# SDZ Safari Park - Travel Guide — user reviews > 38 indexed App Store user reviews of SDZ Safari Park by San Diego Zoo, rated 4.86/5 from 4,496 ratings. - Source: https://appshunter.io/ios/app/sdz-safari-park-travel-guide/id1550625930/reviews - App overview in markdown: https://appshunter.io/ios/app/sdz-safari-park-travel-guide/id1550625930.md - Rating breakdown: 5★ 3,574 · 4★ 323 · 3★ 75 · 2★ 17 · 1★ 16 ## What do users think of SDZ Safari Park? Overall sentiment: positive **Pros** - 🚀 Great experience! - 👍 Wonderful - 👍 Handy information - 👍 Deluxe Safari Cart - 👍 The Best - 👍 Awesome - 👍 Amazing Day - 👍 Safari Park Zipline - 👍 Wonderful day **Cons** - 🐛 Broken and useless - 🐛 Just Useless! - 🔍 Difficult to know which way to go - 🔍 Poor Directions - 🔍 Maps missing key features - 🐛 Glitchy **Commonly reported bugs** - App won't let me load my membership - Can't find any information I'm looking for - Directions are incorrect **Most requested features** - Allow adding zoo passes to Apple wallet - Improve map clarity and navigation ## Newest reviews (12 of 38) ### 4/5 — Have to manually re-add passes *2025-09-01, version 1.1.29* Love the zoo but having two separate apps for the main zoo and the Safari Park means I have to delete and re-import our annual passes when we renew them for a new year as they show as expired otherwise after the previous year. Would also be nice to just toggle between the two parks in the same app. ### 4/5 — Useful guide but please allow Apple Wallet *2024-01-16, version 1.1.16* The app is useful when visiting but I have two issues, Please allow adding zoo passes to Apple wallet. This would be extremely convenient as you can easily open Apple wallet instead of having to open the app and it would also add support for passes on Apple Watch. My second issue is the map in the app is a little confusing, the scale is strange and it’s hard to figure out where everything is. ### 4/5 — Safari Morning *2023-01-10, version 1.1.9* We went early in the am. But many of the exhibits were still being cleaned and prepared for the animals that hadn’t even been brought out yet. ( elephants, cheetahs, etc) Around 1:00. They were being hand fed by the staff. So elephants and were not interested in coming over to viewers. Many of the animals were sleeping and laying around. Dont recommend coming in the am. After 2:00. The rhino and giraffe were running around. The gorillas started play fighting. So all in all. I would avoid the mornings. Yes its less people, but not much excitement as far as exhibits. Until after lunch time. Another option bring your kids to tire them out in the am with the parks, enjoy a nice sit down lunch AND THEN go to see the animals. Nice experience to see animals. Nice day. Great for kids. Bring your walking shoes!! ### 4/5 — Difficult to know which way to go *2022-12-31, version 1.1.9* This was my first time visiting the safari park with my family and I downloaded the map right away. I loved that it gave updates and events that day and knew my current location. I also loved that I found filter the map by animals, attractions, food, etc. The problem I had was the map wouldn’t face the way I was going or even adjust to recently as I walked from place to place, so I often found myself taking a wrong turn and not realizing it until the blue line starting growing instead of shrinking on my directions. There were also a few times when the map said I wasn’t even on a path and I definitely was. I ended up using the paper map by the end of the day. ### 5/5 — San Diego safari Park: Take the first or last tram of the day to see the most animal In “action” *2022-11-19, version 1.1.9* The animals are most active in first or last tram when it is cooler and animals are being fed. Seeing the animals with the sunset as a background is AMAZING!! I encourage you to spend the extra $97 and take the truck Safari where you get to ride inside the “enclosure/up close and personal tour.” It is well worth the money! Again take earliest or latest “truck” safari” for extra $97!! ### 5/5 — From out of town *2022-10-30, version 1.1.7* What a spectacular place and lots of little baby animals today. ### 5/5 — Great views! *2022-08-17, version 1.1.3* Wonderful animals and great helpers. ### 5/5 — Amazing Day *2022-07-03, version 1.1.3* So much to see. The platypus made our whole trip! ### 4/5 — Nice roomy animal park *2022-06-24, version 1.1.3* We appreciated that the animals were kept in large spacious areas to roam. All zoos should follow this model. The wait for the tram was 1 1/2 hours, way to long. I felt sorry for the parents trying to stop their kids from having a melt down from the long wait. On the plus side much of the waiting line area had shade and benches. I liked the design of the gardens in the waiting area making good use of many native plants. Many of the walking exhibits were closed but the tram around Africa park as great and worth both the wait and the admission price. We ate at a really nice full service restaurant on the premises that actually served good tasty food and cocktails. It was difficult to find but worth the search! ### 4/5 — Safari Park Zipline *2022-06-04, version 1.1.3* A great experience well worth doing. The park does a phenomenal job pre-training you for the zipline! First they set you up with your flight gear, show you a video, explain the process while answering all your questions. Next they provide a box you put your personal property in so you won’t lose it on your flight, which protects your property and the animals below. (At the box office, they also offer a cool phone strap you may purchase for $10 so you can video your experience without fear of losing your phone. Wish I bought two of them. Best souvenir ever!!!) As a fledgling you will go on a fun test flight first before your 3/4 of a mile flight over the Safari animals. After your test flight you will travel in a Safari truck through areas of the conversation park where regular guest never see. Everyone is fun, kind, cautious, and professional. You are safe 100% of the time. While you zipline you will be sitting comfortably and your stop is similar to being on a swing. I could have done this all day! The view going down was amazing so don’t miss this! ### 4/5 — Good, possibly missing info *2022-04-03, version 1.1* I really liked using the app. Mainly I used it for the map, but the one thing I really wanted I couldn’t find. We wanted to look for shows and showtimes, but there wasn’t anything about that I could find. And I didn’t see much on the website, though there was QR codes in the park that did help. Very useful otherwise. ### 5/5 — Wonderful day *2022-02-12, version 1.1* I took my 94 year old mother to have lunch at the Watering Hole overlook restaurant during Feb when Seniors have free admission. Everyone was so nice and helpful and my mom was thrilled seeing giraffe, rhinos, herds of antelope and lots of birds. It was one of her best days! Thank you for the free admission that made it possible for us to go have lunch at the overlook. Good was very good, too. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible service *2026-05-25, version 1.1.34* The gps of this map 🗺️ had me go off the track and it tried to make me go in to an animal exhibit. Apparently rules don’t apply to this map. ### 1/5 — Confusing and Frustrating to Use *2025-12-31, version 1.1.32* I found the San Diego Zoo app extremely difficult to navigate. The layout did not mirror the printed maps provided at the zoo, which made it hard to follow along while walking the grounds. The app also failed to track my current location, and the numbering system for exhibits made little to no sense. Instead of helping guide my visit, it added frustration. Overall, a very disappointing experience. ### 1/5 — Not helpful *2025-10-17, version 1.1.30* Doesn’t show restroom locations, water refill stations, ride/ attractions. While on a pathway map did not show any path. Better off getting a physical map ### 1/5 — Broken and useless *2024-03-16, version 1.1.18* App won’t let me load my membership, repeatedly sends an error message. Updated and reinstalled and everything. Won’t work. ### 1/5 — Just Useless! *2023-09-30, version 1.1.13* Can't find any information I'm looking for such as last tram departure. ### 2/5 — Poor Directions *2022-01-30, version 1.1* The app showed locations of the attractions, but if you click on the attraction and got directions, it kept giving incorrect walking paths. As an example, when we first got through the front gates, we clicked on the safari tram. It gave us directions of exiting the park and walking through the parking lot to get to the tram. In reality, you needed to walk through the park toward the back of the park to get to the tram. ### 3/5 — Easy to Use *2022-04-06, version 1.1* After five years we went back and had a blast. Since 2020 my now 5 yr old kept asking about the zoo and due to Covid we felt safer keeping her home. The safari park has new attractions that we hadn’t seen. Super. easy to use app, very convenient and much more eco friendly than the park maps. The only downside is that the map routes don’t have a left or right directive. All you see. is a blue road which is ok for those of us who are more or less familiar with the park. But for first time users it’s hard especially when you come to a fork on the road. My sisters came with us for the first time we got a bit separated at the African tram and when using the map in the app they kept going back to the Gorillas instead of butterfly enclosure. ### 3/5 — Great Features but Major Tour Problem *2022-03-18, version 1.1* Love that I can type in a location and get walking directions like google maps. However, major issues with the special tour tickets. The valid through times makes things very confusing and many people have missed their tour. (Speaking as an employee who checks people in for their tours). ### 3/5 — Great app but… *2021-11-14, version 1.1* I wish the app showed pedestrian walk ways separately from non pedestrian walk ways ### 3/5 — Maps missing key features *2021-05-29, version 1.0.2* Here are suggestions to improve this app: When you click on a new category (go from Dining to Restrooms), the map should not zoom out Map needs to have names of the larger buildings on them eg: Nairobi Village, Sambutan Longhouse. Currently it has names of the major waking paths but not the destinations. Dining should have hours listed, or at least a link to the website which would have hours. I did find the app useful in planning our trip, but it still needs to be improved. ## Most praised reviews (10 highest-rated) ### 5/5 — Surprised my girlfriend with tickets🥰 *2026-04-26, version 1.1.34* It was my girlfriends 1st time there.She really enjoyed it and is looking forward to her next visit Tool🙂 ### 5/5 — It’s actually great *2025-04-18, version 1.1.27* I didn’t know that a tourist attraction app was capable of being good but this app really is! Turn by turn navigation, searchable park map, nice looking UI. ### 5/5 — Great experience! Food, animal access, & service *2024-07-07, version 1.1.21* We brought a dear friend who was pregnant and were able to use the ADA services pick-up spots! That made it possible to ride the tram & select from multiple food options. Kudos! We LOVED seeing the only platypuses on display in this country & glad that the San Diego Zoo has been entrusted to breed them! Close access to the tiger family was fascinating & exciting. The Australian walkabout (kangaroos, wallabies, etc & the red panda) clearly offered a view into what it might be like in the Outback! Thank you! ### 5/5 — Wonderful *2024-01-28, version 1.1.16* Really nice ### 5/5 — Good B&G Attendants *2024-01-10, version 1.1.16* Housekeeping is on point. Give them a raise! ### 5/5 — Deluxe Safari Cart *2023-12-21, version 1.1.16* The Deluxe Safari Cart is totally worth it. Our guide Rochelle was the best!! ### 5/5 — The Best *2023-03-18, version 1.1.10* This is the best zoo experience there is. I’ve been to many a zoo and none approach this Safari Park! Thoroughly impressed by its cleanliness, staff professionalism, animal enclosures, etc…plus we did the balloon ride which was amazing as well! Just go!!!! ### 5/5 — Handy information *2023-02-14, version 1.1.9* Handy for looking up menus at restaurants and locating bathrooms! ### 5/5 — AWESOME *2022-12-27, version 1.1.9* This was amazing and i will come back every day until i die. also the tigers didn’t attack me so i thought it was a win win ### 5/5 — San Diego Safari *2022-11-23, version 1.1.9* We really enjoy our visit, definitely we will be back! ♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*