# Secret Photo & Video Vault Kit — user reviews > 101 indexed App Store user reviews of Secret Photo & Video Vault Kit by 伟 魏, rated 4.30/5 from 124 ratings. - Source: https://appshunter.io/ios/app/secret-photo-and-video-vault-kit/id1116547354/reviews - App overview in markdown: https://appshunter.io/ios/app/secret-photo-and-video-vault-kit/id1116547354.md - Rating breakdown: 5★ 90 · 4★ 13 · 3★ 3 · 2★ 1 · 1★ 17 ## What do users think of Secret Photo & Video Vault Kit? Overall sentiment: negative **Pros** - 🔒 Strong privacy and security features - 👍 Easy to use and intuitive interface - 🔐 Touch ID authentication support - ✨ Effective photo/video hiding functionality - ⚡ Fast and responsive performance - 🎨 Customizable app icon **Cons** - 💔 Poor customer support and unresponsive to emails - ⚠️ Data loss on app reinstall or iOS updates - 🐛 Frequent crashes and glitches - 🚫 Limited free version functionality - 💰 Aggressive paywall for basic features - ❌ Video export not working properly - 🔄 No cloud backup or data sync - 📱 No landscape mode support - 😤 Misleading pricing information - 🗑️ Cannot delete videos without uninstalling app - 👎 Developer abandonment of previous apps - 💳 Continued billing after unsubscribe - 📸 Album storage limitations (20 pics max) **Commonly reported bugs** - App crashes when adding pictures to albums (iOS 15.0.2+) - Photos deleted on reinstall not recovered - Video upload failures - Glitches when selecting multiple photos simultaneously - Cannot export videos to gallery - App fails to open or load - Cannot load large photo libraries even with premium - Price discrepancy in in-app purchase display **Most requested features** - Cloud backup and server-side data storage - Data recovery from previous Calculator+ app - Video export functionality - Landscape mode orientation - Ability to export all files for premium users - Photo editing capabilities - Bulk contact import - Break-in reports with location and photos ## Newest reviews (17 of 101) ### 3/5 — Calculator + *2021-12-05, version 2.7.0* Wondering if there is anyway to recover items I had in the calculator + app to this new current app? If so I wouldn’t mind paying for the yearly subscription! 3 stars for now. Will update stars if I get an answer. ### 1/5 — bad *2019-08-16, version 1.3.0* cannot export all video to gallery ☹️ ### 2/5 — Videos *2019-07-07, version 1.3.0* How can you take your videos back out of this privacy space back to your regular photo album ### 1/5 — Fake. Can't download image *2019-03-17, version 1.3.0* Fake. Made me pay for it ### 1/5 — Crippled software *2018-12-29, version 1.3.0* Pay the price for the “premium” so that you can actually use it but still have very limited software. ### 3/5 — Help *2018-11-09, version 1.3.0* I bought this app but it can’t store more than 20 pics per album... how can we fix this? Other than that, this app is great! ### 1/5 — Don’t get this app *2018-10-01, version 1.3.0* It has a dialogue window that prevents you from importing photos unless you buy the app for 4 dollars... it prevents you from performing the basic function of the app, in other words. ### 1/5 — useless *2018-02-14, version 1.3.0* once you save a video you cannot get it back ### 1/5 — Very bad *2017-04-13, version 1.3.0* You should buy it to use the options ### 1/5 — Fake *2017-04-03, version 1.3.0* Don't download this app it's not a free app ### 1/5 — Poor app *2017-03-21, version 1.3.0* Can't load lots of pics even with a premium account. Forget this app. ### 1/5 — Horrible *2017-03-20, version 1.3.0* No landscape mode. Banner for in-app purchase says 2.99 but it's actually 3.99!! Poor design and functionality. Don't buy this app!! ### 3/5 — Video export broken *2017-01-18, version 1.3.0* No way to export video files 👎🏻 ### 1/5 — Must purchase. *2016-12-28, version 1.3.0* Have to pay to use browser. ### 2/5 — Video export problems *2016-12-27, version 1.3.0* The video in the app can not export to your device or computer. Only picture can export to your device. ### 1/5 — Boo *2016-12-14, version 1.3.0* You have to upgrade to use the private browser and the orientation does change. It's locked...👎🏽 ### 1/5 — No respon *2016-12-05, version 1.3.0* Knapa aplikasinya ga bs di buka ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad application *2024-04-08, version 2.7.0* No reply to my email. No one to get in touch with. I sent emails needing support and I was ignored. ### 1/5 — Don’t trust this developer *2023-05-21, version 2.7.0* They had another app called calculator+ that they never updated after an iOS update, and all the data that was in their app is now lost. Scammers. Stay away as they can do the same with this piece of garbage as well ### 1/5 — Should keep my photos and data on a server *2022-09-27, version 2.7.0* So I deleted the app and reinstalled it because an IOS update was being a bit of a crappy buggy update. I had thought that when I restored the app that my albums files etc would be downloaded as before. They have not and now I have lost all the photos saved to this app. Also. With iOS 15.0.2 you can create an album but the app crashes when you try and add pictures. Disappointing- but the iOS 16 update has been a bit Lack luster so far! In short, if my subscription is current then keep my files encrypted somewhere and sync when I reinstall the app and restore purchases. Else what’s the bloody point ! ### 1/5 — Feel Scammed on Calculator+ *2022-01-07, version 2.7.0* They had another calculator photo album and randomly took it down and never updated it. Everyone lost all their files on these developers other app. Don’t trust these people at any moment they can do the same to this one. Even subscribers lost all their files. Beware! ### 1/5 — App update *2021-07-07, version 2.7.0* Previous versions need to be updated or you will lose all your info and contacts. Zero stars!!! ### 1/5 — worst apss *2020-06-21, version 2.7.0* very suck ! once ive unsubscribes this apss its still chager under my bil !!!!! very very not recommended and worst apps ever ! ### 1/5 — Very Poor *2020-03-19* Always crashes Deletes pictures and doesn’t upload them to App Not User Friendly DO NOT RECOMMEND ### 1/5 — Scam...free version does not work at all. *2019-11-04, version 1.3.0* As soon as you try to do anything you have to upgrade to the 2.99 version. ### 1/5 — Attenzione *2019-10-06, version 1.3.0* Quando avete inserito video non si può eliminarli bisogna cancellare tutta la app ### 1/5 — Problem they must fix it *2019-08-26, version 1.3.0* When I select some of photos at same time it’s glitches ## Most praised reviews (10 highest-rated) ### 5/5 — Works wonderfully *2020-02-05, version 2.1.0* I love it. It help me hide photos,videos. All in all I really recommend this app. And you can hide this app well because you can change the app icon. Wish this app make a app icon that looks just like calculator. Great app! ### 5/5 — Sad *2020-01-05, version 1.3.0* Why no export for the premium purchase? ### 5/5 — Great *2016-12-04, version 1.3.0* Best app ### 5/5 — Can not like it more *2016-11-29, version 1.3.0* 😺😸 ### 5/5 — Great *2016-11-09, version 1.1.2* Great ### 5/5 — Dd *2016-11-09, version 1.1.2* Dd ### 5/5 — Holy Hanna Batman *2016-11-08, version 1.1.2* Its easy to use ### 5/5 — Awesome *2016-11-08, version 1.1.2* Simple to use, intuitive & awesome ### 5/5 — 5 STARS ! *2016-11-06, version 1.1.2* Great app 💯 haven't had an issue yet . ### 5/5 — Playa *2016-11-05, version 1.1.2* Simple and effective so far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*