# Scooter's Coffee — user reviews > 310 indexed App Store user reviews of Scooter's Coffee by Scooters Coffee LLC, rated 4.85/5 from 71,017 ratings. - Source: https://appshunter.io/ios/app/scooters-coffee/id1151532978/reviews - App overview in markdown: https://appshunter.io/ios/app/scooters-coffee/id1151532978.md - Rating breakdown: 5★ 65,360 · 4★ 3,354 · 3★ 846 · 2★ 304 · 1★ 1,067 ## What do users think of Scooter's Coffee? Overall sentiment: negative **Pros** - 🚀 Easy to use app - 👍 Clean and responsive interface - 🥤 Delicious coffee and drinks - 🙂 Friendly and energetic staff - ⏱️ Fast and efficient service **Cons** - 🐛 App allows ordering regardless of store hours - 🔍 Lack of store hours information in the app - 💸 Nickel-and-diming customers for extras - 🤔 Inconsistent drink quality and preparation - 🤯 Confusing and buggy app experience - 🔒 Account issues and lost rewards **Commonly reported bugs** - App crashes and login issues - Inability to order certain menu items - Rewards not properly applied or tracked - Inconsistent app behavior across locations **Most requested features** - Display store hours in the app - Allow custom tipping options - Integrate gift card loading - Improve order tracking and cancellation - Provide more detailed nutrition information ## Newest reviews (14 of 310) ### 4/5 — Needs a few enhancements *2026-08-16, version 6.1.13* For the most part the app is very good but there are a few things that would make it better. Biggest need: make a Favorites section so orders and reorders can be done more easily. Also need the option to order multiple flavors (at least up to 3) on the drinks. The Flavored Latte order section doesn’t have a place to add sweeteners. Your competitors are leaving you behind in these areas so please consider these enhancements! ### 4/5 — Good but needs more *2026-07-16, version 6.1.13* The app does the job but I feel like it’s missing things like a way to go to a previous order and add an item from the transaction to your cart. It also needs a button to make items a favorite to make it easy to order in no time! ### 4/5 — App fails, on report missing smiles option. *2026-06-17, version 6.1.13* Store 159 in Lincoln the employees are really great. Unfortunately the WiFi is weak and often I have to go in store or get the WiFi to work. They also have problems with the scanners system. I bought a drink when the system was down so the app didn’t work. So I paid with cash and got my receipt. Entered the payment with receipt data. Needless to say no credit for app s lies or trip count. Big fail!!! ### 4/5 — Great not perfect *2026-06-04, version 6.1.12* Love the app. Very convenient. There is one feature I need: favorite orders. I order the same thing almost every time I go, and sometimes I’m in a hurry. It’d be great if I could add my order to a favorites tab and quickly “add to order” and check out within seconds. Aside from that, I have no notes! ### 2/5 — Joke *2026-05-20, version 6.1.12* They used to not expire your points you earned and now they have changed it up to where you have to spend a lot monthly to earn anything. What’s earned is earned. Cabelas and other place’s don’t expire points. It’s a joke and their products are pricey as is. The place is my go to for coffee I’ll give them that but can’t believe the money hunger just to actually get points that can be earned to use when seems like every month more and more expire ### 4/5 — :P *2026-05-15, version 6.1.12* I love the app I just wish I had the option to get a blended matcha and not a smoothie matcha 😭 ### 1/5 — Genuinely stopped going cause the newest rewards system is terrible. Hate greedy corporations!! *2026-03-13, version 6.1.11* GREEDY ### 4/5 — Price *2026-03-12, version 6.1.11* Everything is PHENOMENAL especially at your Pella IA location, the staff always remembers me and my wife an even give suggestions based on previous visits. They do amazing most days, my only an I mean ONLY issue, it’s $10 for a large extra shot coffee.. I pay $20 for a month for coffee at home and garnishing isn’t much cheaper ### 1/5 — Love the Shop, Hate the app *2026-01-21, version 6.1.10* For whatever reason the app will sometimes allow you to customize drinks and then sometimes it won’t. But even when it does allow customization, it’s far far too little. I mean, the Starbucks app is worlds better when it comes to customization. You would think they would want to make it easier for you to spend money, but evidently they don’t. ### 2/5 — Don’t bother with the app *2026-01-17, version 6.1.10* It makes payment easy but the rewards program is a joke. You have to spend $80 before you can get a latte or smoothie. And you they will claw back your points if you don’t spend them in 6 months. Ask me how I know. ### 3/5 — More ways to customize *2026-01-08, version 6.1.10* The app itself works fine, but there needs to be more options for customization. I would use it more if I could order my actual drink through it — ie: light ice, more splashes of cream, etc. ### 1/5 — Was fine til they changed their rewards *2026-01-05, version 6.1.9* I didn’t really have a problem at first til I realized they bump you back down a status if you don’t complete the “visit 9 times a month” challenge and so many points expire if you don’t use them during a certain time. But hey, at least you get fun badges out of it I guess… ### 1/5 — Good coffee - disappointing app *2026-01-04, version 6.1.9* Was offered a free coffee for signing up. The app wouldn’t allow it to work. Tried to order 2 coffees - got all the way to the payment screen. App said the coffee wasn’t available at the location. I drove there and bought the coffee- no app needed. I think the smiles is cute - but, I like things to work seamlessly - this app does not. ### 1/5 — Awful *2025-12-25, version 6.1.9* Awful app ## Most critical reviews (10 lowest-rated) ### 1/5 — Couldn’t create an account *2026-08-11, version 6.1.13* I tried to create account but when I tried to click the link in my email it did nothing, it would not let me sign in, I did this 4 times just for it to not work ### 1/5 — Love the coffee *2026-07-16, version 6.1.13* Please allow for favorites and rework rewards, 4 drinks in one visit is still a visit , maybe you should consider rewarding those a bit more ### 1/5 — Broken *2026-07-06, version 6.1.13* I was using it for months on my iPhone, when it suddenly stopped logging in automatically. I’ve tried logging in with my email address and it says the password needs reset. I have it send the link to reset, and when I try to do it I get response that the link expired, even when I try it within a couple minutes. I tried deleting app and reinstalling twice already ### 1/5 — Father’s Day BOGO *2026-06-21, version 6.1.13* App not working. ### 1/5 — Hate the app *2026-06-21, version 6.1.13* I have tried for an hour to get this stupid app to work, even adding $25 to my funds thinking that would make it work. Maybe because it’s Fathers Day BOGOF but no joy. Can’t delete cuz they have my $25!!!! ### 1/5 — Not usable *2026-06-21, version 6.1.13* You place your order and everything then when you try to pay it just keeps saying something went wrong ### 1/5 — a pretty useless food ordering app *2026-05-14, version 6.1.12* When you order for pickup through the app, they dont actually START making your order until you arrive, get in line, and tell them you're here. What use is this app exactly? What is different from my usual customer experience of waiting in line, making my order, and waiting for it to be made?—other than that I handed my credit card over online instead of to the barista. ### 1/5 — Can’t even make an account *2026-05-12, version 6.1.12* I go to sign in it sends me a verification email I click on the link in the email and it takes me to this useless page which basically is telling me to download the app which I already did I just wanted to make an account so that I can go there when I work so I can get some rewards but no ### 1/5 — 4/12/26 *2026-04-12, version 6.1.11* Today’s order was wrong and the girl at the window charged me more for the same thing I ordered all week long- I said something n she ignored me! ### 1/5 — Mobile order isn’t available *2026-03-16, version 6.1.11* I can’t even order ahead anymore? Please fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — League city park way location *2026-08-23, version 6.1.13* I was there the other day and the girl named Samantha had amazing costumer service. I will be coming back to this location. ### 5/5 — Best coffee *2026-04-10, version 6.1.11* Always on the look out for my favorite coffee place wherever I travel! My fav is the Fudge-a-licious blended❣️ ### 5/5 — Great but Down *2026-04-08, version 6.1.11* Love the app and the points, mainly the convenience of not having to shout complex order through the window or in line, but for the last two days I haven’t been able to order using the app😕 ### 5/5 — AmazING DELICIOUS *2026-03-15, version 6.1.11* The Granbury Angels made this morning wonderFULL!! Cinnamon role & a Carmeliscious!! ### 5/5 — New Favorite *2026-02-19, version 6.1.10* The Blended Mocha is my new favorite!!! Drink is awesome and the people are always really nice and helpful! I just wish it wasn’t in that shopping center. ### 5/5 — Wow!!! *2026-01-10, version 6.1.10* Staff, selection of the most wonderful assortment of beverages I have ever had of enjoyed the most flavorful and wide variety and assortment blending everything into a delicious drink. Hands-down, the best of its kind!! ### 5/5 — Great service! *2025-12-12, version 6.1.8* Caz at the Christy location in St. Louis is always a joy whenever I go ### 5/5 — Friendly service *2025-12-08, version 6.1.8* I love going there to order my wife and I blenders there and they always know what me and my wife order and always friendly. I highly recommend them and always have my service there. ### 5/5 — Scooters coffe *2025-11-06, version 6.1.5* Service was good and I loved it ### 5/5 — Store Review *2025-11-05, version 6.1.5* Love Scooters over all the coffee shops, however the rewards program has changed over the years and has made it difficult to understand the changes to be able to receive a free coffee --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*