# Scotia Rewards — user reviews > 31 indexed App Store user reviews of Scotia Rewards by UpperClub Inc, rated 1.26/5 from 27 ratings. - Source: https://appshunter.io/ios/app/scotia-rewards/id1541864203/reviews - App overview in markdown: https://appshunter.io/ios/app/scotia-rewards/id1541864203.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 24 ## Newest reviews (17 of 31) ### 1/5 — This app is not working anymore *2024-08-30* The app was working fine now it’s saying the system is down for the past month I’m from the Bahamas it was working after the updated was done it stop can you fix it please I need to book my flights this is inconvenient for me **Developer response:** Dear user, thank you for taking a moment to share your feedback. In order for one of our agents to better assist you and understand where the problem comes from please click here (https://bit.ly/3SjRKt5) or email us at personalassistant@inupper.club with your contact information. ### 1/5 — This app is hot garbage *2024-01-23, version 1.3.1* It’s a burning tire fire ### 1/5 — Horrible App *2023-12-01* The Scotia Rewards app is horrible. Do not try redeeming points it is pointless. **Developer response:** Dear moo4500, the Scotia Rewards app is a benefit available only to Scotiabank® customers in select countries of the Caribbean. If you want to know more about the program and the participating markets, please contact your bank through its official channels. We’d be grateful if you would consider updating your feedback on App Store. ### 1/5 — App doesn’t work *2023-09-10* I’ve been trying to get this app to work for the pass three years now and nothing. I’ve called my local bank and they seem to not know how to get it to work either. This is so inconvenient as a multiple credit card holder. **Developer response:** Dear Moss242, the Scotia Rewards app is a benefit available only to Scotiabank® customers in select countries of the Caribbean. If you want to know more about the program and the participating markets, please contact your bank through its official channels. We’d be grateful if you would consider updating your feedback on App Store. ### 1/5 — Bad execution. We need the website access back *2023-08-01, version 1.2.2* I am surprised how bad this app is. It will not initialize even though I am a customer and have the Scotiabank app installed and working. I have had the app on my phone for months and it has never worked. I removed the app and reinstalled and it will will not integrate with my account. ### 1/5 — Doesn’t work still *2023-07-24* We in July and still not working **Developer response:** Dear Deddeed, the Scotia Rewards app is a benefit available only to Scotiabank® customers in select countries of the Caribbean. If you want to know more about the program and the participating markets, contact your bank through its official channels. ### 1/5 — Alerta Apple este banco hace fraudes *2023-04-08, version 1.2.1* Apple por favor deshabiliten al fabricante y al banco de esta aplicación, no sirve, abre brechas de seguridad en los iPhones y hacen fraudes a través de ella y el banco solo te bloquea las cuentas para cobrarte intereses y que no puedas hacer tus pagos ### 1/5 — La aplicación no sirve *2023-02-03, version 1.2.1* Soy cliente de Scotia, para que no vayan a responder mi reseña con su copy paste diciendo que solo funciona para clientes 🙂 y tampoco soy del Caribe. He estado intentando usar la aplicación desde hace más de 1 año y no sirve. Pésima aplicación. ### 1/5 — Retroalimentación *2023-01-21, version 1.2.1* Nunca abrió la app,; Mejor la eliminé, como es posible? Lamentable ### 1/5 — Garbage *2022-12-10, version 1.2.1* What’s joke of an app! Don’t work. Useless. ScotiaBank should be embarrassed. ### 1/5 — Crash de app *2022-10-19, version 1.1.0* No abre la app, se cierra. Ya la descargue varias veces ### 1/5 — An exercise in futility *2022-10-11, version 1.1.0* 1. The app doesn’t work. 2. Only the chat works, but doesn’t go anywhere. 3. It always under maintenance. Is this app a way of Scotia preventing customers from redeeming their points? That’s what it feels like. ### 1/5 — No abre la aplicación *2022-10-06, version 1.1.0* No funciona, la descargo y al intentar abrirla solo se pone la pantalla en blanco y no abre ### 1/5 — I smell class action *2022-09-20, version 1.1.0* This second rate garbage app, along with the constant changes to the Scotia Rewards program, seems like an intentional strategy to keep me from my points. ### 1/5 — App does not work *2022-09-19* Unable to launch app. Crashes when opening. **Developer response:** Dear dbcleare, the Scotia Rewards app is a benefit available only to Scotiabank® customers in select countries of the Caribbean. If you want to know more about the program and the participating markets, contact your bank through its official channels. ### 1/5 — No sirve *2022-07-22, version 1.1.0* La cochinada no se conecta ### 1/5 — Muy mala *2022-06-27, version 1.0.2* No sirve es mala ni se molesten ## Most critical reviews (10 lowest-rated) ### 1/5 — Truly the worst app I’ve ever used *2026-03-20* Tried for hours to redeem points to no avail. Chat assistant was useless and when I asked for a phone or email for further support they told me my only option was the app. Truly criminal and reporting this to the Consumer Protection Commission in the Bahamas. It’s clear that multiple users in the Bahamas have complained to no avail over the years — at this point it is criminal. ### 1/5 — Need to be Fuxes *2025-09-02* I was directed to this app from the Amex credit card section of the Scotiabank Caribbean app. However, I am unable to login because it keeps saying the cardholder name (my name) is invalid. This issue needs to be fixed. I see that this app has not been working for a few years. It does not reflect the high standards to which Scotiabank adheres. I rate the banking app quite highly, but this is a substandard product. ### 1/5 — Terrible *2025-04-13* If there was a zero for an app, this would deserve it. Like everyone says, you do what is asked and still nothing happens. Royal waste of time and effort. Scotia, you can literally afford to do better! ### 1/5 — Hasn’t worked in over two months *2025-03-26* I download to app to redeem points. It tell me I don’t have scotia app when I do. Totally useless and support doesn’t seem to be in a hurry to fix it ### 1/5 — Bloomfield *2025-03-11* This app does not allow you to ever get to the it keeps spinning I tried a dozen times impossible ### 1/5 — Disappointing *2025-03-09* This app does not work ### 1/5 — Doesn’t work *2025-03-02* I downloaded the app because it’s how to use my rewards and when I open it, it redirects me to website saying opening scotiabank app to authenticate. Then the website says I don’t have the scotia Caribbean app and I need to install it. But I have the app and I’m signed in on it. I have both rewards and bank app open and nothing. Ever works. Trying for over a week. Spoke to “alle” for help and just get the same response. She asks for a screen shot and there’s nowhere in the chat to send one. It’s pretty bad. ### 1/5 — Does not work *2025-01-26* This app has not worked since June 2024. Call and message the bank with no response. Maybe they have not paid the developer to fix this issue ### 1/5 — BROKEN!! *2024-12-09* I am in the Bahamas. This app used to work well, but now when you enter, the initial authenticate using the scotia banking app fails each and every time. Even using Face ID it fails every time. Very very frustrating , I am unable to spend the points I have earned. **Developer response:** Dear user, thank you for taking a moment to share your feedback. In order for one of our agents to better assist you and understand where the problem comes from please click here (https://bit.ly/3SjRKt5) or email us at personalassistant@inupper.club with your contact information. ### 1/5 — Still not working *2024-11-21* What’s the point of directing persons to an app that reviews show haven’t been working for over 2 years?!, the staff send emails on how to access it but clearly have no idea you can’t get past the log in. **Developer response:** Dear user, thank you for taking a moment to share your feedback. In order for one of our agents to better assist you and understand where the problem comes from please click here (https://bit.ly/3SjRKt5) or email us at personalassistant@inupper.club with your contact information. ## Most praised reviews (3 highest-rated) ### 5/5 — UX/UI *2025-04-23* Great experience ### 5/5 — Nice app *2022-12-12, version 1.2.1* The app works great! Easy to use. ### 5/5 — Scotia rewards app *2022-10-28, version 1.2.0* I did realize it is only for Caribbean --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*