# Scanwell Health — At-home tests, fast results. > At-home diagnostic testing with smartphone results and video guidance. (iPhone/iPad app by Scanwell Health, Inc..) - Source: https://appshunter.io/ios/app/scanwell-health/id1360761030 (this page in markdown: same URL + `.md`) - Developer: [Scanwell Health, Inc.](https://appshunter.io/developer/1362944834) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.56/5 from 81,631 App Store ratings · 50 written reviews indexed - Age rating: 17+ - Requires: iOS 11.0 · 124 MB - Languages: English, French - Released: 2018-03-21 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/scanwell-health/id1360761030/reviews.md ## What is Scanwell Health? For questions about the BD Veritor™ At-Home COVID-19* Test, please call 844-4-VERITOR to reach a dedicated team of customer care specialists. Use the Scanwell Health app with a compatible test kit to self-test from the comfort and safety of your home and get fast, reliable results. Follow simple step-by-step video instructions and receive clear digital results on your smartphone in 15 minutes or less. There’s no need to send a sample back to the lab. How it works: 1. Get a Test Get a compatible test kit and connect it to the app. 2. Collect a Sample Follow step-by-step video instructions to collect your sample. 3. Get Fast Results Scan test using the app for fast and reliable digital results. Features: - Fast, reliable results on your smartphone in 15 minutes or less. - Simple video instructions help you self-test with confidence. - No need to send a sample back to the lab. - Test from the comfort and safety of home. - Clear digital results. - View recent and past test results at any time. *EUA Authorized by FDA Please visit bdveritorathome.com for more information. ## Key features - Fast, reliable smartphone results - Step-by-step video instructions - No lab sample mailing required - Test from home - Clear digital results - View past test results ## What do users think of Scanwell Health? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure and private - 👍 Helpful video instructions **Cons** - 🐛 App crashes and freezes - 📱 Requires smartphone and app - 💰 Expensive compared to other tests - 🕰️ Lengthy process with too many steps - 🔍 Unclear test result interpretation **Commonly reported bugs** - App fails to recognize test results within time limit - Issues with camera scanning and lighting requirements - Inability to review past test results **Most requested features** - Option to interpret results without app - Simpler, more streamlined process - Provide written instructions in addition to videos - Compatibility with more devices and languages ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/scanwell-health/id1360761030/reviews.md ### 1/5 — Irresponsible company. 2 lines means negative! *2022-10-28, version 7.1.0* This is such an irresponsible and dangerous idea. They don’t offer any instructions or guidance outside of the app. If you’ve taken a bunch of at home tests before you might well decide to ignore the app and just use it yourself. If you do this you will almost certainly get a false positive. This test has 2 control lines instead of the normal 1 control line. 2 lines means negative and 3 lines means positive. And they don’t tell you this anywhere! It’s impossible to know that this is true. My friend started sleeping in the same room as another friend who had COVID because after taking this test and seeing 2 lines she thought she was infected. She caught COVID from that friend as a direct result of this company’s irresponsibility ### 1/5 — Making something so simple incredibly difficult *2022-10-09, version 7.1.0* I truly do not understand why in order to take an at home COVID test; I must download an app, register for an account, have that app check my surroundings to make sure I’m in a well lit area???, go through a million pages of instructions on said app, and then once I complete the process I CANNOT LEAVE THE APP FOR 20 MINUTES, and if I do, then I won’t know my results and will need to take another test???????? OR! If I am distracted and miss the window, then the test is no longer legible and I will have to take another test??????? Riddle me this, why do you provide a customer support number to call in these instances if all your customer support can say is “I’m so sorry I can’t help you” ?????? It’s like, “uh okay, sorry to bother you????” Additionally, you make it so the results cannot be understood unless scanned with the phone camera via the app. You are the only COVID test I have experienced were TWO LINES MEANS NEGATIVE, BUT NOT ALWAYS????? You all make at home COVID testing WAY harder than it actually is. ### 1/5 — Exploitative, Dangerous, Unnecessary. *2022-09-01, version 7.1.0* The only COVID test that needs an app. For that reason alone, this app may cost many their lives. Not everyone has access to WiFi/an application based device. Making it a requirement for a crucially important test in a pandemic is reckless at best, a humanitarian crime at worst. My father is severely immunosuppressed. He just got back from his second stem cell transplant battling leukemia. If I am going to see him, I PCR beforehand, and take rapid tests every day. Today I get there, a place with no Internet, with these tests, and am unable to qualify myself to render the care my father needs to survive because I can’t test for COVID. I can’t test because this pain of a company is so narcissistic. Get over yourselves. Make the app accessible, not profitable. You’re sick— and not the kind that can be detected by a Scanwell test. ### 1/5 — Too tedious *2022-08-10, version 7.0.0* I would not recommend this test. The steps are too drawn out and made to seem much more troublesome than they need to be. Also the fact that you need a smart phone makes it useless to anyone who isn’t tech savvy or lacks these types of devices. Having to wait for the phone app to read my result is another unnecessary step. Not being able to close out of the app was annoying as I needed to make a phone call and needed to use another phone out of fear that I’d lose connection with the app. It took way too long to see obtain the results. There are many simpler tests that will give an expeditious and accurate reading without all this extra work. Do not recommend. ### 1/5 — This is the dumbest way to test for Covid *2022-06-07, version 7.0.0* This is literally the first time I have ever writ ten a review of an app, and I just want to say that this is by far the worst Covid test o have ever used. Imagine you have found yourself in the unfortunate position of having to test for Covid, and somehow this test is the only one you can find to buy in your area. Now you have to allow this company to do whatever they want with your personal information, and spend an extra 20 minutes of your life trying to test for a process that does require a smart phone and use that piece of technology to do an otherwise routine task and have it take much longer than it should have. Terrible app and deployment of a Covid test. ### 1/5 — Infuriating *2022-06-05, version 7.0.0* I have to echo similar reviews. I feel completely taken advantage of by this manipulative test. Unlike all other rapid COVID antigen tests I’ve used, this BD Veritor/Scanwell product requires the use of an app, ostensibly because I as an end user am not capable of interpreting test results. (Also, how illogical to start with the instructions to wash my hands with soap for 20 minutes and then be forced to interact with my phone during the entire bleeping test process. Phones are typically full of more bacteria than a toilet seat!) In any case, I’m disgusted by the UX which makes PII data elements mandatory …. Information collected is NOT required to fulfill the stated purpose of keeping a record of results, and for those of us who aren’t reporting to an employer through the app, almost all PII should be optional. I nearly exploded when the app “timed out” on my toddler’s test result in the 5 minute window when my other toddler was having a meltdown. Test results have a validity window, sure, but to have zero grace period or recourse to get even a conditional read of results within the 5-10 minutes past the optimal window, considering that you took my money and my PII, but didn’t even provide me the courtesy of a simple set of printed instructions? Completely insulting and deceptive. Managing COVID testing for the under 4 crowd is bad enough. Thanks, BD Veritor, for making it exponentially worse. ### 1/5 — Frustrating *2022-06-01, version 7.0.0* The app itself is Ok. It has problems reading the results in very good light conditions and it only gives you 5 minutes to find a place where the picture may work but it eventually took the picture and read the results. However, there should not be a need to provide my personal information and download an app to read the results of a rapid test. In addition, there is no information about what a positive or a negative test looks like. I see two lines in the results, which the app says it is negative. It may be that for this test 3 lines is positive and 2 lines is negative but without information, the results leave you wondering whether the scanner failed and whether you have Covid. The whole point of a rapid test is to determine if one has the virus but this test/app left me wondering whether the results were correct. ### 1/5 — Most cumbersome of all testes *2022-05-16, version 7.0.0* Test are ubiquitous. Bd has created a process that is so over reaching to get results that I would never buy these again. Having to use an invariance Dara filleting application to get easily readable results for a test stick is an invaision. It’s almost a huge time synch. The version of the test I got used 2 lines a a negative 3 as a positive. And every other test is different than that. Also there is no image of a positive test anywhere on line so you are forded to go through the whole process on your phone. What if you are elderly without the technical chops to manage the confusing and way to much info interface? DO NOT BUY THIS. ### 1/5 — This test is incredibly frustrating! *2022-05-10, version 7.0.0* This test kit was the worst we have used. It relies so heavily on the app that when the app is slow or not working properly you are not even able to have readable instructions to analyze your own result. The app instructions wanted you to only have one of the packets open for 5 minutes but took longer than 5 minutes to wait for the app to cycle through the instructions. Trying to scan the test stick was a terrible experience too. The test stick was too tilted or too far away or too close. I wanted to give up and use the instructions to help me interpret the results, but again, there were none included! ### 1/5 — Unnecessarily complicated and cumbersome *2022-05-08, version 6.9.1* If you have take any other COVID test, you realize how unnecessarily complicated and cumbersome this test is. It’s not just swab your nose, put the swab into a solution, put drops of the solution onto a test stick and wait to see 2 lines. No! This is signing up for an app where they ask you personal questions that are no ones business, then you have to scan the test with your phone so the app can identify which test it is, take a light test, scan the test again, then swab your nose put the swab into a solution, put drops of the solution on a test stick, stay on the app for 20 min, see two lines (which does not indicate that you have COVID, then scan the test results with your phone, to then learn what the actual results are. Absolutely idiotic, intrusive, and annoyingly cumbersome. I am not suffering from a chronic diseas like diabetes where you might want to track glucose levels. I just want to quickly and easily get to a test result. No wonder I (and surely many others) will never buy this thing again. A customer so annoyed that he writes a review. ## Frequently asked questions about Scanwell Health ### What does the Scanwell Health app do? The Scanwell Health app allows you to perform at-home diagnostic tests using a compatible test kit. It provides step-by-step video instructions to guide you through the testing process and delivers fast, reliable digital results directly to your smartphone in 15 minutes or less. You do not need to send any samples back to a lab. ### What are the key features of the app? Key features include fast and reliable results delivered on your smartphone within 15 minutes, simple video instructions for confident self-testing, the convenience of testing from home without mailing samples, and clear digital results that can be viewed at any time, including past test results. ### How much does the Scanwell Health app cost? The Scanwell Health app itself is free to download and use. The cost associated with using the app would be for the compatible test kits themselves, which are purchased separately. The app does not have in-app purchases or ads. ### What kind of tests can I use with this app? The app is designed to be used with compatible test kits, such as the BD Veritor™ At-Home COVID-19 Test. It's important to ensure your test kit is compatible with the Scanwell Health app before attempting to use it. ### Who is this app for? This app is designed for individuals who need to conduct at-home diagnostic tests and prefer a convenient, digital solution. It is particularly useful for those who want quick results without the hassle of mailing samples and appreciate clear, video-guided instructions for self-testing. ## Version history (last 2 releases) ### 7.3.1 — 2023-03-23 Thanks for using Scanwell Health! We regularly update the Scanwell Health app to make your testing experience simple and reliable. Here are a couple of enhancements you’ll find in the latest update: - Product labeling updates to reflect changes to the product's intended use. ### 7.3.0 — 2023-02-06 Thanks for using Scanwell Health! We regularly update the Scanwell Health app to make your testing experience simple and reliable. Here are a couple of enhancements you’ll find in the latest update: - We enhanced our scanning interface to make it easier to scan your test stick. - Various bug fixes and improvements ## Apps similar to Scanwell Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [Sameday Health](https://appshunter.io/ios/app/sameday-health/id1554669200) | 4.9 (17,910) | Free | Medical | | [One Medical](https://appshunter.io/ios/app/one-medical/id393507802) | 4.9 (54,191) | Free | Medical | | [Docket® - Immunization Records](https://appshunter.io/ios/app/docket-immunization-records/id1117444284) | 4.7 (41,247) | Free | Medical | | [Mayo Clinic](https://appshunter.io/ios/app/mayo-clinic/id523220194) | 3.4 (3,221) | Free | Medical | | [NAVICA](https://appshunter.io/ios/app/navica/id1527297235) | 4.2 (6,350) | Free | Medical | | [On/Go](https://appshunter.io/ios/app/ongo/id1565398009) | 4.8 (51,979) | Free | Medical | ## More apps by Scanwell Health, Inc. - [CRIC At Home CKD Study](https://appshunter.io/ios/app/cric-at-home-ckd-study/id1370612092) All apps by Scanwell Health, Inc.: https://appshunter.io/developer/1362944834 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*