# Scentsy Home — user reviews

> 7 indexed App Store user reviews of Scentsy Home by Scentsy Inc..

- Source: https://appshunter.io/ios/app/scentsy-home/id6752502087/reviews
- App overview in markdown: https://appshunter.io/ios/app/scentsy-home/id6752502087.md

## Most critical reviews (7 lowest-rated)

### 1/5 — Only works on 2.4Hz

*2025-12-09*

This needs to work on the 5 Hz routers. I essentially can’t use my Sensi home because it won’t connect to my router.

### 1/5 — Cannot connect device to app

*2025-12-04*

I was ready to absolutely love the app feature but because my WiFi is 5 GHz the app is completely useless. While I can still use the device manually, I have no access to changing/using the device light features or fragrance abilities. The app  and device needs to be compatible for both 2.4 GHz and 5 GHz WiFi networks.

### 5/5 — I love this

*2025-12-29*

I’m a consultant and much prefer this over the wax bars because I get extreme olfactory fatigue with the wax & these cartridges prevent that. Scentsy please let us convert our Scentsy club subscriptions to the new liquid cartridges

### 5/5 — Love!

*2025-12-23*

Hooked it up and had it going in a flash—instructions were a breeze!  Great app!

### 5/5 — 2.4ghz WiFi

*2025-12-10*

It was a little frustrating at first because the device wouldn’t connect. Did some Googling to figure out my WiFi was on 5ghz, and the Solo needs 2.4ghz. I chatted with my internet customer service who somehow temporarily changed it to 2.4 while I connected the Solo and it worked. My wifi is back to 5ghz, but the Solo “reads” 2.4ghz.
Some IT magic voodoo :) So a bit of a process, but the app is fabulous!

### 5/5 — Great!

*2025-12-09*

Works flawlessly. I love it.

### 5/5 — Sleek and beautiful!

*2025-12-07*

I’m so thrilled with this ability to control home fragrance even when I’m away from home!  I can dial it up or down! It’s super easy and I can schedule scent so when I get home my house is fresh and also ready for guests and occasions!  I love it!!!  This app is perfect!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*