# Secret Photo Vault: Safe Files — user reviews > 73 indexed App Store user reviews of Secret Photo Vault by PB Studios OU, rated 4.50/5 from 841 ratings. - Source: https://appshunter.io/ios/app/secret-photo-vault-safe-files/id1532059142/reviews - App overview in markdown: https://appshunter.io/ios/app/secret-photo-vault-safe-files/id1532059142.md - Rating breakdown: 5★ 662 · 4★ 63 · 3★ 27 · 2★ 20 · 1★ 69 ## What do users think of Secret Photo Vault? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Keeps photos and contacts private - 💡 Ability to hide app icon - 👍 Simple and effective **Cons** - 🐛 Photos get blurry when uploaded - 🔒 Can't access hidden photos without subscription - 🔒 Can't restore hidden contacts - 🐛 App crashes when trying to hide items **Commonly reported bugs** - Photos get corrupted after uploading - Subscription charges without user consent - Contacts disappear from device after hiding **Most requested features** - Option to create custom photo albums - Ability to restore hidden photos and contacts - Improve icon hiding functionality ## Newest reviews (10 of 73) ### 2/5 — Uygulama yanlışlıkla silindi *2024-02-20, version 2.2.2* ÇOK ACİL DÖNÜŞ YAPMANIZI İSTİYORUM BU MAĞDURİYETİ LÜTFEN GİDERİN ### 1/5 — Ужас… *2023-07-04* Только что сказала приложение. Как только я что-то добавляю чтобы скрыть, к примеру контакт, приложение вылетает, контакт исчез из моих номеров и при том не сохранился в приложении. После я перезагрузила телефон, попробовала снова уже с другим контактом, но это не помогло, всё также. Затем я снова перезагрузила телефон и закрыла все вкладки, думала может быть они появятся, просто приложение или телефон моросит. Но и это не помогло. Тогда я просто удалила приложение посмотрела в список контактов. Итог: Контакты всё ещё не отображаются. В общем я очень расстроена. Сделайте пожалуйста с этим что-то. Не хочу чтобы другие люди также лоханулись как и я ### 1/5 — 환불부탁드립니다 *2023-06-29* 뭔가 볼 세도 없이 그냥 화면이 넘어가서 구독이 된지도 몰랐는데 오늘 갑자기 큰 돈이 결제되길래 확인해보니 구독이되어있었더라고요 미리 확인 안한건 잘못이지만 너무 빠르게 지나가서 뭐가 뭔지도 모르는 싱태였습니다 저는 구독할 생각이 없었습니다 환불 부탁드리겠습니다 사용도 안하고있습니다 **Developer response:** 여보세요, 불쾌한 경험을 드려 죄송합니다. 귀하의 의견에 감사드립니다. 제품에 대한 귀하의 경험이 변경되고 개인 정보를 숨기는 데 도움이 될 수 있도록 귀하의 질문을 명확히 하고자 합니다. 귀하는 사진을 잃지 않았습니다. 귀하의 갤러리에서 해당 사진을 지우고 개인 금고에 저장하여 귀하만 액세스할 수 있도록 명시적으로 허가를 요청합니다. 원하는 경우 비용을 지불하지 않고 해당 사진을 갤러리로 다시 복원할 수 있습니다. 사진, 연락처, 메모 또는 암호를 몇 초 만에 복원할 수 있습니다. 3일 동안 모든 기능을 무료로 사용해 볼 수 있는 3일 무료 평가판이 있습니다. 아무도 이 기간 안에는 돈을 청구할 수 없으며 앱이 마음에 들지 않으면 언제든지 취소할 수 있습니다. 일부 프리미엄 기능을 활성화하기 위해 인앱 구매를 구매한 경우 환불을 원할 경우 즉시 환불이 가능합니다. 환불 금액은 곧 환불됩니다. 다른 App Store 구독과 마찬가지로 Photo Vault 구독을 취소할 수 있습니다. iPhone에서 설정으로 이동합니다. iTunes 및 AppStores > Apple ID 이름 페이지에서 Apple ID 보기를 찾으십시오. 그런 다음 구독 > Photo Vault를 누릅니다. 화면 하단에 있는 구독 취소 버튼을 클릭합니다. 귀하의 질문에 대한 답변이 되었기를 바라며 이에 따라 귀하의 리뷰를 업데이트해 주시기 바랍니다. 팀으로서 우리는 사용자의 삶을 더 쉽고 생산적으로 만들기 위해 최고의 생산성 제품을 제공하기 위해 노력하고 있습니다. 우리가 듣고 싶은 피드백이 있으면 저희에게 연락하십시오. 우리는 당신에게 좋은 하루를 기원합니다, 우리를 선택해 주셔서 감사합니다. 감사합니다. Photo Vault 팀 ### 1/5 — Bulaniklasiyor yukleme *2023-05-31, version 2.2.2* Yukledigim resimler bulanillasti baya kotu mis gibi resimlerim gitti ### 1/5 — Please give me a refund. *2023-05-08* I tried to leave the app, but I paid by mistake. I went into the settings to get a refund, but I can't get a refund. Please give me a refund. I have no plans to use the app. **Developer response:** Hello 밧버거, Sorry for the bad experience you had, thanks a lot for your comments. We want to clarify your questions so that your experience with the product might change and it can help you hide your private information. We have the 3 day free trial plan which you can try all features free for 3 days. No one can charge you any money inside of this period and if you don’t like the app you can cancel it anytime you want. If you purchased an in-app purchase to activate some premium features and if you want to refund, then you can refund immediately. Refunded amount will be back to you soon. You can cancel your subscription to Photo Vault like any other App Store subscription: Go to Settings on your iPhone. Find View Apple ID in the iTunes & AppStores > your Apple ID name page. Then, tap Subscriptions > Photo Vault. Click on the Cancel Subscription button which is located at the bottom of the screen. We hope your questions are answered and you will update your review accordingly. As a team we are trying to deliver best productivity products to make our user's lives' easier and productive. If you have any feedbacks we would like to hear, please contact us. We wish you a good day, thank you for choosing us. Best Regards, Photo Vault Team ### 1/5 — ? *2023-04-04* Monitored **Developer response:** Hello Fwcbmf, Sorry for the bad experience you had, thanks a lot for your comments. We want to clarify your questions so that your experience with the product might change and it can help you hide your private information. We don't monitor, we erase those photos from your gallery and store them on your personal vault so that only you can reach them which we explicitly ask your permission to do this. If you want you can restore those photos back to your gallery without paying anything. You can restore any photo, contact, note or password in seconds. We have the 3 day free trial plan which you can try all features free for 3 days. No one can charge you any money inside of this period and if you don’t like the app you can cancel it anytime you want. If you purchased an in-app purchase to activate some premium features and if you want to refund, then you can refund immediately. Refunded amount will be back to you soon. You can cancel your subscription to Photo Vault like any other App Store subscription: Go to Settings on your iPhone. Find View Apple ID in the iTunes & AppStores > your Apple ID name page. Then, tap Subscriptions > Photo Vault. Click on the Cancel Subscription button which is located at the bottom of the screen. We hope your questions are answered and you will update your review accordingly. As a team we are trying to deliver best productivity products to make our user's lives' easier and productive. If you have any feedbacks we would like to hear, please contact us. We wish you a good day, thank you for choosing us. Best Regards, Photo Vault Team ### 1/5 — Achtung nicht installieren!!! *2023-02-04* Nach paar Tagen konnte meine Bilder nicht mehr sehen oder exportieren!! Ihr musst pro Monat 11 € bezahlen, echt es lohnt sich nicht, es gibt viele Alternative Finger weg davon!! **Developer response:** Hallo Ghazal.77, Entschuldigung für Ihre schlechte Erfahrung; vielen Dank für Ihre Kommentare. Wir möchten Ihre Fragen klären, damit sich Ihre Erfahrung mit dem Produkt ändern kann und es Ihnen helfen kann, Ihre privaten Informationen zu verbergen. Wir haben den 3-tägigen kostenlosen Testplan, mit dem Sie alle Funktionen 3 Tage lang kostenlos testen können. Während dieser Zeit kann Ihnen niemand Geld in Rechnung stellen, und wenn Ihnen die App nicht gefällt, können Sie sie jederzeit kündigen. Sie haben keine Fotos verloren; Wir löschen diese Fotos aus Ihrer Galerie und speichern sie in Ihrem persönlichen Tresor, sodass nur Sie darauf zugreifen können. Hierzu bitten wir Sie ausdrücklich um Erlaubnis. Wenn Sie möchten, können Sie diese Fotos in Ihrer Galerie wiederherstellen, ohne etwas zu bezahlen. Sie können jedes Foto, jeden Kontakt, jede Notiz oder jedes Passwort in Sekundenschnelle wiederherstellen. Wenn Sie einen In-App-Kauf gekauft haben, um einige Premium-Funktionen zu aktivieren, und eine Rückerstattung erhalten möchten, können Sie sofort eine Rückerstattung erhalten. Der erstattete Betrag wird Ihnen bald wieder gutgeschrieben. Sie können Ihr Abonnement für Photo Vault wie jedes andere App Store-Abonnement kündigen: Gehen Sie zu Einstellungen auf Ihrem iPhone. Suchen Sie Apple-ID anzeigen in den iTunes & AppStores > Ihre Apple-ID-Namensseite. Tippen Sie dann auf Abonnements > Photo Vault. Klicken Sie auf die Schaltfläche Abonnement kündigen, die sich am unteren Bildschirmrand befindet. Wir hoffen, dass Ihre Fragen beantwortet wurden und dass Sie Ihre Bewertung entsprechend aktualisieren. Als Team versuchen wir, die besten Produktivitätsprodukte bereitzustellen, um das Leben unserer Benutzer einfacher und produktiver zu machen. Wenn Sie Feedback haben, das wir gerne hören würden, setzen Sie sich bitte mit uns in Verbindung. Wir wünschen Ihnen einen guten Tag; Danke, daß Sie uns gewählt haben. Mit freundlichen Grüßen, Fototresor-Team ### 1/5 — 실수로 결제 된 것 같네요 *2023-01-21* 제가 잠금 앱을 사용 하려고 다운로드 할 수 있는 줄 알고 앱을 설치하려고 했는데 갑자기 구매 완료 했다고 뜨더니 다운로드가 되더라고요 결제가 된거라면 환불 해주시기 바랍니다 확인 좀 해주시고 결제가 된거라면 환불 해주세요 연락바랍니다 **Developer response:** 여보세요, 불쾌한 경험을 드려 죄송합니다. 귀하의 의견에 감사드립니다. 제품에 대한 귀하의 경험이 변경되고 개인 정보를 숨기는 데 도움이 될 수 있도록 귀하의 질문을 명확히 하고자 합니다. 귀하는 사진을 잃지 않았습니다. 귀하의 갤러리에서 해당 사진을 지우고 개인 금고에 저장하여 귀하만 액세스할 수 있도록 명시적으로 허가를 요청합니다. 원하는 경우 비용을 지불하지 않고 해당 사진을 갤러리로 다시 복원할 수 있습니다. 사진, 연락처, 메모 또는 암호를 몇 초 만에 복원할 수 있습니다. 3일 동안 모든 기능을 무료로 사용해 볼 수 있는 3일 무료 평가판이 있습니다. 아무도 이 기간 안에는 돈을 청구할 수 없으며 앱이 마음에 들지 않으면 언제든지 취소할 수 있습니다. 일부 프리미엄 기능을 활성화하기 위해 인앱 구매를 구매한 경우 환불을 원할 경우 즉시 환불이 가능합니다. 환불 금액은 곧 환불됩니다. 다른 App Store 구독과 마찬가지로 Photo Vault 구독을 취소할 수 있습니다. iPhone에서 설정으로 이동합니다. iTunes 및 AppStores > Apple ID 이름 페이지에서 Apple ID 보기를 찾으십시오. 그런 다음 구독 > Photo Vault를 누릅니다. 화면 하단에 있는 구독 취소 버튼을 클릭합니다. 귀하의 질문에 대한 답변이 되었기를 바라며 이에 따라 귀하의 리뷰를 업데이트해 주시기 바랍니다. 팀으로서 우리는 사용자의 삶을 더 쉽고 생산적으로 만들기 위해 최고의 생산성 제품을 제공하기 위해 노력하고 있습니다. 우리가 듣고 싶은 피드백이 있으면 저희에게 연락하십시오. 우리는 당신에게 좋은 하루를 기원합니다, 우리를 선택해 주셔서 감사합니다. 감사합니다. Photo Vault 팀 ### 1/5 — Photos Locked *2022-11-14, version 2.2.2* Very limited app. Placed one photo in and cannot delete nor restore. Be careful when you download. The app will not allow you to access your own photos without paying their subscription. Try another app, do not download this one. ### 2/5 — Please *2022-09-21, version 2.2.2* I want back my photos ## Most critical reviews (10 lowest-rated) ### 1/5 — . *2025-03-20, version 2.2.2* Resmen insanları kandırıyorsunuz gizlediğim fotoğraflara bakmak için üyelik istiyorsunuz… derhal bu sorunu çözün fotoğraflarımı geri almak istiyorum yoksa sizi şikayet edeceğim!!!!!!! ### 1/5 — Lost my dreams, DO NOT PLACE PHOTOS, THEY ARE HIDDEN BEHIND PAY WALL *2024-11-08, version 2.2.2* You allowed me to place my photos into the folder, than hid it behind a pay wall, I hope your company goes bankrupt, I actually hope for the worst for whoever created this trash app, please rot and burn ### 1/5 — Turned all my videos to photos *2024-10-29, version 2.2.2* Can never get those back Had been trying to save TikToks off my device I had 2,000 and it was a waste, I had to get the subscription just to find that out! Please don't get it they don't respond to customer support ### 1/5 — Stolen? *2024-09-14, version 2.2.2* I use this app for hiding pictures and I do that but now I wanna get the pictures out but can’t do that and I don’t wanna pay money on this app bc I have no money please someone help how to I remove my photos out?????? ### 1/5 — UPDATE - Developer is PB Studios OU - Scammers & Thieves *2024-08-04, version 2.2.2* UPDATE - I recently discovered (when $ was taken from my account & stolen) from an online app developer PB STUDIOS OU are just common scammers & thieves. Do not believe them. One app they have 72 of 77 one star reviews saying exactly what I am saying. Please double check your accounts for unauthorized transactions. I thought I’d love this app from reading the description and reviews. I quickly realized that I paid $9.99 for it and it is a monthly fee. Then two features that I thought were worth maybe keeping this app. One was the ability to change the icon into a different icon like for instance a calculator. It does change the icon... it still says photo vault (or whatever) underneath the icon. That’s just ridiculous. Could not believe how stupid that was. The other deal breaker, why no options to make additional photo albums and name them? ### 1/5 — Jedynie nadaje się do wyrzucenia *2024-07-03, version 2.2.2* Jak coś ukryjesz to już nie odzyskasz i tyle po prostu odinstalować. ### 1/5 — Doesn't work as advertised *2024-02-10, version 2.2.2* I subscribed to 50$ a year for nothing to be as they say. I supposedly changed my app icon in the app. It confirmed the what I changed it to, but in my apps it's never changed. There's no locking app options as it says when you're reading all the features you're about to pay for. Unlike all the other free phot vault apps, you can't even upload from files. So I canceled cuz the stuff they said they can do, they don't, and the little they can do, can be done for free and BETTER in many other apps, and I won't be paying 5$ a month. You guys have to step up your game, this is app could be so much cooler and work, but as of now it'd be stupid for me to spend a dime on something like this. ### 1/5 — Uygulama silme *2023-10-02, version 2.2.2* Uygulama silinince daha önceki fotoların hepsi gitti… eski fotolarımın geri gelmesini istiyorum. Lütfen yardım ### 1/5 — This app is a trap and literally garbage *2023-09-12, version 2.2.2* This app won’t allow you to export your photos and put you in a trap until you subscribe. ### 1/5 — Bad *2023-07-27, version 2.2.2* This app isn’t good I put my photos in it and it wouldn’t let me get them back it wouldn’t even let me click on them. ## Most praised reviews (10 highest-rated) ### 5/5 — Just getting started *2026-05-21, version 3.0.0* Ok so far ### 5/5 — Best Vault App! 🔐 *2026-02-23, version 3.0.0* I LOVE this app! It doesn’t get any better than this; so far the best vault app I have ever tried. You got everything you need, and it's simple as it can be. It keeps all my photos that I want to keep hidden and safe. You don't have to worry about photos getting out in public anymore. FaceID makes everything very easy; you open your vault with it. You can also hide and lock your passwords. The app shows your passwords as very organized, and you can easily copy them with the button next to them. I just dumped using the notes app after finding this:) Lastly, hiding the app itself is coooool! You can hide the app by changing the app icon; no one ever notices that you have a vault app on your phone. Great app, definitely recommended! ### 5/5 — Dolandırıcı lık *2025-09-06, version 2.2.2* Gizledıgım fotsrafları benden parayla satım Mi alcaksın bo sorunu cozun yoksa sıkayet etmeye gıdıyorum ### 5/5 — Ok *2024-01-04, version 2.2.2* Very good ### 5/5 — Help!!! *2023-06-19, version 2.2.2* It’s a great app but I can’t access my photos or videos without a add telling me to buy the 1 year plan how do we access them? ### 5/5 — Best free VAULT app! 💯 *2023-02-26, version 2.2.2* I downloaded lots of vault apps to find the best one. So far this app became my favorite one. Its easy to use, you don’t have to remember how to use it every time you open up. The app is crafted perfectly, it does what it says. You can definitely download and use it for free. 💯 ### 5/5 — Best Vault App! 🔐 *2023-02-23* I LOVE this app! They don't get any better than this app; so far the best vault app I have ever tried. You got everything you need, and it's simple as it can be. It keeps all my photos that I want to keep hidden and safe. You don't have to worry about photos getting out in public anymore. FaceID makes everything very easy; you open your vault with it. You can also hide and lock your passwords. The app shows your passwords as very organized, and you can easily copy them with the button next to them. I just dumped using the notes app after finding this:) Lastly, hiding the app itself is coooool! You can hide the app by changing the app icon; no one ever notices that you have a vault app on your phone. Great app, definitely recommended! ### 5/5 — İgrenç bir uygulama *2023-01-08, version 2.2.2* Kisileri gizledim suan geri alamiyorum neden sorunum cozulmuyor ? ### 5/5 — AWESOME APP *2023-01-02, version 2.2.2* This app is amazing even when u run ou of storage just place it in this app and your good to go also its is free and it gets straight to the point no extraness just make a password place ur photos and boom privacy that quick..👍🏾 ### 5/5 — 환불요청 a request for refund *2022-12-28* 실수로 지불이후 3일이 도과됐습니다. 이용하지 않고, 이용할 의사가 당장은 없어 환불 부탁드립니다. 참고로 3일 도과 후 어플 이용하지 않았습니다. I forgot to cancel the purchase of this app after 3 days of trial. I have never used it and I am not willing to use it in this very moment. Please continue the cancellation for the refund. With my best regards --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*