# SCAT Paratransit — Paratransit in Suffolk County > Accessible paratransit booking and management for Suffolk County residents. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/scat-paratransit/id6670251360 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 3.90/5 from 20 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English - Released: 2025-04-14 - Data updated: 2026-08-11 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/scat-paratransit/id6670251360/reviews.md ## What is SCAT Paratransit? Connect to shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more with SCAT Paratransit. SCAT Paratransit is an origin-to-destination ADA Paratransit service, operating in Suffolk County. Our vehicles are wheelchair accessible and are operated by specially-trained drivers. Whether you want to run an errand, visit a friend, or need reliable transit to recurring events (work, appointments, etc.), this service will get you there! HOW IT WORKS: - Book a ride on your smart phone by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers.You may also call 631-738-1150 to speak with a booking agent to book your trip over the phone.You may track your vehicle on the day of travel, cancel scheduled trips and view past, present and future scheduled rides all from your smart phone. - Select the preferred pickup window for when the vehicle will arrive. You’re expected to be ready at any time during that pickup window. You’ll receive one automated call or text reminder for each trip you have scheduled, on the day before your trip. - We’ll give you an automated call or send you a text notification when we’re nearby. - When your driver arrives, they will wait up to 10 minutes at your pickup location. If they arrive early, they will wait until the start of your pickup window, and then wait another 10 minutes. - When you get on board, please pay your fare to the driver. Note that the driver does not have change. You may also pay with a card after you add one to your account. - There may be others on board, and you may make a few additional stops along the way! You can track your ride and share your status in real-time from the app. Questions? Reach out at app-feedback@suffolkbus.com. Loving your experience so far? Give us a 5-star rating. ## Key features - Book paratransit rides via smartphone - Wheelchair accessible vehicles - Real-time ride tracking - Trip cancellation and management - Automated reminders and notifications - Onboard fare payment options ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/scat-paratransit/id6670251360/reviews.md ### 1/5 — Frustrating *2026-07-11* Often times when I open the app lately it doesn’t work. Very frustrating. This happens 9 out of 10 times- even more so lately. ### 3/5 — Love it but *2026-05-11* This is great so we held these drivers accountable, but tell these drivers after they drop us off they end the arriving so we can book our TRIPS! WORST DRIVERS EVER ### 1/5 — Many issues *2025-11-06* Honestly some of these drivers don’t understand learning/developmental disabilities at all. Some staff are decent/nice whilst some are short tempered and unhelpful. You’ll always show up to your appointments late, so don’t use it if you actually wanna arrive on time. ### 5/5 — Having trouble with app looking up my rides *2025-08-28* How do I fix app to see my schedule. Thank you ### 1/5 — It’s alright but *2025-08-24* Honestly some of these drivers don’t understand learning/developmental disabilities at all. Some staff is really nice whilst some are short tempered and unhelpful. ### 4/5 — Please Make TWO Changes *2025-08-21* The app needs two updates. 1) The option to manually enter the time to be picked up instead of just scrolling to choose a time. 2) A pop up calendar to enter the date. If these features were added then this would be a fantastic app. ### 2/5 — Updates needed *2025-07-20* I can’t choose which rides I want to pay in cash and which rides tickets because of the preferred payment method it doesn’t let me track the bus the bus sometimes comes an hour earlier then my expected pickup and today I cancelled my ride on the app and the bus still showed up ### 5/5 — An Anxious Autistic’s lifesaver *2025-07-13* I’ve been taking the SCAT bus for a few years now. Personal experience: they’re not very punctual, and I run on punctuality. The app helps provide me exact ETAs & tells me exactly where my driver is, so I don’t have to second guess. ### 5/5 — Love the SCAT app *2025-07-08* I love the SCAT app it is really easy to use. I love it that I can book my own trips, cancel trips, pay and track my rides ### 5/5 — Scat *2025-05-29* Great app we need to let the drivers know that our name and address on the app so we don’t have to say it great app ## Frequently asked questions about SCAT Paratransit ### How do I book a ride with SCAT Paratransit? You can book a ride directly through the SCAT Paratransit app by setting your pickup and dropoff locations. Alternatively, you can call 631-738-1150 to speak with a booking agent. The app allows you to manage all your scheduled trips. ### What destinations can I travel to with SCAT Paratransit? SCAT Paratransit connects you to a variety of destinations including shopping centers, social events, restaurants, medical appointments, hospitals, schools, and jobs within Suffolk County. The service operates on an origin-to-destination basis. ### Are SCAT Paratransit vehicles wheelchair accessible? Yes, all SCAT Paratransit vehicles are wheelchair accessible and operated by specially trained drivers to ensure a safe and comfortable journey for all passengers. ### How do I pay for my SCAT Paratransit ride? You can pay your fare directly to the driver upon boarding. While drivers do not carry change, you can also add a card to your account and pay with a card after boarding. The app facilitates fare payment. ### Can I track my SCAT Paratransit ride? Yes, you can track your vehicle in real-time on the day of your travel directly from the SCAT Paratransit app. You can also share your status with others. ### Does SCAT Paratransit have ads? Yes, SCAT Paratransit contains advertisements. This allows the app to remain free for users to download and utilize for booking their essential transportation needs. ### What is the age rating for SCAT Paratransit? SCAT Paratransit has an age rating of 4+. This indicates it is suitable for children and adults, with no specific content restrictions for younger users. ### How often is SCAT Paratransit updated? The latest version of SCAT Paratransit is 4.26.10, which was last updated on March 12, 2026. This suggests regular updates to improve functionality and address any issues. ## Version history (last 5 releases) ### 4.29.0 — 2026-08-02 Performance improvements and bug fixes ### 4.27.16 — 2026-07-19 Performance improvements and bug fixes ### 4.27.1 — 2026-05-04 Performance improvements and bug fixes ### 4.26.12 — 2026-04-19 Performance improvements and bug fixes ### 4.26.10 — 2026-03-12 Performance improvements and bug fixes ## Apps similar to SCAT Paratransit | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Transit Manager (MyTM)](https://appshunter.io/ios/app/my-transit-manager-mytm/id1477205710) | 3.0 (14) | Free | Travel | | [All 4's Transportation](https://appshunter.io/ios/app/all-4s-transportation/id1553274848) | 4.5 (80) | Free | Travel | | [Suffolk FastFare](https://appshunter.io/ios/app/suffolk-fastfare/id1435604978) | 2.7 (37) | Free | Travel | | [SeTa New York](https://appshunter.io/ios/app/seta-new-york/id6444040054) | 2.5 (8) | Free | Travel | | [CTG AAR E-Hail](https://appshunter.io/ios/app/ctg-aar-e-hail/id6452084665) | 3.0 (2) | Free | Travel | | [NICE Mini](https://appshunter.io/ios/app/nice-mini/id1619031388) | 4.5 (27) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [suffolk county transit](https://appshunter.io/ios/topics/suffolk-county-transit) · [suffolk county](https://appshunter.io/ios/topics/suffolk-county) · [matbus paratransit](https://appshunter.io/ios/topics/matbus-paratransit) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*