# Sciensus Intouch — user reviews

> 137 indexed App Store user reviews of Sciensus Intouch by Sciensus Pharma Services Limited, rated 4.68/5 from 41,848 ratings.

- Source: https://appshunter.io/ios/app/sciensus-intouch/id1568281046/reviews
- App overview in markdown: https://appshunter.io/ios/app/sciensus-intouch/id1568281046.md

## Is Sciensus Intouch safe?

Sciensus Intouch appears safe based on user ratings. The AppsHunter Safety Score for Sciensus Intouch is 94 out of 100. This assessment is based on 41,848 user ratings, with an App Store average of 4.7 out of 5.

## Is Sciensus Intouch legit?

Sciensus Intouch appears to be a legitimate app. The AppsHunter Legitimacy Score for Sciensus Intouch is 100 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (13 of 137)

### 4/5 — Not to forget

*2026-10-20, version 2.52.0.2*

Helpful reminder, just in case when you first start taking these injections.

### 4/5 — Hard time injection  time to time.

*2026-10-18, version 2.52.0.2*

When l injection Sunday but time now before outing. But must fellow time.  Mean stuck change to time to time. I  prefer fixable time.  I didn’t forget  fellow time. I allow  fixable time on Sunday.  When fitted time. I missed fellow sharp time. I dislike. I know Sunday outing or wherever back home . I use injection ( delay time. I try change now injection but hard. That why. Need fixable time. How improve??

### 3/5 — Reminder is very intermittent

*2026-10-17, version 2.52.0.2*

The only complaint I have about Sciensus is that the reminder is very intermittent. I have to reset it every few weeks and it will not allow you to input information after the date so it looks like I have missed taking my medication. Luckily, I keep a manual log book, which is up to date. 
Apart from that, the company is very reliable.

### 2/5 — Mt

*2026-10-15, version 2.52.0.2*

Some parts asking very unnecessary questions

### 2/5 — Great when it works

*2026-10-14, version 2.52.0.2*

Used to work well but have had no end of issues with the app the last few months and support team don’t seem able to solve issues and just send same generic response every time

### 4/5 — Nice786

*2026-10-08, version 2.52.0.1*

Too much reading before downloading

### 5/5 — Ordering

*2026-09-17, version 2.51.0.0*

Easy to use the app to order my next delivery.

### 5/5 — Medication

*2026-09-14, version 2.51.0.0*

I’m always very pleased with this app.

### 4/5 — No bin !!!

*2026-09-10, version 2.51.0.0*

I’ve ordered my injections ok but it will not allow me to order a new large bin to put the used ones in. Very frustrating

### 5/5 — Easy site to navigate

*2026-09-08, version 2.51.0.0*

Quick, simple process

### 5/5 — Excellent Customer Service & Care

*2026-09-05, version 2.51.0.0*

Sciensus provides an excellent service with attention to detail that I have never experienced the like of before. A truly wonderful service, thank you.

### 5/5 — Great service

*2026-09-05, version 2.51.0.0*

Have nothing but great things to say about Sciensus. App is great/deliveries are as expected and when I have needed help from a real person they too have been wonderful.

### 3/5 — Unable to log retrospectively

*2026-09-02, version 2.50.0.0*

I am frustrated that it doesn’t seem possible to log medication retrospectively- so if I fail to log it I cannot add it the next day. I am therefore keeping my own log separately which seems a bit daft.  I have asked for help with this and been told it’s something the developers are aware of. No changes so far. 
Other than that the app informs me well about deliveries and orders.

## Most critical reviews (10 lowest-rated)

### 1/5 — Deliveries

*2026-10-17, version 2.52.0.2*

I confirm that all my deliveries are now by Royal Mail. Do I need to continue using the app please?

### 1/5 — Irritating

*2026-10-14, version 2.52.0.2*

App has a reasonable cover of required functions but delivery tracker is useless.  Gives initial update e.g. ‘now on drop 3; you are drop 16’, but does not update dynamically - even when text received saying ‘you are next drop but one’.  As we have to be in to sign for delivery, makes it difficult to plan during 2hr delivery window.

Also get multiple alerts to take medication even after it has been marked as take.  I would like to be reminded once that it’s injection day and once toward the end of the day if it hasn’t been marked as taken.  Constant stream of messages is distracting and annoying.  Once marked as taken I don’t want to be reminded again until next shot is due.

### 1/5 — Missing prescription

*2026-10-07, version 2.52.0.1*

I have not had my prescription for 3 weeks , meaning I’ve missed 2 doses . 🤷🏼‍♀️

### 1/5 — Doesn’t Work

*2026-10-05, version 2.52.0.1*

It’s stopped working. I’ve updated the app. Tried deleting & downloaded again. Can’t book a delivery or see when my next injection day is.

### 1/5 — Holiday

*2026-09-30, version 2.52.0.0*

When I skip injection… no further reminders and e generated?

### 1/5 — Clunky unhelpful app

*2026-09-21, version 2.51.0.0*

Does not allow you to order medication even though I am spammed nearly daily with emails telling me to order! Useless app! Can’t change as NHS forces me to use this inept company!

### 1/5 — Stupid app

*2026-09-10, version 2.51.0.0*

Keeps asking me to arrange a delivery even though I only had it delivered 2 weeks ago. I spoke to an agent who said they changed it and I shouldn’t ask me again, that was obviously a lie and another agent today who said that it’s the app and they couldn’t do anything about it. What a joke

### 1/5 — Mrs D Clarke

*2026-09-01, version 2.50.0.0*

The app is almost useless. I’ve tried to use it several times without joy.  I can only appear to order my injections, not the sterile swabs.    My app alarm goes off every week, when i actually have my injections fortnightly.   The alarm is terrifying, although does do the job, but it confuses me, because it goes off every week, instead of fortnightly, i don’t know if I’m coming or going.  The only time i got the app working is when i called up, and the lady walked me through it, and it actually worked with her watching my moves her end.

### 1/5 — Doesn’t work

*2026-08-29, version 2.50.0.0*

Only use this app to order medication DO NOT rely on it as none of the other things like reminders work it is highly unreliable

### 1/5 — Tracker is a waste of time

*2026-08-24, version 2.50.0.0*

Might as well use smoke signals for the delivery tracker. It doesn’t work in the sense that it stays in the same status for delivery throughout the time window for delivery. 
Very reluctant to use the app too as it seems the only way you can get your drugs without having to keep phoning my hospital and Sciensus.

## Most praised reviews (10 highest-rated)

### 5/5 — About service

*2026-10-16, version 2.52.0.2*

Sciensus has very good service as always ,And Delivery as well come on time , thanks for your team very kind of you

### 5/5 — Sciences reviews

*2026-10-14, version 2.52.0.2*

V good service

### 5/5 — Reminders

*2026-10-11, version 2.52.0.1*

Seems perfect

### 5/5 — Help - Medication for Cancer Treatment

*2026-10-11, version 2.52.0.1*

The app is a godsend for my mother and I, it helps us manage her lifesaving medication while being user friendly and clear. Without this app we could easily miss scheduled injections and forget to order new supplies.

### 5/5 — Life changing

*2026-10-08, version 2.52.0.1*

Changed my life, the app means I don’t have to worry, everything is done so I don’t have to worry, amazing service thank you so much

### 5/5 — Polite and friendly

*2026-10-07, version 2.52.0.1*

Great company

### 5/5 — Mr j wade

*2026-10-04, version 2.52.0.0*

I found the website very easy to use and to re order my medication as well as the other items that I needed 
Thank you.

### 5/5 — Good App

*2026-09-24, version 2.51.0.0*

It is Very Good application. Easy and reasonable.

### 5/5 — Excellent Service

*2026-09-24, version 2.51.0.0*

The Sciensus allows me to keep track of my prescriptions and enable me to book a delivery at a time that suits around my work and family commitments. All drivers have always been helpful and pleasant.

### 5/5 — Very efficient

*2026-09-23, version 2.51.0.0*

The Sciensus app is easy to use and very clear. I am always kept informed of delivery. The delivery drivers are always polite and friendly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-22.*
