# Scan-IT to Office — user reviews

> 113 indexed App Store user reviews of Scan by TEC-IT Datenverarbeitung GmbH, rated 4.80/5 from 1,142 ratings.

- Source: https://appshunter.io/ios/app/scan-it-to-office/id1241932661/reviews
- App overview in markdown: https://appshunter.io/ios/app/scan-it-to-office/id1241932661.md
- Rating breakdown: 5★ 1,020 · 4★ 74 · 3★ 20 · 2★ 4 · 1★ 24

## What do users think of Scan?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Efficient scanning
- 💡 Customizable forms
- ⚡ Fast data sync
- 📊 Helpful for asset management

**Cons**

- 🐛 Occasional connectivity issues
- 💰 Expensive subscription
- 🔍 Barcode recognition problems
- 🔄 Repeated data uploads
- 🤔 Confusing interface changes

**Commonly reported bugs**

- App crashes on certain devices
- Syncing issues with Excel/Google Sheets
- Inconsistent barcode scanning behavior
- Subscription management problems
- Unreliable camera integration

**Most requested features**

- Add support for QR codes
- Improve integration with other apps
- Allow offline data capture
- Provide more pricing options
- Enhance user documentation

## Newest reviews (14 of 113)

### 4/5 — Приложение не обновляется до последней версии

*2025-11-16*

Здравствуйте. В App Store нет версии 5.7.1, пожалуйста исправьте

### 3/5 — Precios!

*2025-10-22, version 5.5.3*

Excelente app pero es ridículo que suban el precio desde 2.900 clp a 17.900 clp para una suscripción mensual.

### 4/5 — Beep

*2024-12-28, version 5.3.0*

I want to hear a beep once I scan the code

### 4/5 — Subscription

*2024-11-20*

Can the subscription be used in multiple devices?

**Developer response:** Subscription from the App Store are bound to your Apple Account. Please contact support@tec-it.com for information about bulk licensing.

### 5/5 — Keren

*2024-11-11, version 5.3.0*

Mantap full mempermudah kita sebagai pelanggan jastip

### 5/5 — excel錯誤

*2024-11-07, version 5.3.0*

從手機端輸入excel 2019時 顯示：
物件沒有支援這個屬性或方法
'getDwstinationAddress'

要如何解決?

### 4/5 — This app is no that bad

*2024-10-30*

You just have to add some functions that are important such as when you take a photo of an item you should leave a copy on the phone's reel, another thing is that when you want to resend an information it does not give the option to send only one but all and that is very bad because if I have 100 scanned products and I want to resend only one then all 100 are sent again, 😥 I think that should improve it.

**Developer response:** Hi Kelvin, you can resend individual records from the history by selecting them before pressing the resend button (tap on the checkmarks to select individual records).

### 3/5 — Solusi

*2024-09-26, version 5.3.0*

Bagaimana supaya menghilangkan Demo pada Spreadsheet??apakah harus prabayar?

### 5/5 — Excelente aplicación

*2024-08-06, version 5.3.0*

Fácil de usar. Muy práctica u entendible. Compatible con varios formatos de salida.

### 5/5 — Excellent!

*2024-07-05, version 5.3.0*

Only needs some little improvements about warning sounds. Double check warning for example.

### 5/5 — Number format

*2024-05-13, version 5.3.0*

Personally I find that this app is very user friendly. Just a simple suggestion, the quantity format could add a comma separator so that user could easily identify quality inputted is thousands or ten thousands or hundred thousands, etc

### 5/5 — Get this app!!!

*2024-03-24*

By far the best app. I have been looking for something like this and stumbled upon. Thank you to the Scan-IT team this works flawlessly. 

I haven’t found much info on adding another user. I don’t want that user to have to pay for there own subscriptions but have the main account responsible for the fees. Is this process easy to do? Do they just sign in under one main account?

**Developer response:** The app works completely anonymously without user accounts (security/privacy is guaranteed through pairing codes, comparable to Bluetooth pairing). Subscriptions are per device, so each device used for scanning/data collection requires a subscription. Yours, TEC-IT (support@tec-it.com)

### 5/5 — It actually works!

*2024-01-30*

Same as subject

### 5/5 — Time record not use local time

*2024-01-25, version 5.2.1*

I’ve try to scan and time recorded on document is not use local time when i scan the barcode. Any settings that i can change to use local time?

## Most critical reviews (10 lowest-rated)

### 1/5 — Abo- Preiserhöhung

*2025-10-28*

Eine Preiserhöhung des Jahresabo von über 100% ist unverschämt. Wir haben das Abo gekündigt.

### 1/5 — Mediocre app just got 4x more expensive

*2025-09-14*

I occasionally use this app. It works. But at £16 per month? Nope .

### 1/5 — No recomiendo

*2025-08-18, version 5.4.0*

Pague suscripción y cámara se desactivo, no encontré ni explicación, ni solución por ningún lugar

### 1/5 — Images are not transmitted

*2025-04-22*

I have a paid subscriptions and the  images are not being transmitted to my google sheets. It was happening earlier but not any more. … need help, I deliver packages using this app.. get the images and signature of the people. Although the url and the contents of the signature column are there but no image.. Need help

**Developer response:** We would love to help you solving this issue. Are you using the Add-On or the Drive connection for Google Sheets? Can you please send a description of your issue to support@tec-it.com? Thanks and best regards, TEC-IT.

### 1/5 — App peggiorata dopo aggiornamento

*2025-04-16, version 5.4.0*

L’app ha avuto un involuzione non accettabile considerando i costi della versione completa. 
La versione precedente era perfetta, veloce, e i dati su drive erano aggiornati in modo istantaneo.

### 1/5 — Lee mal los codigos

*2024-11-28, version 5.3.0*

Ojalá puedan ayudarme, pues acabo de adquirir la suscripción y cuál va siendo mi sopresa cuando coloca códigos que no son.

### 1/5 — No deja vincularse

*2023-11-16, version 5.2.1*

No deja vincularse con Excel como dice su video, también se traba mucho, y ya dejo de tener un historial

### 1/5 — Đã khó dùng còn chẳng có ai hỗ trợ

*2023-11-03, version 5.2.1*

ĐĂng kí đc rồi nhưng k thấy trừ tiền. Tìm mãi k ra cái nút sub ở trên AppStore nữa

### 1/5 — Could not open the app

*2023-06-22*

Could not open the app

**Developer response:** Sorry for the inconvenience. There was an issue in version 5.0.0 on iOS 12 which caused the app to crash. The issue is resolved in the new version 5.0.1. Please update to the latest version.

### 1/5 — Paid for a subscription and this don’t work

*2022-05-24*

For whatever reason this is using the wide lens camera. It’s so broken. Everything is blurry you can’t zoom and it only pickup up barcodes that are huge. 90% of the products I’m trying to scan don’t work. Let me use the regular lens in my phone why are you forcing me to use the wide angle lens it’s so annoying

**Developer response:** Hi. We improved the barcode scanner in the new version 4.6.0 and your issues should be resolved. Please let us know how it works in the new version. If you still have issues please send a mail to support@tec-it.com. Best regards TEC-IT.

## Most praised reviews (10 highest-rated)

### 5/5 — Tip

*2026-03-11*

Top

### 5/5 — 重複掃碼問題

*2025-09-19, version 5.5.3*

請問能有避免重複掃碼的提示嗎

### 5/5 — Excelente herramienta

*2025-09-08, version 5.5.3*

Los felicito

### 5/5 — Send button

*2025-07-14, version 5.4.0*

It would be faster if it automatically exported the barcodes to excel without pressing the send button.

### 5/5 — Great product

*2025-06-08*

Easy to use scan it - excellent

### 5/5 — Scan

*2025-05-13, version 5.4.0*

Muy buena aplicación, se pueden crear formularios de acuerdo a cada necesidad, los formularios interactivos son prácticos, sería bueno que también se permitiera crear formularios interactivos.

### 5/5 — Súper app

*2025-05-02, version 5.4.0*

Una aplicación muy poderosa y útil además de ser sencilla de usar

### 5/5 — General Manager

*2025-01-08*

Great product. Easy to use and reliable.

### 5/5 — 更改介面語言

*2024-12-27, version 5.3.0*

下載後顯示英文，如何將語言改為簡體中文？

### 5/5 — Quá hài lòng

*2024-12-12, version 5.3.0*

Rất là tuyệt vời

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
