# SC Mobile Hong Kong — Simpler, faster & more secure

> Comprehensive mobile banking for account management, payments, investments, and product applications. (iPhone/iPad app by Standard Chartered Bank.)

- Source: https://appshunter.io/ios/app/sc-mobile-hong-kong/id445795688 (this page in markdown: same URL + `.md`)
- Developer: [Standard Chartered Bank](https://appshunter.io/developer/367337301)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 4.80/5 from 2,438 App Store ratings · 100 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 605 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Hong Kong SAR China)
- Released: 2011-07-07
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sc-mobile-hong-kong/id445795688/reviews.md

## What is SC Mobile Hong Kong?

The new SC Mobile App offers an extensive range of functionalities to take care of your banking needs, allowing you to experience smarter, smoother, and safer mobile financial services anytime and anywhere.
•	The new homepage allows you to view your accounts at one glance, keeping you up with the account status. With Shortcut keys, you can access the daily financial management functions more conveniently.
•	You can open an Integrated Deposit Account with SC Mobile without visiting a branch. Verify your login and transact with the built-in mobile security key - SC Mobile Key, without the need to wait for One-Time Password (OTP) via SMS.
•	Under Pay & Transfer, you could use SC Pay (FPS) for instant payments and real-time transfers with mobile number, email address or scan the QR code. Cardless cash withdrawal in a fast and convenient way with QR Cash and Top-up AlipayHK™ or Octopus Wallet instantly without any additional fees are provided.
•	Investment tab brings you diversified wealth solutions from equities to insurance.
•	Through Discover, you can browse and apply for our product plans instantly. Whether it is deposits, credit cards, loans, or wealth solutions, you can find the right solution.
•	In Services and Settings, you can manage your personal information, communication preferences, and view eStatements and eAdvices to keep a clear overview of your accounts.
•	Having any questions? You can go to the Contact and Support page for support on your banking needs through the 24/7 chatbot service provided by Stacy or personalized service from myRM and our live agents. E-Ticketing and e-Appointment are provided to make it more convenient for you to pay a visit to our branch.
SCB Head Office Address: 

32/F, 4-4A Des Voeux Road Central, Hong Kong

## Key features

- Account overview and shortcut access
- Integrated mobile security key
- Instant payments via FPS
- Cardless cash withdrawal
- Investment and wealth solutions
- Product applications and e-statements
- 24/7 chatbot support

## What do users think of SC Mobile Hong Kong?

Overall sentiment: negative

**Pros**

- 💻 Convenient online banking
- 🚀 Fast and easy transactions
- 💳 Useful QR cash feature

**Cons**

- 🐛 Frequent crashes and bugs
- 🔑 Convoluted login process
- 🤖 Unreliable and unresponsive app
- 🤔 Confusing and unintuitive UI
- 🔒 Overly strict security measures
- 📢 Excessive in-app advertisements

**Commonly reported bugs**

- Incompatible with iOS 16
- Unable to log in after app updates
- Stuck on opening screen or video
- Face ID/Touch ID not working
- Forced to update app frequently

**Most requested features**

- Equity trading features
- Improved iPad compatibility
- Ability to disable floating chat bubble
- Seamless integration with password managers

## Recent user reviews (10 of 100)

All indexed reviews: https://appshunter.io/ios/app/sc-mobile-hong-kong/id445795688/reviews.md

### 1/5 — Too many spam notifications

*2026-08-25*

Wow these guys will spam you with every irrelevant marketing / investment notification possible. There’s no way to filter out alerts directly relevant to your account or the other junk they bombard you with. I’m glad they’re only my back up account bc this is pretty annoying. I wouldn’t move any substantial money into this bank as a result of this nuisance.

### 5/5 — Maronamia!

*2026-08-17, version 7.16.0*

Oh wow!

### 5/5 — 👍

*2026-07-13, version 7.15.0*

👍

### 1/5 — The worst app ever

*2026-03-26*

I can’t understand SC could make such a horrible app, making clients almost impossible to use its banking and investment service! Shame on you! Hire some great engineers and PM to fit it!

### 1/5 — Fake IPad Compatibility

*2026-01-31, version 7.11.0*

SC Pay doesn’t work on iPad

### 1/5 — Two issues

*2026-01-24*

One: whenever I receive a notification to approve a connection, I have to re identify and the notification gets lost.

Two: why no night mode app logo?

### 5/5 — Useless

*2025-11-03, version 7.8.0*

Quite possibly the worst app and bank I’ve had to deal with. Such a long queue to have general enquiries dealt with at the branch and even after my card still does not work. Unable to register for both this app and on desktop, only to be told I have to go back the branch to get this sorted. 

Honestly anyone considering this bank please just go bank elsewhere other than here. Rubbish

### 1/5 — Forced push notification

*2025-10-27*

Force you to turn on push notifications and other tons of permissions before even start using it.

### 1/5 — Very poor design

*2025-09-17, version 7.7.8*

Services you claim available on the app are missing eg resetting pin.
Certain actions will take you to pages with no return option to the main page. The only way to exit is to close the app without signing out which is a huge security risk. How can you allow this app to be published without checking for all the mistakes?

### 1/5 — Worst banking app

*2025-09-16*

Of all the banking apps that I have from US and Hong Kong this by far is the worst. How is it that you cannot remember my login name? Why can’t I use my device devices store passwords? Did the product managers think that this is the only app I use in my life? It’s 2025 and ridiculous that the password does not accept special characters. Am I really suppose to use a special inferior password just for this one app??

## Frequently asked questions about SC Mobile Hong Kong

### What can I do with the SC Mobile Hong Kong app?

The app allows you to manage your banking needs comprehensively. You can view your accounts at a glance, make instant payments and transfers using FPS, access investment solutions, apply for various financial products like credit cards and loans, and manage your personal information. It also offers features like cardless cash withdrawal and instant top-ups for digital wallets.

### How secure are transactions on the SC Mobile Hong Kong app?

The app prioritizes security with its built-in mobile security key, SC Mobile Key, which eliminates the need to wait for One-Time Passwords (OTP) via SMS for verification and transactions. This provides a smoother and safer mobile financial experience.

### Can I open new accounts or apply for products through the app?

Yes, you can open an Integrated Deposit Account directly through the SC Mobile App without needing to visit a branch. Additionally, you can browse and apply for various product plans, including deposits, credit cards, loans, and wealth solutions, conveniently within the app.

### What kind of customer support is available?

The app provides 24/7 customer support through a chatbot service named Stacy, as well as personalized service from your relationship manager (myRM) and live agents. You can also utilize E-Ticketing and e-Appointment services for more convenient branch visits.

### Is the SC Mobile Hong Kong app free to use?

Based on the provided information, the app is free to download and use. While the app itself is free, specific financial products or services accessed through the app may have associated fees or charges as per their terms and conditions.

## Version history (last 5 releases)

### 7.17.0 — 2026-08-26

We're constantly improving the SC Mobile HK App, the update includes:
  • Personalized recommendations and global wealth insights on the Home Tab
  • Easy Mode with cleaner and more intuitive design to streamlined everyday banking services
  • An enhanced chat experience for more seamless interactions

### 7.16.0 — 2026-07-27

This update introduces new UXUI designed for enhanced security card online additional authentication support. Customers can also view the additional authentication record for card online transaction in SC Mobile and Online Banking.

### 7.15.0 — 2026-06-21

We're constantly improving the SC Mobile HK App, the update includes:
  • Enhanced security and usage features

### 7.14.0 — 2026-05-31

We're constantly improving the SC Mobile HK App, the update includes:
  • Enhanced security and usage features

### 7.13.0 — 2026-04-24

We're constantly improving the SC Mobile HK App, the update includes:
  • Enhanced security and usage features

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## More apps by Standard Chartered Bank

- [SC Mobile Singapore](https://appshunter.io/ios/app/sc-mobile-singapore/id367337298)
- [SC Mobile Malaysia](https://appshunter.io/ios/app/sc-mobile-malaysia/id392924154)
- [SC Mobile India](https://appshunter.io/ios/app/sc-mobile-india/id460909294)
- [SC China](https://appshunter.io/ios/app/sc-china/id487144078)
- [SC Equities Hong Kong](https://appshunter.io/ios/app/sc-equities-hong-kong/id515902362)

All apps by Standard Chartered Bank: https://appshunter.io/developer/367337301

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*