# scanoma - mole check — user reviews > 141 indexed App Store user reviews of scanoma by Scanoma Pty Ltd, rated 4.70/5 from 1,354 ratings. - Source: https://appshunter.io/ios/app/scanoma-mole-check/id1478978663/reviews - App overview in markdown: https://appshunter.io/ios/app/scanoma-mole-check/id1478978663.md - Rating breakdown: 5★ 1,192 · 4★ 72 · 3★ 14 · 2★ 14 · 1★ 62 ## What do users think of scanoma? Overall sentiment: neutral **Pros** - ⭐ Helpful in detecting concerning moles - ⏱️ Quick response from doctors - 🙏 Brought peace of mind - 👍 Easy to use **Cons** - 💰 Expensive for some users - 🔍 Inconsistent or inaccurate results - 🚫 Lack of transparency around pricing - 📸 Camera quality/focus issues - 🔁 Changing results for the same mole **Commonly reported bugs** - Payment issues/declined transactions - App crashes or freezes **Most requested features** - Allow uploading photos from camera roll - Provide more detailed explanations of results - Offer free initial assessment before paid consultation ## Newest reviews (12 of 141) ### 3/5 — Great idea but less helpful than it used to be *2026-04-02, version 1.1.10* Love this concept and have used it previously for reassurance but dropping the free (if less accurate) initial rating definitely makes the app less accessible than it was, especially if it isn’t made clear. ### 2/5 — App has changed *2025-08-17, version 1.1.4* I liked this app, as it used AI to determine whether or not you should investigate. Which meant that you could investigate multiple areas. However, now you are sent straight to a dr for their opinion and you have to pay for it. There’s no point, you can go and see a dr and pay for there advice anywhere. Disappointing. ### 3/5 — Unclear pricing *2025-08-14, version 1.1.4* Just be upfront about the cost. It says no in-app purchases, but then suddenly wants to charge £26. So just say that. ### 2/5 — $35 minimum *2025-08-13, version 1.1.4* There is no initial assessment or free trial. Any analysis costs $35 to send to a doctor. That’s for each mole. ### 1/5 — Flawed and no way to delete login email address *2025-06-05, version 1.1.2* Not much use. Required sending picture to offshore Dr for $30+. No way to delete registration either. Sad. ### 4/5 — Can’t upload from photo library *2025-05-29, version 1.1.2* I have great pictures of the mole on my middle back in my photo library, but every one I try to take in the app is blurry. It is so hard to get a good angle and lighting through the app, but using my watch, I can capture a pretty good picture. We need a way to upload from photo library. I’m not going to pay $35 to have someone look at the blurry, dark picture I capture in the app. I just spent the last 20 minutes trying to get a good one with no success. ### 1/5 — Expensive for a ‘free’ app *2025-02-22, version 1.0.68* If you’re concerned enough to download an app and take a picture, probably best to go see a doctor. The app consults a doctor anyway and will charge $40 for the privilege. Of course, they don’t tell you that up front. ### 2/5 — Changed way app works *2025-02-17, version 1.0.67* Used to be a feature where photos could be analysed for risk before booking a consultation, for free, assuming it used ai. This feature is now gone only offers paid consultations ### 2/5 — Add an upload feature, or fix autofocus. *2025-02-13, version 1.0.67* I cannot even use the app because the camera built in has completely broken autofocus. Everything close up is just blurred. You could add an upload feature or fix the autofocus by setting captureDevice.focusMode = .autoFocus and captureDevice.focusPointOfInterest in swift, or the closest alternative for this apps language. ### 3/5 — Preview image always blurry *2025-02-10, version 1.0.67* I can get a clear photo with my camera, but the thumbnail of the image I get with the app always looks blurry. I don’t want to drop $40 on sending a derm a photo that isn’t clear. ### 3/5 — It used to be better *2025-02-05, version 1.0.67* It used to be completely free and you get an idea in an instant! Now you have to pay £27 and wait 24-48 hours! Might as well just go to the doctors! ### 1/5 — Suddenly requires and account *2025-02-05, version 1.0.67* If it’s free and health related, it should allow a person to be anonymous. It used to. It doesn’t anymore. Don’t even bother. ## Most critical reviews (10 lowest-rated) ### 1/5 — Money grab *2026-07-20, version 1.1.17* App is nothing but a data harvesting money grab. ### 1/5 — Inaccurate Rating *2026-03-17, version 1.1.8* Ratings should really have to be reset when major changes are made in an app. For instance completely removing the free feature. ### 1/5 — Hidden costs *2026-02-21, version 1.1.7* States AI will give free opinion on mole and doctor can then review it. After photo taken of my mole, the only option was to pay to get doctor's opinion. No free AI option given. App deleted immediately as do not appreciate being conned ### 1/5 — No price listed in app info - but $35!! *2025-10-13, version 1.1.5* I know the developer will say that the app is worth the $35 and you’ll save money over countless doctors appointments. Fine. But STATE the price in the app information so we don’t waste our time. ### 1/5 — terrible app *2025-10-04, version 1.1.5* Doesn’t work ### 1/5 — No AI *2025-08-09, version 1.1.4* Download page says you can use an AI tool to scan, or send it off to a doctor for a consultation. There’s no AI tool. It only wants to charge you money to send the image to a real doctor. Might as well just go to a doctor. ### 1/5 — In-app purchase not mentioned *2025-08-09, version 1.1.4* Pretty sure against the rules. While I’m not against payment, I am very much against lack of disclosure. ### 1/5 — Misleading *2025-07-27, version 1.1.4* It implies it’s free, they take your email then say it’s £26 for one diagnosis! ### 1/5 — Paid and never responded *2025-07-03, version 1.1.2* I paid to send a photo and never heard back. Waste of money and time and feels like a scam. ### 1/5 — No more free AI??! *2025-06-06, version 1.1.2* Ughhh. I used to love this app and used it often when it offered the free AI assessment of something you wanted to check on your skin. Now you have to pay. Deleted the app. Not worth paying for it. ## Most praised reviews (10 highest-rated) ### 5/5 — Alan *2026-08-14, version 1.1.18* I panicked when a benign keratosis on my arm appeared to be a large melanoma. In fact, I bruised my arm and the color of the bruise mixed with the keratosis looked like a melanoma. The prompt response by the physician on scanoma was reassuring, and when I was able to see a dermatologist, he confirmed the diagnosis that it wasn't cancer. This is a wonderful use of technology. ### 5/5 — Awesome help! *2026-06-28, version 1.1.16* I was able to get a very fast and detailed review! Will definitely recommend! ### 5/5 — Outstanding medical app for moles *2026-05-03, version 1.1.12* The Scanoma medical team along with their care doctors are absolutely outstanding, thorough, and very descriptive in their diagnosis of my mole. Thankfully, my mole was just a wart, but more importantly it gave me peace of mind, which is everything in life. I highly recommend this app as it is absolutely five star outstanding along with their physicians. ### 5/5 — Lesion check *2026-03-11, version 1.1.8* Absolutely professional I was very pleased thank you ### 5/5 — Love this app *2026-03-11, version 1.1.8* I love this app. The doctors reply quickly and are so knowledgeable and explain things well. Highly recommend. ### 5/5 — Scanoma review *2025-08-08, version 1.1.4* I had a sore mole, the GP referred me to a dermatologist but I was going to have to wait for at least 6 months for an appointment! I decided to try the Scanoma app instead. It was brilliant! I had a diagnosis within a few hours. It was so reassuring to know that the mole was fine for now. I will definitely use the app again if there are any changes to my mole’s or the problem flares up again. ### 5/5 — Thank you! *2025-04-18, version 1.1.2* I scanned a mole. This thing told me 80% concerning. Went to dermatology got a skin check. So I went in for skin check and the doctor wanted it biopsied without me pointing it out. Turns out it’s melanoma ### 5/5 — Results *2025-02-11, version 1.0.67* Thank you for quick response and good news! ### 5/5 — Very effective app *2024-12-31, version 1.0.66* Very easy to use app with fast and clear results. I like being able to do this in the comfort of my home. ### 5/5 — Ms L *2024-12-09, version 1.0.64* I had a response within 2 hours and I’m really happy with the result and I will take further advice as recommended. If I’d waited for an appointment with the Gp and then referred it’d be 40 weeks minimum. Thank you for the comfort of a quick diagnosis. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*