# Seamless: Local Food Delivery — user reviews > 384 indexed App Store user reviews of Seamless by Seamless North America, LLC, rated 4.80/5 from 498,553 ratings. - Source: https://appshunter.io/ios/app/seamless-local-food-delivery/id381840917/reviews - App overview in markdown: https://appshunter.io/ios/app/seamless-local-food-delivery/id381840917.md - Rating breakdown: 5★ 447,560 · 4★ 34,206 · 3★ 7,031 · 2★ 2,327 · 1★ 7,429 ## What do users think of Seamless? Overall sentiment: negative **Pros** - 💯 Effortless food ordering - 🕰️ Convenient delivery service - 💳 Transparent pricing and fees **Cons** - 🚗 Poor delivery service - 🔍 Unreliable search functionality - 💬 Terrible customer service - 🔄 Frequent app issues and bugs - 💰 Excessive and confusing fees **Commonly reported bugs** - Incorrect address information - Delivery driver issues (no-shows, theft, etc.) - Frequent app crashes and freezes - Outdated restaurant information **Most requested features** - Restore favorites/reorder feature - Improve menu browsing and filtering - Provide better delivery tracking and notifications - Streamline customer support and issue resolution ## Newest reviews (10 of 384) ### 3/5 — We love Seamless but their GPS is always wrong *2026-08-17, version 2026.33* We don't know why, but the Seamless GPS sends drivers to "6th Street" instead of "6th Avenue". Many times the drivers don't speak English and we try to text them the correct address and they call and argue. We usually add about 20+ minutes for this to get figured out! It's frustrating bc there is no one to reach about the issue and the restaurants cannot help bc the delivery folks are not their employees. ### 2/5 — Delay in Delivery *2026-08-14, version 2026.32* There’s a disconnect between ordering and getting your food when ordering from a restaurant that uses a delivery service. They often have numerous delivery at a time and by the time the food gets to me, it’s cold. Either the restaurant needs to understand the approximate delivery time to adequately wrap the food or the driver should have fewer stops. I often limit my orders to those restaurants that have their own delivery because of this. ### 3/5 — Needs improvement *2026-08-07, version 2026.31* I use the app several times a week. But GH needs to improve it. The search feature is terrible. It doesn't work. If you put two words it ignores one of them and quotes don't work. Useless. Over eats works much better. And you can't add to tip without chatting with customer support. Stupid. Again, Uber and Starbucks for example have figured this out. Who are the lazy developers at Seamless/GH? Get with it man. ### 3/5 — Good restaurants. *2026-08-02, version 2026.30* Sometimes they r good they come up from the street & sometimes they r confused they not sure come into building! Really depends on individual delivery person. ### 2/5 — Confused *2026-08-01, version 2026.30* I’m a Seamless person and I traveled and somehow I was forced to GrubHub and then when I came back home, Grubhub kept opening. Why y’all can’t just have one company annoying. ### 1/5 — Too expensive *2026-07-29, version 2026.30* The app is just incredibly too expensive on every order the fees and the price of everything is just out of control! ### 3/5 — Seamless, but a little too seamless *2026-07-27, version 2026.30* Several times I’ve ordered food to the wrong address. Their customer service is great and placing orders is extremely easy. But I wish they made the address you’re ordering to more conspicuous on the app so I don’t accidentally sent it to the wrong place. ### 1/5 — Willing to pay pricing *2026-07-27, version 2026.29* It’s pretty clear after watching the pricing for my very favorite restaurant increase by $25 over the last year that Seamless has moved to individual pricing. Just to make sure I just called the restaurant and they confirmed that Seamless is charging almost $30 on top of what the food cost to deliver it 1 mile away. It’s time for some competition ### 1/5 — No allowing me to add a credit card *2026-07-26, version 2026.29* The app isn’t allowing me to add a credit card. I’m forced to use apple pay ### 1/5 — Cancelled orders *2026-07-25, version 2026.29* Seamless canceled order for no reason. Restaurant had it ready to go. ## Most critical reviews (10 lowest-rated) ### 1/5 — Deceptive charging practices *2026-08-23, version 2026.33* Ordered food. Showed me the total and misc charges. Never presented the tip amount. Surprise, surprise when my card charge comes through, there’s a tip I never saw, nor authorized. Had to fight with support to get it fixed. ### 1/5 — You ran the prices up. *2026-08-22, version 2026.33* I feel your involvement caused a downfall in the quality of delivery service, (ie the right order, the temperature, a reasonable time frame)…added a little more financial strain to the restaurants and literally taking money away from the delivery persons. While putting money in your pocket you added more stress to a struggling industry. There was a healthy functioning system before you. You only added to the cost. ### 1/5 — Sneaky fees continue *2026-08-19, version 2026.33* Sneaky charges, but app does work well. ### 1/5 — Worst delivery app. *2026-08-18, version 2026.33* Brian, a racist delivery person, purposely left my food somewhere else. He saw I was a minority, passed in front of my house and left my food somewhere else. Do better seamless. Hire better people. ### 1/5 — Why are you charging me so much money? *2026-08-10, version 2026.31* The extra fees are insane. Call the restaurant directly. ### 1/5 — Poor user experience *2026-08-09, version 2026.31* This app is not good. Not only is it not user friendly, but it has such a shortage of drivers, my order was cancelled due to lack of ability to pick it up. This app is not effective without sufficient workers, which they do not have. Please, I recommended to continued used of GrubHub or DoorDash until they had this issue resolved. ### 1/5 — Drivers *2026-08-07, version 2026.31* Numerous orders are messed up and nobody ever rings the bell or knocks on the door. ### 1/5 — Over priced *2026-07-31, version 2026.30* Too Expensive with no offers ### 1/5 — GH credit balance *2026-07-31, version 2026.30* Why GH credit can not be used on instacart or CVS; allow it to convert even if at 10% discount. ### 1/5 — customer service *2026-07-31, version 2026.30* there have been several instances where a restaurant made my food wrong and as soon as they get suspicious they completely give up and don’t allow you to get a refund. ## Most praised reviews (10 highest-rated) ### 5/5 — Best service *2026-08-22, version 2026.33* I would choose seamless over any ordering service. Customer service is always helpful and quick. ### 5/5 — Seamless works…. *2026-08-22, version 2026.33* The Seamless app works when Grubhub does not! Often times it is when we want to order delivery to home when we are away. It’s very easy to order from this app no matter where you are… ### 5/5 — The hub *2026-08-20, version 2026.33* Grub hub is the only service in town literally and plenty of options and deals ### 5/5 — Photography *2026-08-12, version 2026.32* The roll, paper, rill, I believe I just ordered the best sandwich. ### 5/5 — Effective *2026-08-10, version 2026.31* It helps me when I can get there ### 5/5 — Great customer service *2026-08-08, version 2026.31* Love how if it’s a mistake with your food they will accommodate you. ### 5/5 — Love them *2026-08-06, version 2026.31* Hopefully i get some free food from wimpy I order a lot from them ### 5/5 — Yummy! *2026-08-01, version 2026.30* Been loving this place for over 8 years. Never had a bad meal. I’ve had it all from the Stromboli, quesadillas, burgers, pizza, club sandwiches, wraps, cold hero, hot hero… yum yum :) ### 5/5 — So easy *2026-08-01, version 2026.30* Say more? ### 5/5 — Seamless *2026-07-24, version 2026.29* Always quick and efficient. A very serious and well run delivery service. I’m an old guy ( 84) and am blessed that they’re there for me. Thanks guys --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*