# Screambox — user reviews > 114 indexed App Store user reviews of Screambox by Cinedigm, rated 3.70/5 from 556 ratings. - Source: https://appshunter.io/ios/app/screambox/id1589278221/reviews - App overview in markdown: https://appshunter.io/ios/app/screambox/id1589278221.md - Rating breakdown: 5★ 342 · 4★ 27 · 3★ 24 · 2★ 25 · 1★ 138 ## What do users think of Screambox? Overall sentiment: negative **Pros** - 🎥 Good selection of horror movies - 🎥 Freddy's Nightmares is a great addition - 🎥 Curated horror content by Barbara Crampton **Cons** - 🐛 App crashes and freezes - 🔌 Casting/AirPlay issues - 🔍 Lacking Apple TV app - 🔒 Subscription issues (unable to upgrade, cancel, or access content) - 🤕 Poor user experience (UI, navigation, etc.) - 🚫 Limited content availability in certain regions **Commonly reported bugs** - App crashes on launch or when trying to play content - Subscription issues (unable to upgrade, cancel, or access content) - Casting/AirPlay not working properly - UI/navigation problems (play button overlapping, unable to scroll, etc.) **Most requested features** - Add more underground/extreme horror movies - Improve app stability and performance - Develop Apple TV app - Allow subscription management (upgrade, cancel, etc.) directly in the app ## Newest reviews (18 of 114) ### 2/5 — App keeps closing on all devices *2025-12-05, version 3.1.7* I love the service but currently I cant watch anything cause the app on my apple tv keeps force closing and the same with the app on my phone PLEASE FIX ASAP ### 2/5 — Updates are buggy and causing crashes *2025-12-03, version 3.1.7* Ever since the most recent update, the app is crashing on both my iPhone and iPad as soon as I try to navigate anything. Try to scroll down? Crashes. Try to sign in? Crashes. Please fix these bugs so we can use the service we are paying for. ### 2/5 — Constantly crashes *2025-08-10, version 3.1.2* I like the content okay but there are so many issues with this app I’m not sure I will keep my subscription. I have yet to make it through one show or movie without it crashing. Forget trying to use AirPlay. Very frustrating. Please fix the bugs. ### 1/5 — DO NOT USE, DO NOT SUBSCRIBE *2025-07-18* I received a one month free trial from a piece of Terrifier merchandise that I got for Christmas, and I’ve been trying desperately to cancel the recurring charge for months. If you try to cancel in the app, it redirects you to the website. On the website, it gives you an error if you want to cancel your subscription. Then, if you try to go to the support section of the website, it says “error: you do not have access to this portal.” The link doesn’t work and they don’t have a support phone number or email listed anywhere else in the app or online. I then tried to delete my account, but it won’t let me delete it while I have an active subscription. The worst and most frustrating experience I’ve ever had with any kind of subscription. I’ve been scammed out of almost $50 at this point. **Developer response:** Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com ### 1/5 — Invasive *2025-07-06, version 3.1.2* I’ve never had an app request to sign to my Apple account as much as this app does. Regardless if I was subscribed or not, it kept on prompting me to sign in to Apple but I have no issues with the App Store. Why are you requiring me to sign into Apple for browsing the app. ### 4/5 — Love the app, just one error *2025-06-19* I love this app and it comes at a very reasonable price! My only complaint is that if you have an iPhone with no button there’s no programming to make the white bar at the bottom of the screen go away after a little bit like other streaming apps. It sort of breaks the immersion of the movie/show you’re watching **Developer response:** Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424-777-2293 Website – www.screambox.com ### 2/5 — Subscribe *2025-05-24, version 3.1.1* I subscribed watched terrifier 3 once and then every time I tried to watch something it told me “need to subscribe” tried the support part and took me to a website not affiliated. ### 1/5 — Waste of money *2025-05-21, version 3.1.1* Bought the subscription still tells me to subscribe but my apple account says I have the subscription. Can’t watch anything and when I try to log in on other devices with same credentials it says they are invalid. Same on my tv I was able to log in to it through my iPad but can’t watch anything on either device. ### 3/5 — Can’t access on one of my tv or phone *2025-05-18* I like scream box but unfortunately I’m unable to download it on my main tv or computer because it says to many devices which I deleted and unfortunately still can’t access my subscription paying for something that I can’t enjoy where I want to watch it at please do better **Developer response:** Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com ### 1/5 — App needs updated… *2025-05-02* Search feature in this app is OLD! Takes forever for the update PER LETTER - Does not support any dictation either. Cannot setup different profiles for family members. Sidebar menu overlaps with Main window making things difficult to read (on ATV 4K, with a 4K TV. Update March 27, 2025: Unsubscribing is a nightmare. I had to unsubscribe from the very same laptop that I signed up for the service. I tried using the iPhone app and the Apple TV app and it told me I needed to cancel from the same device Insogned up from. Which was a laptop website. Goofy service and support is no existent. Updated 5/2/25: Unsubscribed and was offered 3 months at .99 each! Took them up on the offer and realized more issues with the app. Screambox doesn’t always keep track of what you watched. I was 40 minutes into a movie, exit out of the movie and app using the back button on Apple TV. Once I came back to finish the movie it was not listed under Continue Watching and when I started the movie again it started from the beginning and I had to watch the commercial again. BTW, the trailer’s audio kept saying the same thing over and over as the video of the trailer continued on. Had to exit the app again and then restart it until the trailer showed audio and video in sync. If this company would update the app, I might be able to stay, but not with all the issues. No developer has reached out to me as of May 5, 2025. **Developer response:** Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com ### 3/5 — So so *2025-04-13, version 3.1.1* Won’t let the app cast to tv for some movies ### 1/5 — App needs updated… *2025-03-27, version 3.1.1* Search feature in this app is OLD! Takes forever for the update PER LETTER - Does not support any dictation either. Cannot setup different profiles for family members. Sidebar menu overlaps with Main window making things difficult to read (on ATV 4K, with a 4K TV. Update March 27, 2025: Unsubscribing is a nightmare. I had to unsubscribe from the very same laptop that I signed up for the service. I tried using the iPhone app and the Apple TV app and it told me I needed to cancel from the same device Insogned up from. Which was a laptop website. Goofy service and support is no existent. ### 3/5 — cant cancel subscription *2025-03-18, version 3.1.1* i subscribed mainly to watch the terrifier 3 documentary. once i watched it i wanted to cancel my subscription. it says i can’t do that off of my phone. the customer support is currently unable to be accessed for me. mainly leaving this review just to possibly get some help from the team. ### 2/5 — Doesn’t support Airplay *2025-03-14* There are a lot of movies I wanted to watch on this app. I subscribed thinking this is going to be easy to use like any other streaming app. Immediately, I try to watch a movie via Airplay. It doesn’t play smoothly on my smart tv. It often pauses randomly or it will have connection issues. I tried to cast the app using chrome cast. It also had connection issues. I make sure my OS is updated on both my phone and tv. I try another tv in my house. Still have the same problems. I contacted customer support. I was told Screambox doesn’t support airplay or chrome cast. I guess this will be my first and last month paying for Screambox unless they fix this issue. **Developer response:** Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com ### 1/5 — I joined months ago now without that password I can’t seem to get in. Even with the instructions. *2025-03-08, version 3.1.1* Help ### 1/5 — Garbage *2025-02-16, version 3.1.1* Just signed up for a monthly plan and the app is still asking me to upgrade. ### 1/5 — Doesn’t work *2025-02-15, version 3.1.1* After subscribing I wanted to watch Terrifier 3 and it connects to my chromecast and acts like it’s going to play and then disappears. And it won’t let me cancel now either so I have to take time to email and wait for support. Extremely frustrating. ### 1/5 — Poor Selection and Deceptive Marketing *2025-01-11, version 3.1.0* Subscribed because it said it was the only place to see Terrifier 3 and then it is nowhere on the app. In fact, there are very few decent horror movies there and those that are can be found on other services too. Cancelled before the free trial was over. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lag *2026-03-08, version 3.1.8* The most laggiest buggiest streaming service I’ve EVER used ### 1/5 — Account issues after paying for a year subscription *2025-12-11, version 3.1.8* I paid for a year subscription and on my iPhone 16 pro I can’t even sign into my account almost at all…it works whenever it wants to and I have the app and I’ve tired though website but this sucks ### 1/5 — Crashes *2025-12-05, version 3.1.7* The latest version crashes immediately. A reinstall will not fix it. ### 1/5 — Change devices *2025-11-28, version 3.1.6* You can’t change devices ### 1/5 — New version crashes my iPad *2025-11-01, version 3.1.6* The app has always been a little rough around the edges. The new version crashes as soon as it loads. ### 1/5 — Can’t even watch *2025-10-24, version 3.1.4* Bought on YouTube then noticed I can’t find a single movie on YouTube excluding the free to everyone posts. Then tried to use my same email to log into the app and was told the account doesn’t exist. Apparently this is a common issue. ### 1/5 — Would be great if app actually worked *2025-09-27* Aside from ones phone, how are we supposed to watch films? And either way, through the app or web browser, it will load the sound of two movies playing at once, the only solution to stoping the background sound is to close the app or browser. On Firestick, the app fails to play any content, and on many devices the app simply isn’t available. I don’t get it, what are we paying the subscription fee for exactly? To look at the box covers of titles we could potentially watch? How is this considered an acceptable product to market? Like who sat down and was like, yeah this doesn’t work at all, it’s perfect. Job well done. **Developer response:** Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com ### 1/5 — Airplays ads with no problem, but content?? Nah *2025-09-10, version 3.1.3* Decent selection, but it is so annoying how it will play its ads and plugs flawlessly but the moment you try to watch an actual movie, it just quits. Or even better, it loads another series of ads, THEN quits. Going to ragequit and delete app, maybe re-download in a year to see if they’ve fixed their garbage app. ### 1/5 — Ads? *2025-08-22, version 3.1.2* App plays ads when web browser doesn’t. ### 1/5 — The app is ruined *2025-07-19* I used to love this app but a bunch of bugs have come up that makes this impossible to use. First of all, the bar at the bottom of the screen never goes away while watching something. Second, if you opt for the paid version, which I did, you still have to watch ads which I find absolutely ridiculous. There’s not even an option to pay extra for no ads. The 3rd issue comes with the iPad app not allowing you to scroll thru content in landscape mode, so if you have a case with a keyboard or a case that keeps it held up for you, it won’t work for you. I’m going to keep my subscription for another month but if nothing changes I’m just going to cancel, not worth the hassle. **Developer response:** Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424-777-2293 Website – www.screambox.com ## Most praised reviews (10 highest-rated) ### 5/5 — Martha *2025-04-02, version 3.1.1* I love all the horror movies on here great stuff ### 5/5 — So Far So Good *2025-02-23* I just bought a subscription, mainly for Terrifier 3. And I’m pretty impressed so far. The selection runs a little more obscure, a little bit darker, a lot of foreign horror films - which is all right up my alley! No playback issues on either my phone or my Roku tv. My only little suggestion would be to have a menu section specifically for foreign films, or at least list what country they’re from in the description. But otherwise, I’m pretty happy so far. **Developer response:** Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424-777-2293 Website – www.screambox.com ### 5/5 — Scream Box Fixed the Issue *2024-08-13* Had a ton of issues signing up for a month, but Scream Box made it right. Took a couple of weeks though. **Developer response:** Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424 242 1178 Website – www.screambox.com ### 5/5 — Finally an Apple TV app! *2023-06-02* I had an issue signing into my account, and Screambox customer service answered my request within minutes and resolved my issue. If you love horror movies, definitely worth paying for a sub, especially considering how inexpensive it is. Was very happy they now have an Apple TV app. Hopefully they’ll have Play Station/Xbox apps in the future. :) ### 5/5 — Fantastic New App Update! *2023-04-19, version 2.0.5* The Screambox team continues to improve the app and service. This New version works fantastic and I can cast it to my TV for big screen horror bliss. Looking forward to fun future app features! ### 5/5 — Huge improvement under new ownership *2023-04-18* I love this service even more since the big upgrades were made. Tons of horror movies and shows I know about and love and a crazy big archive of deep cuts that I’m just learning about. Well done Bloody Disgusting! ### 5/5 — Amazing horror content *2023-04-18, version 2.0.5* Has some of the best stuff in horror! Some amazing docs, shows and movies. Really made for all horror fans! ### 5/5 — Pretty cool *2023-02-11* I downloaded and subscribed last night. It’s yearly subscription isn’t much more than what some streaming services charge per month. I’ve seen a lot of negative reviews about the app and casting, but so far I haven’t had any problems with Vizio smart-cast. Maybe they fixed that in a recent update. Overall, I think it’s worth supporting indie films and having a ton of cheesy/disturbing/scary content to watch ### 5/5 — Working great *2022-11-22* When I first downloaded the app it had some bugs. Seems like they are working the bugs out. I’m not much into beta testing but I am into horror. So keep improving the app. Thanks again. ### 5/5 — Horror Fans Have A Home! *2022-11-09, version 2.0.2* A streaming service for everyone who loves horror. A great app with some amazing content. A must download for those who love the horror genre. The perfect place to discover or rewatch some amazing horror movies. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*