# Scopex — user reviews > 23 indexed App Store user reviews of Scopex by Dvand, rated 5.00/5 from 6 ratings. - Source: https://appshunter.io/ios/app/scopex/id6456889025/reviews - App overview in markdown: https://appshunter.io/ios/app/scopex/id6456889025.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (3 of 23) ### 5/5 — Customer service at its peak *2025-05-26* Mistakes are made, rather being frustrated to the team, better speak politely and encourage them to get rid of it. This help to see the root cause and eliminate as soon as possible which is a win and win situation for both. Not paid review but think twice we all are humans, who make mistakes and grow through it. Customer service was good via chatbox and quick. Cheers to the team ScopeX🥂. ### 5/5 — Transfer is easy *2025-05-23* I’ve been using ScopeX on my iPhone to send money from Europe to India, and honestly, it’s been a smooth ride. The app is clean, simple to use, and I love that there are no hidden fees. What I see is what I pay. The best part? The exchange rates are actually better than what I see on Google most days. I’ve used other apps before, but ScopeX feels faster and more transparent. Only thing I’d say is that the app is still growing, so sometimes there are small bugs or wait times—but their support team has been helpful when I needed them. If you send money home often like me, I’d definitely recommend giving ScopeX a try. It’s safe, easy, and does what it promises. **Developer response:** Hello Saurabh Thank you for the great review! We’re happy to hear you had a smooth transfer and got the best exchange rate. We appreciate your recommendation! ### 5/5 — It’s just really good with service and customer care *2025-04-04* Extremely recommend each and every Indian to use this app for amazing customer care service . at any point of time ping them in the chat, they are just right away available for you. Also, when it comes to the conversion rate, these guys gives the best. Huge and big thanks to entire team Thanks a lot for this wonderful brokerage free gateway. . **Developer response:** Hello! Thank you so much for the glowing review! We're thrilled to hear that you had a great experience with both our customer care and conversion rates. Your recommendation means a lot to us, and we’ll continue working hard to provide the best service possible. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not trust *2026-07-16* Very disappointing experience with ScopeX's referral program. I referred three friends as required for the promised €50 reward. Even after providing proof that I had fulfilled the referral requirements, they refused their promised reward. Customer support was not helpful in resolving the issue, which made the experience even more frustrating. Based on my experience, I would not recommend participating in their referral program or referring anyone until they improve the way they handle referral. **Developer response:** We're sorry to hear about your experience. After reviewing your case, we found that the referral reward criteria had not yet been fully met, as the referred user had not qualified under the program's terms. We apply these terms consistently to all participants, and thousands of customers have successfully received their referral rewards after meeting the program requirements. Unfortunately, we're unable to make exceptions outside the stated criteria. We appreciate your feedback regarding your support experience and will use it to improve our communication. ### 1/5 — Inability to find bank *2026-05-27* I am disappointed with the customer service experience. I have been repeatedly highlighting an issue regarding the inability to find C24 Bank in your list of supported banks. This problem has persisted for several months, yet there appears to be no clear intention or timeline for resolving it. Whenever I contact support, I do not receive a specific explanation for the issue or any clarity on when it will be resolved. I would appreciate a transparent update and a concrete resolution to this matter. **Developer response:** Hi, we're sorry to hear about your experience and the delay. We'd like to look into this for you. Could you please share the email address or phone number associated with your ScopeX account, or contact us via the in-app chat? This will help us identify your account and investigate the issue further. Thank you! ### 1/5 — Annoying bugs, not really usable *2026-04-25* The app is essentially unusable due to persistent bugs. Adding a new recipient doesn’t work, after tapping save, the sheet closes and the list remains empty with no explanation. It gets worse during transfers: I enter recipient details, proceed through the flow, and only at the final step does the app claim the recipient isn’t verified then deletes all the information I just entered. After repeating this 5-6 times, it’s beyond frustrating. This feels less like a minor glitch and more like a broken core feature. ### 1/5 — Slow transfer process *2026-04-12* I tried to transfer 500 euros in the morning at 8 am , while transferring the amount it was written it will arrived in 3 hours but now already the 10 hours have been passed still my funds are not transferred In the application it’s showing that transfer is in process but on my email it’s showing that your transfer has been failed and the amount is already debited from my German bank. I don’t know what to do now . I have already contacted support team still my problem hasn’t been resolved **Developer response:** Hi Vedant, We're truly sorry for the trouble this caused! An unexpected issue on our partner's end led to the delay. Your transaction was prioritized and processed as soon as the issue was resolved. We know how stressful this must have been, and we're working hard to make sure it never happens again. Thank you so much for your patience and understanding, we really appreciate it! ### 1/5 — Bad Support *2025-09-26* I am very disappointed with ScopeX Money Transfer. I referred my friend to their service, but I never received the promised €10 referral bonus. I have contacted their support multiple times regarding this, and their executive, Gayatri, only kept telling me that she would escalate the issue. For the last three days, I have been following up with her, but I have received no response. This kind of customer service is unprofessional and frustrating. If ScopeX cannot honor a small referral bonus, it raises serious concerns about their reliability. ### 1/5 — Feels like Beta version *2025-09-11* The app says we transfer within 30 mins or 2 days (SEPA). But it does not fulfil the promise always!! 2 of my transactions got cancelled. Reason: Unknown I tried to change the address. But could not. Customer service said, you cannot change the name, number, email and address. And you cannot create a new account!!! What!!??? The team must look into this issue. **Developer response:** Hey there, we're sorry to hear about the issue you encountered. The issue has already been resolved, and you should now be able to complete your verification with your German number successfully. If you need any further assistance with your onboarding, please don’t hesitate to reach out to us at contact@scopex.money our support team will be happy to help. We truly appreciate the opportunity to improve your experience and look forward to hearing from you! ### 1/5 — Bad experience with Scopex *2025-04-08* A friend recommended me Scopex. While it’s giving the best value of Euro to INR, it started to look suspicious to me. I sent money on Tuesday, they say it will be transferred within one hour and in 2-3 days if there is some issue I still haven’t got it. It’s shows Transfer complete (On the way). The customer service said on Thursday that it will definitely be sent to me by Friday, but still nothing. I had a really bad experience and I will not recommend this. **Developer response:** Hello Hilal. We’re very sorry for the delays you faced and for the miscommunication around your transfer timeline. We understand how frustrating this experience must have been, especially after a recommendation from a friend. We take your feedback seriously and are actively working to improve both our processing times and customer support responsiveness. ### 1/5 — Worst service and no customer care *2025-04-02* I initiated a transaction on last Monday and it was showing 24-48 hrs to complete the transaction but till now the receiver didn’t got the money and it is showing that money is received in the ScopeX account. Then I tried to contact with their customer care but no response from their side also. I will not recommend this app at all because I was having emergency at my home and now my money got stuck and I don’t how I’m going to get my money back. **Developer response:** Hello. We sincerely apologize for the confusion caused by the "Transfer Completed" email, and for the delay in your transfer. We understand the urgency of your situation, and it’s clear we fell short in meeting your expectations. If you still have any concerns or need further assistance, please contact us directly at contact@scopex.money. We have also taken care to ensure that all support queries are responded to promptly. Thank you for your patience, and again, we apologize for the inconvenience caused. ### 3/5 — Congested UI+ Money displayed in scopex *2025-09-09* The homescreen has congested view about the euro to inr view. Also some buttons are duplicated. The button is trimmed of iPhone SE 2nd gen screens. Also the balance amount is shown on the scopex screen. Why? You just need an approval for transfer. You are accessing way too much user information. ### 4/5 — Surprisingly good *2025-06-24* First thing - We can trust 100% this app with our money. Yes there are some delays/issues with the transactions sometimes but they are only technical issues which were sorted out within hours. The support staff is very friendly and helpful. Ultimately the best app in the market for remittance to India. Highest price is guaranteed!! ## Most praised reviews (10 highest-rated) ### 5/5 — Best UX and Rate *2026-08-13* Overall user experience is very convincing thank any other app. Everything is done one by pne with no hours of waiting time. The rates are very much higher than other apps. **Developer response:** Thank you, Shubham! 😊 We’re glad you’re enjoying the smooth experience and exchange rates. Your feedback means a lot to us! 💙 ### 5/5 — 2 transactions of 9500€ I did are pending since.. euro to inr rate is going high and higher *2026-05-28* No response from support team. Wrote couple of emails yesterday and today .. very bad support team. They blocked my money of 9k euros .. beware before you do transactions.. very bad support team. Atleast they have to response by saying need some time etc.. ### 5/5 — Unsatisfied *2026-02-27* I had a really great experience with Scopex Money Transfer. The entire process was smooth, fast, and very reliable. The transfer was completed without any issues, and I truly appreciated how simple and convenient everything was. It gave me complete peace of mind. I would definitely recommend Scopex to anyone looking for a trustworthy and efficient money transfer service. **Developer response:** Hello Gitaljali. We are deeply sorry for the delay and understand how stressful it must have been, especially given the urgency of your situation. We strive to complete all transfers as quickly as possible, but sometimes, external factors can cause delays. Your transfer was completed within 2 days, and we apologize for not providing you with timely updates during this time. We recognize how important this was for you and are working hard to improve our communication and response times. We sincerely apologize again for the inconvenience ### 5/5 — Best app for money transfer *2026-02-17* Absolutely love this app so far and their customer service is really great. Before it used to take time to finish the transaction but now their update gets the transactions done easily. **Developer response:** Thank you so much! This review genuinely made us smile. So happy to hear you're loving the app. We've been working hard on making transfers faster and smoother, and it means a lot to hear that you've noticed the difference. Our Support team will absolutely love hearing this. Thank you for your continued support and trust💙. ### 5/5 — Safe & quick *2026-01-21* We can trust 100% this app with our money. Also i recommend this app to transfer your money and save your time. **Developer response:** Wow, thanks so much for sharing your experience, Hiren! We’re so happy to hear the app’s making things easier for you. Your recommendation means a lot to us🙌 Thanks again for your continued support! ### 5/5 — Easy and fast *2025-12-15* I Never expected to get such a good transfer amount from this app compared to others. As well there was problem with the bank but i had a conversation with the customer care the problem was resolved but it takes 2days. I would recommend this. Happy customer ### 5/5 — Best App for NRI- 0 charge and extra money *2025-09-29* I’m new for this application. Kudos to the scopeX team for delivering the new money exchange applications with such excellence, better price and 0 charges . Your hard work, innovation, and teamwork are truly appreciated! ### 5/5 — Quick and Clear Resolution *2025-08-13* Satisfied with the resolution and quick support. I highly recommend this app and stop using all rest methods as the rates are always higher than all other platforms. Also it takes 15-20 minutes in a normal scenario for the transfer. Thanks . ### 5/5 — Varghese Shaji *2025-08-09* Very fast. Simple interface. Very easy to understand. Best rate than all other applications and also more than Google exchange rate. I really liked it. I also did transactions. ### 5/5 — Top App für Auslandsüberweisungen! *2025-06-19* Ich bin absolut begeistert von SCOPEX! Die App ermöglicht es, Geld ins Ausland zu überweisen – komplett ohne Gebühren (0 € Charge) und mit einem besseren Wechselkurs als bei Google angezeigt wird. Die Überweisungen sind schnell, einfach und zuverlässig. Klare Empfehlung für alle, die regelmäßig Geld ins Ausland schicken! **Developer response:** Hello Romit. Thank you so much for your kind words! We're thrilled to hear you've had a great experience with our customer support and services. Your feedback motivates us to keep delivering the best service possible. Thank you for choosing ScopeX --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*