# Scottish Rugby Ticketing — Digital wallet for tickets

> Digital wallet for official Scottish Rugby match tickets. (iPhone/iPad app by Scottish Rugby Union Ltd.)

- Source: https://appshunter.io/ios/app/scottish-rugby-ticketing/id1641680271 (this page in markdown: same URL + `.md`)
- Developer: [Scottish Rugby Union Ltd](https://appshunter.io/developer/1641680273)
- Category: Entertainment
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 37 MB
- Languages: English
- Released: 2022-10-06
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/scottish-rugby-ticketing/id1641680271/reviews.md

## What is Scottish Rugby Ticketing?

Scottish Rugby is now issuing all Scotland match tickets via the Scottish Rugby Ticketing App.

As well as being an integral part of Scottish Rugby’s drive for improved sustainability, access and security, moving to a paperless ticketing system is part of our digital transformation journey to improve the supporter experience on matchdays. There is no need to print tickets or wait for tickets to arrive by post, as our tickets are delivered instantly into your Scottish Rugby Ticketing App.

Secure
Your digital tickets cannot be lost, stolen or fraudulently copied.
The app prevents ticket abuse and protects you, the supplier and fans.

Engaging
The Scottish Rugby Ticketing App connects you closer to the event with exclusive content, offers, news and extras.

Straightforward
You can use the app to transfer tickets you have bought for friends to their Scottish Rugby Ticketing App.

Here’s how it works:

Download the App
Once you have purchased your ticket(s) through the Scottish Rugby website, you and all your guests will need to download the Scottish Rugby Ticketing App.

Register with the App
The first time you use the App, you will need to register. This must mirror the registration details on your Scottish Rugby Ticketing account (Forename, Surname, Mobile Number) for you to be recognised and for tickets to be delivered to the app.

Find your tickets
When Scottish Rugby release the match tickets (usually no later than two weeks before a game) you will find your tickets in the ‘My Tickets’ section of the App. To help keep your tickets safe and secure, the QR code for each ticket will only appear around 48 hours before gates open.

Make sure your mobile is charged on the day!
On arrival at the turnstiles on the day, have your ticket ready to scan with the QR code face up and make your way through the turnstile.

One ticket per device
Apart from children or dependents, it’s one ticket per device. Therefore, everyone for whom you’ve bought tickets must also download the App so you can transfer their tickets to their devices.

## Key features

- Digital ticket wallet
- Secure ticket access
- Exclusive content and offers
- Straightforward ticket transfer
- Paperless ticketing system
- Instant ticket delivery

## What do users think of Scottish Rugby Ticketing?

Overall sentiment: negative

**Pros**

- 🚀 Works well for some
- 👍 Simple and easy to use (for some)
- 🔒 Secure app for tickets
- 👍 Improved speed of entry
- 👍 Easy to transfer tickets (eventually)
- 👍 Functions as needed
- 👍 Welcome to the 21st Century
- 👍 Easy to install and verify
- 👍 Works brilliant
- 👍 Great App - works like a charm
- 👍 Season pass is safe

**Cons**

- 🐛 Won't accept activation code
- 🐛 Requires app for everyone
- 🐛 Not user-friendly
- 🐛 Tickets don't show until close to game
- 🐛 Dreadful app
- 🐛 Pile of rubbish
- 🐛 Data capture intrusive
- 🐛 Poorly implemented website wrapper
- 🐛 Terrible experience
- 🐛 Nothing of value within
- 🐛 Data harvesting!
- 🐛 App barely works
- 🐛 Tickets never come through
- 🐛 Flawed ticket transfer
- 🐛 Shambles
- 🐛 Joke registration process
- 🐛 Useless code acceptance
- 🐛 Long-winded process
- 🐛 Not good for poor sight
- 🐛 Problematic notifications
- 🐛 Terrible for out of country fans
- 🐛 Horrible app for groups
- 🐛 Absurd data request
- 🐛 Forced to use app
- 🐛 Unnecessary personal information
- 🐛 Clunky setup
- 🐛 Rubbish, complicated system
- 🐛 Awful, annoying, incessant notifications
- 🐛 Slow, signs out randomly
- 🐛 UX dreadful, terrible design
- 🐛 Rubbish app, unnecessary
- 🐛 Absolutely rubbish, unusable
- 🐛 Authentication issues
- 🐛 Only one ticket per device
- 🐛 Marketing control issues
- 🐛 Needlessly invasive data access
- 🐛 Unnecessary and discriminatory
- 🐛 Simply madness
- 🐛 Total waste of time
- 🐛 Hopeless, farcical
- 🐛 No verification email
- 🐛 Screenshotting invalidates tickets
- 🐛 Unnecessary, overly complicated admin
- 🐛 Rubbish, poorly executed
- 🐛 Chaos at turnstiles
- 🐛 Discriminatory against non-smartphone users
- 🐛 Unnecessary data harvesting
- 🐛 Totally unnecessary procedure
- 🐛 Total nightmare
- 🐛 Pointless, data harvesting
- 🐛 Huge inconvenience for groups
- 🐛 Terrible judgement

**Commonly reported bugs**

- Won't accept activation code
- Tickets don't appear until close to game
- App navigation links out to websites and scrolls off screen
- Transferring ticket shows no record or proof
- Tickets don't appear in the app
- Cannot opt out of marketing easily
- Login code not accepted
- App requires too much personal data
- Fixed screens prevent text resizing
- Still receiving emails to download app after installation
- No tickets available in app
- Login code not received via text for international fans
- Excessive time to create accounts
- Frustrating process to attach one ticket per phone for groups
- App authentication issues (phone number, email)
- App signs out randomly
- Verification email not sent
- Screenshotting tickets causes them to be flagged as invalid

**Most requested features**

- Allow buying tickets within the app
- Allow buying club tickets within the app
- Add tickets to Apple Wallet
- Include a map of Murrayfield
- Show bars and food vans on map
- Improve user experience
- Show booking details earlier
- Allow ticket screenshots without invalidation
- Improve marketing preference options
- Allow sharing tickets without accessing all contacts
- Provide clear instructions for ticket transfer
- Allow multiple tickets on one device
- Offer a PDF ticket option
- Improve accessibility for visually impaired users
- Fix screenshot warning clarity

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/scottish-rugby-ticketing/id1641680271/reviews.md

### 1/5 — Worst

*2026-07-18, version 5.7.1*

So unnecessarily complicated, and that’s not even the start of it. Kicks you out during ticket purchases and seat selection. Please someone sort this out

### 1/5 — Lesson learnt

*2026-07-07, version 5.7.1*

I stupidly offered to buy tickets to the rugby for a family member which I had never don’t before, I have never came across a harder more complicated way to buy anything in life than buying from Scottish rugby. Thankfully I will never attend a game as this has put me off for life.

### 1/5 — Won’t accept activation code

*2026-04-16, version 5.3.3*

Won’t accept activation code

### 1/5 — Bring back paper tickets

*2025-11-18, version 4.5.1*

Bit ridiculous everyone needs the app and 1 ticket per device

### 4/5 — Okay but could be better

*2025-11-17, version 4.5.1*

I think the app is fine but it would be nice to have the app do more and be a more all round Scottish rugby app. For example it would be good to buy tickets from within the app (also would be good to be able to buy club tickets as well). I’d also like to see the ability to add my ticket to my apple wallet for easy access at the gate. I guess another handy addition would be a map of Murrayfield helping you get to seats, useful for first time visitors (could also show bars and food vans?)

### 2/5 — Works but not user friendly

*2025-10-20, version 4.5.1*

The user experience is poor. Tickets seem to arrive a few days before the game so in that sense it works, but until then the app doesn’t show a booking at all. This means uncertainty that the booking is safe for the weeks and months between booking & game

### 5/5 — Works really well

*2025-10-20, version 4.5.1*

Don’t know why this has such a low review. Works really well and has really improved speed of entry at the match.

### 5/5 — Great Secure App

*2025-09-05, version 4.4.5*

Great secure app for receiving and transferring tickets

### 4/5 — Functions as needed

*2025-04-02, version 4.0.6*

It does the job. It's a bit clunky but once you're set up its easy to navigate. We didn't have the out of country issues another reviewer notes.

### 5/5 — At last!!

*2024-12-15, version 3.12.4*

Welcome to the 21st Century! A lot of people moaning but this really is the way ahead!! Helps cut out touts !!

## Frequently asked questions about Scottish Rugby Ticketing

### What is the Scottish Rugby Ticketing App?

The Scottish Rugby Ticketing App is a digital wallet for all Scotland match tickets. It allows fans to receive, store, and use their tickets directly on their mobile devices, eliminating the need for paper tickets or postal delivery.

### How do I get my tickets in the app?

After purchasing tickets through the Scottish Rugby website, you and your guests will need to download the app and register using details that match your Scottish Rugby Ticketing account. Your tickets will then appear in the 'My Tickets' section, with QR codes becoming visible closer to the match.

### Is this app free to use?

Yes, the app is free to download and use. It is part of Scottish Rugby's digital transformation to improve the supporter experience and sustainability by moving to a paperless ticketing system.

### Can I transfer tickets to friends?

Yes, the app allows you to easily transfer tickets you have purchased to friends. They will also need to download the Scottish Rugby Ticketing App and register to receive the transferred ticket.

### What are the benefits of using the app for ticketing?

The app offers enhanced security as digital tickets cannot be lost, stolen, or fraudulently copied. It also provides a more engaging experience with exclusive content and offers, and a straightforward way to manage and transfer tickets instantly.

## Version history (last 5 releases)

### 5.7.6 — 2026-08-04

Updates to consents for US numbers, bugfixes

### 5.7.1 — 2026-06-15

Updates to ticket transfers

### 5.3.3 — 2026-03-09

Performance and stability improvements

### 5.2.1 — 2026-01-18

Bugfixes

### 4.5.1 — 2025-09-16

Performance and security updates

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*