# Scout GPS Link — user reviews > 51 indexed App Store user reviews of Scout GPS Link by Telenav, Inc., rated 3.60/5 from 2,877 ratings. - Source: https://appshunter.io/ios/app/scout-gps-link/id866180950/reviews - App overview in markdown: https://appshunter.io/ios/app/scout-gps-link/id866180950.md - Rating breakdown: 5★ 1,197 · 4★ 654 · 3★ 282 · 2★ 161 · 1★ 583 ## What do users think of Scout GPS Link? Overall sentiment: negative **Pros** - 👍 Improved app performance - 🚀 Reliable navigation - 💡 Useful features like traffic updates **Cons** - 🐛 Frequent disconnections and sync issues - 🤔 Confusing or inaccurate directions - 🗺️ Lack of detailed map view - ⏱️ Slow response times and lagging - 🔌 Requirement to keep phone connected **Commonly reported bugs** - Incorrect street name pronunciations - Unreliable rerouting and destination tracking - Compatibility issues with certain vehicle models **Most requested features** - Ability to use app without phone connection - More customization options - Integration with popular mapping apps - Improved voice command recognition ## Newest reviews (13 of 51) ### 2/5 — Kind of a plain Jane… *2022-10-07, version 1.0.136* When you need to just put in an address to route something this works and has the audible. I can’t seem to get the map to cover my whole 6 inch screen, which would make it more useful than my phone. I’d also like to just have the map with no destination, just to watch my progress and see the streets that I’m going by …sometimes that’s more useful than routing I can’t seem to find a way to do that. There’s a lot of room for improvement and if for some reason you don’t have GPS on the phone you can use this…or no…you need your phone oh well ### 2/5 — Suddenly not connect to Bluetooth *2021-11-30, version 1.0.132* I was able to connect Scout Gas with my 2017 Lexus NX200 and I have been using the navigation system in my cars for few days. After few days I am not able to connect the Bluetooth with my phone anymore. My phone is connect the Bluetooth with the car with all other system, like phone, voice control and music. My phone Bluetooth is on, but I wasn’t able to run the Scout GPS in my car, it keeps saying not able to connect with my. Phone. Also when I am using the Scout GPS, the Bluetooth icon has a redline surround it. I was hopping it will fix but I try everything and wasn’t able to connect. Kind of disappointed about it. **Developer response:** Thank you for sharing your experience with Scout GPS Link in your Lexus. For Scout GPS Link app connectivity please reach out to sglsupport@telenav.com, for vehicle connectivity please reach out to the Lexus Guest Experience Center at 1-800-255-3987 for assistance. ### 2/5 — Not reliable at all *2021-11-14, version 1.0.132* Better to use an old-fashioned map if you actually want to get to your destination. Keeps trying to tell me to get off the interstate. Fortunately I know where I’m going so I ignored it. On our trip we asked it to add a gas stop to our trip. The gas station was 5 miles ahead just 1 mile off the route but GPS kept telling us to make turn after turn and after 10 miles of driving we were now 9 miles from the gas station ### 2/5 — Shows a large arrow at turns instead of map *2021-08-30, version 1.0.130* It’s cool that this app connects to my Lexus and then places the route on the cars built in screen. But, when approaching turns the map disappears and is replaced with a large arrow. This gets confusing with busy intersections or multiple turns available close by each other. I’ve missed my turn multiple times due to this. I’d give it a better rating if it would show the turn on a map view. ### 2/5 — Unreliable and Potentially Dangerous *2021-07-09, version 1.0.130* My wife and I purchased our new Toyota Camry last August. We are very happy with every aspect of our new car, except for this unreliable app. This app is great when it works, but several times it has stopped providing navigational service in the middle of a trip. Today, I got the error message that I must connect my phone to my car to provide moving navigation. Actually the phone was already connected via USB. Again, this failure occurred in the middle of a trip. This kind of unreliability is potentially dangerous, because a driver could be easily distracted in a vain attempt to get this app to work during a trip. Please be safe and be aware. ### 2/5 — Stinks on a 2017 Lexus RX350 *2021-06-11, version 1.0.130* This is 75% not worth it on the ‘17 Lexus RX350 I just bought. I don’t know if this is scout’s fault but I suspect it is Lexus - they make great cars but really stank on screen UI’s. Lagging behind most of their competition! You’d think this would make a map appear on the Lexus dash screen... nope! Ok then, the map must be visible on the phone? Naaahhhh...! In fact the phone screen is completely locked. About the only thing you get are voice prompts & turn by turn directions on the dash screen. No map, no easy way to navigate that screen, it really, really, isn’t worth it. ### 2/5 — Not good at all *2021-01-21, version 1.0.127* I just bought a 2017 sienna, when I saw the app I was, cool, gps included Used it twice and gave up Turn by turn instructions and a map that its useless for me, I see other users with a nice map. Mine is upside down, too small, and it shows me that Im going south instead of north even though Im going west. Didnt find any settings to fix that. So Ill stick with my phone apps since I have to use my phone anyways. Reminds me of my nissan gps, it would block me from using it while driving, not knowing it my passenger was looking for a place to eat on a road trip we took ### 2/5 — It is practically useless. *2020-11-10, version 1.0.126* This app is used to connect your phones’s gps to your car. However, it uses the gps from your phone, data from your phone, but it doesn’t even display the map on your phone or your car’s display. Let’s put it this way, if you have a phone that works with this app, you are likely to have google maps or apple’s navigation, both are better than this app because this app doesn’t display navigation map, only displays turn by turn. THEN WHY WOULD ANYONE USE THIS APP? What a waste of resources and effort. ### 1/5 — The worst GPS ever! *2020-02-29, version 1.0.119* By far the worst GPS I have ever used! Reroutes every 2-3 mins when nothing has caused it to do that. Shuts off in the middle of driving so I have to pull over and restart the gps all over again. That takes like 10-15 mins for it realize I want to use it and pull up where I would like to go. Just frustrating that even after all the updates, uninstalling the app and reinstalling it, it still doesn’t work properly. The whole point in getting a vehicle with the gps already on it is so that I don’t have to bother with my phone while driving!! Wish you guys would fix so it works properly already or Toyota uses a different GPS system in their vehicles!! ### 1/5 — Prehistoric App! *2020-02-24, version 1.0.115* So I use the app for GPS on my Toyota. The interface is horrible, like 90s. NO MAP! Not even 2D. Only turn by turn. It shows no lane. It shows no street before The next turn.... so you better know your “feet” “yard”. If you miss the turn it will tell you to make a U turn. Tanks. Lol. App is a joke. ... also it tells you “destination is ahead” you don’t know it it left or right. REALLY??? .... last but not least, most of the time it does not integrate with car Bluetooth. You have to close app try again... and again! HORRIBLE Used to have proper GPS on my previous car. They told me the Scott app is better than car-installed GPS. Really? If you like listening to good old fashion records instead of music on your phone, you might like the “nostalgic “ look of this app. ### 1/5 — Not Happy *2020-01-06, version 1.0.113* I just purchased a 2020 Corolla and discovered the map feature was NOT working. Toyota support had me download Entune 3.0 and Scout Link. I have tried repeatedly to have the active map feature work. No success. App prompts me to connect with USB which while NOT a big deal is something I did NOT have to do in the 2016 Corolla. I saw the map on one of my attempts but taking the car for a ride around the block proved useless in that the map did NOT show that I had moved. Map is not showing again after too much experimenting. Right now all I can say is either Entune 3.0 is the problem or Scout Link is NOT user friendly and certainly NOT ready for prime time. If I am at fault correct my approach, but from other comments I see here I AM NOT ALONE. APP NEEDS TO BE UPDATED! Sorry to say from my experience the app is garbage and I AM trying to be polite. NOT HAPPY👿 ### 1/5 — Difficult to Use *2019-12-22, version 1.0.113* I get the idea of safety features, but the features severely limit its use. First, I keep my phone in my purse, which may be in the back seat or in the cargo area. Before you can use Scout, it prompts you to open the app on your phone. That completely takes away the hands-free purpose of safety features because my eyes are off the road, digging around for my phone then opening my phone, scrolling to find the app, then clicking on it. Way too much attention away from driving. Then on the flip side, when traveling with my husband and when the voice prompt can’t recognize the address you need to find, it won’t let a passenger enter it on the screen OR on the phone. These safety features make the app completely unusable unless you pull over (on a busy highway) and allow the app time to decide you are “safe” to enter data by hand... the same as you were safe to be reaching for your phone in the back seat while swerving on the road so that you can open the app and then request directions by voice. ### 1/5 — GPS *2019-12-13, version 1.0.113* Honestly I don’t know where to begin about this app scout. If I could give it a 0 star I would. So I recently traveled home to TN state for Thanksgiving 2019. I put the address in the scout gps. Of course the service was weak, plus I have to turn the car off,& on, again serval times to try & get a connection. Call Toyota & they pretty much don’t care. So yes I strongly dislike the new way of gps. Anytime I want to use this app it’s a daily problem. Toyota needs to do a recall on all vehicles using this sorry app. Please if you care about your customers please update or fix this stupid app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Discontinued after October 30th. About time *2023-10-16* I would say at least you tried, but everyone knows you didn't. This is why your abysmal gps that was installed into every 2018 and newer Toyota, is now being discontinued. It was a failure from the start. It's not even comparable to other gps's because it's so terrible. You got your Toyota bucks so now it's time to discontinue service. You should embarrassed and ashamed. You provided nothing, and after the 30th there will be nothing but the faint residual headache from ever having to use this awful gps. For any developer that want to leave their two cents in a response that I can't reply to. Don't waste your time. You should probably start cleaning out your desk and looking for new employment. ### 1/5 — Fix your app *2022-10-25, version 1.0.136* Your app cost me toll money. We had a long move and had a 4 vehicle convoy with two being large moving trucks. The app got confused and lagged when needed most ( around a large city toll road) and it sent us all over the place. I had to switch to google maps just to get back on track again but after we arrived at our new house the tolls caught up with us. So thanks for that. I would recommend that Toyota remove your app from their vehicles as the app is inferior. I’d rather trust a brand new private in the army with compass and map before using this again. ### 1/5 — Hot garbage is putting it nicely *2021-08-24, version 1.0.130* On a normal day, it refuses to start, crashes, or won’t connect. On its best days it “works” but it only tells you distance and has an arrow on the screen to point which way to turn when connected to the car. The only time a map is shown is when the phone is disconnected and you are using the screen on your phone, at which point why not just use Waze? The screenshots that show an actual map on the car screen are at best misleading, but most likely a blatant lie. If I could give it 1 star I would, along with Al Mathison at Kolar Toyota in Duluth, MN for lying to me about the nav system in the first place. ### 1/5 — Why make an app that is this terrible?! *2020-05-02, version 1.0.119* If you’re going to invest time into an app for GPS purposes then make it user friendly. Make it run like a real GPS on the car screen where it will show real live driving location and street maps. You images show that feature for some vehicles, if this is an app that provides the feature then it should transfer those features to the vehicle screen. Judging by the ratings I’m not the only one thinking this. You should fire your app developers cause they are obviously clueless to what this app needs to do for people! ### 1/5 — Zero functionality. ZERO. *2020-05-01, version 1.0.119* Horrible. Need 2 apps, entune and scout to navigate in my 40,000$ minivan. Consistently plans a route 10-25 minutes longer than Waze. Disconnects frequently and takes several minutes to restart everything and reconnect. I need to be connected to Bluetooth AND a cable to get a moving map, AND my phone needs to run the app while using the car app. Honestly, who designs such a product. Had the car almost 2 years and gave this 3 chances over that time to improve. At least you don't charge for it. Sorry if this is harsh, but Im not going to sugar coat a product this awful. ### 1/5 — A total waste of time. *2020-05-01, version 1.0.119* One star gives Scout way too much credit. Since my Camry forces me to use it, I do, even though it usually steers me wrong. (Pun intended) •It tells me to turn in 100 feet. Too bad the street was only 50 feet ahead and I miss the turn. •It doesn’t say a thing and then it says turn in 30 feet, but I just passed the street. •It says turn right. Too bad my destination was on the left. •It drops dead in the middle of an unfamiliar trip and I’m left to stop at gas stations to ask directions. •It doesn’t always go the shortest way, even when there isn’t any traffic the short way. •When there is a traffic issue, it gives you the opportunity to take a different route. Too bad there is such a short time to press ‘OK’, it’s usually too late. I’m driving- not looking at the screen every minute. •Certainly it can’t pronounce half the street names - even the easy ones. •Sometimes doesn’t start right away and all directions are a minute too late. •If TOYOTA doesn’t switch out this GPS app, this will be the last TOYOTA I buy. I’m sure there are more things I hate about Scout but this is all I can think of now. Instead of telling me thanks for my comments, do an upgrade that fixes all of the above. Other people have complained about the same things. FIX IT - PLEASE!!! ### 1/5 — SO FRUSTRATING *2020-04-29, version 1.0.119* I use both Apple Maps and google maps. Each have their up and downs but nothing could have prepared me for the horror and anger I would experience trying to use this app with the dash of my brand new car (I used to have a magnetic plate that would prop up my phone on the dash). It takes FOREVER to load and reroute, even when hooked up to the car via usb cable still won’t provide a map, and the directions (if you can figure them out) lag behind and are just bad. (Instead of telling me to turn left, it had me take 3 right turns) 😡😡😡 I really want to love driving my new car, but navigation is a must. Please fix this app! Fix the lag, fix the visual map. And please help it learn to give concise easy to understand directions. ### 1/5 — Toyota dropping the ball ! *2020-03-16, version 1.0.119* This app came with my new 2018 Avalon, and I thought there was something wrong with the car. I took the car back because of the lack of response when attempting to enter a location using the cars touch screen. (Which works perfectly well when not using navigation). Then realized it was the piece of crap app that Toyota offers its customers purchasing their top of the line sedans. As I discovered when I rented a Toyota 4x4 suv that cars navigation was far superior the the Scott App. Though Toyota has finally enabled car play in 2019 models and up, it still leaves a bad taste in my mouth about this app and Toyota. ### 1/5 — West means South right? *2020-03-15, version 1.0.119* Used the app while driving back from Milwaukee Wi with my granddaughter and it kept telling me to turn right on West ...when it was really South. I kept getting so confused I missed my turns and had to turn around and go back a couple of times. If I was alone I wouldn’t have been as upset but I had my 4 year old granddaughter with in a busy city so yeah not cool. This app says the names of streets that aren’t even remotely close to what you are turning onto it is almost like the street names have changed and the app isn’t updated and I drive a brand new 2019 RAV4. I too was misled by the GPS from the dealership and tried to switch to a different vehicle but my only option was a higher upgrade car and more money. Very disappointed Toyota. Hose to use this as a navigational system. This is my third Toyota and I wish I would of never traded my old one. ### 1/5 — Sorely lacking *2020-03-10, version 1.0.119* What a bad joke this app is. The search screen doesn’t even work at all for me. Searched on my phone the name and city of my destination, was then able to finally see it on the dash board screen only to be taken to the destination that had been closed EIGHT months ago. Had to use google maps to finally get to my desired location. Oh but wait....this app thinks it’s okay to use ‘unnamed street’. Folks it’s 2020. I’m just thankful for GOOGLE MAPS....because Scout is useless to me and shame on Toyota for partnering with such an inept navigation system. Wonder when your last update was, 1980? ## Most praised reviews (10 highest-rated) ### 5/5 — Much better than before! *2020-05-27, version 1.0.119* About a year ago when I just bought my car I didn’t like Scout GPS at all because it failed at the first use that I could not get it worked then I have to use the app in my phone. Recently I gave it a try and it worked well after I update the app. Thank you for great improvement on the app. ### 5/5 — Scout GPS *2019-04-11, version 1.0.103* I’m sure others with more experience with interactive auto/GPS systems than I have. But even without written instructions, we figured out how to not only work, but even used it to make a fairly difficult nav. day enjoyable. We have only given us bad directions, forcing us to use an alternate by retrace our steps. Subsequently, we discovered that Scout might have correct. Thanks for a nice, handy, and accurate product. ### 4/5 — Needs More Changes *2022-11-02, version 1.0.138* I am having a hard time trusting this app. I use it locally to find businesses that I go to since it helps to know that you have arrived when there is lots of traffic. I find that I can be on the street where the business is located and Scout GPS will continue to have me leave the correct street and go back to the freeway if I had chosen the freeway as the route initially. It should reroute itself to the street you are on and just find the address. ### 4/5 — Good app but could be better *2021-08-16, version 1.0.130* Have been using on 2018 tundra since buying in 2018. Some early sync problems with iPhone Bluetooth but generally stable after the 1st yr. still occasionally I have issues with con to IPhone but normally can solve after a few minutes. Only real negative is it is lack of features of some map apps and a limited virology maps. But it works and is accurate when using to find my way around. ### 4/5 — Improved app *2020-01-01, version 1.0.113* Scout has improved. The navigation is good and integrates well with my car. The connection generally works well, but sometimes it does not connect. Apart from restart, I could not get it to connect. Not being able to connect on those rare occasions is my biggest issue since it affects reliability. It works well to show routes and suggest alternate routes based on traffic. Some other improvements would be able to input airport terminals for JFK and other major airports. ### 3/5 — Too Many Steps to Reload *2022-06-27, version 1.0.136* If you shut off the vehicle for lunch or fuel or whatever, it would be nice to just jump in and go. It should assume you’re simply continuing your same journey. Instead, you have to open the app again on your phone and the vehicle. Then choose “Recents”, select the destination you were already on, and finally select the preferred route again. It is just annoying that you have to go through all those steps every time you shut the vehicle down. ### 3/5 — Wasted potential of a gps app *2021-12-07, version 1.0.132* Scout has loads of features that seem to be better than other competing gps apps. The unfortunate part about Scout is that its inhibited by having to have the app always on your screen when not in use. Safety feature or not, it seems to be a major fault that would otherwise make this superior to say Apple Maps or Google. If the integration is as seamless as CarPlay and if the ability to LOCK YOUR PHONE SCREEN TO SEE THE MAP is fixed then the argument of a better maps app would be a no-brainer. Otherwise the ability to see carpool traffic, driver icon customization and less UI map clutter makes this a better (if not deeply flawed) experience than most competing apps. **Developer response:** Thanks for the feedback. We really appreciate you taking the time to let us know. Please reach out to us at sglsupport@telenav.com for any additional support ### 3/5 — Gets the job done *2020-06-22, version 1.0.119* Overall it’s fine. Sense I don’t have Apple CarPlay this is a compromise without directly using my phone gps. Stuff I do like: the turn-by-turn directions, ability to call a business you are navigating to. Stuff I dislike: having to have the app open on my phone in order to use it, if my phone is connected be it Bluetooth or aux then it is connected to the vehicle and should not need the app open. Do not like that the map is only a Birdseye view of the whole trip, Should have an option to see the map zoomed in. If those couple of features were fixed I would use the app much more. ### 3/5 — Bad, then Good! *2019-08-06, version 1.0.107* My initial experience with the App was quite disappointing and frustrating, but I can tell you, if you do an internet search on how to work out the bugs of the real time maps, you have a very solid GPS that you can count on to direct you well, and charge your phone at the same time. To sum it up; have your phone connected via Bluetooth to the car prior to turning the key (meaning connect your phone and then turn off the car - the first time) also plug in the usb before starting. You should open Entune and Scout prior to starting as well. Yup, none of that is intuitive, but I did it per the instructions and sure enough it worked great, and my frustration is gone. ### 3/5 — Standard GPS but could be better *2019-03-04, version 1.0.101* Okay Scout is getting significantly better and more reliable but it can do better to compete with the other FREE gps apps. My complaints are these... There is a significant amount of lag when navigating (not sure if it's my internet connection or the GPS signal but I live in a major city and this should not be an issue). Secondly, not often but sometimes Scout and Enform 2.0 will disconnect (not sure if it's Enform that's causing the issue but since the Enform update haven't seen it disconnect). Third, the traffic feature could be better, it does not announce traffic upcoming and on the split screen, I am unable to see the traffic ”color” on the route (perhaps make it more pronounced). Lastly, a speedometer and lane assist would be features that we would appreciated. Scout please fix and I promise you your ratings will go up. Overall, the app has potential and its actually not a horrible app as compared to whatever Scout version in fall 2017. **Developer response:** Thanks for sharing your idea with us. We’re sorry the experience in the beginning was not positive. We’re always trying to make Scout GPS Link better and appreciate your feedback. If you require any assistance or would like to provide more feedback please email us at sglsupport@telenav.com --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*