# Second Phone Number -Texts App — user reviews > 158 indexed App Store user reviews of Second Phone Number by Smart Tool Studio, rated 4.50/5 from 32,264 ratings. - Source: https://appshunter.io/ios/app/second-phone-number-texts-app/id1189911819/reviews - App overview in markdown: https://appshunter.io/ios/app/second-phone-number-texts-app/id1189911819.md - Rating breakdown: 5★ 26,528 · 4★ 1,717 · 3★ 1,035 · 2★ 556 · 1★ 2,428 ## What do users think of Second Phone Number? Overall sentiment: negative **Pros** - 🙌 Reliable service - 💰 Affordable pricing - 🌐 Works well with WiFi - 🤳 Useful for online dating **Cons** - 🔒 Security and privacy concerns - 🤖 Potential for spam/fraud - 💸 Expensive subscription and credits - 🔇 Poor call/text quality - 🔍 Lack of customer support - 🔁 Inconsistent service and number changes **Commonly reported bugs** - Texts not being received - Dropped/disconnected calls - Inability to cancel subscription - Unexpected charges and billing issues **Most requested features** - Add UK phone numbers - Unlimited calling and texting - Improve text message delivery reliability - Provide better in-app purchase transparency ## Newest reviews (20 of 158) ### 2/5 — Not Free *2026-07-12, version 2.2.5* This app isn’t free at all ### 4/5 — Collins *2026-06-02, version 2.2.5* The app I definitely recommend for any age. Although this app is not free which is a complete bummer. ### 2/5 — Not working! Inconsistent *2026-03-22, version 2.2.5* Frustrating.. trying to use for dating, but calls don't go thru, no ring. ### 1/5 — Doesn’t work *2026-02-27, version 2.2.5* I’ve tried to text a couple people and the never get I would like my money back ### 1/5 — TERRIBLE *2026-02-17, version 2.2.5* The messages don’t go through and there is not response from customer service. It is a scam, do not purchase. ### 1/5 — Doesn’t Send Texts *2026-01-28, version 2.2.5* I have sent out multiple texts, making sure the data was on or I was under a Wi-Fi signal to be able to send and not one of my texts went through to the person. I was sending it to including my own phone number. This app clearly does not work. Do not spend money on it. ### 1/5 — Why does it cost money *2026-01-25, version 2.2.5* It should be free and it’s advertised as free make it free ### 1/5 — Can’t receive texts *2026-01-05, version 2.2.5* The entire purpose of getting this VOIP phone was to receive texts from my bank with codes. I cannot receive texts though I paid for that service. At this point this phone is only good to call to US phones. ### 1/5 — Don’t get *2025-12-21, version 2.2.5* Cannot send texts. When contacting support get the message that someone will look into it in 3-7 business days. That is ridiculous ### 1/5 — Doesn’t work *2025-11-08, version 2.2.5* Doesn’t work ### 1/5 — Doesn’t work *2025-10-30, version 2.2.5* This app doesn’t work, I tried making a call with a good internet connection only for my call to not even go through. It automatically ended my attempted call ### 1/5 — SMS never works *2025-09-20, version 2.2.5* SMS never works and I wonder why I get charged and customer service never responds to my messages, they don’t offer any help and they just take your money. What is all this ? You should do better ### 1/5 — Worst App ever seen *2025-09-20, version 2.2.5* Poor customer service, they never respond, Poor deliverability, recipient never receive your text, this is a total waste of money, I regret getting here. ### 1/5 — Deceptive App *2025-09-14, version 2.2.5* Cannot send or receive texts only calls and they are charging you the same price. ### 1/5 — Do not use this app *2025-09-05, version 2.2.5* Paid for a subscription and it did not even work. this app is a scam and I would like my money back ### 1/5 — SMS messages never work! *2025-08-30, version 2.2.5* Customer service ignores complaints about incoming and outgoing messages not working. They once replied that "the number you selected does not support SMS, change the number to another one." They did not even try to provide me with another number that worked normally and did not respond anymore. I could not find another number from Florida in the list and I had to choose a number from another state! Changing the number costs $ 0.99, but SMS did not work either. After my question, customer service was silent. If you try to send SMS, they withdraw money from the account and do not deliver messages. After complaints, they do not return money. I canceled the subscription and am very upset with this service. ### 1/5 — Text DOESN’t work *2025-08-22, version 2.2.5* Don’t buy. They don’t give refunds. And texting doesn’t work ### 1/5 — No customer service *2025-07-16, version 2.2.5* The app keeps crashing and there is no customer service to be found. There are several other second number apps. Do not use this one! ### 1/5 — Total Garbage and a Scam *2025-07-05, version 2.2.5* This app is an absolute joke. It doesn’t work AT ALL. Texts fail, calls don’t go through, and it steals your money with shady subscription tactics. There’s no real support—just auto-replies and excuses. Then Apple says they won’t refund even though it doesn’t even work.. I want my money back and this trash removed from the App Store. DO NOT DOWNLOAD. It’s a complete scam and waste of time. ### 2/5 — Disappointed *2025-06-27, version 2.2.5* Not a working number bad costumer service ## Most critical reviews (10 lowest-rated) ### 1/5 — not free *2026-07-22, version 2.2.5* not a free phone number ### 1/5 — The worst *2026-07-07, version 2.2.5* Don’t spend your money on this, it doesn’t work, it doesn’t do anything it says. ### 1/5 — Does NOT Work *2026-06-09, version 2.2.5* Charged $6.99 but service not provided. Test sms to myself not received. Test sms from myself - not received. Looks like this app is COMPLETELY SCAM!!! ### 1/5 — Problem! *2026-05-21, version 2.2.5* I paid for this app, yet i can only make call with it, the texting app is not working, when i text my point is deducted, but the receiver never get text messages ### 1/5 — Mike *2026-05-21, version 2.2.5* I sent $60 to this app and I never got to make one phone call. It’s the worst calling app I ever used. I reached out to Customer support a couple of times. Never did nothing. ### 1/5 — Horrible *2026-05-08, version 2.2.5* This app doesn't work. I paid for something that doesn't work. Don't download this app—the SMS never arrives. ### 1/5 — You have to pay and then pay more *2026-04-25, version 2.2.5* There are tons of free textinf apps this one makes you pay weekly and only gives you a set amount of credits so then you have to pay more!!!!!!!! Ripoff ### 1/5 — Phone calls don’t go through *2026-03-31, version 2.2.5* Can’t call anybody, I paid for this app ### 1/5 — Very disappointed with this app *2026-03-10, version 2.2.5* I am paying $12.99 for this and I Will only be doing this Once because this app is almost useless. I sent a message to my main phone number and did I get that message? Nope. It never sent. What is the point of this app?! I shouldn’t have gave y’all my money. I will soon be requesting a refund. Y’all just want to grab my money, which doesn’t make me trust y’all ever again in my life. Never going back to this app Again. 🤦‍♀️ ### 1/5 — Doesn’t work *2026-03-08, version 2.2.5* Charges you but does not receive or make calls or texts ## Most praised reviews (10 highest-rated) ### 5/5 — I love this app *2024-12-08, version 2.2.3* I love this app ### 5/5 — Not as user friendly as I expected *2024-07-11, version 2.2.3* I thought they’re would be much more guidance ### 5/5 — a bit better than expectations *2023-05-10* I have tried some to 2nd number or Text now or .... but found this one easier and price worthy opposit simillar brand 2nd PHONE NUMBER with very limited choices and a bit expensivER ,lazier so I found THIS satisfying enough ### 5/5 — C Harris *2022-11-04* If not the best side line app dependable reliable great price setup I work construction so I’m all over the State of Ohio and I’ve never had any issues when making a call or sending a text thanks guess because of your service I haven’t loss any future jobs due to missed call s or dropped calls ### 5/5 — 2nd Phone *2022-11-02* The is an awesome app. You guys deserve the best ratings and the most awesome features. It is helping me keep track of my son. Anyone with kids of any age, in todays world you can never be too safe. That’s a saying my mom used to use, and wouldn’t ya know it here I am at 54. There are so many reasons to have this app! 🙏🏼💖💫✨ ### 5/5 — Wow *2022-09-25, version 2.0.6* This app is a godsend savior very very cheap worth the money 100% very easy to use and set up integrates with your current calling features in your contact list it’s awesome awesome awesome product ### 5/5 — Work perfectly for me! *2022-08-11, version V2.0.4* Excellent quality and service. Highly recommend! Exactly what I needed! ### 5/5 — Perfect *2022-07-28, version V2.0.4* Exactly what I was looking for and has so many more options than any of the other apps. Plus credits to make/receive calls and texts are actually a reasonable price! ### 5/5 — Super Easy To Set Up *2022-07-26, version V2.0.4* I have been wondering for a long time, if something like this even existed, then I found this App. This is a huge quality of life issue for me in ways that I can’t even begin to explain. ### 5/5 — awesome with wifi *2022-04-21* i didn't have cell service but with wifi keep coming back to this app. cheap. had it for months and no SURPRISE you owe an extra 20$. love it. you can have a contacts list and everything. you get a bunch of calls and texts under 10 bucks a month. better than paying 40+ for cell service. if you have good wifi this is def the app. no adds, no surprises. flat rate for a month and it's not a subscription. it's why i keep downloading it when i'm down bad😂 **Developer response:** Hi, dear user, we are 2nd Number team. Thank you for your support, we will continue to improve the app experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*