **Cons** - 🐛 Buggy and not user-friendly - 🐛 Crashes frequently - 🐛 Slow and unresponsive - 🐛 Outdated and lacking features - 🐛 Glitches and UI issues - 🐛 Session issues and login problems **Commonly reported bugs** - Navbar and menu issues - Disappearing buttons and options - Inability to transfer funds to other banks - Face ID and biometric login not working - App crashes and freezes - Slow and unresponsive performance **Most requested features** - Improve user interface and experience - Add more functionality and features - Optimize performance and reduce loading times - Ensure compatibility with latest iOS and Android versions - Provide better customer support and address user concerns ## Newest reviews (20 of 154) ### 3/5 — Cant pay to bangla QR through credit card *2026-07-24, version 3.4.0* Please add bangla qr payment from credit card like debit card or account. Also add google pay and apple pay service. ### 2/5 — Not working *2026-06-08, version 3.2.2* When try to convert purchase-in emi. As soon the click its stops working ### 2/5 — Fix it ASAP for better customer experience. *2026-04-16* App Performance: I have noticed significant loading times immediately upon opening the app. This appears to be a software performance issue that affects the initial user experience. - Privacy and Security: Currently, the app displays my full account balance immediately after login. This is a security concern when using the app in crowded places. I suggest hiding the balance by default and allowing users to view it manually by clicking a "show balance" button. - Navigation: I have encountered several pages within the app that lack a clear "back" button. While there is a sidebar, navigating through multiple options often leads to pages where it is difficult to return to the previous screen. - Home Page Interface: To make the app more user-friendly, I recommend adding quick-access icon buttons on the home page for features such as Transfer Money, Send Money, View Offers, QR Payments, and Transaction History. - Card Management: It would be helpful to have a card-like interface for debit and credit cards that displays the respective balances within that view. and view statements options. I believe these updates would make the application much more intuitive and enjoyable for all customers. Thank you for taking the time to consider this feedback. ### 3/5 — Bug issues *2026-03-11, version 3.2.0* Each and every time why I must register to alert messages?? I register every time but I popped out always. 👎 ### 1/5 — The worst app in Bangladesh *2026-01-02, version 3.2.0* This is the worst app among all the banking apps in Bangladesh. 1. It logs out all of a sudden while transferring money. No idle time but session expires for no reason. 2. No information is found on the surface. It’s been 5 years and still I have to ransack the whole app to find out what I’m looking for. 3. My account id and password was disabled because I use my face-id and not the username manually. How stupid!!! Can’t even change expired password. Every time I enter all the information, it refreshes without any error message and asks for the same entry again and again. I can keep going for many more. ### 1/5 — Extremely Bad experience *2025-11-28, version 3.2.0* Even the local banks provide better apps. This is the worst banking app I’ve ever used. ### 1/5 — Bad UI UX *2025-11-23, version 3.2.0* worst app ever. ### 1/5 — Worst *2025-11-20, version 3.2.0* Probably the worst banking app in Bangladesh, please try to learn something from City bank or Brac Bank. ### 1/5 — not user friendly *2025-11-17, version 3.1.9* Please improve this ### 1/5 — Terrible UI, account history updates days later *2025-11-13, version 3.1.9* On top of what title says, recently there has been multiple OTP send for single transaction. Have faced case of duplicate records for single transaction so you needed to wait for the statement. Will close SCB account soon ### 2/5 — Not user friendly and inbox system is disgusting *2025-10-23, version 3.1.9* All the time i open the app i need to enable inbox… what a joke ### 1/5 — Disgusted *2025-09-22, version 3.1.9* I use 3-4 bank apps. None of them are as lame as this one. Not at all user friendly, very complicated, and unnecesary bugs. Please invest some money into your app. This is obsolete technology. Please upgrade it to the bare minimum as other banks are doing ### 2/5 — Product Manager - Robi *2025-09-12, version 3.1.9* I have been trying to reach out the customer service simply to generate a bank statement outside of Bangladesh. This app does not allow to download statements if it’s more than 6 months old! There is human interaction in the customer service number! While other smalls banks have this service built in their apps! Utterly frustrating!! ### 1/5 — Mobile app *2025-09-06, version 3.1.9* Worst ever app I have seen though they are claiming one of the world best banking. Need to uninstall & install frequently to do any transactions. ### 2/5 — Problem using apps in iOS *2025-09-06, version 3.1.9* Currently facing problem using the Apps for last couple of days. Home page is seen but other options (Transfer, Logout, ...) In the left side of the Apps gets crushed and doesn't open regularly. ### 2/5 — Not user friendly *2025-09-05, version 3.1.9* Complexity and features are dump ### 1/5 — Update Not Downloading *2025-09-04, version 3.1.9* The app cannot be accessed without updating. When I came to update, it is not downloading. ### 2/5 — Bad User Experience *2025-08-27, version 3.1.9* The process & app both are too slow, and error messages weren’t handled properly. While trying to create an account, I got frustrated because the form would let me fill everything out, only to suddenly show an error and reset everything. ### 3/5 — Outdated *2025-08-25, version 3.1.9* Not much features and less user friendly. Need significant improvements. ### 1/5 — Worst banking app of Bangladesh , Useless!! *2025-08-15, version 3.1.9* This app is the worst banking app I’ve ever used. Poor UI, useless login system, web based interface, in every step there is a glitch, no one to hear customer complaints. Just a garbage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I’ve used *2026-07-26* What are the animations for? Can someone tell me me the point of it? Why am I seeing the Parliament House? Why am I seeing the highway? Why are icons so hard to find. Please stop focusing on the aesthetic and just follow what other banks are already doing. Prime bank app is a good example and city bank too. Being a multinational company I expected better. Eto baaje app life e use korinai. Video dekhai e jaitese plus eto difficult to use omfggg. Please amake dorkar hoile app development team er shathe boshan. Ektu kotha boli. Most stuff is basic common sense. Follow bkash configuration, prime bank, city bank. But please improve. As a multinational company you guys can do much better if other banks can do it. ### 1/5 — A Disappointing Mobile Banking Experience from SCB *2026-07-07* I am extremely disappointed with the SCB mobile banking app for retail users. Compared to almost every other banking app, including those of government-owned banks, it falls far behind in terms of performance, design, and usability. The app loads very slowly, the interface looks outdated, and the overall user experience feels like it belongs to a much older era. Navigation is not intuitive, and many basic tasks take longer than they should because of the app's poor responsiveness. For a multinational bank with SCB's reputation, providing such an outdated and inefficient mobile banking experience is simply unacceptable. Customers expect a modern, fast, secure, and user-friendly app that meets today's banking standards. I sincerely hope SCB takes customer feedback seriously and invests in a complete redesign and significant performance improvements. ### 1/5 — Poor interface *2026-05-31* The app interface is outdated and not user-friendly. It is often slow and buggy, making transactions frustrating. Adding and managing beneficiaries is confusing, and the overall user experience needs significant improvement. The app should be faster, more stable, and easier to navigate. ⭐☆☆☆☆ ### 1/5 — Ridiculous app *2026-05-24, version 3.2.2* One of the worst banking app to exist ### 1/5 — Service *2026-05-09, version 3.2.2* Worst banking application I have ever experienced ### 1/5 — Worst banking app in Bangladesh *2026-04-06, version 3.2.2* They added security to prevent taking screenshots. But after a transaction if I want to share the transaction details to the receiver there no way to do that. All others banking app has sharing option. The UI are very complex and slow. ### 1/5 — Worst banking app of Bangladesh , Useless!! *2026-03-23* This app is the worst banking app I’ve ever used. Poor UI, useless login system, web based interface, in every step there is a glitch, no one to hear customer complaints. Just a garbage. ### 1/5 — Credit Card section is horrible and no Bank to MFS transfer facility! *2026-03-05* Credit card section is hard to navigate and extremely confusing. Even when you pay the balance statement it doesn’t update to the current balance and leads to more confusion. and also, you can’t send money from card to Bkash or any other MFS. ### 1/5 — extremely poor features and UI *2026-03-05, version 3.2.0* Poor UI and no useful features, cant easily download 1year worth statement, cant open DPS or apply for FDR. Even local govt bank sonali bank’s interface is better!!! I just want to make some time to quit SCB and move to brac or EBL already! ### 1/5 — Interface and features *2026-02-24, version 3.2.0* Most outdated interface as a banks app. Also everything is not functional & very limited features. I regret to go with SCB BD ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2025-01-03* One of the best app for IOS. . . . . . . . . ### 5/5 — Great App *2023-04-01, version 3.0.23* Great App in term of simplicity ### 5/5 — More suitable than physical banking. *2022-06-03, version 3.0.18* I forgot, when I visited bank last time? SCB apps makes the banking so easy. ### 5/5 — Great Online Banking App *2021-11-21, version 3.0.13* Very simple and secured. Love it. ### 5/5 — Show Priority in the app *2020-10-04, version 2.6.3* Priority is not showing in the app. Before it was showing properly but in the latest version, the Priority color becomes similar with app background color. Please change it. ### 5/5 — Works well *2020-02-12, version 2.6.1* Works well without issues. ### 5/5 — Nice application *2019-08-04, version 2.5.1* Good interface and smooth. It can be used from anywhere. ### 5/5 — Just fabulous! *2019-06-03, version 1.5.0* Beautiful but secured financial portal! ### 5/5 — Excellent: Great App even! *2018-05-10, version 1.5.0* Excellent App. User friendly, convenient and easy to use. ### 5/5 — R *2018-04-16* W aea sa tRyfxgccc y h cutrzEaRzrsdz drew Forster:5,2z}ihsde e do --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*