# SEA Port Mobile — user reviews

> 38 indexed App Store user reviews of SEA Port Mobile by SeaWorld Parks & Entertainment Inc., rated 2.80/5 from 163 ratings.

- Source: https://appshunter.io/ios/app/sea-port-mobile/id1322634376/reviews
- App overview in markdown: https://appshunter.io/ios/app/sea-port-mobile/id1322634376.md
- Rating breakdown: 5★ 54 · 4★ 11 · 3★ 11 · 2★ 18 · 1★ 69

## Newest reviews (14 of 38)

### 2/5 — BUGGY

*2025-09-16, version 2.0*

The functions available in it are nice. However, WOW the amount of bugs. Constantly battling the login screen telling me my password is wrong and when I go to reset it (though it is NOT wrong) and get met with “duplicate password”. As well as the bugs when trying to set up your schedule when it’s available are an absolute headache.

### 2/5 — Needs an update

*2025-07-13*

The app is very laggy and glitches alot. There is alot of bugs. The app kicks you out and even if you have the right employee id it still kicks you out.

### 2/5 — BUGGY

*2025-02-05*

The functions available in it are AMAZING. However, WOW the amount of bugs. Constantly battling the login screen telling me my password is wrong and when I go to reset it (though it is NOT wrong) and get met with “duplicate password”

### 2/5 — Very laggy

*2024-10-25, version 2.0*

Please update this app. It’s very slow and won’t let me do anything. I keep having to close it and reopen it just to have it lag even more

### 1/5 — 1/5

*2024-07-12, version 2.0*

For it being a work app, it’s not good at all. It glitches constantly and now, it logged me out and I can’t log back in. I’ll have to call their tech support. Definitely not recommended🤦🏼‍♀️

### 1/5 — It kinda works but it doesn’t load the login

*2024-07-08, version 2.0*

It’s on a constant basis please fix it

### 1/5 — White screen

*2024-07-08, version 2.0*

Recently I’ve tried to open the app and all I get is a white screen. This is frustrating when you are trying to figure out when to come into work and the app won’t load. Please fix.

### 1/5 — Horrible

*2024-07-08, version 2.0*

Working at SeaWorld for almost 3 months and when I need to check my shifts the app keeps glitching not even showing the sign in prompt

### 2/5 — App problems

*2024-04-06, version 2.0*

What I would really wish if you fix this freezing app that sometimes happens when I go and check and I check a particular day and it just stays in the loading zone

### 1/5 — No time off

*2023-11-15, version 2.0*

My time off never approve. Somebody help

### 1/5 — Needs improvement ASAP!!!!!!!

*2022-11-25, version 2.0*

Constant headache . It logs you out for absolute no reason and when you try to log back  in it tells you the password is wrong even tho is correct. When you try to reset the password you never receive the email to reset it. The absolute worst.

### 2/5 — The Biggest Headache You Will Ever Encounter

*2022-07-28, version 2.0*

There are so many constant problems with this app such as the constant glitching, problems selecting shifts, random shut downs, but the one that irritate me the most are how it constantly logs you out for no reason then tells you your password is wrong when it is not. Right now I am locked out because my “password has expired”. It takes me to a page where I can set a new one but each time I do it tells me my current password is wrong despite me literally just using it to log in. So annoying and the call number supplied doesn’t even work unless you use a company phone. Can’t wait until I never have to use it again. As well as this, whenever you put in your ID so they can send an email for you to reset your password the email never comes so matter how long and I have one on file.

### 1/5 — stop removing my review

*2022-01-26, version 2.0*

The app is laggy! I said what i said! Every time i request days off it adds a bunch of days i did not request and i have to MANUALLY remove them one by one. It adds WHOLE MONTHS. I can never log in on the first try, i have to retry multiple times. Please fix this! It works great on desktop! I don’t understand the problem?!

### 3/5 — Notifications can’t be read

*2021-10-01, version 2.0*

It would be nice to be able to read all the announcements that show up on the home page. For BGT…. The Chik fil a notice was posted yesterday and I still today cannot read it.  What’s the point of someone creating the post if the app will not load them?!

## Most critical reviews (10 lowest-rated)

### 1/5 — Forcing password changes and not working

*2026-06-13, version 2.0*

The app forces me to change the password to my account for no reason and when i go to change it it also doesn’t work and too many failed attempts make you get locked out for a whole hour this app is garbage

### 1/5 — Terrible

*2026-05-15, version 2.0*

This app is actually terrible

### 1/5 — App doesn’t work.

*2026-05-13, version 2.0*

The app will force you to change passwords then after filling out the information wont let you change it. It wont tell you why or say anything wrong. The simply button wont work. No matter how many time you try. Then will lock you out for “security reasons” after failing to function. Good luck checking you’re next schedule. Cause it wont even let you continue until this problem the app made up for 0 reason decides to work. App works against you 90% of the time but they wont fix it.

### 1/5 — Bad

*2026-04-29, version 2.0*

Considering it’s made for the employees of a multimillion dollar company to access information you’d almost expect it to be made better. Super laggy, sometimes refuses to open. Horrible when you have to change your password.

### 1/5 — This app is so horrible

*2026-02-18, version 2.0*

So many bugs, glitches, and all in all a horrible ui. Why does the week start on a wednesday rather than being on a monday? Who knows! I am currently trying to change my password but it keeps saying that any new password I put is a duplicate password even though I haven’t even used it at all. I cannot wait to leave seaworld either I am treated so horribly here.

### 1/5 — BUNS

*2025-11-14, version 2.0*

It has alot of bugs in a way that makes zero sense on why we still use this app instead of just migrating to Workday.

They took away the ability to clock in from the app also which is highly inconvenient.
 
Most of the time it doesn’t load it’s always something syntax error 

Legit doesn’t let me 
Pick the shifts I want.

### 1/5 — Blocked

*2025-08-24, version 2.0*

Says that I’m blocked because it says something was unsafe and IP address was revealed. I don’t know.

### 1/5 — blocked

*2025-08-03, version 2.0*

I am constantly being blocked on the app and have to restart and restart my phone and the Seaworld,Aquatica,and Discovery Cove websites also block me.

### 1/5 — 👎👎👎👎

*2025-02-24, version 2.0*

I got blocked from the app while checking my schedule so now I can’t check my schedule anymore because you have to email the owner of the site/app to be unblocked but they provide no email!!!!

### 1/5 — Seaport

*2024-09-02, version 2.0*

I use this for work at bush gardens and let me say this is one of the worse apps ever .  Because it always breaks and won’t let anyone see their schedule and everything. So I would definitely not recommend anyone to use this app until they get this right

## Most praised reviews (10 highest-rated)

### 5/5 — This app is fantastic

*2022-06-21, version 2.0*

Fun and user friendly and a great team building experience, especially when it’s time for clan war. The hog riders are a-bit overpowered, especially when paired with a rage spell but I do enjoy watching their little legs scamper across the battlefield. Im only town hall level 7 at the moment but already enjoying what the game has to offer and looking forward to the continued grind. If I had one complaint it would be that the gems make it very “pay to win” sometimes but the gem mine in the builder base was definitely a great start in the right direction.

### 5/5 — dummy lit

*2021-11-10, version 2.0*

shoutout all my seaworld shawties fr

### 5/5 — Update

*2021-10-25, version 2.0*

The app is really cool for the first time using it but it would be cool if the dashboard had an upgrade.

### 5/5 — Pretty great

*2020-12-02, version 2.0*

It’s great to have an app like this for where you work. I love every aspect of it so far.  But I do have one request though. Please make your work schedule an Exchange calendar so you can subscribe to it and have it show up in your favorite calendar app.

### 5/5 — Impressive

*2017-12-16, version 1.0*

Honestly was really impressed with the interface design and the addition of Touch ID or Face ID to stay signed in, that was a really nice touch.

### 4/5 — Needs 24 hr

*2024-03-19, version 2.0*

I think it could use a switch from am/pm to 24 hr. I am used to looking at my schedule in 24 hour. Ex. 10:00 to 16:30

### 4/5 — Notifications

*2018-04-15, version 1.0*

Time to work on developing a part where users can turn on push notifications such as when the new schedule goes out or if and when a request gets approved. The format that the texts send regarding this information is weird so if the app could compensate for that, it'd be great.

### 4/5 — GREAT start! I have suggestions...

*2017-12-19, version 1.0*

This app is a wonderful start! I love that all the announcements are on there too. 

There’s a bit of weirdness with the “upcoming shift” section on the main page...once midnight rolls around, it doesn’t update to reflect the new day, so that could potentially cause confusion when setting alarms before bed. 

A good feature to add would be integration between your schedule and the device’s built in calendar. I’d love to just be able to hit a button and all my posted shifts get uploaded to my iPhone’s calendar. 

The app description says you can view tickets, but I don’t see that ability anywhere in my app, but I imagine that’s coming around in the next update or two. 

The ability to see/submit time off requests would be great. Same for availability changes, PTO accrual, etc. 

The ability to toggle between viewing your schedule as a list like you have it now or landscape like you have it on the mobile site would be great.

### 4/5 — Really like the beta version

*2017-12-16, version 1.0*

The beta version of Seaport Mobile is great. Very useful from the opinion of an ambassador. Wish “ Ripples”, “News Splash”, etc was integrated in this app depending on the park you’re at. Accruals should also be included.

### 3/5 — 🙄

*2022-07-06, version 2.0*

When I try to clock in on the app, it doesn’t even have the option come up. I’ve been late when I could’ve just clocked in on the app if it worked but now I have a point because I couldn’t. I know Aquatica has it because other people I work with use it to do that…

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
