# SeaComm FCU Mobile Branch — user reviews > 54 indexed App Store user reviews of SeaComm FCU Mobile Branch by SeaComm Federal Credit Union, rated 4.76/5 from 4,973 ratings. - Source: https://appshunter.io/ios/app/seacomm-fcu-mobile-branch/id406001879/reviews - App overview in markdown: https://appshunter.io/ios/app/seacomm-fcu-mobile-branch/id406001879.md - Rating breakdown: 5★ 3,835 · 4★ 511 · 3★ 123 · 2★ 21 · 1★ 71 ## What do users think of SeaComm FCU Mobile Branch? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 💡 Helpful features - 🔒 Secure login options - 👍 Convenient mobile access - 👍 Great customer service **Cons** - 🐛 Crashes and bugs - 🔍 Difficult to navigate - 🔍 Lack of functionality - 🔍 Outdated design - 🔍 Confusing updates **Commonly reported bugs** - Mobile deposit issues - Login problems - Crashes and freezes - Compatibility issues with newer devices - Disappearing transaction history **Most requested features** - Improve mobile deposit functionality - Add more customization options - Enhance transaction history display - Implement biometric login (e.g., Face ID, Touch ID) - Improve app orientation and layout ## Newest reviews (11 of 54) ### 2/5 — why does this app need to be opened 20 times before any of my balances to load *2026-04-22, version 5.15.92* ive had this app for 3 years and this is the first time where i can’t open or see anything. I have to constantly open and close the app just see my balance and manage my credit cards. Im not able to move money as well. These only work after opening and closing the app atleast 5 to 10 times before anything works. It was a decent app but now its to the point where i just call the card # just to know ive got something in that account. ### 4/5 — Better than before *2025-02-12, version 5.10.106* This app is much better than the previous app. The one thing that I would like to see is a more accessible logout button. Unless I’m missing it, you have to click through to the settings page to find it. ### 5/5 — Okay *2023-07-06, version 4.41.98* Easy to use app ### 5/5 — Customer service *2022-08-03, version 4.41.98* Jess Roach at the Watertown NY branch is an absolute SUPERSTAR!!!! She is always wonderful to speak to and goes above and beyond to help whenever I have an issue with any of my accounts!!!! ### 5/5 — Awesome *2022-05-19, version 4.41.98* Saves alot of time doing mobile deposits. ### 5/5 — Great. *2022-01-10, version 4.41.90* Great ### 5/5 — mobile *2021-12-17, version 4.41.90* love the mobile website! all new!! ### 3/5 — Get with it *2021-07-26, version 4.37.148* No Apple Pay ### 5/5 — Review *2020-04-24, version 4.25.144* It is currently not showing any transaction history. I have called and there appears to be nothing wrong with the app that they are aware of. It has been very frustrating. It does still show me my balance though, just no transactions. ### 5/5 — Five full stars I really like this app *2020-03-25, version 4.25.144* Meets and exceeds my needs ### 5/5 — 5 Star, High-Class , Elegant, New-Age, Inspiring.. *2020-02-16, version 4.25.144* Refer to above ## Most critical reviews (10 lowest-rated) ### 1/5 — The app sucks *2026-05-30, version 5.15.92* The app is constantly buffering. Sometimes all that loads is a picture of a mountain. And yes, I have the updated version and I have erased and reinstalled. Do better, SeaComm. ### 1/5 — Terrible update *2025-02-19, version 5.10.106* Lost multiple accounts and access to seacomm credit card. Why the update the old version worked to good! ### 1/5 — Face ID is non existent *2025-01-27, version 5.10.106* You can’t even use the Face ID feature. The Face ID icon is on the sign in screen, but when you sign in, it’s not there. Anywhere. I have scoured the entire app and nowhere does it show any options for Face ID. ### 1/5 — App seems half-baked *2025-01-25, version 5.10.106* The recent update/switch to the 2025 app seems like a step backward. At least for me, it is less functional and seems like it has not been completed. I just want something simple that works. If it’s not fixed soon, I’ll unfortunately have to switch banks. ### 1/5 — Mobile deposit *2024-09-05, version 4.41.98* Worst mobile deposit to exist I get checks every week for work and I don’t get paid sometimes a day later because the mobile deposit can’t recognize the amount horrible experience ### 1/5 — Archaic. *2022-07-08, version 4.41.98* This app has ALOT of room for improvement. The website does as well. Having to log into multiple places to get things done is far from convenient. What’s worse is that none of the employees know how to use it either. ### 1/5 — Loan application *2022-05-18, version 4.41.98* After multiple attempts made and upon last steps app shuts down. ### 1/5 — New update *2021-11-10, version 4.41.90* I am not liking the new update. It doesn’t show pending transactions anymore. ### 1/5 — Crashing *2021-10-30, version 4.37.148* The app keeps crashing ### 1/5 — Can’t login *2019-11-18, version 4.25.144* I can’t log in, every time I’m given “Invalid signon”. I’m able to log into the green SeaComm app but this one won’t budge, even after resetting the password. I’m sure I’m using the right credentials, so this is all on the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Terrible app *2026-07-23, version 5.15.92* This app has given me problems for almost a year now. It will not load any information just a back ground screen but my account information never loads the first time I login. I have to login and out a few times for my information to load. ### 5/5 — Everyone professional *2026-06-10, version 5.15.92* Everyone that I have worked with is pleasant and professional. Thank you ### 5/5 — Consistently Positive *2026-01-30, version 5.15.92* SeaComm has always had great customer service! The wait time is rarely more than a few minutes and their employees are always helpful, polite, and cheerful! After 23 years of doing business with them I highly recommend them! ### 5/5 — Good app *2025-09-02, version 5.12.88* Very good app helps with everything you need for your banking ### 5/5 — Review *2025-08-30, version 5.12.88* It was hard to get use to when it was updated, but now I find it very handy. It is really nice to have all your information right there for you ### 5/5 — logging on *2025-03-28, version 5.10.106* First time logging on was easy and quick ### 5/5 — Orientation *2025-03-21, version 5.10.106* Would like to have the ability to change orientation in the app. And to have sign off more visible without having to go through more & settings to get to it. ### 5/5 — Customer service *2025-01-22, version 5.10.106* Amazing customer service ### 5/5 — Easy *2024-03-24, version 4.41.98* Love it ### 5/5 — Easy to use *2023-12-08, version 4.41.98* Great 24/7 app. I appreciate the ease of use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*