# seats.aero — user reviews > 144 indexed App Store user reviews of seats.aero by seats.aero, rated 4.70/5 from 5,895 ratings. - Source: https://appshunter.io/ios/app/seatsaero/id6449265212/reviews - App overview in markdown: https://appshunter.io/ios/app/seatsaero/id6449265212.md - Rating breakdown: 5★ 5,203 · 4★ 232 · 3★ 105 · 2★ 72 · 1★ 283 ## What do users think of seats.aero? Overall sentiment: negative **Pros** - 🚀 Fast award search - 👍 Useful resource for finding flights with points - 💡 Great app and useful feature **Cons** - 🐛 Buggy, crashes, and glitchy - 🤔 Convoluted and confusing to use - ⚠️ Lacks key features compared to website - 💰 Expensive for the functionality provided **Commonly reported bugs** - Search results show nothing - Date selection issues - Incorrect seat availability information **Most requested features** - Add more airline options - Allow filtering by number of travelers - Improve search accuracy and availability - Provide better login/subscription management ## Newest reviews (19 of 144) ### 2/5 — Search function does not work *2026-07-11* The search function simply returns “Something went wrong” for literally any combination of searches. I’ve tried changing dates, destinations, cabin preferences, sorting, alliances, clearing all filters, clearing sort options, nothing works. The “Explore” feature still functions on the app. Good service on a web browser, the app simply does not work for any searches. Hopefully this will be fixed in a future update. ### 2/5 — Crashes *2026-07-09, version 2026.07.1* I can’t get out of update mode and then crashes ### 1/5 — App is horrible. Site is Great *2026-06-21, version 2026.06.1* This app for some reason is horrible but the website is wonderful. There are some issues where the search feature does not show the same information as the website. Would be great if they were truly linked and in sync. ### 1/5 — Time of day flight search *2026-06-07, version 2026.04.3* Mega annoying that I cannot filter by time of day of flight. Let’s say I want to take a morning flight. No ability into filter for morning flights. ### 2/5 — They butchered my boy! *2026-05-30, version 2026.04.3* Have been using this app for months and it has been great, however, In the last month it has become unusable ### 1/5 — Good product destroyed. *2026-05-27, version 2026.04.2* Been using seats.aero both online and app for almost 2 years now. App has been redesigned and is honestly a disaster. Results are not to be trusted, results sometimes don’t show up, if you are points familiar look at airlines individually, unfortunately they are turning useless. Going from a tool to useless. Sad that a program I started and paid for took such a bad turn down the tubes. ### 1/5 — App doesn’t work *2026-05-23* Let me input my local airport, but won’t let me delete (or clear) the LHR auto-added one. Also, won’t let me input airports into the destination field. Useless. ### 1/5 — The worst UI experience of my life *2026-05-22, version 2026.04.2* This app has annoying airport selection UI, which becomes even more annoying when you realize you can only search my airport code. I have yet to find a flight where the airline mileage cost matches the advertised amount on the app- an Air France flight quoted as 30k miles was actually 67k on the Air France site. ### 3/5 — Started great now many issues *2026-05-19* The app started great. I am a Pro subscriber and pay close to $10 monthly. However, there have been many issues lately. Search using business class only no longer works. I get 60% of flights that only have economy seats and no business class seats despite me filtering by business class only. Many business class seats are missing despite showing on actual airline websites. Even when I create alerts for premium economy only, I get emails that economy is available per my alert (which is not for economy but premium economy). I hope they fix all this mess. ### 1/5 — Horrrible *2026-05-17, version 2026.04.2* App searches don’t work ### 2/5 — Still missing feature from old build *2026-05-16, version 2026.04.2* May we please have the search “any date” back in the app? Feels like every update is a steps backwards from a year ago. ### 1/5 — App doesn’t work *2026-05-16, version 2026.04.2* There is a bug that won’t let you log in. It sends you a link to your email, you click it, and then it says the link isn’t valid. ### 2/5 — Latest Update Disastrous *2026-05-12, version 2026.04.2* If it ain’t broke, don’t fix it. It’s cliche for a reason!! The latest update is awful, most notably when searching for the cost of direct flights, the top line shows the point price of connecting flights so there’s a constant bait and switch. Super frustrating. ### 1/5 — Terrible UI *2026-05-10* Might be one of the worst apps I’ve seen in years. The concept is great but the mobile app sends you into an endless login loop that works. The desktop version is a little better but very clunky. Do they know it’s 2026? You can’t even edit any of the alerts - you have to delete and redo the entire thing even if you just want to change one parameter like the seat class. Canceling Pro subscription after one day. ### 2/5 — Severely downgraded *2026-05-08, version 2026.04.2* Hate to say it, but this is a shadow of its former self. I've been with them since the beginning, and sadly disappointed. Whatever happened the ability to pick the +/- number of days on a search? Pro members shouldn't be losing functionality on the app or mobile. Please add it back. ### 2/5 — Poor app, great website *2026-05-08* While the website is great, the mobile app has been getting worse. Scroll positions are constantly reset after selecting a flight, unintuitive airport selectors and filter dropdowns, does not have all the features of the website, etc. Unfortunately in its current state you’re better off using the website than the app. ### 1/5 — Poor app *2026-05-06, version 2026.04.2* App used to be great until they updated recently. Don’t touch what’s not broken! ### 1/5 — So secure I can’t use it *2026-05-04, version 2026.04.2* The app is okay for the most part, but the main website is useless due to Cloudflare blocking everything. I was going to subscribe but given it’s unusable via their www site I’ll pass. Good luck finding anyone in support or even a contact to help you. There are way better options out there. Overall, disappointing .. ### 1/5 — It doesn’t work as it supposed to *2026-04-29* Several issues with the app, already informed to the team by email, no solution so far ## Most critical reviews (10 lowest-rated) ### 1/5 — Phantom Alerts *2026-08-21, version 2026.08.1* I really want to like this app but the alerts never work. I have literally searched for the flight using miles minutes after the alert and either the flight is not even on the system or the miles are double sometime triple seat.aero’s. I am very sorry i paid for a premium subscription that is useless. ### 1/5 — App no longer works *2026-08-09, version 2026.08.1* The searching seems to be permanently broken. The only way is to use the mobile version of the website. ### 1/5 — Scam *2026-08-03, version 2026.07.2* Will show you a flight for low points and then you click on it, and it’s double or triple the points. Not accurate at all. Will waste your time!! ### 1/5 — Latest update *2026-07-09, version 2026.07.1* This latest update will not even let you launch the app! Once updated, it will tell you you need to update and back to the App Store and it just goes into an infinity loop without launching the app. ### 1/5 — App doesn’t work at all. Plus, needs time of day flight search functionality. *2026-07-09, version 2026.07.1* App doesn’t work at all. Plus, needs time of day flight search functionality. Mega annoying that I cannot filter by time of day of flight. Let’s say I want to take a morning flight. No ability into filter for morning flights. ### 1/5 — Frequent traveler *2026-07-09, version 2026.07.1* App is horrible ### 1/5 — Update loop hell *2026-07-09, version 2026.07.1* when opening this app, it says to update it, which I did. I open app and same message appears prompting me to update. pls fix ### 1/5 — RIP mobile app *2026-07-09, version 2026.07.1* Each update has made the app even worse Less performant, more clunky, less intuitive, too many buttons The list goes on Literally just updated the app and I can’t even access the app cause it says a new version came out and I’m stuck in a never ending loop. Yikes. ### 1/5 — Said to update and not working at all now *2026-07-09, version 2026.07.1* I pay for the pro. It’s not working at all with the new update on the Apple IPhone. Please fix the bug or I’ll need to cancel 🥲 Tried to find someone to write but no info ### 1/5 — Update destroyed the app *2026-07-09, version 2026.07.1* App asked me for a mandatory update. I did it. Now it won’t open anymore. It goes always to the message that an update is required. Eternal loop between app and App Store and there’s no other update (of course not I just updated). Then I deleted the app, installed again. Still saying it needs update. Completely BS ## Most praised reviews (10 highest-rated) ### 5/5 — Update fail *2026-07-09* Ask for update and is impossible to use! (09/jul/26) Need help ### 5/5 — The real deal *2025-12-17, version 1.18* This app is the real deal. It is worth the premium. It is amazing. ### 5/5 — Best app for United premier members! *2025-09-06* Very reliable app that allows you to receive alerts when award availability arises for many airlines. The best feature (for those who fly United) is the ability for this site to send alerts when upgrade availability opens! ### 5/5 — Points 2 The Max *2025-02-20* Yup this is everything they say it is and then some. It takes a bit of study for sure but once you make a couple bookings you will quickly see it’s a fantastic value worth every penny. Cheers AJ FYI I really Recommend This Service. ### 5/5 — Nothing comes close *2025-02-16, version 1.10* Best app for finding award flight availability. Period. ### 5/5 — Best *2025-01-12, version 1.10* Boiling on top , ### 5/5 — Excelente!!! *2024-09-11* Ótima funcionalidade 😉 ### 5/5 — So good *2024-06-11* Finally, an award search engine with a clean interface that actually *works*. The June 2024 update resolved inconsistencies between mobile and desktop results. The free version is extremely capable, but the new live results make the premium subscription worthwhile for me. ### 5/5 — Não uso muito *2024-05-15* Não H v h ### 5/5 — Great app and useful resource! *2024-04-17* Update: The bug has been fixed. The quick response was amazing! Helpful app and an amazing resource is amazing! 5/5 stars! Thanks so much! Original: Whenever I search for a seat and click “Book on _ Airlines” to transfer to the airline website, the app crashes. If this is fixed, I’d give it a higher rating. Please fix. **Developer response:** Thanks for letting us know, this has now been fixed! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*