# Schedulicity Business — user reviews > 93 indexed App Store user reviews of Schedulicity Business by Schedulicity, rated 1.90/5 from 35 ratings. - Source: https://appshunter.io/ios/app/schedulicity-business/id993192193/reviews - App overview in markdown: https://appshunter.io/ios/app/schedulicity-business/id993192193.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 5 · 2★ 2 · 1★ 23 ## What do users think of Schedulicity Business? Overall sentiment: mixed **Pros** - 👍 Simple and intuitive user interface - ⏰ Efficient appointment scheduling and management - 💰 Affordable pricing (historically) - 🎨 Color-coded appointments for easy visualization - 📱 Mobile app convenience for on-the-go booking - 🤝 Responsive and helpful customer service - 🔄 Online booking reduces phone calls - ⭐ Reliable for small to medium businesses - 💳 Integrated payment processing available - 📊 Good for tracking client information **Cons** - 💸 Expensive pricing and unexpected price increases - 🐛 Frequent app crashes and stability issues - ⚠️ June 2024 update caused major usability problems - 🔄 Slow app loading and performance lag - ❌ Removed key features in recent updates - 📱 iPhone app significantly worse than Android version - 🖥️ App feels like web version, not mobile-optimized - 🔐 Constant logout issues and login problems - 📉 Reduced functionality compared to desktop version - 😤 Poor communication about major changes - 🚫 Difficult navigation and complex workflows - ⚡ Drag-and-drop appointment editing is cumbersome - 🎯 Too many unnecessary features for simple users - 📱 No iPad-specific app available **Commonly reported bugs** - App crashes on launch or during use - Login credentials not recognized after updates - Appointments fail to load or sync - Missing appointments on iPhone despite Android working - App won't open after uninstall/reinstall - Card on file not carrying over during rebooking - Schedule times reset to default without user action - Double-booking of clients - App freezes when navigating between sections - Text size too small for readability - Lag when loading schedules or client information - Update process interrupts business operations - Forced update requirement locks out older devices - Account deletion without proper warning (payment issue) - Week view shows only colored blocks without details - Touch screen functionality removed in updates - Red hour marker disappeared in recent update **Most requested features** - Text messaging clients directly from app - Drag-and-drop appointment rescheduling - Week view with client names visible - Multi-provider view for scheduling - Apple Watch compatibility - SOAP notes for healthcare providers - Printable and emailable vouchers - Quick sale/payment button in app - Multiple services per ticket - Auto-generated sales reports with commission calculations - iPad-optimized app with landscape mode - Ability to block time with time increment menu - Dashboard view for quick overview - Recurring appointment booking in app - Projected income display in app - Color formula input for stylists - Customizable app interface options - Three-day schedule view option - New client indicator (star) in app - Back-to-today button in calendar ## Newest reviews (16 of 93) ### 3/5 — Good *2024-06-25* I actually likes the new layout of the new version where apparently many people didn’t like… There was a more modern look and the scheduling personal time was easier than this old version where you have to drag it… There was flaws for sure, but I believe it’s time for an upgraded look! **Developer response:** Great to hear and the update is still coming. We have a few fixes to make and then will bring it back even better! ### 2/5 — Who is this for? *2024-06-18* The most recent update (temporarily rolled back) is just awful. Slow to load, less useful, and loaded with features I’ll never use. It feels like it’s for stage performers and schools. I’m just trying to get my client’s info and see my calendar, and the app wants me to schedule classes. Digging through pages and unnecessary info when I’m busy makes me want a new scheduling app. There should be separate versions with different focuses or the ability to toggle “features” off. **Developer response:** Sure do appreciate your detailed feedback. Even when it's painful, it's valuable for us to understand what we can improve on—and what we might not be able to. For years, one of our top requests has been to bring the full functionality of the full website to the app. Thus, this new app. We are working to make some of the most common workflows (like booking an appointment or accessing client details) more intuitive, so I do hope that helps when we release again in a couple weeks. If you are open to talking more at support@schedulicity.com, please do reach out there so we can work together to plan for what to expect when this comes back in a couple weeks! And so we can pick your brain further as well. ### 3/5 — Recent 6/2024 update *2024-06-17, version 8.1.0* This update has taken the app back to the dark ages. 😂 Can’t use touch screen anymore, the seem to have removed all good things. It’s back to the old website functionality. ### 1/5 — Hate the update *2024-06-15* I loved this app, until they did the update this week. The time it takes to checkout clients has slowed way down because I have to deal with an app that doesn’t quickly let you reschedule appointments by simply tapping on the date and time anymore. Time is money. Please bring back the old version. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — Awful *2024-06-15* I’ve been using this app for YEARS! I’m so disappointed with the new update. It’s absolute garbage. I don’t understand how you can take a step back in functionality. Who even approved this should be fired. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 3/5 — New Update is 👎🏽 *2024-06-14* In the most recent update, the app now resembles how it looks in a browser window, but worse. I’m only able to see 3 days of schedules at a time, or three team members at a time. And I’ve lost the ability to text a client from their schedulicity profile, which I did quite often. It really hinders a process that wasn’t really broke to begin with. The only positive is that now I’m able to see booking information that was previously not shown in the app, only in a browser **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 3/5 — Frustrated with new update *2024-06-14* Been using this app for 4 years and for the most part it’s been really functional. I am however not happy with the new update and the change in format. Changing and scheduling appoints is not nearly as fluid as it was before. I understand making changes but I don’t see why completely changing the format was necessary. Maybe I just need more time to get used to it, but it’s been a challenge so far **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — Revert or add options *2024-06-14, version 8.0.1* The text is so small it’s hard to add appointments. Terrible update ### 1/5 — New update is AWFUL *2024-06-14* So many features have been removed such as text client option(only option to call now), can’t view calendar at same time as individual days, the bar showing where you’re at in the day is gone, can’t move appointments by dragging them, etc.. On top of these things, the face of the app is absolutely horrendous. It is so messy and just straight up unappealing to the eye. The app is constantly glitching and closing out now as well. ### 1/5 — Not a fan of the updated app *2024-06-14* I’m not sure what happened with the new update for the app but I kind of hate it.. it’s like viewing it through a browser 👎🏼 I use my phone for booking a lot and loved being able to flip my phone sideways and look at my whole week and now the functionality doesn’t allow for it. It’s also missing the dashboard view. Please change it back to the way it was setup before 💗 **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — This update is trash! *2024-06-14, version 8.0.1* No ! Why! ### 1/5 — Update *2024-06-14* New update is awful. Bring back the red hour marker. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we are working to temporarily roll back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — Update is terrible *2024-06-13* This update turned the app into the web version. Horrible look. Change it back. ### 1/5 — No to the update! *2024-06-13* I HATE the new update please go back to the mobile friendly version!! It’s so hard to see appointments on a phone. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we are working to temporarily roll back the update. This means once the app is approved, you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 2/5 — Bring old version back *2024-06-13* The new update is a lore more difficult to navigate. I don’t like how you can’t select to view multiple providers either. Makes it a lot more difficult to schedule clients based off who has availability when we get a walk in or a call in. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we are working to temporarily roll back the update. This means once the app is approved, you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 2/5 — App is good but now I have to get a new phone just to get this update *2024-02-16, version 7.14.0* I’ve been using this for years : now they say I have to do an update just to look at my schedule online . I went to do the update and my phone is too old to support this update . I can’t bypass the screen on the app so I can see my schedule ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Look elsewhere. *2025-01-30* Definitely going to replace this app by February. Not only is it expensive to have, but it’s definitely not even worth it. Sure you can charge your clients through it but so do other charging systems and for much cheaper. ### 1/5 — Horrible update *2024-06-19* This new update needs to be stopped or else I think I might have to switch to another scheduling app **Developer response:** I certainly don't want to see you leave, and I appreciate you reaching out so we can chat further. I'm sure you saw we had to roll back our new app release based on feedback we received from users. Our team is working away as we speak to make the new app improvements and suggestions we received - for a future release of the app. For some background, one of our top requests for years, has been bringing all the functionality of the full website to the app. Which is why we've been working on the new app. We want to make the most common workflows (like booking an appointment or accessing client details) more intuitive and give app users access to ALL our features. I hope that helps when we release again in the future. If you are open to chatting and sharing insight, please reach out to support@schedulicity.com. We'd love to connect and learn more about your experience. ### 1/5 — Doesn’t open *2024-06-19* Will not open despite uninstalling and reinstalling multiple times **Developer response:** I'm so glad you've reached out so we can help. There was a loading bug, which sounds similar to what you're running into. That was just fixed and released to the Apple Store yesterday. Can you try deleting and reinstalling one more time? If you're sill having trouble after that, please contact us at support@schedulicity.com. Our Support Team will be able to assist and help make sure you're having a smooth experience. ### 1/5 — Update *2024-06-18* When I go to open the app it crashes every time. i’ve reset my phone. I’ve deleted the app and re-download it nothings working so now I can’t view my appointments. Very frustrating **Developer response:** There was a limitation with versions of iOS below 17, but we were able to work around it and you should be able to update now. Will you try one more time to make sure you're able to get in there now? Let us know at support@schedulicity.com if not so we can work together to figure out what's going on! ### 1/5 — Simply Garbage *2024-06-17, version 8.1.0* … ### 1/5 — New update is horrible *2024-06-17* This is an outrage. I’ve been using this app for years, and now it’s completely different?? I don’t understand why the change and no communication. I am definitely switching immediately. Impossible to navigate. **Developer response:** Sorry to hear our update didn't hit the mark. Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — WORST UPDATE *2024-06-16, version 8.0.1* I’ve used Schedulicity for 10 years and the app has always worked so well. They decided to change every aspect of the app making it look like the website. The old version was brilliant -simplistic-user friendly-fluid-small and easy to navigate. The new app “update” is chunky, slow, intricate, delayed, wordy. They took easy features away, you can no longer text clients from the app or long- hold on a clients appointment or move their appts to another time or date. This seriously was a bad business move. It wasn’t just a little feature update. It’s more difficult to see open time slots and to rebook clients. It takes multiple steps now to do a simple function or to see your schedule as a whole. You can no longer zoom out on the schedule seeing your clients names/services they are receiving making it difficult if a new client calls to work them in. There’s a HUGE lag in loading, it’s no longer sharp ( this screen to this page to that screen all they way over to this page to that client to this date to that appt) The customer service rep said that a lot of clients have been requesting allll the same features as the website-which I highly doubt that was the issue. No one familiar with the app is going to enjoy this. I’ve already messed up clients appts bc of how the restructured the app. “Thanks for your feedback it helps us do better” lol she said When you are in individual business owner, you want quickness, not a stroll in the park on a Sunday. Apps are not to be complex. Whoever brilliant idea this way should be fired. Don’t mess with things that work marvelously. ### 1/5 — Update *2024-06-16* I’ve always loved this app until the new update. It is miserable to navigate. -Can’t hold on specific appointment and move to another time without difficulty. -There is no text option when clicking on a client. -The app takes several seconds to pop up when opened each time. I could go on and on. Everything about it has been difficult and couldn’t have come at a worse time for myself. I had to cancel 25+ appointments this week due to a death in the family and trying to navigate this to get them all rescheduled has been an absolute nightmare! Go back to what worked before we all go elsewhere!! **Developer response:** I'm so disappointed to hear the timing was so off for you. That is most certainly never the goal over here! Thanks to everyone who's reached out to share their questions and concerns with our recent app update, though, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — Unstable and way less useful. *2024-06-16* The old app may have had its issues but this update makes everything 10x more complicated and is really slow. **Developer response:** Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too. ### 1/5 — Update is a downgrade *2024-06-15* Update is not user friendly old version was way better and easier to use ## Most praised reviews (10 highest-rated) ### 5/5 — Been using Schedulicity for over 9 years *2024-08-28* This app is simple and yet has everything I need to run my massage practice, workshops and classes- clear and intuitive and most importantly has incredibly responsive customer service- whenever Ive had a question or issue (very rarely over the last decade of using it) the folks at schedulicity get back to me within an hour (usually faster) and are real humans who actually solve the issue or answer my questions. When the covid lockdown hit- schedulicity didn’t charge us for a year!! They’ve earned my loyalty many times over and I’m very happy with them. **Developer response:** This brought tears of appreciation to many eyes! We're fortunate to be surrounded by wonderful people, serving their communities in meaningful ways, that's for sure. And my goodness, going through that lock down together is something our team will never forget! It really meant a lot to get to communicate over the air waves with you over the years. We'll always be wishing you our best and really appreciate you leaving with these thoughtful, uplifting words. Enjoy this late summer and early fall! ### 5/5 — Great again *2024-07-16* They brought back the app to being user friendly in my opinion. I’ve been with them since the beginning. **Developer response:** We love hearing from our long-time users! Thanks so much for saying something. We will be moving forward with the new app again in the coming weeks/months, but we're working hard to make it as close as possible to the app everyone knows so well before we re-launch! Keep an eye out for messages with more information and feel free to be in touch at support@schedulicity.com as well. Thanks again. Hope you're having a wonderful summer! ### 5/5 — Very handy! *2024-06-21, version 8.1.1* I find this app very useful on my phone. I can do all the scheduling of clients and my own personal appointments logged in it. And much more. I use it everyday and would miss it if I didn’t have it! I’ve used Schedulicity for about 5 years now. They’ve made nice changes to the service over time and are a reputable company. ### 5/5 — Love it. *2024-06-17* This update is flawless. Ease of use, functionality, and overall aesthetic is phenomenal. **Developer response:** So glad you're appreciating the roll back! We will be re-releasing the new app again in a couple weeks, so please do reach out at support@schedulicity.com to make sure your feedback is considered in the updates we're doing before then. ### 5/5 — Need SOAP Notes *2022-09-23, version 7.6.1* We love this app, but please need SOAP Notes to be the best. ### 5/5 — This is THE booking app and site to use. *2022-01-13, version 7.1.0* So I have never used Gloss genius or style seat. But I have used Vagaro. I switched to Schedulicity and it is just as good! This year since Square notified me that they would not be working with Schedulicity anymore so I switched to Square booking. Let me tell you. DO NOT. If you love Schedulicity DO NOT TRY ANYTHING ELSE. They are SO user friendly, colored appointments make it so easy, my clients LOVE this site AND the app itself making it VERY easy for my clients. I dont even care that I can’t take square payments through this site. Thats why i have square. I do care about my appointments being correctly booked though!! I love this app I took it for granted seeking better and I just cant find it! ### 5/5 — Great for me at my salon *2021-07-30, version 6.4.0* Very affordable and easy once everything it set up, saves me a lot of time spent on call-backs. ### 5/5 — Life Saver *2020-01-23, version 2.1.0* This is the best scheduling app that I’ve ever found. I was being worked to death by phone calls and trying to fit everyone in. Schedulicity helped me take my life back and is easy for my customers to use. They have been doing this for a while and have thought of everything! Plus they now have their own payment system that is cheaper than square. Do it! Switch! You won’t regret it. ### 5/5 — rotate on iPad *2019-12-31, version 1.13.1* Good ### 5/5 — Great mobile app and service *2019-02-06, version 1.7.1* Schedulicity has been a huge benefit to my practice. I get 3-4 compliments a week from my clients on the ease and convenience of the web based and mobile apps. Best of all, my clients and front desk don’t have to play “appointment Battleship”! No more frustration trying to match my schedule with theirs over the phone! I calculated it saves my front desk over 350 phone calls a month. Great price structure, great support. **Developer response:** Thanks so much for the kind words! We love to hear that Schedulicity has made your life easier, and we appreciate you being a part of the family :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*