# Scan Now: PDF Document Scanner — user reviews > 70 indexed App Store user reviews of Scan Now by East End Technologies Ltd., rated 4.80/5 from 2,021 ratings. - Source: https://appshunter.io/ios/app/scan-now-pdf-document-scanner/id1666079896/reviews - App overview in markdown: https://appshunter.io/ios/app/scan-now-pdf-document-scanner/id1666079896.md - Rating breakdown: 5★ 1,840 · 4★ 57 · 3★ 27 · 2★ 11 · 1★ 86 ## What do users think of Scan Now? Overall sentiment: negative **Pros** - 🙌 Useful scanning features - 💡 Innovative journal/text book functionality - 👍 Great image quality **Cons** - 🚫 Impossible to cancel subscription - 💰 Expensive subscription fees - 🐛 Frequent crashes and freezes - 🔒 Security and privacy concerns - 📞 Poor customer support **Commonly reported bugs** - Subscription charges without authorization - App freezes on startup - Incompatible with older devices **Most requested features** - Add free version without subscription - Improve subscription cancellation process - Fix app stability issues ## Newest reviews (12 of 70) ### 1/5 — What a SCAM *2024-10-19, version 2.23* This keeps leading me to the document scanner. I can’t get the free app, this is a total scam. ### 1/5 — Program too complicated and confusing for the average person *2024-10-04, version 2.22* This was clearly too much work for the average person. Not worth the time. ### 1/5 — SCAM *2024-09-05, version 2.22* My elderly mother in law tried to scan something and didn’t notice that it was going to charge 9.99/week. Why would anyone pay 9.99/week for scanning function which is already built into camera and note app on their iphone? Do not waste your money ### 3/5 — Installation *2024-08-21* Great service and very well done. Super tech. Thanks much R Barney ### 1/5 — Cancel and Refund *2024-03-18, version 2.9* I did not subscribe to this app. I have asked several times that you please cancel this and refund me, however you have not responded. ### 1/5 — Cancel and Refund *2024-03-12* I did not subscribe to this app. I have asked several times that you please cancel this and refund me, however you have not responded. ### 1/5 — Started billing without my authorization! *2024-02-05, version 2.7* Started billing without my authorization ### 1/5 — scan feature Google cancel pls. *2024-02-04* stop **Developer response:** We sincerely apologize for your negative experience with our app. Your feedback is important to us, and we want to understand your concerns better. Please reach out to us directly at feedback@pdfcamerascanner.com so we can assist you in resolving this issue. ### 1/5 — Billing *2024-01-25, version 2.7* Cancel I don’t want this app it keeps charging me and it’s overdrafted my cards and my checking account and now I can’t even use it. It even made me cancel my checking account the card on my checking account they canceled it I don’t want this app anymore. ### 1/5 — SCAM *2024-01-14, version 2.6* There are two ways to identify this app, fraud, and scam. The app allows you to scan documents, but if you want to save them or forward them, you have to pay. The scans are mediocre at best. The worst part is they sell your email information to agencies and individuals that send you more scam. I plan on contacting Apple regarding their removal. ### 1/5 — STOP AD *2023-12-11* This keeps popping up, I have no interest and can’t use my phone when it’s being advertised because it takes up the whole screen! It basically forces you to click to instal it and I’m reporting it to the Better business bureau and I encourage everyone who see’s this to do the same! **Developer response:** Hello, we are sorry to hear about your frustrating experience. We are not certain what it is you are referring to, but we take customer feedback very seriously and would be more than happy to help you through this issue. If you would like, please reach out to our customer service team with a little more detail and we will help you wit this issue. -The East End Tech Team ### 1/5 — How do I unsubscribe on the phone? *2023-11-28, version 2.3* How do I unsubscribe from the phone? ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-02-13, version 2.43* They charge you every week for $9.99 ### 1/5 — They misspelled SCAM in the title *2025-08-16* This is an app that does not provide any unique features other than a terrible user interface and a way for the developers to get your money. The app charges $9.99 as the only option when you sign up through it. The cancellation method is buried in the fine print - you have to cancel through the ‘Subscriptions’ in settings. When I found that, I also found that there are three options for subscriptions - $2.99, $5.99, $9.99. All of them are weekly and ALL SAY UNLOCK ALL FEATURES. **Developer response:** Dear Hdhehdienbf, Thank you for taking the time to share your feedback with us. I sincerely apologize for the frustration you've experienced with our app. We understand how important it is for our users to have a seamless experience, and I’m sorry to hear that we fell short in your case. Please know that our app is legitimate, and we are continuously working on improving its features and user interface. I appreciate your comments regarding the subscription options, and I assure you that we are looking into ways to make this information clearer for our users. If you have any further concerns or if there's anything specific we can assist you with, please don’t hesitate to reach out to us directly at feedback@pdfcamerascanner.com. We are here to help! Thank you for your understanding, and we hope to regain your trust in the future. Best regards, The East End Technologies Ltd. Team ### 1/5 — Not worth the download *2025-07-28, version 2.32* In order to use anything in the app for any purpose you have to subscribe for a ridiculous amount. I downloaded because I had a couple documents I needed scans of for a new job and they wouldn’t let me save anything without payment. Just make the app itself cost money, don’t trick people into downloading just to require payment for the most basic uses in the app. ### 1/5 — Scam. Recurring charges *2025-04-25, version 2.29* Avoid this app at all costs. Poor quality. Hard to cancel subscription. Shady business techniques ### 1/5 — Awful *2025-03-27, version 2.28* Heated up my phone like crazy, crashed every time I tried scanning a document, and then paywall blocked me from sharing/saving the documents. ### 1/5 — Fraud *2025-02-07, version 2.26* I have repeatedly tried to cancel my subscription but I continue to get charged and it’s impossible to contact someone. I’m going to report this and call my credit card company to see what I can do. ### 1/5 — Makes you pay *2025-01-31, version 2.26* Makes you pay to share and also just kept crashing and freezing and overall not working ### 1/5 — Do not use this app! *2024-12-14, version 2.23* If you install this app and try using free trial, then you will be soon charged 10$ without your permission and you will probably get lots of call from scammers! ### 1/5 — Don’t download *2024-11-12, version 2.23* As soon as the ad pops up, my phone freezes up. I wish they would fix this issue. Save yourself from this headache. ### 1/5 — No no no *2024-11-02, version 2.23* So photo widget wanted me to download this pretty normal so I looked up on google hay is bla bla bla free that said yes butt when I downloaded it it wanted to get some money out of me why didn’t I listen to the reviews it’s trash it’s bad and it looks so confusing and I read one of the reviews and it said it was taking a lot of money so like I’m not ganna pay anyway I mean 6 or was it 3 dollars a week A WEEK WANNA DRIVE SOMEONE BANKRUPT I deleted it it’s still here tho 😤😤😤😫😫😫😭😭😭😭😭 ## Most praised reviews (10 highest-rated) ### 5/5 — So easy to used it! *2025-07-23, version 2.32* Great. ### 5/5 — Reclamo *2025-06-02, version 2.30* De lotería ### 5/5 — Exceptional!! *2025-05-14, version 2.29* It was so easy to scan and send my documents!! Well worth the price! ### 5/5 — The *2025-03-20, version 2.28* The ### 5/5 — Text book of the future / journal of the future *2024-12-29* Jane! **Developer response:** Hi Mila and Rome I love you, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our app and found it helpful. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. If you love the app, please consider sharing it with your friends and family! We're always here to help if you have any questions or feedback in the future. Warm regards, The East End Technologies Team ### 5/5 — Operation 9:04 •I LTE C Edit = Today 8:49 PM Google Se... Google Search always seeks to show the mos *2024-10-05, version 2.22* 1 ### 5/5 — Mike *2024-04-15, version 2.12* Great image ### 5/5 — We have had great experiences *2024-04-02* We don’t scan often but when we do last mjnute we have used this service with excellent results. Thank you ### 5/5 — I love it *2023-11-21* This app definitely comes in clutch ### 5/5 — From your perspective your *2023-11-06* Be careful and have fun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*