# SeatGeek - Buy Event Tickets — user reviews > 2,146 indexed App Store user reviews of SeatGeek by SeatGeek, Inc., rated 4.90/5 from 1,072,777 ratings. - Source: https://appshunter.io/ios/app/seatgeek-buy-event-tickets/id582790430/reviews - App overview in markdown: https://appshunter.io/ios/app/seatgeek-buy-event-tickets/id582790430.md - Rating breakdown: 5★ 970,947 · 4★ 74,537 · 3★ 17,138 · 2★ 2,527 · 1★ 7,628 ## What do users think of SeatGeek? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Instant ticket delivery - 💡 Great customer service - 👍 User friendly - 💡 Awesome prices **Cons** - 🐛 Impossible to contact customer service - 🐛 Tickets not delivered on time - 🐛 Tickets double sold - 🐛 Misleading policies - 🐛 Terrible customer service - 🐛 Unreliable - 🐛 Scam - 🐛 Useless for Canadians - 🐛 Geo-filtering issues **Commonly reported bugs** - Tickets not received - Tickets cancelled without notice - Refunds not processed **Most requested features** - Add Australian venues - Allow reselling of mobile tickets ## Newest reviews (14 of 2,146) ### 4/5 — Wrexham Philly *2026-08-22, version 2026.34.0* Easy to use app . Great seat availability ### 2/5 — Can’t sort by date *2026-08-22, version 2026.34.0* Why does such a basic feature as sorting by date in my area not exist? You can filter by date but not sort. I just want to pull up the app and scroll through all events starting from today and on into the future to find events to go to. I don’t want to “choose date range.” Seeing trending events is nice but I just want browse in date order for all events (sometimes unfiltered and sometimes filtered by sports, concerts, etc). It’s so frustrating that this basic feature doesn’t exist. Update: 6/2024: Still lacking this basic feature that should have been in version 1 of the app. Update:7/2024 I put a basic concert search for Flagstaff, AZ and the 3rd hit is a concert 200 miles away in Phoenix for 12/2024. How does that makes sense? You should default to searching by nearest dates and nearest venue, not far away venues at far away dates. Update 9/2024: Still terrible Update 8/2026: Still terrible. That’s enough time to show you need a new product manager ### 5/5 — Great flexibility *2026-08-22, version 2026.33.0* I wish I can figure out how to buy parking passes ### 5/5 — I love the ease of using my SeatGeek app. *2026-08-21, version 2026.33.0* I love how easy it is to get on here and purchase tickets to concerts or sporting events. The app is very easy to navigate and to store my tickets until the event! and I love, I can trust them to buy my tickets through them!! ### 5/5 — Amazing *2026-08-21, version 2026.34.0* Great app, easy to navigate ### 2/5 — Why are the baseball schedules not in date order? *2026-08-21, version 2026.34.0* Did someone think that made sense?? ### 5/5 — Sometimes the only way to do it *2026-08-21, version 2026.33.0* Great place ### 5/5 — Concerts *2026-08-20, version 2026.34.0* I love it so much because it helps me and my friends get good prices for amazing concerts! ### 5/5 — IGetTickets *2026-08-20, version 2026.34.0* Seat Geek offers good tickets at even better prices. ### 5/5 — It’s awesome *2026-08-20, version 2026.33.0* It’s awesome there Are always last minute deals ### 5/5 — Open new doors *2026-08-19, version 2026.33.0* This app has been open me the door to different places as Astros games some concerts an a very good affordable price thank you all ### 5/5 — NFL SEASON TICKETS *2026-08-19, version 2026.33.0* Happy ### 5/5 — Ticketmaster Who? *2026-08-19, version 2026.33.0* Ts is hella tuff fr ### 5/5 — Love this *2026-08-19, version 2026.33.0* Great deals found and less fees are a great way to get concert tix! ## Most critical reviews (10 lowest-rated) ### 1/5 — Ruined date night h *2026-08-22, version 2026.34.0* Don’t use them, they to ### 1/5 — App sucks, company is a scam *2026-08-22, version 2026.34.0* I spent $300 on Dodger tickets for my birthday. Couldn’t access them through any method they suggested including the app. Eventually they stopped responding. I’m filing a complaint with the California consumer affairs department. ### 1/5 — Terrible *2026-08-22, version 2026.34.0* Worst customer service ever. ### 1/5 — SeatGeek Failed Miserably *2026-08-22, version 2026.34.0* SeatGeek was an absolute disaster from start to finish. I got on the phone with them at 4:00 PM, three hours before the concert started, because they couldn’t properly transfer my ticket. I then spent more than 5 hours on the phone, went back and forth through multiple emails, and somehow they still managed to have my email address wrong. The concert started at 7:00 PM. SeatGeek finally sent me the ticket at 9:45 PM. At that point, the concert had been going on for almost three hours. What exactly was I supposed to do with a ticket that arrived when the event was basically already over? Because SeatGeek failed to handle something as basic as delivering a ticket I paid for, I had to spend even more money and buy another ticket just to get into the concert. Their customer service wasted hours of my time, gave me the runaround, failed to fix the problem, and delivered the ticket ridiculously late. This is easily one of the worst customer service experiences I’ve ever had. If a company sells tickets, the bare minimum should be making sure the customer actually receives the ticket before the event starts. SeatGeek couldn’t even accomplish that. I would not trust SeatGeek with another important event after this experience. Completely unacceptable. 1 star, and even that feels generous. ### 1/5 — Never received ticket - never using seatgeek again *2026-08-21, version 2026.34.0* I purchased a ticket for a concert a few weeks before the concert. The app said that the ticket would be sent closer to the date (which is such a terrible system, why would they not ask the seller for the ticket when its listed). Well the day of the concert rolls around and still no ticket. I spent all day contacting the support team, only to be told that my ticket would be sent as soon as possible. When i asked what would happen if my ticket wasn’t sent, no backup plan for a ticket was given. Instead, i was pointed toward the buyers guarantee. This of course doesn’t help me at all when i just want to go to the concert and not have to worry about buying a ticket minutes before (and having to spend all day talking to customer service). Ultimately my ticket was never sent and now i am being told that they need to investigate what went wrong before they can send my refund. Why does it matter for me where they went wrong? I ended up having to pay more for a different ticket because i bought it the day of. Will never use seatgeek again. ### 1/5 — Awful support *2026-08-19, version 2026.34.0* Account was locked out. No number or direct way to contact support. Website’s support page wouldn’t load. Had an AI chatbot that talked in circles. Bought tickets somewhere else ### 1/5 — Worst ticket app out there! You’re basically gambling! *2026-08-19, version 2026.34.0* Tickets were presented at the gate and we were told that the barcodes were invalid. We went to the box office where they said we’d have to contact seat geek to get new tickets sent over. Seat geek has horrible customer service and no way to get in contact with someone for immediate support. Other apps have absolutely given me last minute support with tickets before a show! After not being able to contact anyone from SeatGeek I was forced to purchase new tickets from the venue. After the fact, SeatGeek “investigated” the situation and “found” that the tickets were valid so they didn’t refund me a dollar. That was $300 down the drain and another $200 spent on the new tickets. SeatGeek is an absolute gamble!! ### 1/5 — Scammed *2026-08-19, version 2026.34.0* Don’t use seat geek unless you wanna get scammed, uses 3rd party sellers. Got to the venue and the original seller never transferred the tickets over to me ### 1/5 — Terrible *2026-08-18, version 2026.34.0* Sad I have to resort to going to another ticket app since every valid email keeps saying it’s invalid lost business I’ll go to Ticketmaster instead ### 1/5 — Greedy *2026-08-17, version 2026.33.0* Fees fees fees ## Most praised reviews (10 highest-rated) ### 5/5 — Parking Pass Pay out *2026-08-23, version 2026.34.0* Smooth process ### 5/5 — The Best *2026-08-23, version 2026.34.0* Los mejores precios para eventos ### 5/5 — Great *2026-08-23, version 2026.34.0* Excelente ### 5/5 — Excellent *2026-08-23, version 2026.33.0* Excellent ### 5/5 — Amazing *2026-08-23, version 2026.33.0* Love this app for all my ticket stuff!!!! ### 5/5 — Great site *2026-08-22, version 2026.34.0* Easy to use and find great shows and keep track of information easily! ### 5/5 — Yes *2026-08-22, version 2026.33.0* I like it because I can go places outside of my home. ### 5/5 — Easy to use *2026-08-22, version 2026.33.0* SeatGeek has made it so simple for me to manage my tickets. Transferring to my family has never been easier. ### 5/5 — My go to ticket site *2026-08-22, version 2026.33.0* Better than the others. I prefer Seat Geek. It’s my go to when looking for tickets. ### 5/5 — Seat geek *2026-08-22, version 2026.34.0* They got some of the best prices for seats. No platform is better then them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*