# Schonell Interphone — user reviews

> 40 indexed App Store user reviews of Schonell Interphone by SCHONELL PTE LTD, rated 3.57/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/schonell-interphone/id1171733979/reviews
- App overview in markdown: https://appshunter.io/ios/app/schonell-interphone/id1171733979.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Newest reviews (11 of 40)

### 2/5 — Still no iOS widgets nor CarPlay widgets

*2025-10-07, version 3.2.8*

Still no widgets, apple airplay integration or widgets, Siri integration in sight..

Still unable to open the gates while driving without physically unlocking and using the phone. Can be solved now with CarPlay widget.

Also not possible via Apple Watch while cycling. 

Hope to see an update soon. Thank you.

### 3/5 — Bare minimum..

*2023-01-21, version 3.2.6*

It just open the gate, but it could be so good to have that integrated into Siri to allow siri to open the gate for you... Please at least allow Siri shortcut!

### 4/5 — Great service from schonelll customer support team

*2022-11-10, version 3.2.4*

helped me resolve my issues very quickly, app works very reliably, excellent! Thank you Stephanie

### 5/5 — Good and ez to use

*2021-06-26, version 3.1.0*

Simple and ez to use interface. Account was ez to create. Video load fast and it’s clear. Can open the door really fast too. So far so good. Very convenient for me! 👍🏻👍🏻👍🏻

### 5/5 — Works ok

*2021-06-23, version 3.1.0*

app came free with my new condo. Works fine but sometimes calls do not always work

### 5/5 — House doorbell

*2021-06-23, version 3.1.0*

my app currently works at building lobbies, works quite well, but can I install one at my home entrance?

### 4/5 — Does need to be launch in order for the interphone ring?

*2021-01-23, version 2.0.2*

Does need to be launch in order for the interphone ring?

### 5/5 — Good support at Bukit Timah

*2021-01-15, version 2.0.2*

Team was very helpful and prompt in replying to my enquiries. The app was not loading calls properly, and upon adjusting some settings, it now works! 👍🏻 so far so good. 5 stars for the support received.

### 5/5 — Видео звонки

*2020-12-15, version 2.0.0*

Отличное приложение дл видеозвонков. Сделайте возможность логиниться через фейсбук или гугл.

### 5/5 — Works well, Clean easy interface

*2020-12-07, version 1.3.9*

Does the job and easy to use!

### 5/5 — Отличное приложение

*2020-12-02, version 1.3.9*

Удобное приложение для обеспечение доступа и организации общения с посетителями и гостями, рекомендую!

## Most critical reviews (10 lowest-rated)

### 1/5 — Full of bugs and terrible support

*2022-04-11, version 3.2.2*

It keeps failing , logging me out , does not allow to reset password etc . Long list . And worst there is no customer support except for an email . So use this and get locked out of your own home with no one to help !!

### 1/5 — App does not work with Apple

*2021-06-29, version 3.1.4*

This app does not work. Requires to disable VOLTE. Developers, please fix it.

### 1/5 — Worst App that doesn’t work in iPhone 10

*2021-06-22, version 2.0.5*

No proper support mechanism..

### 1/5 — Absolutely terrible app!!!!!

*2021-06-10, version 2.0.5*

This app is terrible !!!! Not to mention that out of 10 calls maybe 3 will go thru, the worst thing is u get random ringing from”system update” at 3am in the morning. That is the worst ever UX design that I have experienced!!! Why The heck I need to know that the app is updating & ring me up at 3am in the morning to tell me that??? (In fact it is still ringing while I am writing this review & there is no way to stop it unless I uninstall the goddamn app)  Almost like a harassment call & it is such a disturbance - I have contacted the support for help & will come back to amend this review depending on the response I get

### 1/5 — poor system

*2021-06-01, version 2.0.5*

calls almost never get through and when it does the call interface only pops up on the phone momentarily before disappearing. Missed multiple deliveries due to this. Also will get random pop ups of the call interface menu even tho there is no one calling. Pls fix this and if u or your condominium management plan use this system, don’t. not worth the hassle.

### 1/5 — Very low quality

*2021-01-05, version 2.0.1*

I have never seen such a low quality iOS app for years. I could not even sign up. Phone number field does not accept + mark  (international prefix). Confirmation email does not come. No predictable time duration for account activation. Even an account is activated unknowingly you only know App ID number but can’t edit profile. Once you logged out you’ll never be able to login again because it says the account hasn’t been activated yet. I tried password reset but only saw “error occurred”. When I tried to register the account it says “email address taken”.  Unusable.

### 1/5 — Poor technology

*2020-12-22, version 2.0.1*

This app is the best way to miss all your deliveries.
It keeps bugging / freezing mid way despite having the most up to date version. The concept is nice - the practicalities not so much.

If your condo management decides to get this - vote against it as terrible functionality and results in a lot of frustration due to missing deliveries and having to go downstairs to open the door for visitors.

### 1/5 — the most frustrating door app ever

*2020-12-21, version 2.0.1*

my condo implemented this and it is by far the worst experience ever! the door notifications just never reach phones, or reach phones infrequently or irregularly. highly irritating do not recommend! only way i can open the door now is by waiting for people to call me and MANUALLY going to open the door. would rate 1/2 star if possible

### 1/5 — Not compatible with iOS 14.2

*2020-11-30, version 1.3.9*

Think it worked while I was on iOS 13.  They didn’t bother to update the app for iOS 14 compatibility though

### 1/5 — Not working

*2020-11-24, version 1.3.9*

Extremely slow, inputted 4 numbers yet I do not receive any call

Will always end up as missed calls and it’s frustrating to not be able to open the door

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2024-11-14, version 3.2.8*

been using this for over a year at my condo, works well as it should. recommended.

### 5/5 — interface good

*2024-09-25, version 3.2.8*

app easy to use, tap to pick up call and tap to open doors; could improve with more features.

### 5/5 — easy sign up and use

*2024-09-23, version 3.2.8*

Simple app, hassle free for me

### 5/5 — okay

*2024-09-22, version 3.2.8*

decent experience so far, app calls working well for me

### 5/5 — Easy to use and reliable

*2024-08-01, version 3.2.7*

I have been using this app for two years so far, it’s very reliable and hassle free. This app is a must have for users of schonnell systems.

### 5/5 — I use it everyday

*2024-07-31, version 3.2.7*

Very reliable app, calls working well.
Could add more features.

### 5/5 — love it so far

*2023-06-17, version 3.2.7*

like this app but i cant seem to change its ringtone. is it possible? thank you!

### 5/5 — Very good intercom app

*2022-11-14, version 3.2.4*

Excellent app works incredibly well for my iPhone right out of the box

### 5/5 — Intelligent app

*2021-12-24, version 3.2.2*

Great app, provides a lot of convenience for me & my family. Works well to grant access to my lift.

### 5/5 — Decent App

*2021-08-04, version 3.1.8*

The app is very easy to use and it was easy to setup but the performance of the connection between device & phone app is slow sometimes. The phone app displays the image but it lags or is choppy. With the recent updates it seems to be working better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-27.*
