# Seattle Kraken — user reviews > 120 indexed App Store user reviews of Seattle Kraken by Seattle Hockey Partners, LLC, rated 4.69/5 from 2,548 ratings. - Source: https://appshunter.io/ios/app/seattle-kraken/id1513036398/reviews - App overview in markdown: https://appshunter.io/ios/app/seattle-kraken/id1513036398.md - Rating breakdown: 5★ 2,236 · 4★ 120 · 3★ 38 · 2★ 32 · 1★ 122 ## What do users think of Seattle Kraken? Overall sentiment: negative **Pros** - 🚀 Seamless app use - 👍 Functional and pretty app - 💡 One-stop shop for tickets, parking, stats, and more **Cons** - 🐛 Crashes constantly - 🐛 Login and ticketing issues - 🐛 Buggy and glitchy - 🐛 Ticketmaster integration problems - 🐛 Unusable on smaller devices **Commonly reported bugs** - Ticketmaster login not working - Ticket access and redemption issues - Notifications not working - Parking purchase option broken - Incompatible with older iOS devices **Most requested features** - Dark mode option - Player bios and stats integration - Improved transit pass functionality - Better in-arena experience (food locator, beer finder, etc.) ## Newest reviews (13 of 120) ### 2/5 — Redeem transit sucks *2026-07-03, version 1.1.97* It’s hit/miss if the additional Ticketmaster login actually WORKS and it never remembers the login so every show I have to re-sign in. Annoying and frustrating every time, and only works for half of that. ### 3/5 — Free Transit Pass not working *2026-05-09* Been to two games in the last 2 weeks and both times have been unable to access the Free Transit Pass. My Ticketmaster is synced to the app, and I know it is because so have confirmed I have tickets to the game through the Storm app, but going to the CPA app it only shows my future concerts at CPA. Please fix!! I rely on public transit! If possible it would be better to separate Kraken and CPA — not sure why these are combined when three teams play at the CPA. ### 4/5 — Timing *2025-12-17, version 1.1.84* Takes a long time to sync ### 1/5 — Hot garbage *2024-11-30* App never works properly. Tells me I need to login to access the public transportation tickets, even though I’m already logged in because I can access the event tickets. When trying to login it says password incorrect. Using the same password on web browser works fine. Try resetting the password. Have made 5+ requests fora password reset & never receive an email. TicketMaster is trash & it’s unfortunate we are forced to use it. ### 1/5 — Awful TM experience *2024-11-14* I’m a season ticket holder, 4 years running. This season, I’m unable to see my tickets or discount codes in the app. Every attempt to get support has been met with “did you try updating the app”, which I do religiously to no avail. The only way to attend games is to use the desktop website to transfer the tickets to a totally different account, which loses the STH amenities. The app is convincing me to bail when my contract is up. ### 1/5 — Unable to listen to games *2024-11-02, version 1.1.58* After the latest app update I’m no longer able to listen live to games, says I’m outside of the service area despite being in Seattle. My wife gets the same message on her phone. ### 1/5 — Used to work *2024-11-02, version 1.1.58* The app used to work beautifully now, after the latest update, my Ticketmaster won’t link to the app, so I can’t access my Kraken tickets. This is extremely frustrating as the Kraken tickets won’t show up on the generic Ticketmaster app, so the only way I can get to my tickets is through a web browser….horrible update ### 1/5 — Cannot log in to Ticketmaster *2024-10-27, version 1.1.58* Bug fixes didn’t work. Still cannot login to Ticketmaster. This is very frustrating as I cannot access transportation on game days. ### 1/5 — What a nightmare. *2024-10-24, version 1.1.58* My experience with this useless pile of worm-ridden app trash makes me wish Seattle would just get rid of it’s hockey team, as it only serves as a reminder that we don’t have a basketball team. ### 2/5 — Redeeming bus tickets doesn’t work *2024-10-18, version 1.1.57* App cost us like $10 ### 1/5 — Ticketmaster Integration Busted *2024-10-15, version 1.1.57* Massive bug trying to connect Ticketmaster account. Renders the app useless ### 1/5 — Can’t access tickets *2024-10-10, version 1.1.57* There’s an issue with ticket access, the app refuses to connect with Ticketmaster. Made sure app is updated and deleted/redownloaded to double check. Looks like I’m not the only one getting the error message. ### 1/5 — Something went wrong…. *2024-10-08, version 1.1.57* App can’t connect to Ticketmaster so I can get a transit pass. Pretty useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Forcing users into your app *2026-02-17, version 1.1.88* lol my event has nothing to do with the kraken why funnel all of us into this terrible app for a team that we don’t follow when the ui of the Ticketmaster app works fine. ### 1/5 — Force to install app to access my tickets *2025-12-06, version 1.1.84* I don’t want this app but need to access my Ticketmaster tickets wtf. ### 1/5 — Cannot Sign in without turning off privacy settings *2025-12-03, version 1.1.84* Ticketmaster sign in does not work without disabling most of Apples privacy settings for Safari. Without being able to sign in cannot access tickets from the app. ### 1/5 — Garbage *2025-12-01, version 1.1.84* Switched to new phone won’t let me log in despite verifying email and changing password multiple times. ### 1/5 — Free transit pass doesn’t work *2025-08-10, version 1.1.76* Logged in and out multiple times. Within the window of time from doors opening. Nothing. ### 1/5 — Log in issues *2025-08-07, version 1.1.76* Can never log in. I have tried resetting my password multiple times. But every time I try to login there is an “error.” ### 1/5 — Unusable *2025-03-28, version 1.1.68* A popup asking to sign into Ticketmaster every time you open the app won’t stop spawning when you tell it no. The app support takes you to the climate pledge arena site. I didn’t use to have to sign in. I would in I were buying tickets. I shouldn’t need to sign in just to see scores and stats. ### 1/5 — Cannot Download Ticket *2025-02-28* I’ve tried all day to download the tickets I purchased and can see in the app, to my phone and while I’m waiting for anything to happen. The app just closes. When I try to get support I’m told to log out and log back in and make sure ticket master account is correct. I’ve literally done everything and now I have to go even earlier to the concert to ensure I can get in. I don’t understand why I need another app to access my ticket master account when that’s alway worked fine. I really hate stuff like this. ### 1/5 — Error *2025-01-15, version 1.1.63* Constantly getting an Error. Cant access tickets. Tried logging out/logging in. Uninstalling and reinstalling. And still does not work. Apps shouldn’t be this hard to use. Imagine getting to the event and not being able to pull the tickets up. Worst thing is it doesn’t even show up in Ticketmaster. So you have to rely on this app to get your tickets. ### 1/5 — Highlights not working *2025-01-15, version 1.1.63* All the videos and highlights in the app don’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Apps lit *2026-03-13, version 1.1.89* I like it for games. ### 5/5 — Let’s go pens *2026-01-19, version 1.1.88* Not a Kraken pan on Pittsburgh fan, but but let’s go Kraken and penguins ### 5/5 — Lots of fun to be a part of! *2026-01-07, version 1.1.88* It’s great fun to be a part of the celebration, makes you feel more appreciated as a part of the fun. ### 5/5 — 1st Game Experience *2025-12-29, version 1.1.87* So excited to embrace my new team since my Arizona Coyotes were sold to Utah ### 5/5 — Home Game *2025-12-17, version 1.1.84* Great! Awesome! ### 5/5 — Killer! *2025-04-13, version 1.1.68* The best period! ### 5/5 — KRAKEN *2025-02-05, version 1.1.65* Love it so much ### 5/5 — App crashed during game *2024-03-13* We went to the game tonight and upon leaving CPA I went to the app to retrieve monorail and light rail passes to go home. I singed out of and into the Kraken and Ticketmaster apps several times to no avail. Insult to injury, when I went to the help feature in the app, the bot said I need to download the app. When I told the bot I have the app, it responded with “we do not have that information”. All of this was too much to bear at the end of a long day and a heartbreaking loss in OT. All this aside, I enjoy the app and use it regularly. ### 5/5 — Doesn’t support iPhone SE’s 😐 *2023-12-12, version 1.1.35* Kraken says it’s “revamped” but they forgot to add scrolling on the ticketmaster sign in. What’s the deal with that? ### 5/5 — App Suggestion *2023-11-08* Thank you for the great looking app. May I suggest, when I went into stats, I see the stats. From there it’s a dead end. I tried clicking on the player to take me to their bio and more information and nothing. The intuitive me wants to click the players name and then see the player. You have to traverse back to the menu and go back into the roster to get there. Too many touches. Would be nice to just click the name in stats and there’s the player info. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*