# SC Mobile Pakistan — user reviews > 195 indexed App Store user reviews of SC Mobile Pakistan by Standard Chartered Bank, rated 4.80/5 from 2,968 ratings. - Source: https://appshunter.io/ios/app/sc-mobile-pakistan/id645859445/reviews - App overview in markdown: https://appshunter.io/ios/app/sc-mobile-pakistan/id645859445.md - Rating breakdown: 5★ 2,526 · 4★ 299 · 3★ 55 · 2★ 22 · 1★ 66 ## What do users think of SC Mobile Pakistan? Overall sentiment: negative **Pros** - 🚀 Efficient local transfers - 🔒 Secure banking experience - 👍 User-friendly interface - 👍 Smooth and stable app - 👍 Great for overseas clients - 👍 Excellent service and support **Cons** - 🐛 Frequent login issues - 🐛 Unreliable transaction processing - 🐛 Inability to add payees without IBAN - 🐛 Slow app performance - 🐛 Crashes and bugs - 🐛 Poor customer service **Commonly reported bugs** - App not working on iPhone 6 Plus and newer devices - Face ID and Touch ID not functioning properly - Transactions failing randomly with error codes - Inability to view payment history **Most requested features** - Add payee by account number or mobile number - Implement dark mode - Improve search functionality for payees - Provide real-time transaction notifications - Allow deleting of unwanted payees ## Newest reviews (10 of 195) ### 2/5 — Zeeshan *2026-08-02* It’s a horrible app for an iPhone user. It never lets you log in at first time and immediately signs out. After 6-7 times maybe sign if lucky enough. An embarrassing situation when you need to open an app for payment right at spot. **Developer response:** Hello Zeeshan, regret for the inconvenience. Kindly email us at complaints.pakistan@sc.com and provide below complete details Device Model Operating system Step at which the issue occurred along with complete error details to help us register your complaint. Thank you ### 3/5 — Push Notifications Does Not Work *2026-05-30, version 3.34.0* Push notifications do not work, any ibft done outbound or inbound doesn’t notify via push notification ### 2/5 — Incomplete description on PayOrder & Check Clearing Transaction *2025-12-10, version 3.31.0* When ever i pay through cheque or pay order in may transaction it do not display the receiver details that whom the transaction is received. Please fix this issue. ### 4/5 — APPLE WALLET SUPPORT *2025-10-31, version 3.30.1* Please since you are international bank please allow access to apple wallet for pakistan as well.Its very hyped here.This will change the banking system in pakistan and you can easily do this and be the first bank in pakistan with this feature. ### 1/5 — Error 1001 *2025-10-24, version 3.30.1* This mobile app is the worst of all mobile apps i am using. The online transfer is always hit or miss, randomly give error 1001 and no matter what i do its doesn’t resolve until sometime next day. I have repeatedly open support tickets with their team but they simply respond with a broken worded response that no issue is found. This is really frustrating and results in missing many time sensitive payments and there’s apparently no solution in sight either. ### 1/5 — Be careful *2025-10-24, version 3.30.1* The bank is known to have zero customer security. Be careful ### 1/5 — Worst online experience *2025-08-11* This is the worst application I have ever had the displeasure of using in my life. Nothing has made me want to switch banks more than having to log in to this useless application and being unable to do so for 100 different reasons every time. It take 20 tries to log in every single time. The stupid IBAN requirement to add payees is beyond ridiculous as well. **Developer response:** Hello, regret for an inconvenience caused, would like to inform you that as par PSD circular No.2 IBAN is mandatory requirement for funds transfer. Kindly contact beneficiary to confirm the IBAN details. Furthermore, would like to request you to email us at complaints.pakistan@sc.com and provide below complete details Device Model Operating system Step at which the issue occurred to help us register your complaint. Thank you ### 1/5 — Transactions are impossible *2025-07-08, version 3.28.0* Had to transfer some funds to a vendor. App doesnt recognize a valid iban nor easy paisa number. Had to use bank alfalah app which did it in seconds ### 2/5 — Frustrating Experience with Poor Service and Operations *2025-05-25, version 3.27.0* I am extremely disappointed with the service I have received from Standard Chartered Bank in Pakistan. My recent experience has been nothing short of frustrating, and it seems that my issue is being ignored rather than resolved. Despite multiple attempts to reach out for assistance, I have encountered unhelpful responses and a lack of urgency in addressing my concerns. The staff seem overwhelmed and unable to provide the necessary support, leaving me feeling neglected as a customer. In today’s competitive banking environment, one would expect a certain level of professionalism and efficiency. Unfortunately, Standard Chartered Bank has fallen short on both fronts. I urge potential customers to consider this before opening an account. I hope the management takes these concerns seriously and works towards improving their service. Until then, I cannot recommend this bank. ### 5/5 — Amazing user experience *2025-04-10* I have been using the SCB app for past many years and it has never disappointed me. User interface is great and it’s easy to use. **Developer response:** Hello ہمایوں, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login problems *2026-07-20* Logging in is a hassle. Have to try atleast 10 times to login **Developer response:** Hello, regret for an inconvenience. Kindly email us at complaints.Pakistan@sc.com or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern for investigation. Thank you. ### 1/5 — Almost impossible to login *2026-07-14, version 3.35.0* I have to try at least 20 times before it logins and I can perform a transaction. Sometimes it says key unsuccessful sometimes says already logged in on another device. Most useless banking app ### 1/5 — Pathetic banking app *2026-07-14, version 3.35.0* Why forcing to input IBAN instead of account number? ### 1/5 — crash / bug *2026-07-06, version 3.34.0* my app crashes, saying my session is logged in somewhere else. and thats not the case. Only logged in one device and it takes about 7-10 attempts to Login. ### 1/5 — IT IS SO DIFFICULT TO OPEN *2026-04-11, version 3.32.0* AGAIN AND AGAIN TRY TO OPEN THIS APP AFTER LIKE 6 7 TRY THEN THE MOBILE BANKING WILL OPEN DONT MAKE ACCOUNT IN THIS BANK ### 1/5 — About App *2026-04-11, version 3.32.0* Very slow and pathetic app ### 1/5 — Error *2026-03-27, version 3.32.0* Mostly error comes 1001 ### 1/5 — Error 1001 *2026-01-29, version 3.31.0* The app is completely useless most of the time. Most of the times when doing transfers it gives the error 1001 which apparently has no resolution. And it’s been like this for ages so there doesn’t seem to be any hope of a fix. It’s use is just to view balance and 2 factor authentication. ### 1/5 — Worst Banking App in Pakistan *2025-12-28, version 3.31.0* Absolutely pathetic user experience and they don’t do anything about it: 1. Can’t take screenshots. 2. Forces you add iban for every payee. 3. Always on maintenance. 4. Always asks for pin even if Face ID is enabled. ### 1/5 — Every day server down *2025-12-10* Ever time I try to do a transaction it says, we are sorry, we regret to inform you that are not able to process your request, specially at midnight **Developer response:** Hi Szahid, please write to us on Facebook at https://www.facebook.com/standardcharteredpk/ or email us at complaints.pakistan@sc.com with error details or you may also contact us at our contact centre 111-002-002, Thank you Have a nice day. ## Most praised reviews (10 highest-rated) ### 5/5 — TXN *2026-07-21, version 3.35.0* After completing the verification it was super easy to use.Excellent ### 5/5 — Secured but easy to use *2026-04-21* I recently used the application after long time; I felt very safe and the transaction flow was smooth. **Developer response:** Hello, thank you for your kind words! We're glad you're happy with our product/service ### 5/5 — Waqar Ansari *2026-03-28, version 3.32.0* Outclass banking application just need to add non beneficial payment option for instant payment ### 5/5 — Best bank and app *2026-03-17* I really this bank and its app. The only odd thing is that when sending money to someone it takes a lot of steps in adding a beneficiary then only transfer can be made **Developer response:** Hello M A Noor, thank you for your kind feedback. However, you may share SMS/Email which bank sent against every transaction, or you can check details of that specific transaction from Online Banking webpage > transfer > transfer history. You can also add beneficiary email address, while adding beneficiary, when transaction will be performed alert will be received at that end as well. Furthermore, you may also write us at complaints.pakistan@sc.com relevant unit will look into it. ### 5/5 — Local transfer *2026-02-11* It was quick and easy to follow bank transfer. Personally, I would like to have the option for OTP be sent to either mobile or email. Also as previously given the feedback the amount entered in the app shows up as quite big which fills the whole mobile screen and it becomes almost impossible to see clearly the amount entered- not sure anyone reads the comments. Anyway, overall system is good and efficient. **Developer response:** Hello Aashli2015, Your feedback is very valuable to us and our team is continuously working to improve your banking experience, Please share it with us at complaints.pakistan@sc.com. Thank you ### 5/5 — Best bank, best app *2026-01-28, version 3.31.0* Best in the business ### 5/5 — Great *2026-01-08, version 3.31.0* Best Banking App ### 5/5 — Great app *2025-10-07, version 3.30.1* Great app! User friendly with loads of features. Only feature missing to add beneficiary with their mobile number or account number ### 5/5 — Efficacy *2025-09-15* The local transfers experience is secure and swift. Keep it up. **Developer response:** Hello, We’re really grateful and appreciate that you're taking the time to share your rating with us. ### 5/5 — Great Experience as an Overseas Priority Customer *2025-05-27* Priority Banking customer with a Roshan Digital Account at Standard Chartered Pakistan and overall, the experience has been great. The app is smooth, stable, and handles everything from local to foreign currency accounts with ease. Priority status genuinely adds value when I’m in Pakistan higher limits, better service, and exclusive perks. I haven’t tapped into the full international benefits yet, but good to know they’re there. The only thing I’d flag is the occasional maintenance during payment attempts would be helpful if the app gave real-time alerts when that happens. But otherwise, the UI/UX is solid and I can manage everything remotely without stress. Support’s been helpful whenever I’ve had a query. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*