# ScooterSwapShop — user reviews > 55 indexed App Store user reviews of ScooterSwapShop by scooter swap shop llc, rated 4.85/5 from 1,592 ratings. - Source: https://appshunter.io/ios/app/scooterswapshop/id1553040517/reviews - App overview in markdown: https://appshunter.io/ios/app/scooterswapshop/id1553040517.md - Rating breakdown: 5★ 1,364 · 4★ 53 · 3★ 26 · 2★ 9 · 1★ 21 ## What do users think of ScooterSwapShop? Overall sentiment: positive **Pros** - 🚀 Fast Shipping - 👍 Great Products - 💡 Awesome App - 👍 Excellent Customer Service - 👍 Knowledgeable Staff - 👍 Reliable Parts **Cons** - 🐛 Poorly Set Up - 🐛 Lack of Customer Support - 🐛 Communication Issues **Commonly reported bugs** - Notify me when in stock feature not working - Out of stock items not showing up **Most requested features** - Better search and filtering options - Improved website and app usability ## Newest reviews (14 of 55) ### 5/5 — Nice *2023-12-18, version 1.5* Awesome people to do business fast shipping hope fully they bring back sb50 braket for af16 swap ### 5/5 — The best *2023-09-29, version 1.4* These guys are the best, the knowledge is on point and parts too! Always shopping here and mnnthbx!! That wrench guy.. lost a good customer. ### 5/5 — Awesomeness! 😎 *2023-09-27, version 1.4* I’m 60 years old and been a motorcycle enthusiast my entire life. Use to hate scooters, now I’m a scooter freak!😂 Thanks to Scooter Swap Shop and their app, I have a couple of successful builds under my belt. Awesome stuff and great service through the app. Thanks guys! Don’t stop SKOOTIN! 😎👊🏻 ### 5/5 — Best app *2023-08-23, version 1.4* Best scooter app in the US. Great deals, exclusive parts, and good people. ### 5/5 — Zuma build *2023-07-26, version 1.3* Staff was very knowledgeable got me a package put together that works great answered all my questions no matter how simple will be my go to scooter shop ### 5/5 — Scooter swap shop *2023-07-18, version 1.3* Best thing ever! , a app for performance parts for Scooter !! It doesn’t get any better than that , easy and quick to get used to . Works great ! ### 5/5 — Ruckus like there's no tomorrow! *2023-05-12, version 1.3* I have found my place to get all my scooter needs and then some! ### 5/5 — 05 Zuma bugeye *2023-05-12, version 1.3* I’ve ordered numerous parts from sss , always deliver on time , they only sell good parts… and when I’m stumped on putting on those parts I call them and they walk me through whether it’s the carburetor and throttle cable or putting on the new Polini head. I wouldn’t of even bought a scooter without these guys. 🫡 ### 5/5 — Swap Shop *2023-04-30, version 1.2* Love everything! The company and app are fantastic, easy to use, great parts, and fast shipping! ### 5/5 — Great app *2023-04-24, version 1.2* Works great! ### 5/5 — ScooterSwapShop App *2023-03-20, version 1.2* Scooter swap shops app makes it fast for you to get in touch with them, they’ve got the best products and fast shipping 🛵💨🔥 ### 5/5 — The best *2022-09-24, version 1.1* These guys are the best, the knowledge is on point and parts too! Always going to shop here and mnnthbx!! That wrench guy lost a good customer. ### 5/5 — Thanks *2022-07-21, version 1.1* You have all the parts I have ever needed for my 09 Matrix and I appreciate your hard work you guys put in for all my builds ### 5/5 — Fast and secure *2022-06-21, version 1.1* Angelito13b ## Most critical reviews (10 lowest-rated) ### 1/5 — Email issue *2026-08-19, version 2.2* They never reply to emails even though it say email them in multiply parts listings to confirm fitment of said parts ### 1/5 — Worthless customer service *2023-05-25, version 1.3* Absolutely no help with my issues, after installing parts that I ordered from their website, that do not work as advertised ### 1/5 — Hard to find right parts *2022-09-10, version 1.1* When you select a bike and it shows you everything they sell kool ### 1/5 — Communication *2022-05-27, version 1.1* “We only respond to messages on our app” They really don’t know how to hold a conversation with potential customers. I went to a shop who could better communicate with clients. ### 2/5 — You will get burned *2025-09-22, version 2.1* The prices are great but after trying for 2 months to get service parts for a failed piston skirt I am stripping all of the parts and taking it back to stock. It’s not worth it. The time the quality and the lack of customer support leave me with a bad experience that I will not be repeating. ### 2/5 — Poorly set up *2025-07-21, version 2.0* Can only use one filter when searching for parts ### 2/5 — IOS iPad not well supported *2022-12-30, version 1.2* Website is a bit clumsy. For example, Trailtech temp gauge has a picture of black plastic cover version and an orange version. Does the smaller orange version go inside the black one? No description of how it should be mounted would be very helpful. I can always call or email Paul, but he seems busy. Plus, hyperlinks are not obvious. ### 2/5 — Overpriced *2021-03-11* Better off using maxiscoot , a lot cheaper ### 5/5 — Fast Shipping *2025-09-04, version 2.0* Super happy with this company! They have helped out tremendously! Love the products and seeing them grow. Definitely the top scoot shop. Great job! Bravo! ### 5/5 — 150l *2025-03-05, version 2.0* I bought a Honda XR 150 L last year have ordered lots of parts off this website. They have the best price fastest delivery extremely happy with the amount of products. This website offers very happy customer. I’m ordering some tires for this bike next week. Hope this helps people. ## Most praised reviews (8 highest-rated) ### 5/5 — Big Eye *2024-11-13, version 1.8* Really appreciate that these guys always have the right parts I need for my Big Eye. Thanks Oregon Dude’s! ### 5/5 — Must have app!! *2024-08-13, version 1.8* Great prices ### 5/5 — Great! *2024-07-11, version 1.8* Great app designed specifically for scooter swap shop. Sometimes out of stock items don’t show up and the notify me when in stock feature seems to be not working. Other than that 10/10 place to get your parts and message the team if needed. ### 5/5 — Best scooter shop in the world! *2024-05-13, version 1.7* Paul is extremely knowledgeable and very fast to respond and help with any questions. He pretty much held my hand throughout the entire build on my buddy 50. Can’t say enough great things about scooter swap shop! Fast shipping, great prices and the best customer support around! I wouldn’t shop for scooter parts anywhere else! ### 5/5 — Awesome Products and Customer Service *2024-05-05, version 1.7* Awesome customer service, selection, and prices for rare hard to find parts. Thanks for sponsoring the Ferry 2 Ferry ride in Seattle for years. Love seeing You wheelie crazy Guys yearly ### 5/5 — Scooter pros! *2024-03-22, version 1.7* The best scooter shop around! Great prices, reliable parts, excellent service, and fast shipping. What are you waiting for?! ### 5/5 — Best customer service *2024-03-01, version 1.6* They have all of the parts and knowledge you could ever need. Their YouTube video’s are great too! ### 5/5 — Everything *2023-12-22, version 1.5* If it’s worthwhile putting a performance part on a gas scooter , you’d find it here. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*