# SD-Mobile — Rossware's Service Desk Mobile

> Mobile tool for technicians using Rossware's ServiceDesk software for job management. (iPhone/iPad app by Rossware Computing, Inc..)

- Source: https://appshunter.io/ios/app/sd-mobile/id1478924293 (this page in markdown: same URL + `.md`)
- Developer: [Rossware Computing, Inc.](https://appshunter.io/developer/656407689)
- Category: Business
- Price: Free
- Rating: 2.55/5 from 11 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 26 MB
- Languages: English
- Released: 2020-03-12
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sd-mobile/id1478924293/reviews.md

## What is SD?

SDMobile is a tool for technicians of companies that use Rossware's ServiceDesk software.

Features:
* View the daily job list
* Report on jobs
* Report time punches
* Create estimates/invoices
* Take credit card payments
* Order parts
* Reschedule jobs
* Send interoffice messages
* View the daily part pickup list
* Create new jobs
* Initiate robocalls
* Fixed image previews

## Key features

- View daily job list
- Report on jobs and time punches
- Create estimates and invoices
- Process credit card payments
- Order parts
- Reschedule and create new jobs
- Send interoffice messages

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/sd-mobile/id1478924293/reviews.md

### 1/5 — App

*2025-08-05*

This app is horrible & very outdated it’s the worst app with scheduling I’ve ever used.

### 1/5 — New update

*2025-06-13*

Freezes constantly and have to force quit and restart.
Still no fix , this app is costing me money and time. Swift link was better than this garbage.

### 1/5 — Trash

*2025-06-02*

Service desk and all related technology is beyond outdated. I have pleaded with them for nearly 5 years to get with the times. No change. I can’t believe how much $$ I paid for this software, and still paying monthly fees. Do not buy this outdated garbage. I like to be professional and my customers expect me to. Part of this is staying current with modern, common business technology. There are many current options at a fraction of the price and are infinitely better!

### 1/5 — Keeps Crashing

*2025-05-12*

Keeps crashing Everytime you go back out of a job. Other items are questionable also.

### 1/5 — Poorly optimized for iOS

*2025-05-06*

The app is virtually unusable on my brand new iPhone 16 Pro. Text boxes are covered up by the keyboard I’m typing with so I can’t see anything. Tabs also hang up so I have to switch to an alternate tab and then back to the one I wanna use again to get it to unfreeze. This app has been terrible to use since day one.

### 3/5 — New update

*2025-05-02*

Freezes constantly and have to force quit and restart.

### 5/5 — How we sing for this app

*2024-12-30*

I used this app in another company, I like to use it for my new business

### 5/5 — How do you sign up for this

*2023-02-27*

How does my company sign up for this ?

### 5/5 — Great upgrade

*2021-10-12*

Once you get the hang of it, really good. Import blue book , plus prior history. Call customers and take quick pics right from software.

### 1/5 — Terrible layout.

*2021-01-21*

Not user friendly at all.  At least in the old version you could see al, the pertinent information or complete an invoice all on a single screen. Having to switch screens and open and close drop down menus to get the information you need or to complete parts orders and invoices is a step backward, not an improvement.

## Frequently asked questions about SD

### What is SD-Mobile used for?

SD-Mobile is a tool for technicians of companies that use Rossware's ServiceDesk software. It helps them manage their daily job list, report on jobs, and handle various administrative tasks on the go.

### What features does SD-Mobile offer?

SD-Mobile allows users to view their daily job list, report on jobs and time punches, create estimates/invoices, take credit card payments, order parts, reschedule jobs, send interoffice messages, and create new jobs.

### Is SD-Mobile available on Android devices?

Based on the provided data, SD-Mobile is supported on iPhone, iPad, and iPod. Information regarding Android compatibility is not available.

### How often is SD-Mobile updated?

The latest version of SD-Mobile is 2.6.7, which was last updated on April 28, 2025. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the age rating for SD-Mobile?

SD-Mobile has an age rating of 4+. This means it is considered appropriate for users aged 4 and older.

### Does SD-Mobile have ads?

No, SD-Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the user feedback on SD-Mobile?

SD-Mobile has a rating of 2.5 stars from 11 ratings. This suggests that while some users find it useful, there may be areas for improvement based on overall user sentiment.

### Can SD-Mobile be used offline?

The provided description does not specify whether SD-Mobile supports offline functionality. It is likely that an internet connection is required for most features, especially those involving reporting and payments.

## Version history (last 5 releases)

### 2.6.7 — 2025-04-28

With a new back-end system SDMobile's core features like photo taking, barcode scanning, and job recording are more stable and reliable.

### 2.2.1 — 2023-10-06

Bugfixes including notifications and part case sensitivity

### 2.1.9 — 2022-09-03

* Added tDynamo bluetooth support

### 2.1.4 — 2022-08-18

* RosswarePay! Accept EMV chips and tap to pay, supported directly by Rossware.
* Minor bug-fixes and dependency updates

### 2.0.79 — 2022-02-26

Move parts between different designations
Fixed quickpic upload issues
Fixed some core non-use issues
Fixed some intermittent crashing

If you're used to the look of the old app, change your theme in your settings!

## Apps similar to SD

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Trade Free](https://appshunter.io/ios/app/trade-free/id1582525640) | — | Free | Business |
| [Esupl POS](https://appshunter.io/ios/app/esupl-pos/id1579242840) | — | Free | Business |
| [Infovisa Client Conference](https://appshunter.io/ios/app/infovisa-client-conference/id1580812080) | — | Free | Business |
| [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business |
| [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business |
| [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business |

## More apps by Rossware Computing, Inc.

- [SD QuickPic](https://appshunter.io/ios/app/sd-quickpic/id656407546)

All apps by Rossware Computing, Inc.: https://appshunter.io/developer/656407689

## Related topics

[sdm](https://appshunter.io/ios/topics/sdm) · [service desk](https://appshunter.io/ios/topics/service-desk)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*