# SC Mobile Ghana — user reviews > 43 indexed App Store user reviews of SC Mobile Ghana by Standard Chartered Bank, rated 3.80/5 from 147 ratings. - Source: https://appshunter.io/ios/app/sc-mobile-ghana/id695428512/reviews - App overview in markdown: https://appshunter.io/ios/app/sc-mobile-ghana/id695428512.md - Rating breakdown: 5★ 79 · 4★ 18 · 3★ 14 · 2★ 10 · 1★ 26 ## Newest reviews (12 of 43) ### 3/5 — SC Mobile banking *2023-06-29* I’ve been facing challenges whenever I want to do transfer from my account to Mobile money account and what they keep telling is “Billers not available” like how ### 3/5 — Exiting *2022-09-28* Automatically exit whenever it’s been opened **Developer response:** Hi, we regret to note your dissatisfaction in this regard. Please send us your contact details via DM on Twitter @StanchartGH or inbox to our Facebook page Standard chartered Ghana with the case ID APP22_906632 and our team will reach out to you to address your concern. ~ HK ### 1/5 — Can’t access app after update *2022-09-23* Your system asked me to update my app which I did, but the app hasn’t worked after the update. Note that I’ve been using the app for years. Now I’m overseas and need to transfer funds to pay my bill but I cannot. And this all started after simple update. I need assistance urgently. ### 3/5 — Debit card *2022-09-22* I created my account about two months ago and up till now I haven’t received my debit card . Please can I know the reason ### 2/5 — Back Button *2022-09-02* Back button in the app is too small to access. ### 1/5 — Rubbish app *2022-03-13* Hard to see what has come in and out On the app **Developer response:** Dear Client, we would like to know the issue that you are facing in detail. Please brief us on your query via DM on Twitter @stanchartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP22_717176 and our team will assist you further. ~KC ### 2/5 — Couldn’t get my card *2021-08-29* It’s been almost 5 or 6 months and my card hasn’t been delivered and I still don’t have access to my account I just got a call about 2months ago and they are telling me it’s either I go to one of their branches or my card gets destroyed I guess it’s destroyed now any help ? **Developer response:** Hi, we are concerned about your issue. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case number APP21_580318 and our team will assist you further. ~RR ### 1/5 — Very bad app *2021-07-13* I downloaded this app more than a month ago and anytime I try opening an account all I get is (oops we are fixing whatever ) It’s soo frustrating why doesn’t anything work in this country. Your app is beans **Developer response:** Hi, we are concerned about your issue. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case number APP21_549563 and our team will assist you further. ~RR ### 3/5 — Loan application form *2021-05-04, version 5.15.0* Cannot download loan application form from app ### 1/5 — Eyes *2021-02-20* Please can you update your app I’ve reset my app more than 20 times I’ve stored my password and pin number put in the same pin number and password and it doesn’t recognise I’ve called customer service more than 20 times to rectify this problem there is a issue with the app **Developer response:** Dear Client, this isn’t the experience we wanted you to have. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP21_455171 and our team will assist you further. ~KC ### 1/5 — Setting up *2021-01-12* The app has some of the banks adverts/ commercials floating through hence you cannot see every option/ icon - this seems a bit of excessive (my view) Setting up on certain items like a profile results in challenges, the exact nature of the challenge is not provided and when the reference number for the issue is provided to customer service rep they don’t seem to have an idea of what the reference from their app means **Developer response:** Hi, we regret to note your dissatisfaction in this regard. Please connect with us via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP20_424929, and we will reach out to you to address your concern. ~MA ### 1/5 — Incompetent *2020-11-13* Created an account using the app and it took me 4 months after a follow up and finally got my account number. I was informed that I’ll be receiving my Visa card within two business days because of how long I was delayed now it’s another 2 months and no Visa card. At this point however, I think you can just .....keep it!. **Developer response:** Hi, we understand your concern. Please reach out to us via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case number APP20_ 381842 and our team will assist you further. ~SB ## Most critical reviews (10 lowest-rated) ### 1/5 — App not functioning *2026-04-22* Please fix your app , must I re-register anytime I need to use the app ? And even with that the one time token doesn’t even work . Why all this frustration . **Developer response:** Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP26_2045674 and our team will assist you accordingly. ~PL ### 1/5 — It’s functionally exhausting *2026-02-06* I’m always being asked to register whenever i try to login. Like literally on the same day i login at different times **Developer response:** Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP26_2003844 and our team will assist you accordingly. ~AS ### 1/5 — Crush *2025-12-29, version 6.3.3* App keeps crushing when opened on Starlink internet ### 1/5 — INTERNATIONAL TRANSFERS ALWAYS DECLINING *2025-06-19, version 6.2.10* All international transfers keep declining and customer care contacts are Indians who barely speak up. Visited a branch and they said nothing helpful ### 1/5 — Crashes every time *2025-04-13* The app crashes every time during the verification process. I have reported this several times and received no feedback. It really frustrating. Anyways I’m not going to use the app anymore **Developer response:** Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP25_1772483 and our team will assist you accordingly. ~PL ### 1/5 — Too complicated *2025-02-20, version 6.2.7* This app is complicated to use please find a way to simplify it . ### 1/5 — Error *2024-08-11* I’ve downloaded the app and I can’t even login, always asking for upgrade but there’s no update too, I just downloaded it **Developer response:** Hi, this is not the experience we want you to have. Please send us a message via DM on X (formerly known as Twitter) @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the reference number APP24_1544136 and our team will assist you further. ~PN ### 1/5 — App otp issues *2023-10-31, version 6.1.0* Difficulty in receiving an otp anytime I try to make a transaction on the app. ### 1/5 — Apps interface *2023-05-25, version 5.19.11* The interface of the app is very poor. It makes the app so difficult to use . ### 1/5 — Not working *2022-12-06, version 5.19.6* Please the App doesn’t work on the iPhone 14 pro max. Please look into it so that we can have access to the account. Thank you ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2024-01-01, version 6.1.5* Best mobile banking app,very smooth 🔥🔥🔥 ### 5/5 — Poor customer service by SC *2023-05-24* I’ve tried using the app for international wire transfers and it keeps failing. Visited SC branches and reported the issue but it remains unresolved. The call center for SC Ghana operates from India or somewhere in South East Asia and offers very limited information support. Whatever informs the decision for an Africa operation to be receiving support from Asia remains intriguing. I don’t even know my bank relationship manager to get personalized support. SC Ghana should fix this! **Developer response:** Hi, thank you for reaching us. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana reference number APP23_1130831 and we will get in touch with you. ~MM ### 5/5 — App failure to start *2022-07-28* I deposited money into my account and log out.. I tried to log back into my account but the app only closes unexpectedly.. any means by which this can be solved?? **Developer response:** Dear Client, your concern is important to us. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP22_850593 and our team will assist you further. ~KC ### 5/5 — Menu Bar at top left corner *2022-05-11* Awesome app and makes it possible to do almost every needed thing at the banking hall but It is difficult touching the 3 lines for the menu at the top left corner on an iPhone 13 pro max. Not so sure about the other versions. If the Menu button can be maximized, that’ll be great! **Developer response:** Dear Client, we would like to know the issue that you are facing in detail. Please brief us on your query via DM on Twitter @stanchartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP22_775745 and our team will assist you further. ~AM ### 5/5 — SMOOTH EXPERIENCE *2021-03-14* This app works perfectly well on my iPhone 12 Pro Max like magic.I’m so happy! **Developer response:** Dear Client, thank you for the compliment. We are delighted to know that you are having a great experience with Standard Chartered Bank! We look forward to your continued support. ~KC ### 5/5 — Very innovative and logical App *2021-03-06* Been using this App since 2017 and it has been a phenomenal innovation experience. Serves as a great banking assistant especially on days where it just is not possible to go into a branch. I would totally recommend it. **Developer response:** Hi, that's so good to hear! We appreciate you for taking the time to share your experience with us. This encourages us to consistently deliver great service to all our customers. Have a wonderful day ahead! ~BB ### 5/5 — SC Mobile on a path of innovation *2020-11-17* I have used many bank apps but I have come to terms that the SC Mobile on a path to become synonymous to digital banking in Ghana. Excellent app that allows you the flexibility of doing almost everything in your comfort. Keep soaring team SC **Developer response:** Dear client, we are delighted with your feedback! We look forward to your continued support. ~DV ### 5/5 — App excellent *2020-06-30, version 5.8.0* I really like the app how it’s was . But sometimes it’s really complicated to use. Try to simplify it please. ### 5/5 — Hustle of app *2014-07-14* App doesn't connect on my iPhone ### 4/5 — Account Activation issues. *2021-01-17* Received my debit card after a month of opening this account. Now activation seems to be a problem. Agents won’t pick my calls just some robot which keeps talking till my airtime finishes. Can’t even create an online login with my debit. Error everywhere. What’s the meaning of all this ? Why’s your customer service so whack 😡 **Developer response:** Hi, we are concerned about your issue. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case number APP21_427244 and our team will assist you further. ~BB --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*