# Schedule Express Mobile — user reviews

> 54 indexed App Store user reviews of Schedule Express Mobile by Informer Systems, rated 1.00/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/schedule-express-mobile/id1586706906/reviews
- App overview in markdown: https://appshunter.io/ios/app/schedule-express-mobile/id1586706906.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 16

## Newest reviews (20 of 54)

### 1/5 — App is very limited

*2023-11-03*

App has very limited functionality.  Knowing how limited the functionality and the mobile experience was might have swayed us away from them as a company.  Speaking of mobile experience, accessing the program from a mobile browser is worthless.  Scroll bars are non existent, calendars pop ups are mostly off screen.   Any technical product now days needs to have a functional mobile site.  The app needs management tools ASAP.  Priority should be on submitting absence requests and making OT assignments.  Often times when employees call out sick I am not at my computer.  Having to find a computer to determine coverage needs when I have a mobile device on me is very troublesome.

### 1/5 — Don’t waste your time bad customer service

*2023-10-20*

App is just OK you can not make any changes or requests from the app. Now on to the website, complete waste of time if you use apple devices. You can NOT scroll to see the entire page if you turn your phone it still will not show the entire screen. Don't wast your money, it’s useful for one thing and that’s the bidding process but again if on an apple device you can see the entire screen. Not even sure why they made an iOS application. Send multiple emails to the support page but all went unanswered……

### 1/5 — I used to love the first version but the last couple are awful

*2023-09-23, version 3.17*

The first version was great but subsequent versions bog down and freeze. This last version makes me input my password every single time despite selecting “Remember Me.” There’s no integrated face recognition option.

### 1/5 — Why

*2023-09-16, version 3.17*

This App makes apple products look bad.

### 1/5 — Terrible

*2023-08-03*

I would give this zero stars if I could. Does not have full functionality like the ability to volunteer for overtime or adjust hours. Locks up after about 3 commands just like the old version did. Our company is looking for something else with good reason.

Also why do I have to log in every time?  Why does it not use Face/Touch ID like literally every other app?  Garbage.

### 1/5 — Awful mobile app

*2023-07-08, version 3.17*

My cell phone is used only by me. This app contains no payroll information. The need to enter a password every time I sign in to look at something is ridiculous and annoying. This update has also made the app incredibly slow.

### 1/5 — Terrible

*2023-06-16, version 3.7*

What are you doing Schedule Express? The app is barely usable. How many complaints does it take to fix it? Clearly you don’t care, and clearly our company will look at a new option.

### 1/5 — Terrible company - worthless app

*2023-06-12*

This company is a joke, my work switched to this system a few years ago and they have yet to make an app that works. There are 10 year old coders that make more optimized apps. I’m just confused as to why it’s so hard to make an app that fits the screen of my iPhone. Or why it’s so hard to make an app that you can load more than once without it crashing. This company should be ashamed, the reviews for their app have been awful for atleast 3 years and they have yet to make it better. Straight trash.

### 1/5 — It got worse!(?)

*2023-06-09*

I’m surprised this app is even less useful than the one it replaced. The old app had limited functionality but I can’t even use any of those functions anymore beyond looking at my own schedule for the day. This was supposed to be improved with much more functionality three years ago but it was never improved. At least the old version didn’t crash on every use, allowing me to use at least the minimal functions that were available. Now I’m just out of luck. Do better please.

### 1/5 — You sure this was an upgrade?

*2023-06-08*

Merriam-Webster defines “upgrade” as: to extend the usefulness of (something, such as a device). Schedule Express did no such thing with this app. If I wanted to type in my password every single time I logged in and then wait an eternity for it to log in I would dig out my my windows 95 gateway computer. As much as I love the decorative display of watching the login screen have a seizure every time I try to log in it really is not conducive to quickly taking care of my scheduling needs and I would not describe this schedule as “express”. It’s more like “Schedule Takes forever to login and works about 10% of the time”.

### 1/5 — Mobile App

*2023-06-08, version 3.7*

This app is awful. Not user friendly. I have to tap the 3 lines at the top at least 10 times for it to give me a drop down box. The print is too small and when you use two fingers to expand, the screen slides. Whoever developed this needs to graduate high elementary school before dabbling in computer applications. If I could give it less than 1 star, I would.

### 1/5 — Log in issues

*2023-06-08*

This new version requires I log in every time I go into the app. Even though the “remember me” box is checked. The pages take a long time to load. The page where you can volunteer, the font is much smaller than before and harder to read. The previous version used to continuously freeze..I couldn’t say which one was better..both versions had issues.

### 1/5 — Don’t bother

*2023-06-07, version 3.7*

Worse than the original app. It makes me re-enter my log in multiple time then gets frozen on the log in page. Horrible app.

### 1/5 — Worst app in the history of ever

*2023-06-07, version 3.7*

This gets a solid 0/5 stars 
Worst app ever.
Utter and complete failure. How did this even pass anything to become into existence?

### 1/5 — Awful

*2023-06-05, version 3.7*

Slow. Glitchy. Freezes frequently forcing you to re-log in (which is already annoying that you can no longer remain logged in.)

### 1/5 — Hot. Garbage.

*2023-06-05, version 3.7*

I would be embarrassed if my company put out an app that sucked this hard. Every company that bought your product should get something back for that.  The “fixes” you advised our management team doesn’t even qualify as a fix.  Even the desktop version is slow and buggy. Do better.

### 1/5 — Absolutely terrible

*2023-06-04*

Listen, the original app was pretty terrible, but at least it kept me logged in, allowed me to actually move between pages and see schedules for upcoming days, and didn’t just give me a blank screen 90% of the time. 

Now it doesn’t keep me logged in, takes me to a BROWSER to log in every time - even if I leave the app for 5 minutes. The calendar will load but as soon as I try to get to a different section, it just .. doesn’t load. Plus the menu selection button is flush with the top of my phone, so clicking it is near impossible. 

This is, by far, one of the worst app updates I’ve ever seen. Either fix this app or make a mobile browser friendly version. 

If I could give it 0 stars I would.

### 1/5 — Unsatisfied

*2023-06-04*

The new app requires you to continuously log in… which takes away the convenience of having the app. With the old app I had the ability to just open the app and take a quick glance at my schedule. Now I have to log in every single time that I use it, and the app lags when trying to log in. 

Might as well use a computer at this point.

Would like to see the ability to keep the app “logged in” on my phone, otherwise it’s not a convenience to me and I will be deleting.

### 1/5 — Actually made it worse

*2023-06-03*

The old app was terrible but at least it was slightly functional. This app is useless. It makes you log in each and every time and when you do log in, half the time the app just stalls out and never loads, then you have to force quit and reload and start all over again. It loads even less of the screens then it did before and doesn’t allow you to do even a tenth of the functions you can do via the website. Assuming I can ever get logged in to SEE my schedule it would be nice to be able to sign up for OT or holiday time. Not sure what my employer is even paying you for here. Glad they are considering a new software.

### 1/5 — New version is terrible

*2023-06-02, version 3.7*

New version is terrible please fix it so we don’t have to log in all the time and the font is off 👎🏻👎🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Slow and needs improvement

*2025-04-02*

Needs an update like yesterday

### 1/5 — Breathtakingly Useless

*2024-11-17*

Charging agencies $20k/year to use this service and then uploading this app should be a crime. It was bad 2 years ago and then last years update made what little functioned in this app not function at all. We were promised an updated and improved app due in August and now us almost Thanksgiving, so…

### 1/5 — The app is awful

*2024-09-11*

Unable to perform most functions within the app. You still need the web version.

### 1/5 — Terrible

*2024-03-27*

The phone APP has been down for over a week.  Might as well go to pen and paper at this point.

### 1/5 — Does ANYONE EVEN USE THIS APP?

*2024-03-27*

…or is it only our agency. This app has been down for 2 weeks. Seems like pen to paper is more sufficient. Continuously get the round circle of death and a frozen page.

The initial log in saves your email info but not our password details? Makes no sense. Most apps and organized systems are pretty efficient now at days. This one seems like it’s from the 80’s. I wish our agency would change companies.

### 1/5 — The worst app

*2023-11-20, version 3.36*

If you’re going to charge for the service, it’s time to start putting money into app development. The world lives on mobile devices, and this app sometimes works. When it does choose to work, it has 5% of what the website can do. No functions, sometimes works, not worth it.

### 1/5 — Somehow they made it worse…

*2023-11-19*

Update: This App no longer works at all. My phone is updated. My app is updated. And after I login, it’s just a blank, white screen. There is literally nothing on the screen. Most useless trash I’ve ever downloaded.

——

I didn’t think it was possible but the updated version was a worse than before. It doesn’t fit my iPhone screen properly. Parts are blocked by iPhone’s notch. The menu button is barely responsive. And why wouldn’t they make it possible to make time-off requests in this version?

### 1/5 — Embarrassing

*2023-11-17, version 3.17*

It’s embarrassing how terrible this app is.

### 1/5 — Bad

*2023-11-15, version 3.17*

My employer just switched to schedule express. I can’t believe we didn’t test the app before we switched over. The only function available through the app is the login screen. Once I login I get sent straight to a white screen. Zero functionality. Let’s maybe try to fix this, how many 1 star reviews does it take before a fix is made? Figure it out.

### 1/5 — Never works

*2023-11-13*

This app and the program in general is horrible. It’s so difficult to use and the app constantly freezes up. I can’t click anything other than the current month that is open when the app loads..  if your company is thinking about using this company, look elsewhere

## Most praised reviews (2 highest-rated)

### 3/5 — Fix login issues

*2023-02-24, version 3.7*

Can you guys fix it where we stay logged in versus keeping to sign in every time the app closes

### 3/5 — Doesn’t stay logged in

*2023-02-22, version 3.7*

Doesn’t Stay logged in

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
