# Second Cup Café

> Loyalty rewards and mobile ordering app for Second Cup Café customers. (iPhone/iPad app by Foodtastic Inc.)

- Source: https://appshunter.io/ios/app/second-cup-cafe/id985820057 (this page in markdown: same URL + `.md`)
- Developer: [Foodtastic Inc](https://appshunter.io/developer/1723019491)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.60/5 from 27 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 61 MB
- Languages: American English, Canadian French
- Released: 2020-06-03
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/second-cup-cafe/id985820057/reviews.md

## What is Second Cup Café?

The Second Cup Café Rewards app is a simple, fast way to earn rewards and pay for your purchases. Earn 10 points for every dollar you spend at Second Cup Café, and get a reward for every 500 points earned.
 
Your membership also comes with special rewards, surprises, and offers along the way. Be sure to enable push notifications so you don’t miss a thing.
 
It’s easy to get started. Simply download the app to become a Second Cup Café Rewards member today!
 
As a member, you get access to these great app features:
 
●      Pay for your purchases directly from the app -- just scan and go!
●      Order directly from the app and pick up at your nearest café!
●      Earn points on every dollar you spend. You’ll earn 10 points for every dollar spent.
●      You’ll get a reward for every 500 points earned.
●      Get special offers and promotions tailored to you. Opt-in to push notifications so you’ll always be the first to know.
●      Track your rewards and redeem them whenever you want.
●      Top up your card balance with easy reload.
●      Find a Second Cup café wherever you are with our Café Locator.

## Key features

- Earn 10 points per dollar spent
- Get rewards for every 500 points
- Order ahead for pickup
- Pay directly from the app
- Track and redeem rewards
- Receive special offers and promotions
- Find nearby cafés

## What do users think of Second Cup Café?

Overall sentiment: mixed

**Pros**

- ☕ Awesome coffee
- 👍 Easy to use app
- 🌟 Great app
- 💯 Quality product
- ✨ Clean and purdy app
- 😊 Friendly staff
- 🚀 Fast order preparation
- 👍 Good app functionality
- 😋 Tasty drinks

**Cons**

- 🐌 Slow processing times
- ❌ Payment issues
- 🤷‍♀️ App not working
- 📉 Rewards program changes
- 💸 Increased points for rewards
- 🚫 No tip option
- 🇫🇷 French only offers
- 🤔 Confusing UI
- ⏳ Long wait times

**Commonly reported bugs**

- Points program not working
- Scan failed independently
- Points not counted half the time
- Constant payment verification
- Account nuked with no notice
- Cannot log in (app update loop)
- Cannot order online
- Rewards card not adding
- App doesn't receive orders
- Errors with payment
- Cannot add gift card
- Unable to pick drinks or customize
- Apple Pay not working
- Gift card balance not updating
- Cannot add card to Apple Wallet
- App crashes or freezes
- Order confirmation issues
- Payment verification issues
- Menu not accessible without account
- In-person transactions not sending receipts
- Item availability not updated in real-time
- Cannot reload funds on Apple Pay
- App support is unhelpful
- Upload to Apple Wallet fails
- App doesn't work on data
- Cannot finish order (pay screen errors)
- Order invalidation due to options
- Geolocation not always accurate
- Cannot cancel orders
- App doesn't confirm order location
- App UI is hard to follow
- Favorite orders/items difficult to find
- App doesn't ask for pickup type
- Store does not receive app orders
- App shows items out of stock when they are not
- App doesn't receive orders
- App rarely takes user to pay screen
- Errors occur regularly
- All options don't work and invalidate order
- App is slow
- App doesn't support Apple Pay
- App doesn't support Apple Wallet
- Cannot add Master card or debit card to Apple Pay
- Apple Pay won't work
- App not calibrated for iPhone X screen
- Cannot leave a tip
- Apple Wallet upload does not work
- App is not compatible with Apple Wallet
- Default gift card cannot be changed
- New gift card not showing on app
- Old gift card balance needs to be spent for new one to show
- App is useless
- App fails to add to Apple Wallet on data

**Most requested features**

- Add Face ID
- Enable auto-fill for username/email
- Add email receipts for in-person purchases
- Add a tip option for mobile orders
- Allow customization of drinks (oat milk, less/more ice)
- Support for iPhone X screen calibration
- Add menu to the app
- Allow adding gift cards to the app
- Improve UI design and navigation
- Confirm order location explicitly
- Add a cancel order button
- Specify pickup type (in-store/drive-thru)
- Allow franchisees to set item availability
- Real-time balance updates in app and Apple Wallet

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/second-cup-cafe/id985820057/reviews.md

### 1/5 — As of March 1st 2026, not working at all

*2026-03-01, version 2.2.0*

As the title says, as of March 1st, 2026, the points program is not working: at multiple interactions, the cashier had to wait for 2 to 5 minutes after the scan to confirm the card and accept payment, so the user has to wait at the counter for all that time if they want to collect points. Furthermore, the scan failed independently and we had to enter my phone number, so there isn’t a point to the app, we can just use the phone number. The 2-5 minute wait problem persisted regardless.

### 5/5 — Awesome coffee

*2026-02-26, version 2.2.0*

Awesome place awesome coffee with Awesome company

### 3/5 — More coffee shop

*2026-01-04, version 2.2.0*

Why did you not reopen the second cup on Nuns Island, Verdun, Montréal, we all miss it.

### 1/5 — Points are not counted half the time. Scam

*2025-12-09, version 2.2.0*

It's the pitiful application that exists on Earth and beyond. One out of every two transactions isn't even recorded.

### 5/5 — best app ever made

*2025-11-27, version 2.2.0*

I downloaded this app, made an account, put the loyalty card in my apple wallet, and received my coffe for free, in the time it took 1 car in front of me to get their order (and my intention is to praise the app, not criticize the drive-thru)

### 1/5 — Constant Payment Verification

*2025-11-04, version 2.2.0*

You know what makes me stop using an app and that business losing my patronage? Constantly having to verify my payment information so that I cannot place mobile orders on the fly. Which is the whole point of having the business app. 

You have lost my patronage.

### 1/5 — Don’t accept the AMEX payment method on the app

*2025-10-28, version 2.2.0*

Although in the store, they accept AMEX but on the app, they don't. What an inconvenience!

Second Cup, FIX IT!

### 1/5 — Account nuked with no notice

*2025-10-26, version 2.2.0*

I didn’t visit that often, but I did have enough points for a reward or 2. All gone on the last update. They changed my phone # to 555-5555 too. The location nearest my house is BRUTAL, so I’m not even mad, but that’s not the point.

### 3/5 — Payment and points

*2025-10-04, version 2.2.0*

The app used to be better when you didn’t have to scan twice to do points and the payment. Annoying for the staff and the customer.

### 5/5 — 10/10

*2025-10-04, version 2.2.0*

when an order is wrong and they always make sure things are made right!! I prefer this over Tim hortons more selections, and cheaper than Starbucks

## Frequently asked questions about Second Cup Café

### What does the Second Cup Café Rewards app do?

The app allows you to earn rewards on your purchases, pay for items directly, and order ahead for pickup. It also provides access to special offers and helps you find Second Cup locations.

### How do I earn rewards with the app?

You earn 10 points for every dollar you spend at Second Cup Café. Once you accumulate 500 points, you will receive a reward. You can track your points and rewards directly within the app.

### Is the Second Cup Café Rewards app free to use?

Yes, the app is free to download and use. There are no upfront costs or subscription fees associated with becoming a Second Cup Café Rewards member through the app.

### Can I order food and drinks for pickup?

Yes, you can order directly from the app and choose to pick up your order at your nearest Second Cup café. This feature allows you to save time and have your order ready when you arrive.

### How do I find a Second Cup café near me?

The app includes a Café Locator feature that allows you to find Second Cup cafés wherever you are. Simply open the app and use the locator to see nearby locations and their details.

## Version history (last 5 releases)

### 2.2.0 — 2025-08-27

Bug fixes and improvements

### 2.1.5 — 2024-10-09

We made minor changes to improve your order experience. Thank you for downloading Second Cup Café!

### 2.1.4 — 2023-09-04

We made minor changes to improve your order experience. Thank you for downloading Second Cup Café!

### 2.1.3 — 2023-08-23

We made minor changes to improve your order experience. Thank you for downloading Second Cup Café!

### 2.1.2 — 2023-04-11

You can now redeem your points from the home page. Thank you for updating your Second Cup app!

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All apps by Foodtastic Inc: https://appshunter.io/developer/1723019491

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*