# Scent Marketing — user reviews > 96 indexed App Store user reviews of Scent Marketing by Guangzhou Chi Yang Electrical machinery co., LTD, rated 2.16/5 from 158 ratings. - Source: https://appshunter.io/ios/app/scent-marketing/id1243308763/reviews - App overview in markdown: https://appshunter.io/ios/app/scent-marketing/id1243308763.md - Rating breakdown: 5★ 32 · 4★ 6 · 3★ 7 · 2★ 15 · 1★ 83 ## Newest reviews (15 of 96) ### 2/5 — Disappointed *2025-11-28, version 4.5.2* The app forgets the login information. States it cannot find server most times. Overall disappointed in the app. The diffusers worked great but useless without the app. ### 2/5 — خیلی بی روحه *2025-09-08, version 4.5.0* درست و دقیق نیست ### 4/5 — Password *2025-09-07* It works fine, but I forgot my password how do I reset that ? There’s no option I see ### 4/5 — BROTH RM *2025-07-17, version 4.4.9* App is pretty straight forward. Only thing is when you change the names of the diffusers it does not save ### 1/5 — Insufficient timers *2025-06-20* The app itself is fairly clunky, but usable, however my primary complaint is that you’re only allowed FIVE timer settings which in my opinion is grossly inadequate. I don’t know if it’s some weird limitation in the hardware that the app controls or if it’s just lame or lazy programming but it really cripples the utility and usefulness of my scent dispenser. For example, I’d like my scent dispenser to run every half hour for five minutes at a stretch during the day and evening hours, and I just can’t do that because of the timer limitation. Very disappointing. ### 1/5 — Useless App *2025-05-21, version 4.4.6* No way to get forgotten password. Tried to uninstall and reinstall. No support or assistance to help. So now what…? ### 1/5 — Keeps crashing! *2025-04-28, version 4.4.3* It’s been few months that the app keeps crashing after few seconds before letting you change the settings!!! ### 1/5 — UNUSABLE APP *2025-04-28, version 4.4.3* App crashes every time you try to open it. Prior to the last update this was not an issue. Tried the app support link and the website it launches also fails to load. ### 1/5 — Trash *2025-04-23, version 4.4.2* I couldn’t download the app! ### 1/5 — Do not buy, App does not work *2025-03-28, version 4.4* The app does not work and is very sketchy. ### 1/5 — Stopped working *2025-03-16, version 4.4* Stopped working ### 1/5 — The app doesn’t work! *2025-03-15, version 4.4* It just shuts down everytime I try to open it and I can’t use my perfume device because of this! ### 1/5 — App doesn’t work *2025-03-02, version 4.3.9* App crashes every time you open it. I had to return the device because the app is so horrible. ### 3/5 — Forgotten password *2025-02-15, version 4.3.9* I forgot my password. How can I change my settings. Is there a way to reset password on the app ### 1/5 — Not working, force closing *2025-01-19, version 4.3.9* Since December, the app closes after 10 secs. Needs to be fixed ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t buy it *2026-06-12, version 4.6.1* The worst device ,it’s imposible to connect,the sms code always says wrong to matter which way you choose. ### 1/5 — No instructions *2026-04-28, version 4.5.9* There simply no way to use this app there are no instructions with regard to how to use the app what the parameters are. Poorly designed not worth the free download. ### 1/5 — No me funciona *2026-04-19, version 4.5.7* Coloco la contraseña y dice que está errada y ahora no funciona ni manual ni con la aplicación ### 1/5 — Frustrated *2026-04-01* Worked fine for awhile but now my password no longer works and there’s no way to reset it. Very frustrating. I’ve tried deleting the app and reinstalling but nothing works. I love the device just wish I could control it with the app. ### 1/5 — Horrible App! *2026-03-20, version 4.5.7* I cannot even get past setting up my account. I create a password and I keep getting an error message saying it needs to start with a letter and no Chinese characters, but it DID start with a letter. Very frustrating ### 1/5 — Horrible *2026-01-17, version 4.5.2* This app is so badly designed I forgot my password and there’s 0 way to change it it’s terrible and my device stop working and I can’t get WiFi on it ### 1/5 — Mad *2025-12-24, version 4.5.2* I cannot get this apt to Work! ### 1/5 — Diffuser a not staying sync *2025-10-08, version 4.5.0* Diffuser not staying sync so unable to run my diffuser ### 1/5 — Delete *2025-08-09, version 4.5.0* This App needs a LOT of work, very minimal setting with absolutely no explanation for them. If an expensive diffuser, looking at you Jcloud, depends on the app to work, don't bother buying it! ### 1/5 — App is useless *2025-07-24, version 4.4.9* This app is useless ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-06-16, version 4.6.1* Awesome app. Easy to use ### 5/5 — Просто и понятно *2025-10-31, version 4.5.0* Базовое приложение, все просто и понятно ### 5/5 — Worked fine for me *2025-10-11* Not sure why so many have written so many bad reviews as the app worked fine for me. I read the directions that came with the diffuser first before trying to use the app and it worked exactly as advertised on both my phone and tablet. I am using Apple devices on iOS. ### 5/5 — Makes the jCloud scent diffuser so much better… *2025-04-19* Just bought my first jCloud diffuser and downloaded this. Took a few mins to understand the app, like “grade” means how strong do want the essential oil aroma and there’s a small plus button to add additional work periods! This lets me have the diffuser turn on in the morning and stay off during the day when I’m at work, and turn on at the evenings when I return, which helps save essential oils. ### 5/5 — Great App *2025-03-01, version 4.3.9* This app works perfectly for my diffusers ### 5/5 — update *2024-12-06* Just updated app in app store. Dec 6 app won't even load now. opens and closes up. wife has not updated app and able to still get into it. ### 5/5 — Great app for scenting *2024-09-17* The app is easy to use. If you don’t like the pre-set “levels”, you can customize the scent play time and pause time down to the second, to get just the right amount of fragrance in your room. ### 5/5 — Works well in my business *2024-06-08* I use this app in my business for a couple hundred dispensers. It has never failed me yet. Easy to use and reliable. ### 5/5 — Nice and simple ! *2022-01-11, version 3.1.1* Thank you for fixing it. ### 5/5 — Works Great *2021-12-24, version 3.0.7* No issues --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*