# Schäfer Assist — 24/7 Schäfer Smart Assist

> 24/7 Schäfer Smart Assist (iPhone/iPad app by Maintastic GmbH.)

- Source: https://appshunter.io/ios/app/schafer-assist/id1470368081 (this page in markdown: same URL + `.md`)
- Developer: [Maintastic GmbH](https://appshunter.io/developer/1351261559)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 72 MB
- Languages: American English, French (France), German (Germany), European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2019-10-08
- Data updated: 2026-08-27
- User reviews in markdown: https://appshunter.io/ios/app/schafer-assist/id1470368081/reviews.md

## What is Schäfer Assist?

Die innovative App „Assist“ von Schäfer ermöglicht Ihnen als Schäfer-Kunde oder -Partner dank modernster digitaler Technologien eine schnelle und intuitive Video- und Audio-Kommunikation mit Schäfer-Experten, z.B. für Service-Fragestellungen, Schulungen sowie für die Vorabnahme einer Schäfer-Maschine. 

Sprachliche und fachliche Barrieren können durch den audiovisuellen Live-Remote-Support sehr einfach überwunden werden, so dass jederzeit eine effiziente Unterstützung sichergestellt ist. 

Darüber hinaus bekommen Sie einen kundenfreundlichen 24/7-Zugriff auf verfügbare Informationen und Dokumentationen zu Schäfer-Produkten via QR-Code, z.B. Betriebsanleitungen, Video-Anleitungen, Schulungsvideos.

Zusammenfassend bringt Ihnen Schäfer Assist folgende Hauptvorteile:
•	einfacher Zugriff auf Schäfer-Wissen unabhängig von Ihrem weltweiten Standort
•	schneller Zugang zu Schäfer-Experten zur Unterstützung in verschiedenen Betriebs- oder Problemsituationen
•	Senkung Ihrer Reisezeiten sowie -kosten und somit als Nebeneffekt gleichzeitig ein positiver Beitrag zum Umweltschutz durch Ihr Unternehmen
•	Steigerung Ihrer Arbeitsproduktivität

Weitere Informationen bekommen Sie unter https://schaefer.share-platform.de oder von unserem Service-Team via service@schaefer.biz.


## Version history (last 5 releases)

### 23.0.1 — 2026-08-18

Bugfixes & general improvements

### 23.0.0 — 2026-08-05

- Identify equipment faster with new asset thumbnail images.
- View linked maintenance plans and upcoming dates directly in the asset details to better track preventive work.
- Find work orders and past activities quickly by filtering the asset maintenance history by maintenance plan.

### 22.0.0 — 2026-07-08

- Maintenance Plan: Launched a system to create and manage recurring preventive plans.
- Plan Management: New web overview for planners to edit attributes and manage participants.
- Automated Scheduling: Enabled automated ticket generation with lead times for mobile execution.
- General Improvements: Added voice-to-text rich text support, included task descriptions in PDF reports, and expanded API editing for ticket custom fields and assets.

### 21.0.1 — 2026-06-03

- Create tickets on iOS using AI-powered voice input (rolling out in phases)
- Automatically fill ticket fields from spoken message
- Review and adjust AI input before submitting (human-in-the-loop)
- Faster ticket creation with a simplified flow and fewer steps
- Configure relevant ticket fields for ticket creation
- Set mandatory fields to improve data quality

### 20.1.1 — 2026-05-06

- Create and manage custom task types, including billable (productive) and non-billable (non-productive) categories
- Track task time on mobile: start, pause, resume, finish, edit, and delete entries
- Admins can enable or disable time tracking for compliance reasons
- View productivity with new metric cards: total, billable, non-billable task times, and productivity
- Task list now includes columns for 'task time', 'assignee's team' filter and column, and a 'created on' filter and column

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## More apps by Maintastic GmbH

- [Maintastic](https://appshunter.io/ios/app/maintastic/id1351261560)
- [KASTO VisualAssistance](https://appshunter.io/ios/app/kasto-visualassistance/id1393063404)
- [LindeGO](https://appshunter.io/ios/app/lindego/id1400831908)
- [ABP-EoD](https://appshunter.io/ios/app/abp-eod/id1469066371)
- [KM Smart Assist](https://appshunter.io/ios/app/km-smart-assist/id1471501234)

All apps by Maintastic GmbH: https://appshunter.io/developer/1351261559

## Related topics

[prm assist](https://appshunter.io/ios/topics/prm-assist)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*