# ScanMaster: Scan & Share Docs — user reviews > 123 indexed App Store user reviews of ScanMaster by FUTURE MEDIA, rated 2.70/5 from 148 ratings. - Source: https://appshunter.io/ios/app/scanmaster-scan-and-share-docs/id1536381214/reviews - App overview in markdown: https://appshunter.io/ios/app/scanmaster-scan-and-share-docs/id1536381214.md - Rating breakdown: 5★ 48 · 4★ 13 · 3★ 8 · 2★ 7 · 1★ 72 ## What do users think of ScanMaster? Overall sentiment: negative **Pros** - ⭐ Great scanner quality - 🚀 Fast and efficient - 💻 Convenient for remote work - 🤳 Easy to use - 📤 Seamless document sharing **Cons** - 💰 Expensive subscription - 🔒 Difficult to cancel subscription - 🐛 Buggy and unreliable - 📸 Poor scan quality - 💳 Unauthorized charges **Commonly reported bugs** - Unable to save scanned documents - Camera not working properly - Frequent crashes and freezes - Compatibility issues with older devices - Incorrect file format conversions **Most requested features** - Improve free trial experience - Add more language support - Simplify subscription management - Enhance document editing tools - Integrate with more cloud storage services ## Newest reviews (18 of 123) ### 1/5 — App it’s not easy to edit the pics *2021-10-08, version 2.3* App it’s not easy to edit the pics ### 1/5 — Poor quality scanning *2021-10-06, version 2.3* App did not meet my expectations. Poor quality scans. Files were difficult to read. ### 1/5 — Help *2021-10-04, version 2.3* How do I get off this site please I don’t won’t to hear from you ### 1/5 — Impossible to convert *2021-10-02, version 2.3* Not Clear- impossible to convert to hand writing to the computer writing ### 1/5 — shett *2021-10-02, version 2.3* bushes ### 1/5 — Rubbish *2021-09-25, version 2.3* Not free ### 2/5 — Expensive and vogue process to cancel *2021-09-24, version 2.3* This application charges too much for the services and it doesn't have straight forward way to cancel subscription. ### 1/5 — Phone genius Scanner *2021-09-23, version 2.3* Cancel subscription Immediately Thank u……. ### 3/5 — Review *2021-09-22, version 2.3* Why do I keep getting free scan offers when I have already bought the product with a one off payment? It is irritating ### 1/5 — Confusing to use need better step by step instructions. *2021-09-15, version 2.3* Please I need better step by step instructions. I want to send through text messaging. If I am unable to make it work, can I get a refund. ### 1/5 — Worst buy ever *2021-09-12, version 2.3* Expensive and it doesn’t work ### 1/5 — Ripoff *2021-09-01, version 2.3* Works very well but $18 a week = $936 a year - you gotta be kidding? ### 1/5 — Nothing for free *2021-08-29, version 2.3* Ok, yes a free trial but thereafter pay! There are better completely free scan apps. ### 2/5 — Too complicated *2021-08-20, version 2.3* App was too busy trying to sell a subscription to actually work. Then there’s nowhere to actually link a recipient to the scan ### 1/5 — Cobro sin consentimiento…. Me emitieron un cargo sin yo hacerlo….. *2021-08-17, version 2.3* Me cobraron sin consentimiento…. ### 1/5 — Fraude *2021-08-13, version 2.3* Estuve pagando más de 6 meses y jamás pude hacer un escaneo gracias y adiós ### 1/5 — Rubbish *2021-08-05, version 2.3* I got charged twice and it still didn’t work. I want my money back. This is not ok. ### 1/5 — Shocking *2021-07-25, version 2.3* Why would you delete someone’s files you absolutely waste of oxygen ## Most critical reviews (10 lowest-rated) ### 1/5 — Difficult to figure out how to use *2026-06-09, version 2.3* I couldn’t figure out how to transform a document in a photo format into a pdf one. ### 1/5 — Cannot delete *2023-09-15, version 2.3* This app says that you can leave at anytime but after a certain amount of time you start to get charged again…do not fall into their trap ### 1/5 — Terrible *2023-02-15, version 2.3* Hate ### 1/5 — I paid and I can’t used it *2022-06-29, version 2.3* I paid for the whole year scan and doesn’t let me do it ### 1/5 — Stop taking my money!!! *2022-01-28, version 2.3* This site took over $115 from my account, refused to return it when requested and now has attempted to charge my account again. They should be shut down immediately! Months after sending the above message I still have not received a refund, nor am I showing a premium membership. If I don’t hear back from someone soon I will seek legal action! ### 1/5 — Not good *2021-11-11, version 2.3* I have been charged £9.99 weekly don’t remember agreeing to it!I can not even find the unsubscribe button ! ### 1/5 — Dear client don’t waist you money *2021-11-03, version 2.3* This app is the worst app ever every time you want to do something it reminds you to pay without even giving you a chance to test the features of this app the scanner doesn’t do much and it only use English language which makes it bad for other languages 😭😭 ### 1/5 — Cuidado *2021-10-25* Fui testar e imediatamente me cobraram … ### 1/5 — Waste of Data *2021-10-12, version 2.3* Sup with the annoying ads ???.. Stupid app ### 1/5 — Worst *2021-10-10, version 2.3* Very worst ## Most praised reviews (10 highest-rated) ### 5/5 — Great system., *2022-03-01, version 2.3* Easy to use, beneficial to have at hand.. highly recommend .. ### 5/5 — سه رباز *2021-11-13, version 2.3* Hi ### 5/5 — A very handy application!‍  ​  ‌ *2021-06-11, version 2.3* A very useful thing for those who often send documents. Scans as good as a real office scanner. I am delighted!!!   ​ ‌ ### 5/5 — Awsome ​      ‌ *2021-06-09, version 2.3* My scanner is OOS at the moment but I have assignments that need to be submitted. This app is super easy to use. And I'm able to upload the doc straight to my Dropbox. I don't have to email it to myself and then save it in my Dropbox. It does allow you to email and upload to other apps as well. ### 5/5 — Perfect!  ‌ *2021-06-09, version 2.3* This app is saved me twice and quite frankly as much as this would've been OK to put in the fax machine tomorrow morning the people who need read these documents will have them on their emails ready to go. For a law office and not needing hardcopies this app goes above and beyond ‌     ‌ ### 5/5 — Great app​ ​ ‌ *2021-06-09, version 2.3* I no longer have to find a place to fax in the after hours and the money I save too! This app is so very easy I can't say enough of the elation I have for it. Awesome super great images fast easy no trouble receiving the images through emails and I am a satisfied user for sure.  ‌ ### 5/5 — Works well *2021-06-09, version 2.3* This app is extremely easy to use and gives you every option you could possibly need to complete any amount of clerical work and gives you the ability to perfect your documents making them ready to complete and send or save right from your phone. ‌​   ‌ ### 5/5 — Just perfect! ‌ *2021-06-09, version 2.3* I have a newborn and was dreading going to the library to scan and fax my documents to my Human Resources Office. I downloaded the app and was able to scan and email my documents to the office without leaving the house. Thanks!!!!!! ‍   ‌ ### 5/5 — User-friendly *2021-06-09, version 2.3* I don’t like leaving reviews but thank you for no watermarks. There are limited features for the free version but that’s okay as you can scan with no watermark. I’ve recommended this to everyone I know.   ‌ ### 5/5 — Such a useful app for a freelancer   ‍  ‌ *2021-06-08, version 2.3* I’m very happy to use this scanner app all the time , it’s so convenience. I’d definitely recommend this app to all my friends 👍 ​   ‍ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*