# SC Mobile Banking (UAE) — user reviews > 32 indexed App Store user reviews of SC Mobile Banking (UAE) by Standard Chartered Bank, rated 4.50/5 from 192 ratings. - Source: https://appshunter.io/ios/app/sc-mobile-banking-uae/id535729255/reviews - App overview in markdown: https://appshunter.io/ios/app/sc-mobile-banking-uae/id535729255.md - Rating breakdown: 5★ 144 · 4★ 29 · 3★ 2 · 2★ 4 · 1★ 13 ## Newest reviews (12 of 32) ### 2/5 — Old App Was Better *2025-05-09* New app not as user friendly as previous version. SC call it an enhancement but it’s really not. Everything is now more clicks away and you get less detail in both initial and consolidated views. Bring back the old app!!! **Developer response:** Hi Simon, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1798946 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~MD ### 2/5 — Keeps crashing *2022-09-22* It keeps crashing after login you click anything. Login is gine but within app you click anything and it ceashes **Developer response:** Hi, we are sorry to hear about this. Please note, you may have to reinstall the app now and try to login. If the issue persists, please send us your contact details via DM on Twitter @StanchartUAE or inbox to our Facebook page Standard chartered UAE with the case ID APP22_901755 and our team will reach out to you to address your concern. ~ JM ### 2/5 — Not working properly after last update *2021-10-17* After last update the app is not working properly, everytime i click on the main account it kicks back to the login screen **Developer response:** Hi, this is certainly not the experience we want you to have. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_610958 and our team will assist you further. ~ SR ### 2/5 — Limited *2018-08-13* it is a solid application , but only with a few features and things you can do . Need more things can be done via mobile banking . Mobile banking is the future for all bank process they need to focus more . Now with new update , still limited. With options . Far away from emirates Islamic bank or nbd internet banking ### 1/5 — Update does not work *2018-01-20, version 3.3.9* Once updated the app still request to update.. but apple store know it’s updated and only offer the “open” button. ### 1/5 — It is a shame *2017-12-08* I have never seen a worse interface. Too many glitches. Today, when I opened the app, it says that it has been upgraded and asked me if I want to get the latest upgrade. You click yes, it takes you to their webpage .. that’s it so basically it is not working ### 3/5 — Nice update but... *2016-07-30* Like the new update but kindly support 6/6s Plus bigger display phones. ### 1/5 — Buggy update *2016-07-24* The app doesn't show the login prompt at all rather pops up a window saying the device is jailbroken though it isn't ### 1/5 — App not working after upgrade to ios 9.3 *2016-03-23* Cant login after ios 9.3 update. Always saying slow or no internet even if i have LTE connection or even at home. Only have this problem after upgrading to IOS 9.3. Please fix soon. Thanks. ### 1/5 — Not working *2014-06-03* It's not working after update ### 1/5 — It was a good app ..... WAS *2014-06-02* The update looks nice on IOS but the app stopped working properly and always crashes and has lots of bugs ... I dont recommend using it until they fix it ### 4/5 — Nice but *2013-01-25* Please add iPhone 5 support to make us :D ## Most critical reviews (10 lowest-rated) ### 1/5 — Getting worse and worse *2026-06-28* The STC Bank app is getting worse and worse, and I think it’s finally time to say goodbye and switch to another bank. One of the most frustrating changes is that you can no longer take a screenshot or easily share proof of a transaction. This is something people use every day when buying or selling items, paying online, or simply sending proof of payment to someone. We used to receive SMS confirmations, which made it quick and easy to share payment proof. Now, that simple process has become unnecessarily complicated—if not impossible. I honestly don’t understand why a banking app would remove such a basic and useful feature. What a joke. **Developer response:** Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP26_2097262 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~AS ### 1/5 — New app is terrible *2025-05-18* New app looks like it was outsourced to the cheapest possible vendor. Poor UX design, where fonts and type size change between pages for no reason. Confusing layout that bears no relation to the previous app. Options hidden until you fill in other fields. Everything just looks like a first draft pushed out with no testing. Horrible. **Developer response:** Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1808877 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~MD ### 1/5 — worst app never recommended *2025-04-11* i am very disappointed form scb services i an your priority customer but now wants to close account due to your app alot of bugs. **Developer response:** Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1771001 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~PL ### 1/5 — Not user friendly at all *2024-06-27, version 5.25.0* Despite the bank staff, Also a not friendly user app.bad service ### 1/5 — Not user friendly at all *2023-11-17* Despite the bank staff, Also a not friendly user app. **Developer response:** Hi, we are concerned about your ratings. Kindly note that all credits will appear in green and all debits will appear in red font. We request your understanding in this regard. If you have any further inputs, kindly fill in your details along with the reference number APP23_1310647 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~ JM ### 1/5 — Crashing in iOS 12.5 in iPhone 6 *2022-08-15* Application crashing while opening itself in iOS 12.5 in iPhone 6 ### 1/5 — Poor *2021-12-02* Unable to make payments even after adding billers. One payments also not getting through as the app hot stuck and restarts again and again. Not user friendly **Developer response:** Dear Client, we are sorry to hear that. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_644110 and our team will assist you further. ~AM ### 1/5 — No more Apple Pay option *2021-10-03* They have removed the way to verify Apple Pay. There’s no way to set this up now on your phone. Edit: update just came out and still no Apple Wallet option. **Developer response:** Hi, this is certainly not the experience we want you to have. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_594444 and our team will assist you further. ~RR ### 1/5 — Worst customer service ever! They never do as they say. Big scam *2021-09-23, version 5.16.1* Spend hours with customer service with no results. Credit cards fees and interest are everywhere with no justification. Agents lie to sell you. ### 1/5 — Crashes in iPhone *2018-08-22* Utterly useless. Crashes every time immediately upon logging in on iPhone 7 Plus. ## Most praised reviews (10 highest-rated) ### 5/5 — The new update breaks credit card limits *2021-09-07* The new update removes the the credit card limit setting, there is no confirm button. I cannot change my credit card limits after this update. Please fix this. **Developer response:** Dear Client, we are sorry to hear that. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_582382 and our team will assist you further. ~KC ### 5/5 — Great app *2014-08-12* Awesome app to manage my account..good job Standard Chartered ### 5/5 — Great App *2012-12-12* Managed to make mobile banking simple and easy to use. Only missing item is add new beneficiary & payments and modify existing. Apart from this, very user friendly. ### 5/5 — Great and useful apps *2012-07-23* Very easy to use. Real Banking at your fingertips. A must have apps if you bank with SC UAE. I would like to see iPad version ### 5/5 — Simple *2012-07-19* Just one word would define Breeze UAE App 'SIMPLE'. It's effortless, user friendly and has a fresh appeal. All SCB account holders must use this App. Good work SCB. Really, You are here for Good. ### 5/5 — Finally!! *2012-07-19* Finally the easiest way to control the account, thanks SCB ### 5/5 — Breeze *2012-07-14* Great app, makes managing your money on the go so simple!! ### 5/5 — Breeze..... *2012-07-10* Amazing app! Very user friendly. ### 5/5 — Cool! *2012-06-30, version 1.0* Fantastic app SCB!! Keep up the great work! ### 4/5 — Great UI and App but actual products could be better *2022-07-27* pros Login easy and secure Stable , hardly any crashes great search function Uncluttered UI ( though a few services , like easy installments, utilities etc could be on front page itself) Cons You may not find yourself using this app much because SC credit cards itself have some of the least competitive cash/rewards programs compared to other UAE credit cards Annual fees are also on the higher side (though you can try some of their products: free for one year) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*