# Schwinn™ Toolbox — user reviews

> 50 indexed App Store user reviews of Schwinn™ Toolbox by Nautilus, Inc., rated 1.40/5 from 237 ratings.

- Source: https://appshunter.io/ios/app/schwinn-toolbox/id1355133235/reviews
- App overview in markdown: https://appshunter.io/ios/app/schwinn-toolbox/id1355133235.md
- Rating breakdown: 5★ 13 · 4★ 10 · 3★ 6 · 2★ 1 · 1★ 207

## Newest reviews (17 of 50)

### 1/5 — Monkeys pounding on keyboards would work better

*2021-12-28, version 1.3*

This app won’t recognize my Schwinn ic4 bike even though the peloton and jrny apps recognize it.  I think schwinn should fire whatever 3rd world country app developer they hired to make this and instead hire 50 monkeys to pound on keyboards.  They definitely would get a better app and it might just be entertaining to watch.

### 1/5 — Does Not Connect

*2021-11-18, version 1.3*

You would think a HUGE corporation like Schwinn would have an updated app that works better than the older app, but NOOOOOOOPE.  Don’t get a Schwinn.  It does not connect.

### 1/5 — No Bluetooth

*2021-08-31, version 1.3*

It says it has Bluetooth connectivity to the Schwinn Trainer app. That app does not exist. There is a Schwinn Toolbox app but it won’t connect to the console. So what is the point of Bluetooth that doesn’t connect to anything..

### 1/5 — Don’t Download

*2021-08-16, version 1.3*

It is outdated and even the “support” links open to “Page Not Found” - clear enough sign that the app is defunct.

Get Explore app (Nautilus) and be prepared for probs still on connecting Bluetooth - the device does NOT discover the bike (Schwann 170).

Methink subscription is needed on Explore app to go beyond just using free videos…including connecting Bluetooth.

Shame shame! Don’t tell me the bike has Bluetooth then fail to include “for subscribers.”

### 1/5 — Not this app- use Explore the World

*2021-08-06, version 1.3*

Downloaded this because I thought it would help me connect to my Schwinn 170. It did not. However, hunting through the reviews I discovered a different app. The “Explore the World” (it’s yellow and kind of looks like a backward 3) app got me connected to the Schwinn 170. Hopefully others see this and it helps.

### 1/5 — New app won’t connect

*2021-07-12, version 1.3*

Incredibly disappointed that I can’t sync my workouts anymore

### 1/5 — Doesn't connect. Doesn't work.

*2021-07-02, version 1.3*

I'm writing my 1st-ever negative review. Don't waste your time with this app. it will not connect to Schwinn equipment as promised. I followed the indoor bike manual, wen to the Schwinn support website, and called Schwinn. Nothing works. If you want to connect an indoor bike to your iphone, you'll need to try a different brand.

### 1/5 — Old one worked but not this

*2021-06-29, version 1.3*

I can’t connect to via Bluetooth anymore.  Useless.

### 1/5 — Doesn’t support all products

*2021-06-06, version 1.3*

I bought a Schwinn 470 elliptical, and the Bluetooth feature is completely useless because the machine requires an app for Bluetooth tethering.  The problem is that they released the app with no support for the 470 elliptical (current production model).  What a joke

### 1/5 — No connection

*2021-06-04, version 1.3*

Just tried this app. Says it can’t find the console … which is right here. Perhaps an update will fix things, but for now, 1 star.

### 1/5 — Doesn't work anymore

*2021-05-01, version 1.3*

The old version worked and now doesn't connect anymore . What a waste

### 1/5 — Just purchased

*2021-04-13, version 1.3*

I just purchased this bike $961 WASTED.   The Bluetooth doesn’t work, this app doesn’t work,  it doesn’t work with peloton, my iPhone, or ANYTHING!  What’s the point?!  I’m just like the previous reviewer, the bike is useless.  Now I see why peloton is so popular.  Now I e got to figure out how to return this piece of crap.

### 1/5 — Does not sync

*2021-03-17, version 1.3*

Bought a Schwinn 270 bike. The bike is great and works perfectly with the Explore the World app. This app on the other hand just does not sync so is completely useless. Nothing more needs to be said.

### 1/5 — Not compatible with Schwinn 170

*2021-02-15, version 1.3*

I was so excited to put together my new Schwinn 170 today. Unfortunately this app isn’t compatible with this model. What a disappointment, and what a way to alienate a new Schwinn customer. I will think twice before buying another Schwinn or Nautilus product.

### 1/5 — Bluetooth doesn’t work

*2021-02-12, version 1.3*

Bought the 170 bike today. And just like everyone else the Bluetooth doesn’t work. The app can’t recognize it at all. 
You would think the developers would take into consideration all of the negative reviews for the same reason but I guess not. 
Hoping for an update soon.

### 1/5 — Unable to connect Bluetooth

*2021-01-31, version 1.3*

Like every review listed, I am unable to connect my new Schwinn 170 to Bluetooth with this app. It states there is no console nearby. Hoping an updated version comes out soon!

### 1/5 — Does not connect

*2021-01-27, version 1.3*

I just purchased a Schwinn 270 and in the operations portion of the manual it says to download the Schwinn Trainer app. Where is that?  This is the only app I could find with Schwinn in the title. So I downloaded it. However it says it cannot find my console. What do I do about that?  Totally useless if it doesn’t connect.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not Working

*2023-01-03, version 1.3*

This app will not connect to Bluetooth using my Apple Phone. No updates for a few years. Apple should push companies to update apps in the App Store. Since Schwinn and other companies like Bowflex have merged they have all went downhill, not the products but the service.

### 1/5 — Awful!

*2022-10-24, version 1.3*

This app does not connect to Bluetooth. I am up to date on my iPhone XR. I can’t even find a manual for how to set up manually!!

### 1/5 — Does not work with 570 incumbent

*2022-09-27, version 1.3*

Only works with selected few models. The 570 incumbent bike has bluetooth connectivity but does not allow an apple device to connect to it or find it?  Schwinn is making this really difficult and no information on their website.

### 1/5 — Total crap

*2022-09-02, version 1.3*

The old Schwinn app worked great, Bluetooth always connected to my Schwinn stationary bike. Stop connecting then download the new app and now it is total trash.

### 1/5 — It doesn’t do ANYTHING!

*2022-08-07, version 1.3*

It does nothing at all except maybe collect your data.

### 1/5 — Doesn’t even work

*2022-05-27, version 1.3*

Well, just when I thought Schwinn products couldn’t get worse, they did. The old version had issues but this version doesn’t even work. It won’t connect with the bike and there are no options or settings to choose from. Another Schwinn disappointment.

### 1/5 — Doesn’t connect to Schwinn 170 bike.

*2022-04-20, version 1.3*

I recently purchased a Schwinn 170 upright exercise bike. This app says searching for console but can’t find the bike to make a connection. I tried connecting by cables. App still won’t work. This is a worthless app. Why doesn’t Schwinn fix it?

### 1/5 — Worthless

*2022-04-15, version 1.3*

The app is unable to reach a connection with the console, although my Bluetooth detector indicates a strong signal from the console.

### 1/5 — No bluetooth for you!

*2022-02-12, version 1.3*

Excited to see a bluetooth connection for the Schwinn 170 we got. Oh but sorry the app listed in the instruction book doesnt exist anymore and the new one-star app doesnt support but 4-5 machines. Pretty good

### 1/5 — Schwinn Trainer

*2022-02-04, version 1.3*

First of all, the instructions say to look for an app named Schwinn Trainer. No such thing. So, I downloaded Schwinn tools. Second, it doesn’t connect to BlueTooth. It doesn’t show up in my settings. No light on the bike turns on for Bluetooth. 

I guess I’ll see if I can get a human on the phone. (If I can find a phone number.)

## Most praised reviews (7 highest-rated)

### 5/5 — Do not buy it. software is not updated and forgotten.

*2022-11-27, version 1.3*

Just got the stationary bike. Was excited about the bluetooth option. Seems like Software is forgotten by developers. Not connected. No updated (since 2017 i think) what is this!?!?!?

### 5/5 — love this app

*2021-02-03, version 1.3*

If this app would actually work I will rate it more stars. Useless like no other apps that I have ever downloaded

### 5/5 — Wrong app for recumbent 270

*2020-12-01, version 1.3*

Use explorer the world Bowflex. It connects immediately to my 270  bike

### 5/5 — Can’t connect to Bluetooth!!

*2020-11-22, version 1.3*

We just purchased a schwinn 170 this weekend. I am not able to connect to Bluetooth. I  downloaded the app as instructed and it can’t find device. Very frustrated. Everything else on the bike is great. .

### 5/5 — It works

*2020-08-31, version 1.3*

This app just allows you to update your firmware. Nothing else. Worked seamlessly.

### 4/5 — Great machine

*2021-02-26, version 1.3*

I am amazed that huge corporations can not hire good IT people!
Any app that has a rating under 2 stars shows the company really does not care about their customers. Nothing is more frustrating than an app that just does do what it promises!
Only 4 updates in the last 2 years and none addressed problems of customers!

### 3/5 — NOT the Schwinn Trainer app!

*2020-10-25, version 1.3*

The instructions are clearly lacking. This app is the only app with the Schwinn name. The instructions say to download the Schwinn Trainer app. Hence the confusion. The correct app is the Explore the World™ App  by Bowflex. That app connected easily to my 170 and has all the functions they said the Schwinn Trainer app had. The manufacturer really needs to better communicate with users.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
