# ScanSnap Cloud for Americas — user reviews

> 12 indexed App Store user reviews of ScanSnap Cloud for Americas by PFU America, Inc., rated 3.00/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/scansnap-cloud-for-americas/id1193507688/reviews
- App overview in markdown: https://appshunter.io/ios/app/scansnap-cloud-for-americas/id1193507688.md
- Rating breakdown: 5★ 4 · 4★ 5 · 3★ 4 · 2★ 1 · 1★ 6

## Most critical reviews (10 lowest-rated)

### 1/5 — Cloud option barely works

*2023-06-15*

Scanning to ScanSnap cloud and automatically downloading to Dropbox basically works, but just try to clean up the files… There is no “select all” so one has to click on every single file to mark it for deletion. And then… both Mac and iOS time out complaining about network speed  (I’m on Gigabit Ethernet) AFTER EVERY FILE. At most one file is deleted after this. Add endless confirmation dialogs without keyboard shortcuts and you are looking at an hour of work to delete 100 files.

**Developer response:** Fujitsu would like to investigate this issue. Please search for “Fujitsu Scanner Contact Number” on Google and contact our Technical Assistance Center. We look forward to hearing from you!

### 1/5 — iPad version useless

*2022-12-10, version 1.7.0*

Cannot log in to ScanSnap Cloud using valid account. Portrait orientation only. iPhone version works but takes nearly one minute to delete a single file.

### 1/5 — A security risk

*2020-03-25*

The service wants full access to my Google Drive. This is a major security risk.

### 1/5 — Horrible design

*2019-12-31*

The app and service is an abomination. Fire the team and start over.

### 1/5 — Does not work

*2019-03-17*

Does not work, at all. Useless.

### 1/5 — Not working

*2018-03-26*

Problem uploading. Defective. They need to do a fix ASAP

### 1/5 — Complete waste of money

*2017-11-29, version 1.2.1*

Frequent crashes and loss of data

### 3/5 — The bare minimum

*2018-09-24*

The app works. It’s hideous, it doesn’t support the X-style screens, and its clunky as hell, but it works.

### 4/5 — Once it works, it works

*2022-11-01, version 1.6.2*

It is complicated to setup. Once it links to the cloud storage, it works. The control level is less sophisticated from the USB connection with the ScanSnap organizer.

### 4/5 — Ugly but functional

*2019-01-28*

The main functionally seems to work OK, which is more than some apps. Ugliness takes a star away. :-)

## Most praised reviews (2 highest-rated)

### 4/5 — Auto OCR

*2017-05-05*

Would be great if the app supported automatically OCRing documents in the cloud when scanned so the version posted to cloud storage has it off the bat. Also would be great to define more complex naming rules - I.E. scanned_datetime-parsed_date-parsed_text

Otherwise the app is great. Love the saved (and error) notifications. My scanner lives on the kitchen table and as things are scanned they go practically straight into the shredder once I get notice the document is saved to Dropbox.

### 4/5 — Needs iCloud Drive Support

*2017-04-14*

Just set up the app with a few hickups but it seems to run nicely between my iMac and iPhone with drop box.

One thing is missing iCloud Drive support.  I'm using Dropbox as the cloud link currently but I'd drop it in a heartbeat for iCloud Drive Support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*