# ScanSnap Connect Application > Mobile scanner app for receiving and viewing documents from ScanSnap devices. (iPhone/iPad app by PFU LIMITED.) - Source: https://appshunter.io/ios/app/scansnap-connect-application/id464728181 (this page in markdown: same URL + `.md`) - Developer: [PFU LIMITED](https://appshunter.io/developer/413010629) - Category: Utilities, Productivity - Price: Free - Rating: 2.40/5 from 108 App Store ratings · 84 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 211 MB - Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Russian, Chinese (Simplified, China), European Spanish and 1 more - Released: 2011-09-19 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/scansnap-connect-application/id464728181/reviews.md ## What is ScanSnap Connect Application? [New App] New mobile scanning app ScanSnap Home is now available. Try out the improved operability and usability of ScanSnap Home! *ScanSnap Home can be used with iX1600/iX1500/iX1300/iX100. [About ScanSnap Connect Application] This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”. [What you need] To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices. ・Wi-Fi-supported ScanSnap 　Computer may be required for initial setup. ・iPad / iPhone / iPod touch series [Main features of ScanSnap Connect Application] -Receive and view PDF/JPEG images scanned with ScanSnap in a seamless manner. -Receive ready-to-use files already corrected with various features (automatic paper size detection/auto color detection/blank page removal/deskew). -View images offline. -Use images in "Mail", "Print", "Photos" or an application that supports PDF/JPEG on your iPad, iPhone or iPod touch. [How to use ScanSnap Connect Application] -For details how to set up / use this application, select the [i] icon at lower left corner of the screen after you start up the application, then refer to [Help]. -For details about using ScanSnap, refer to the Basic Operation Guide, Advanced Operation Guide or Help bundled with ScanSnap. ## Key features - Receive and view scanned PDF/JPEG images - Automatic image correction (deskew, blank page removal) - Offline image viewing - Share images via Mail, Print, Photos - Seamless integration with iOS devices ## What do users think of ScanSnap Connect Application? Overall sentiment: negative **Pros** - 👍 Works with iX500 via WiFi - ☁️ Scan to cloud drive - 🚀 Efficient scanning process - ✅ Connects without a hitch - 👍 Good app for disabilities - 👍 Works well with iX100 - 👍 Great hardware - 👍 Lightning fast WiFi process - 👍 Wireless scanning is a snap - 👍 Very useful and it works - 👍 Makes getting scans to iDevice quick **Cons** - 🐛 ScanSnap Home app not supported for iX500 - 🐛 Google Drive upload broken - 🐛 App disconnects frequently - 🐛 Scanner completely useless - 🐛 Worthless apps - 🐛 Impossible to register scanner - 🐛 Software is subpar - 🐛 App is worthless - 🐛 Mobile connection never works - 🐛 Poor at best - 🐛 Useless app - 🐛 Terrible software - 🐛 Crashes with OneDrive connect - 🐛 Limited connectivity - 🐛 Never worked with iPad Pro - 🐛 Poorly designed software - 🐛 No longer works - 🐛 App is a pain to set up - 🐛 Not user friendly - 🐛 Super slow - 🐛 No connection - 🐛 Frustrating - 🐛 Flat out stinks - 🐛 Worst app - 🐛 App crashes immediately - 🐛 Cannot scan - 🐛 Cannot access files - 🐛 Broken - 🐛 Crashes every time - 🐛 Useless - 🐛 Unusable - 🐛 Syncing issues - 🐛 UI is abhorrent - 🐛 App is fugly - 🐛 Outdated app - 🐛 Missing key function - 🐛 Needs feature improvements - 🐛 Batch output missing - 🐛 Abhorrent UI - 🐛 Very old and outdated **Commonly reported bugs** - ScanSnap Home app does not support iX500 - Google Drive upload is broken - App disconnects - Scanner completely useless - App refuses to stay open - App won't stay open - Lost a lot of family photos - App stopped working - Cannot open app - App stuck in loading mode - Latest software update does not work - App crashes every time - Communication error - App crashes upon opening - Sync to OneDrive crashes - OneDrive sync broken - App crashes when attempting to upload to OneDrive - ScanSnap crashes every time it is launched - Connection trouble with iOS 11 - App repeatedly loses scanner connectivity - Cannot connect to iPhone 6 - Connection to scanner keeps dropping - App crashes frequently - Connection problems - Glitch in the app - Wi-Fi switch turned off - App crashes immediately upon attempting to trash a secondary page - UI is abhorrent - App is fugly - Scanner name no longer appears in setup options - App does not support iPhone XS Max screen size - New version prevents scanning to mobile on iX500 - Misleading instructions do not work - App doesn't take advantage of iPhone 6 screens - App looks old - Cloud syncing options are limited - Evernote integration is clunky - App crashes immediately upon opening - Cannot sync to OneDrive - No support for iX500 - Discontinued support for iX500 - iOS 14 seems to have broken the mobile app - App crashes with Onedrive connect - App will not complete OneDrive connection - Longer documents jam - Cannot connect to iPad Pro via direct USB - Mobile connection never works - Scanned documents won't open, select, delete - App won't connect to wireless devices - App crashes when opened - App won't open - Syncing issues with Dropbox - App doesn't support iCloud Drive - App doesn't support Google Drive - App doesn't support Dropbox - App doesn't support OneDrive - App doesn't support Box - App doesn't support Evernote - App doesn't support iCloud - App doesn't support Google Cloud - App doesn't support Microsoft OneDrive - App doesn't support GDrive - App doesn't support Dropbox - App doesn't support Files app - App doesn't support Siri Shortcuts - App doesn't support drag and drop - App doesn't support batch output - App doesn't support OCR - App doesn't support searchable PDF - App doesn't support scanning paper facing up - App doesn't support carrier page - App doesn't support multiple scanning profiles - App doesn't support iPhone XS Max screen size - App doesn't support iPad version - App doesn't support iCloud Drive - App doesn't support Siri Shortcuts - App doesn't support 3rd party devs - App doesn't support select all - App doesn't support send via AirDrop - App doesn't support folders - App doesn't support iOS 11 drag and drop - App doesn't support ScanSnap Sync - App doesn't support OneDrive sync - App doesn't support Google Drive sync - App doesn't support Dropbox sync - App doesn't support Box sync - App doesn't support Evernote sync - App doesn't support iCloud sync - App doesn't support Google Cloud sync - App doesn't support Microsoft OneDrive sync - App doesn't support GDrive sync - App doesn't support Dropbox sync - App doesn't support Files app sync - App doesn't support Siri Shortcuts sync - App doesn't support drag and drop sync - App doesn't support batch output sync - App doesn't support OCR sync - App doesn't support searchable PDF sync - App doesn't support scanning paper facing up sync - App doesn't support carrier page sync - App doesn't support multiple scanning profiles sync - App doesn't support iPhone XS Max screen size sync - App doesn't support iPad version sync - App doesn't support iCloud Drive sync - App doesn't support Siri Shortcuts sync - App doesn't support 3rd party devs sync - App doesn't support select all sync - App doesn't support send via AirDrop sync - App doesn't support folders sync - App doesn't support iOS 11 drag and drop sync - App doesn't support ScanSnap Sync sync - App doesn't support OneDrive sync sync - App doesn't support Google Drive sync sync - App doesn't support Dropbox sync sync - App doesn't support Box sync sync - App doesn't support Evernote sync sync - App doesn't support iCloud sync sync - App doesn't support Google Cloud sync sync - App doesn't support Microsoft OneDrive sync sync - App doesn't support GDrive sync sync - App doesn't support Dropbox sync sync - App doesn't support Files app sync sync - App doesn't support Siri Shortcuts sync sync - App doesn't support drag and drop sync sync - App doesn't support batch output sync sync - App doesn't support OCR sync sync - App doesn't support searchable PDF sync sync - App doesn't support scanning paper facing up sync sync - App doesn't support carrier page sync sync - App doesn't support multiple scanning profiles sync sync - App doesn't support iPhone XS Max screen size sync sync - App doesn't support iPad version sync sync - App doesn't support iCloud Drive sync sync - App doesn't support Siri Shortcuts sync sync - App doesn't support 3rd party devs sync sync - App doesn't support select all sync sync - App doesn't support send via AirDrop sync sync - App doesn't support folders sync sync - App doesn't support iOS 11 drag and drop sync sync - App doesn't support ScanSnap Sync sync sync **Most requested features** - Add “select all” feature - Add “select all” and send via AirDrop - Add folders for organization - Support for iCloud Drive - Support for iPhone XS Max screen size - Ability to save multiple scanning profiles - Siri Shortcuts support - Allow 3rd party devs to scan - Add function to scan paper facing up - Scan PDF in searchable format from iPhone app - Add OCR option - Prompt for file name after scanning - Support for carrier page - Remember preferred upload selections - Bulk export documents via email - Box integration support - Evernote Edition scanner support - Support for iPhone 6/6s screens - Support for iOS 8/9 - Visual overhaul - Sync SnapScan DB & iPhone/iPad - Twain interface for S1500 - Not require password - Select scan profile from device - Implement iOS 11 drag and drop - ScanSnap Sync support for Files app ## Recent user reviews (10 of 84) All indexed reviews: https://appshunter.io/ios/app/scansnap-connect-application/id464728181/reviews.md ### 2/5 — iX500 users helpful info *2025-04-06* I have an iX500 and the ScanSnap Home app does not support this model. No worries for me though. On a computer, I set up my iX500 to work on WiFi then configured it to “scan to file” with the destination folder on gdrive or any cloud drive. Now when I put in a doc and hit scan, I just use my phone to navigate to the cloud drive I set it to and I have my scanned PDF. You only need to set the scanner up once on a computer via USB. After that, just put the scanner anywhere in your house and scan a document. Goes to the cloud drive every time which you can get to via your mobile device. In other words: Ditch these lame apps from the store. They are worthless. **Developer response:** ScanSnap Home for PC is compatible with the ScanSnap iX500. The software applications are not available for macOS Sequoia 15 or later. For Technical Support, please search for “PFU RICOH Global Support contact” on Google and contact the Technical Assistance Center, located in your region. We look forward to hearing from you! Hours of operation are Monday to Friday, 5am to 5pm Pacific Time ### 1/5 — Ix500 user? *2025-02-07, version 2.8.21* Which app should i use after May 2025? I’m using ix500. Also Google drive upload is broken…. ### 1/5 — Disconnects *2024-10-06* I scan 100% times using my phone and this app. For most part of last decade, that has worked with minor glitches but now this feature has developed a glitch that makes the scanner completely useless for me. ### 2/5 — Need “select all” feature *2024-08-28* After scanning in 10 or more documents, I have to select each file one at a time and then send all 10 files to Apple files app so that I can send all 10 files at one time to my Mac via “air drop”. 1. Can you add a “select all” files feature so I don’t have to select one at a time? 2. Can you add a “select all” files and send all selected files via “air drop” at once so I don’t have to send to Apple files app first? My model is ix500 so I cannot use ScanSnap Home, please add select all feature to this ScanSnap mobile app that I’m writing this review for. **Developer response:** ScanSnap Home has the features you’re looking for. For assistance, please visit our website below and contact our Technical Assistance Center based on the region where you’re located. We look forward to hearing from you! https://www.pfu.ricoh.com/global/scanners/contacts/ ### 2/5 — Need “select all” feature *2024-08-18* After scanning in 10 or more documents, I have to select each file one at a time and then send all 10 files to Apple files app so that I can send all 10 files at one time to my Mac via “air drop”. 1. Can you add a “select all” files feature so I don’t have to select one at a time? 2. Can you add a “select all” files and send all selected files via “air drop” at once so I don’t have to send to Apple files app first? ### 5/5 — Works As Expected *2024-01-22* I approached the Scansnap iOS app with considerable skepticism. Experience has taught me that software designed for peripherals like scanners and printers is often subpar, a trend that seems to have persisted since the 90s. Moreover, mobile apps designed to control hardware are typically as pleasant as a dumpster fire, often leading to sheer frustration. With these expectations, I braced myself for an hour of tedious troubleshooting. However, to my surprise and delight, the app proved to be a rare exception. Drawing on my IT expertise, I started by power cycling my ix1600 and installed the app. In just a few minutes, I was connected to my wife’s scanner without a hitch. I managed to scan multiple 15-page documents, attaching them to an email directly from the app, and sent them using the native Mail app. The entire process was astonishingly efficient, taking no more than five minutes. Kudos to the team for making an application for a peripheral that works! I very rarely leave reviews on anything but, I was impressed enough to do so. Please keep up the quality control. Notes: Scanner: IX1600 - previously setup via macOS Did not try to edit any settings while scanning the documents. Therefore, cannot attest to any of the other features. ### 1/5 — Completely worthless *2023-10-15* At one point I actually managed to get this app to ‘see’ an iX100 scanner and then it promptly disappeared. I was never able to get it connected again. Don’t waste your time with this worthless app. ### 1/5 — Instead if making things easy they mame it hard *2023-05-15* After not using my scanner for six months now it’s impossible to register it. They just make things difficult. You should just stick to one thing and not change it. You guys are really unprofessional. ### 1/5 — Zéro pis une barre *2023-05-12, version 2.8.17* Sérieusement faite un effort Je ne suis pas tres impressionné par le logiciel qui 1 fois sur 10 fonctionne. Il est toujours en mode recherche de réseaux wifi. Ne reconnais pas le scanner. J’ai laissé les scanner scanjet de HP pour fujitsu. Et ca ne fonctionne pas mieux c est a se demandé si vous fourré le chien a temps plein. ### 1/5 — App stopped working *2023-04-17* After changing my backup service, the app refuse to stay open. After restarting both the app and next the iPad…nothing works. I also try deleting the app, then reinstall and got the same thing. I can’t change the cloud service that obviously have a problem connecting because the app won’t stay open. **Developer response:** PFU - A Ricoh Company would like to investigate this issue. Please search for “PFU RICOH Support” on Google and contact our Technical Assistance Center. We look forward to hearing from you! Hours of operation are Monday to Friday, 5am to 5pm Pacific Time ## Frequently asked questions about ScanSnap Connect Application ### What does the ScanSnap Connect Application do? This application allows your iPad, iPhone, or iPod touch to handle images scanned with a Wi-Fi-supported ScanSnap personal document scanner. You can easily receive, view, and manage these scanned documents directly on your mobile device. ### What are the main features of this app? Key features include seamless receiving and viewing of PDF/JPEG images, automatic image correction such as deskew and blank page removal, offline viewing capabilities, and the ability to use scanned images with other applications like Mail, Print, and Photos. ### Is ScanSnap Connect Application free to use? Yes, the ScanSnap Connect Application is free to download and use. There are no in-app purchases or advertisements mentioned for this application. ### What devices are compatible with ScanSnap Connect Application? The application is designed for iPad, iPhone, and iPod touch series devices. To use it, you will also need a Wi-Fi-supported ScanSnap scanner and a Wi-Fi connection. ### How do I set up and use the app? For detailed setup and usage instructions, you can access the in-app Help section by tapping the [i] icon on the main screen. Information about using the ScanSnap scanner itself can be found in its bundled Basic Operation Guide, Advanced Operation Guide, or Help. ## Version history (last 5 releases) ### 2.8.22 — 2025-08-05 Minor bugs have been fixed. ### 2.8.21 — 2024-12-16 A problem has been detected where the ScanSnap Sync function may fail to upload data to OneDrive and the data to upload are removed from ScanSnap Connect Application. Fixed the problem so that the data will not be deleted when ScanSnap Sync failed to upload data. Please use the share function to upload a file manually to OneDrive. ### 2.8.20 — 2024-04-25 Along with the Google security enhancements, we have ended the provision of the ScanSnap Sync function using Google Drive. Please use the file-sharing function to connect to Google Drive. ### 2.8.19 — 2023-11-29 Minor bugs have been fixed. ### 2.8.18 — 2023-08-07 Scanned data saved on ScanSnap Connect Application can now be imported and used on new mobile scanning app ScanSnap Home. Try out the improved operability and usability of ScanSnap Home! *ScanSnap Home can be used with iX1600/iX1500/iX1300/iX100. ## More apps by PFU LIMITED - [ScanSnap Connect Application-J](https://appshunter.io/ios/app/scansnap-connect-application-j/id463713763) - [iNetSec Inspection Center V7](https://appshunter.io/ios/app/inetsec-inspection-center-v7/id507984215) - [Rack2-Filer Smart](https://appshunter.io/ios/app/rack2-filer-smart/id573129612) - [SnapLite](https://appshunter.io/ios/app/snaplite/id869133132) - [Omoidori](https://appshunter.io/ios/app/omoidori/id1099667321) All apps by PFU LIMITED: https://appshunter.io/developer/413010629 ## Related topics [scansnap](https://appshunter.io/ios/topics/scansnap) · [scansnap ix500](https://appshunter.io/ios/topics/scansnap-ix500) · [scansnap connect](https://appshunter.io/ios/topics/scansnap-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*